Latest Firefox bugs.. 2 of them

1st bug. No matter what I do, I cannot get Apple.com to down load the latest version of Itunes.
Even if I use explorer, I cannot get the download to actually start.
2. City Data forums. I try logging in. it says I have to enable cookies. I followed the instructions found here, Set my settings to Remember history and allow cookies, and all that..
it still says I need to enable cookies.. I found a City data cookie.. Deleted it.. got out of fire fox, restarted it and again tried to log on.. Could not do so.. again, " you need to enable cookies" error comes up.
any ideas???

Hi Mac Wildstar,
I suspect it is your Add-ons (Adblock Plus 2.6.7 & DownloadHelper 4.9.24) causing these issues.
'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).
'''If Firefox is open,''' you can restart in Firefox Safe Mode from the Help menu:
* Click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
'''If Firefox is not running,''' you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
When the Firefox Safe Mode window appears, select "Start in Safe Mode".
;[[Image:SafeMode-Fx35]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.
-Curtis

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Well, that's pretty made my decision final. I'm ditching firefox for good. The only reason I was willing to use it at all, was because of Ad block. I already tried uninstalling, disabling add ons, like I mentioned previously. The whole proceeding with Firefox safe mode thing sounds like way too much trouble than it's worth. Since I already have Safari Browser, that came with my Macbook, and I need Chrome Browser for using Blogger, I'm uninstalling Firefox and I'll just use those two. Chrome Browser annoys me enough of the time that I don't want to use it as my primary browser. Safari is fairly good though, especially if I only use it occasionally, that means if runs very quickly. Thanks for the advice. It's too bad. When I started using Firefox about 4 years ago, I loved it. Now it drives me absolutely crazy. I'll just start gathering all my passwords that are stored in Firefox and then uninstall it.

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then that is really awful. why was this done? maybe it is time to change browsers if this is not corrected soon. yes, corrected, as I see this as a major bug.
thank you for your help though.
Oh, wait, the downloads I keep seeing are not located in any particular folder but scattered across my computer in different folders I manually save them to. Would this make any difference? In any event, I can still see the download history, and I so much prefer the old way.

Want to revert to Firefox without Nightly (Windows), but Download says I have latest Firefox, no option to exclude/uninstall Nightly - how can I do it Tx

Want to uninstall Nightly from my Windows computer and revert to Firefox, which I have used for many years. Message when I attempted to download Firefox is that I have the latest version already.
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I have Nightly showing in Control Panel programs list, so assume can be removed via Control Panel.
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Also, in downloading/installing latest Firefox, is there provision for retaining bookmarks, settings etc?
Thank you very much, Helen

Hello Helen,
the latest stable firefox version is the 31.1.1 and you can download it from the next link (full installer) : https://www.mozilla.org/en-US/firefox/all/
[https://nightly.mozilla.org/ Firefox nightly] is a build for testing only, all new things first tested in nightly.
yes you can remove firefox from Control panel, but it is better to go for a clean-reinstall, this means you '''remove Firefox program files''' and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from the next link (all languages-full intaller)https://www.mozilla.org/firefox/all/ and save the setup file to your computer.
#After the download finishes, close all Firefox windows (or open the Firefox menu [[Image:New Fx Menu]] and click the close button [[Image:Close 29]]).
#Delete the Firefox installation folder, which is located in one of these locations, by default in '''Windows''':
* C:\Program Files\Mozilla Firefox
* C:\Program Files (x86)\Mozilla Firefox
Now, go ahead and reinstall Firefox:
* Double-click the downloaded installation file and go through the steps of the installation wizard.
* Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
WARNING: Do not use a third party uninstaller as part of this process. Doing so could permanently delete your [[Profiles|Firefox profile]] data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. These cannot be easily recovered unless they have been backed up to an external device! See [[Back up and restore information in Firefox profiles]]. 
Thank you.

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(That been implicated in this sort of problem by one poster, and some users with the problem do have Google Updater, but some do not)

Print issue with ebay and latest Firefox

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reverting back to an earlier firefox fixes this problem
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It might have to do with a compatibility change, however I have found some alternative solutions from other forums. I would imagine it would vary on the printer.
A
Click "FILE" in the upper let corner
Go to : "PAGE SETUP"
Go to : 'MARGINS & HEADER / FOOTER" and adjust them.
B.
Try to download any available printer drivers available for the printer.
Also more recent posts in the ebay forums:
*[https://community.ebay.co.uk/t5/Seller-Central/Printing-multiple-invoices-Firefox-missing-pages/td-p/4227218]

Is avg 2012 compatible with latest firefox 15.0

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Can I save my current bookmarks in firefox, wipe my drive and reinstall latest firefox version and then import my firefox bookmarks from the older version?

Can I save my current bookmarks in firefox, wipe my drive and reinstall latest firefox version and then import my firefox bookmarks from the older version?
Details are in question: Am using MAC OS 10.9.4 on MacBook Pro.

See:
*https://support.mozilla.org/kb/Backing+up+your+information
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox
*https://support.mozilla.org/kb/restore-bookmarks-from-backup-or-move-them
You can use this button to go to the currently used Firefox profile folder:
*Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
*http://kb.mozillazine.org/Profile_folder_-_Firefox

I have downloaded the latest firefox but when I download addons it says the browser is still old.

I have downloaded the latest firefox (3.6). But when I tried to download certain add ons and even when I go to Youtube it tells me that my browser is out of date. When I click 'About', my version of Firefox is 3.6.6 but it also says 'Firefox/2.0.0.9;MEGAUPLOAD 1.0'. Why is that?
== This happened ==
Every time Firefox opened
== When I installed new firefox.

Your user-agent indicates that you have/had the MegaUpload Toolbar installed and that can interfere with your system recording the correct version of Firefox.
See:
http://en.wikipedia.org/wiki/User_Agent
http://kb.mozillazine.org/Problematic_extensions (scroll down to "MegaUpload Toolbar")
Finding your version: https://support.mozilla.com/en-US/kb/Finding+your+Firefox+version
To uninstall a toolbar or other extensions or to troubleshoot extensions and themes, see:
http://kb.mozillazine.org/Uninstalling_toolbars
http://support.mozilla.com/en-US/kb/Uninstalling+add-ons#How_to_uninstall_extensions_and_themes
http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes
You will also need to reset a preference.
'''Reset general user-agent'''
-type '''about:config''' in the URL/address bar and press the Enter key
-if you see the warning, accept it (promise to be careful)
-Filter = general.useragent.extra.firefox
-the item will be '''bold''' and show '''user set'''
-right-click that preference and select Reset
-restart Firefox (File > Restart Firefox)
'''''Other Issues''''': ~~red:You have installed plug-ins with known security issues. You should update them immediately.~~
'''Update Java''': your ver. 1.6.0.03 (~~red:very old~~); current ver. 1.6.0.20 (important security update 04-15-2010)
(~~red:Firefox 3.6 and above requires Java 1.6.0.10 or higher~~; see: http://support.mozilla.com/en-US/kb/Java-related+issues#Java_does_not_work_in_Firefox_3_6 )
''(Windows users: Do the manual update; very easy.)''
~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/
See: '''[http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates Updating Java]'''
Do the update with Firefox closed.

Idownload the latest Firefox. Since i cannot receive any Attachment in my Homail, Windows Live messager. Running windows XP. can you help!!??

I download the latest Firefox 3.6.15 last week, on my desktop. I am using Windows XP 2000 SP3.
When i open Windows Live Messenger and going to check if i had any mail but whey where nothing only written messages. All other messages with Attachment did not arrive from my friend.
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Reply to Pat Wiellner,
Hi Pat,
Thanks for your instructions and used the http://forums.adobe.com/thread/928315 to do a clean install. I received no error messages during the uninstall process. I then did a new install and even receive the message the install was successful, just before the last screen asking if I wanted to try a different Adobe product.
Trouble is when I go to www.adobe.com/shockwave/welcome, I do not see the animation playing, just a small red X in the upper left hand corner of the box. I also get a pop up asking me if I want to install flashplayer. Very frustrating, since I was very careful to folly each step of the 928315 instructions. Should I try to install a previous version?
Here is the install log of the most recent install: https://workspaces.acrobat.com/?d=PJn*g5OAS31W4kP4jUgSCA
If you have the time I would appreciate your review of the log to see if it has the same errors as you noticed in the previous install log.
A second piece of information: I was using IE9 and having problems with an program and was told the program was not compatible with IE9, so I used the Microsoft "rollback " feature to go back to IE8 (which allowed the program to work). But, as part of my ttrouble shooting before this posting, I did a uninstall of IE8 and new install of IE8.
I will be glad to follow any trouble shooting suggestions.
Appreciate your help.
Thanks!!

If I am viewing a page with the words date or match, the words are hyperlinks to a dating website. This is not so if I view the same pages in IE and has not been picked up by Norton, Spybot or malware bytes etc. Is this a Firefox bug?

If I am viewing a page with the words date or match, the words are hyperlinks to a dating website. This is not so if I view the same pages in IE and has not been picked up by Norton, Spybot or malware bytes etc. Is this a Firefox bug?

You need to scan with all programs because each program detects different malware. 
Make sure that you update each program to get the latest version of their databases before doing a scan. 
* http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
* http://www.superantispyware.com/ - SuperAntispyware
* http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
* http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
* http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also:
* "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

I have an iMac and the latest Firefox; however, I *can't* get auto-fill to work...I do a lot of repetitive data entry and auto-fill/auto-complete IS NOT WORKING

I downloaded the auto-fill app for firefox (latest version) and have the latest firefox version, yet none of the autofill works whenever i do it once.
i've even restarted firefox, shut down my iMac for a while, started firefox up again, nothing.
i do A LOT of repetitive data entry and this is getting frustrating for me to work from home.
help, please! *thanks in advance!*

We apologize that you are experiencing issues with some Firefox feature.
When typing in a text field, does is drop-down list appear when typing?
If not, please '''try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox.
* On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
[[Image:FirefoxSafeMode|width=520]]
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you.

Latest Firefox update removes all my add-ons/extensions

I have Win XP Pro SR-3 & Firefox 28.0. I wanted to update to the latest Firefox version by going to Help/About/Check for updates. However, the new version does 2 things that I can't change:
1. It removed the sidebar that contained all my extensions & I can't find them. Can I restore the sidebar?
2. The color of the new tabs that are not active is the same color as the strip that they're on, so their very hard to read. Can I change the color of inactive tabs...or better yet, the strip that they're on?
I also have a 3rd general question. I had a lot of trouble getting to this forum. I had to go to a question that I asked a year ago & then ask a new question. I also couldn't logon to Mozillazine & don't know the difference between that forum & this one. Could you please enlighten me & tell me what the easiest way to first search & then ask a question?
Thank you in advance

While Mozilla is one company, it has several independent web sites.
If you want full access to a site, you need an account for each.

I can no longer (since upgrading to the latest firefox) open up multiple tabs of the same page (something I need to be able to do when emailing and referencing multiple emails while writing one email). The only option it gives me is to 'switch to tab'.

Question
I can no longer (since upgrading to the latest firefox) open up multiple tabs of the same page (something I need to be able to do when emailing and referencing multiple emails while writing one email). The only option it gives me is to 'switch to tab'.

I'll try to make this clear. I USED to be able to left click on a hyper link and the hyper link would open in a NEW tab. Now for some unknown reason the hyper link by default opens in the same tab (window). I have to right click the hyper link in order for it to open in a NEW tab. (Yes, my 'tools'> 'options'> 'tabs' are set to "open new windows in a new tab." (Please no answers telling me to get rid of the Ask toolbar because I don't have one.) Thank you.

I downloaded the latest Firefox security update and my computer will no longer access the internet in any fashion, despite the fact that I'm still connected to the internet. Other browsers no longer work either.

Immediately after I downloaded the latest firefox security update my computer will no longer access the internet. I still have a fine wireless connection but Firefox, Internet Explorer, Itunes, and every other program will no longer access the internet, saying there is a connection error. I even tried restoring my system to a previous date but it said that a security program was preventing it from doing so.

What's the security program called? Is it '''Win 7 Security''' by any chance? There's a rogue AV app that will prevent internet access by that name. It comes in many different flavours, but it's basically the same product with different names depending on the operating system its aimed at. See screenshot.
Do you have another computer you can use to download Malwarebytes? Or can you get a friend to download it for you and copy it to a USB drive? Download from here: http://www.malwarebytes.org/products/malwarebytes_free
You can use the USB drive to transfer the program to your own PC and then install it.

Latest Firefox bugs.. 2 of them

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