Latest Firefox (23.0.1) won't install
Firefox crashed (not uncommon) so I went through the restart routine.
It decided to install the latest version, got as far as "Checking Compatibility of Add Ons" and sat with the 'scanning green bar' sliding happily grpm end to end.
After 6 hours I gave up, did a CTRL-Alt-Del and it said it wasn't responding when I tried to close it.
tried several times, all with the same result.
I Googled "Firefox won't install" and ended up deleting the Firefox folder in Program files (there go my add ons and everything else), manually downloaded, manually started the install...
Exactly the same result...!!!
Win XP, SP3, Fujitsu Siemens Esprimo 3000
Troubleshooting Information doesn't work as I'm having to use Chrome...
I'm getting very confused (but I'm in my 60s and am not a techie, so maybe it's to be expected...
I can't "Cancel the operation of checking the plugins" as the CANCEL button does nothing. The only way I can do that is with Windows Program Manager, where it tells me that it's "Not Responding" so I "End Task" and finally it shuts down.
If I then run the Profile Manager, absolutely nothing happens...
"If the Profile Manager window does not open, Firefox may have been running in the background, even though it was not visible. Close all instances of Firefox or restart the computer and then try again."
As far as I can see, at this point in the proceedings, Firefox isn't running - it's not showing anywhere and I have no idea how to find it if it is 'in the background'.
I'd really like to retain the Bookmarks and Passwords, and probably some other things I don't understand, if I can (it's an old age/memory problem - all the important birthdays were in ReminderFox for example), so I have created a backup copy of the profiles folder on a memory stick in hope...
Within Application Data\Mozilla\Firefox\Profiles\uxbwtgou.default, there are five extensions files - extensions.ini, extensions.log, extensions.rdf, extensions.sqlite and extensions.sqlite-journal...
Do I delete all of these?
Thanks
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