Latest iMac: USB power requirements unclear, Microsoft USB game pad stopped working

Hello,
I am sorry that the cut and paste information is in German.
I am a long time Apple iMac user and used the Game Pad since years with no USB power issues.
Now, I have just received my late 2014 iMac with Maverick OS X.
Hardware-Übersicht:
  Modellname: iMac
  Modell-Identifizierung: iMac15,1
  Prozessortyp: Intel Core i7
  Prozessorgeschwindigkeit: 4 GHz
  Anzahl der Prozessoren: 1
  Gesamtanzahl der Kerne: 4
  L2-Cache (pro Kern): 256 KB
  L3-Cache: 8 MB
  Speicher: 16 GB
  Boot-ROM-Version: IM151.0207.B00
  SMC-Version (System): 2.23f11
Ever since, I cannot use my Microsoft USB Game Controller any more.
Controller:
  Produkt-ID: 0x028e
  Hersteller-ID: 0x045e  (Microsoft Corporation)
  Version: 1.14
  Seriennummer: 075841A
  Geschwindigkeit: Bis zu 12 MBit/s
  Hersteller: ©Microsoft Corporation
  Standort-ID: 0x14600000 / 16
  Verfügbare Stromstärke (mA): 500
  Erforderliche Stromstärke (mA): Unbekannt (Gerät wurde nicht konfiguriert) <--- Device unknown, and not configured. The power requirements are unclear.
What can I do to get the USB controller accepted again? I have a 3rd party OS X driver that does work for me. I'd assume, this issue is at the HW layer, during boot-up and initial hand shake, not a SW driver's issue.
Sincerely,
Michael

I guess I should have read the forum first.  I zapped the pram and everything seems back to normal.  Sorry for not trying this 1st.  Issue solved.

Similar Messages

  • USB Ports Randomly Stop Working

    I have an HP Pavilion dv6 Notebook with Windows 7. All of the ports, 2 2.0 and 2 3.0 ports, began to randomly stop working. My mouse light would still light up, but the mouse wouldn't work. If I rebooted the entire laptop, all of the ports would come back on for a short period of time before they randomly shut off again. They will also come back on for a short period of time if I close the lid for a few seconds and reopen it. However, lately, the 3.0 ports have stopped working entirely and the 2.0 ports stopping is becoming more frequent.
    The first time I noticed this was when I was testing a micro usb cable (it has stopped charging and I was testing whether it was the cable or the wall adapter). I plugged the cable into one of the 2.0 ports and it gave me a USB surge warning. Other than that, I haven't received any notices. The drivers are up to date. I have uninstalld the root hubs multiple times. I have tried all kinds of Power plans for the laptop. Nothing works. The USB ports still stop working, and it's becoming increasingly more frustrating.

    Hello Abby_Renee,
    With the USB 3.0 port not working, and your 2.0 port working intermittently, I would suggest the following document Troubleshooting USB Connections (Windows 7) for troubleshooting.
    In this document there is a specific option for USB 3.0 ports stop working, which would be the best steps to follow for your 3.0 ports. Now for the 2.0 ports, I would suggest USB device not detected by Windows (no device name in device manager), or the other option is USB devices are detected by Windows but are not working properly. The last two options are dependant on the specific errors you are experiencing.
    Please let me know the outcome of the troubleshooting steps.
    Good Luck!
    I worked on behalf of HP

  • After i updated to mavericks, my usb ethernet adapter stopped working.

    I'm not sure why, but when I updated my software to mavericks, my USB ethernet adapter stopped working.

    I'm using that adapter:
    http://www.edimax.com/en/support_detail.php?pd_id=445&pl1_id=5&pl2_id=26
    After I updated to Mavericks, I installed the driver in this page, but it didn't work. Then I googled "AX88772" which is my adapter's part no. or something like that, and I installed that one:
    http://www.asix.com.tw/download.php?sub=driverdetail&PItemID=97
    I wasn't expecting that work but that did work. So, I think the solution of the problem is finding the right driver. I hope you solve your problem too.

  • USB audio DAC stops working after suspend

    I didn't update my mediacenter running arch for a few months so I figured i'd reinstall it because of the filesystem, /lib and grub changes. Now after reinstalling I'm running into the issue that my USB audio DAC stops working after a suspend.
    After a suspend speaker-test gives me the following error:
    [user@mediacenter ~]$ speaker-test -c 2
    speaker-test 1.0.25
    Playback device is default
    Stream parameters are 48000Hz, S16_LE, 2 channels
    Using 16 octaves of pink noise
    ALSA lib pcm_dmix.c:1068:(snd_pcm_dmix_open) unable to open slave
    Playback open error: -77,File descriptor in bad state
    I've tried replugging my DAC and restarting ALSA, without any success. I have to reboot to get sound again.
    Output of /var/log/pm-suspend.log
    za jul 21 19:20:24 CEST 2012: performing suspend
    Initial commandline parameters:
    za jul 21 19:22:06 CEST 2012: Running hooks for suspend.
    Running hook /usr/lib/pm-utils/sleep.d/00logging suspend suspend:
    Linux mediacenter 3.4.6-1-ARCH #1 SMP PREEMPT Fri Jul 20 08:21:26 CEST 2012 x86_64 GNU/Linux
    Module Size Used by
    rfcomm 33627 0
    bluetooth 190551 3 rfcomm
    rfkill 15604 1 bluetooth
    r8169 49386 0
    acpi_cpufreq 5933 0
    mperf 1267 1 acpi_cpufreq
    snd_usb_audio 93519 2
    snd_hwdep 6300 1 snd_usb_audio
    snd_usbmidi_lib 18744 1 snd_usb_audio
    snd_rawmidi 18479 1 snd_usbmidi_lib
    snd_seq_device 5300 1 snd_rawmidi
    snd_pcm 74958 2 snd_usb_audio
    snd_page_alloc 7217 1 snd_pcm
    snd_timer 18966 2 snd_pcm
    mei 32152 0
    snd 58997 9 snd_usb_audio,snd_hwdep,snd_timer,snd_pcm,snd_rawmidi,snd_usbmidi_lib,snd_seq_device
    usb_storage 44760 0
    uas 9285 0
    i2c_i801 8180 0
    microcode 12185 0
    iTCO_wdt 12813 0
    coretemp 5654 0
    iTCO_vendor_support 1929 1 iTCO_wdt
    crc32c_intel 1987 0
    joydev 9991 0
    soundcore 5410 1 snd
    mii 4123 1 r8169
    firewire_ohci 31677 0
    firewire_core 51552 1 firewire_ohci
    pcspkr 1899 0
    serio_raw 4653 0
    processor 26567 1 acpi_cpufreq
    crc_itu_t 1363 1 firewire_core
    evdev 9754 5
    ext4 424175 3
    crc16 1359 2 ext4,bluetooth
    jbd2 73919 1 ext4
    mbcache 5977 1 ext4
    sr_mod 14823 0
    sd_mod 29239 5
    cdrom 35648 1 sr_mod
    usbhid 36430 0
    hid 85477 1 usbhid
    ahci 20549 4
    libahci 20023 1 ahci
    uhci_hcd 23404 0
    pata_jmicron 2480 0
    pata_acpi 3408 0
    ata_generic 3295 0
    ehci_hcd 41026 0
    libata 167611 5 ahci,pata_acpi,libahci,ata_generic,pata_jmicron
    scsi_mod 132974 5 uas,usb_storage,libata,sd_mod,sr_mod
    usbcore 147565 8 uas,uhci_hcd,snd_usb_audio,usb_storage,snd_usbmidi_lib,ehci_hcd,usbhid
    usb_common 954 1 usbcore
    i915 438144 4
    video 11307 1 i915
    button 4502 1 i915
    i2c_algo_bit 5391 1 i915
    intel_agp 10936 1 i915
    intel_gtt 14047 3 i915,intel_agp
    drm_kms_helper 33051 1 i915
    drm 208958 5 i915,drm_kms_helper
    i2c_core 20369 5 drm,i915,i2c_i801,drm_kms_helper,i2c_algo_bit
    total used free shared buffers cached
    Mem: 3721220 336284 3384936 0 16624 156204
    -/+ buffers/cache: 163456 3557764
    Swap: 265068 0 265068
    /usr/lib/pm-utils/sleep.d/00logging suspend suspend: success.
    Running hook /usr/lib/pm-utils/sleep.d/00powersave suspend suspend:
    /usr/lib/pm-utils/sleep.d/00powersave suspend suspend: success.
    Running hook /usr/lib/pm-utils/sleep.d/01grub suspend suspend:
    /usr/lib/pm-utils/sleep.d/01grub suspend suspend: success.
    Running hook /usr/lib/pm-utils/sleep.d/49bluetooth suspend suspend:
    /usr/lib/pm-utils/sleep.d/49bluetooth suspend suspend: success.
    Running hook /usr/lib/pm-utils/sleep.d/75modules suspend suspend:
    /usr/lib/pm-utils/sleep.d/75modules suspend suspend: success.
    Running hook /etc/pm/sleep.d/90alsa suspend suspend:
    /etc/pm/sleep.d/90alsa suspend suspend: success.
    Running hook /usr/lib/pm-utils/sleep.d/90clock suspend suspend:
    /usr/lib/pm-utils/sleep.d/90clock suspend suspend: success.
    Running hook /usr/lib/pm-utils/sleep.d/94cpufreq suspend suspend:
    /usr/lib/pm-utils/sleep.d/94cpufreq suspend suspend: success.
    Running hook /usr/lib/pm-utils/sleep.d/95led suspend suspend:
    /usr/lib/pm-utils/sleep.d/95led suspend suspend: success.
    Running hook /usr/lib/pm-utils/sleep.d/98video-quirk-db-handler suspend suspend:
    Kernel modesetting video driver detected, not using quirks.
    /usr/lib/pm-utils/sleep.d/98video-quirk-db-handler suspend suspend: success.
    Running hook /usr/lib/pm-utils/sleep.d/99video suspend suspend:
    kernel.acpi_video_flags = 0
    /usr/lib/pm-utils/sleep.d/99video suspend suspend: success.
    za jul 21 19:22:07 CEST 2012: performing suspend
    za jul 21 19:22:22 CEST 2012: Awake.
    za jul 21 19:22:22 CEST 2012: Running hooks for resume
    Running hook /usr/lib/pm-utils/sleep.d/99video resume suspend:
    /usr/lib/pm-utils/sleep.d/99video resume suspend: success.
    Running hook /usr/lib/pm-utils/sleep.d/98video-quirk-db-handler resume suspend:
    /usr/lib/pm-utils/sleep.d/98video-quirk-db-handler resume suspend: success.
    Running hook /usr/lib/pm-utils/sleep.d/95led resume suspend:
    /usr/lib/pm-utils/sleep.d/95led resume suspend: success.
    Running hook /usr/lib/pm-utils/sleep.d/94cpufreq resume suspend:
    /usr/lib/pm-utils/sleep.d/94cpufreq resume suspend: success.
    Running hook /usr/lib/pm-utils/sleep.d/90clock resume suspend:
    /usr/lib/pm-utils/sleep.d/90clock resume suspend: success.
    Running hook /etc/pm/sleep.d/90alsa resume suspend:
    ALSA lib pcm_dmix.c:1068:(snd_pcm_dmix_open) unable to open slave
    aplay: main:682: audio open error: File descriptor in bad state
    /etc/pm/sleep.d/90alsa resume suspend: success.
    Running hook /usr/lib/pm-utils/sleep.d/75modules resume suspend:
    Reloaded unloaded modules.
    /usr/lib/pm-utils/sleep.d/75modules resume suspend: success.
    Running hook /usr/lib/pm-utils/sleep.d/49bluetooth resume suspend:
    /usr/lib/pm-utils/sleep.d/49bluetooth resume suspend: success.
    Running hook /usr/lib/pm-utils/sleep.d/01grub resume suspend:
    /usr/lib/pm-utils/sleep.d/01grub resume suspend: success.
    Running hook /usr/lib/pm-utils/sleep.d/00powersave resume suspend:
    /usr/lib/pm-utils/sleep.d/00powersave resume suspend: success.
    Running hook /usr/lib/pm-utils/sleep.d/00logging resume suspend:
    /usr/lib/pm-utils/sleep.d/00logging resume suspend: success.
    za jul 21 19:22:23 CEST 2012: Finished.
    Output of aplay -l
    [user@mediacenter ~]$ aplay -l
    **** List of PLAYBACK Hardware Devices ****
    card 0: DAC [USB Audio DAC], device 0: USB Audio [USB Audio]
    Subdevices: 0/1
    Subdevice #0: subdevice #0
    What I'm noticing is that after a suspend "Subdevices: 0/1" gets changed to "Subdevices: 1/1".
    Any help is much appreciated!
    Last edited by Quaith (2012-07-21 17:33:59)

    Odysseus wrote:
    Unless you can find a way to stop XBMC from using your DAC, I would try hunting down the update which broke it and file a bug report with the appropriate project. https://wiki.archlinux.org/index.php/Do … g_Packages.
    I suspect it would be the kernel.
    Yes I am suspecting the kernel as well. I'll try to change some options in XBMC to maybe get this working, and if not I'll see how far I can downgrade with the kernel. My last installation was a few months old so I hope it broke not that long ago.
    Thanks for the help

  • Why has my USB Superdrive suddenly stopped working with my MacBook Pro?

    Why has my Apple USB SuperDrive suddenly stopped working with my MacBook Pro?
    Normally I plug it in and insert a CD or DVD and it is immediately recognised, but today it took the DVD, made a 'whirring' noise for a few seconds and then stopped without being recognised.

    Try the options on this list:
    Credit Kappy.
    Try 1 and 5.
    Ciao.

  • I have a mac book pro that both USB ports have stopped working one about a year ago and one recently. Is it possible to connect to another one of the other MBP's  ports with a cord that ends with a USB port?

    I have a mac book pro that both USB ports have stopped working one about a year ago and one recently. Is it possible to connect to another one of the other MBP's  ports with a cord that ends with a USB port?

    Thank you For your time and thoughts!
    I went by the Apple Store and they told me that there was a "Flat Rate" repair service for this particular part where they would replace the logic board along with the USB ports for $350. Seems like best avenue. All of this would have been moot but my wifi in the computer also doesn't work so I was using my phone as a hot spot and tethering it to the computer for Internet access when the last port quit. This left me with no internet and no printing capabilities on the computer I use for my business. Basically became a nice paperweight. lol
    They will ship it off Monday and I should have it back Thursday!
    Again, thank you!

  • Cannot install Office 2013: Microsoft Setup Bootstrapper has stopped working

    I have been trying to install Office 2013 and get this error. Microsoft Setup Bootstrapper has stopped working. Full details are below.
    The version of office I am installing is
    en office professional plus 2013 with sp1 x86 and x64
    The error log shows:
    2014/11/04 16:10:55:382::[7440] Cannot start standalone OSE. from <path>\en_office_professional_plus_2013_with_sp1_x86_and_x64_dvd_3928186\x86\proplusr.ww\ose.exe. Error code: 0x80070102
    2014/11/04 16:10:55:382::[7440] Error: Unable to select Source Engine process to start, see debug level logs for detail Type: 88::UnexpectedError.
    2014/11/04 16:10:55:398::[7440] Error: Unable to select Source Engine process to start, see debug level logs for detail Type: 88::UnexpectedError.
    2014/11/04 16:10:55:398::[7440] Error: Unable to select Source Engine process to start, see debug level logs for detail Type: 88::UnexpectedError.
    2014/11/04 16:10:55:398::[4744] WER element [P4] is set to value [UnexpectedError]
    2014/11/04 16:10:55:398::[4744] WER element [P7] is set to value [UnexpectedError]
    2014/11/04 16:10:55:398::[4744] WER element [P6] is set to value [Unable to select Source Engine process to start, see debug level logs for detail]
    2014/11/04 16:10:55:398::[4744]  WER element [P6] is converted to [C6F06531]
    2014/11/04 16:10:55:398::[4744] Error: Unable to select Source Engine process to start, see debug level logs for detail Type: 88::UnexpectedError.
    2014/11/04 16:10:55:413::[4744] Catalyst execution finished: 11/04/2014 16:10:55.  Return code: 30088.  Exception caught: UnexpectedError.
    2014/11/04 16:10:55:413::[4744] PERF: TickCount=4546680 Name=RunSetup Description=End function
    The error window shows:
    [Window Title]
    Microsoft Setup Bootstrapper
    [Main Instruction]
    Microsoft Setup Bootstrapper has stopped working
    [Content]
    Windows can check online for a solution to the problem.
    [V] View problem details  [Check online for a solution and close the program] [Close the program]
    Problem signature:
      Problem Event Name: OfficeClassicSetup
      SETUP EXE VERSION: 15.0.4454.1000
      SETUP DLL NAME: OSETUP.DLL
      SETUP DLL VERSION: 15.0.4569.1503
      ERROR CODE: UnexpectedError
      MSI HRESULT: Unspecified
      ERROR DETAILS: C6F06531
      FIRST ERROR CODE: UnexpectedError
      OS Version: 6.1.7601.2.1.0.256.4
      Locale ID: 2057
    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    I managed to fix this... here’s what I did:
    I extracted the MSDN ISO to my downloads folder
    I created an office 2013 config file with logging set to verbose and copied it to the x64 installer directory
    I ran the installer and looked in my temp folder (c:\users\rob.henwood\AppData\Local\Temp)
    The log file created said “Cannot detect OSE Service”
    I found the OSE Service in the setup folder from the ISO
    I looked on another machine and found where it is installed then copied the registry settings for the OSE service.
    I restarted the machine and found the Office 64 Source Engine service now existed. I started the service.
    I ran the Office installer again and it all worked OK!
    Steps to fix:
    Create a folder for OSE
    C:\Program Files\Common Files\microsoft shared\Source Engine
    Copy the OSE.exe file to that folder
    Open the OSE.reg file (shown below) and apply the registry settings in that file to your registry
    Restart your machine
    Open services (services.msc) and see that  Office 64 Source Engine is installed
    Start the service
    Try installing Office 2013/Visio 2013.
    OSE.reg:
    Windows Registry Editor Version 5.00
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ose64]
    "DisplayName"="Office 64 Source Engine"
    "Description"="Saves installation files used for updates and repairs and is required for the downloading of Setup updates and Watson error reports."
    "Type"=dword:00000010
    "Start"=dword:00000003
    "ErrorControl"=dword:00000001
    "ImagePath"=hex(2):22,00,43,00,3a,00,5c,00,50,00,72,00,6f,00,67,00,72,00,61,00,\
      6d,00,20,00,46,00,69,00,6c,00,65,00,73,00,5c,00,43,00,6f,00,6d,00,6d,00,6f,\
      00,6e,00,20,00,46,00,69,00,6c,00,65,00,73,00,5c,00,4d,00,69,00,63,00,72,00,\
      6f,00,73,00,6f,00,66,00,74,00,20,00,53,00,68,00,61,00,72,00,65,00,64,00,5c,\
      00,53,00,6f,00,75,00,72,00,63,00,65,00,20,00,45,00,6e,00,67,00,69,00,6e,00,\
      65,00,5c,00,4f,00,53,00,45,00,2e,00,45,00,58,00,45,00,22,00,00,00
    "ObjectName"="LocalSystem"
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ose64\Security]
    "Security"=hex:01,00,14,80,8c,00,00,00,98,00,00,00,14,00,00,00,30,00,00,00,02,\
      00,1c,00,01,00,00,00,02,80,14,00,ff,01,0f,00,01,01,00,00,00,00,00,01,00,00,\
      00,00,02,00,5c,00,04,00,00,00,00,00,14,00,9d,01,00,00,01,01,00,00,00,00,00,\
      05,04,00,00,00,00,00,14,00,fd,01,02,00,01,01,00,00,00,00,00,05,12,00,00,00,\
      00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,20,00,00,00,20,02,00,00,00,\
      00,14,00,8d,01,02,00,01,01,00,00,00,00,00,05,06,00,00,00,01,01,00,00,00,00,\
      00,05,12,00,00,00,01,01,00,00,00,00,00,05,12,00,00,00

  • Microsoft Setup Bootstrapper Has Stopped Working when Trying to Install MS Project Professtional 2013

    I cannot get the trial version of MS Project 2013 to load onto my computer.
    I keep getting "Microsoft Setup Bootstrapper Has Stopped Working" error message when attempting to download.

    What operating system are you attempting to install to?

  • Microsoft setup bootstraper has stopped working

    hi, when i am trying to install microsoft office professional plus 2013  in my windows8.1 based system pc , i can not installed it. there shows a massage " microsoft bootstraper has stopped working" i tried to installed it several time but
    it shows same massage . please help me.....

    Hi,
    "Microsoft Setup Bootstrapper has stopped working" is a generic error for Office installation. It could be caused by lots of reasons, thus the troubleshooting of this issue can be tricky.
    You might first check the setup log file and see if there is anything useful there. If you would like us to help analyze the logs, you can send the log file to this email account:
    [email protected] and inform us here (the email subject should be the link of this thread).
    Also, to troubleshoot the issue, I would sggest we try following steps:
    If you have any trial or beta version of Office 2013 ever installed on your computer, please try to run
    Microsoft Fix-It tool
    to remove any possible traces which might cause the problem.
    If you have enabled any real-time scanning feature of your antivirus program or firewall application, temporarily disable them, then try again.
    Hope this helps.
    Regards,
    Ethan Hua
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.

  • Microsoft Setup Bootstrapper has stopped working, cannot install

    We have acquired license for MS Office Pro Plus 2013.  and downloaded SW_DVD5_Office_Professional_Plus_2013w_SP1_64Bit_English_MLF_X19-35976.ISO
    to  be installed on my 64bit system. but i am unable to do that as it reaches half way and then shows below mentioned message,
    Microsoft Setup Bootstrapper has stopped working
    I have tried several suggestions like cleaning registry, disabling firewalls, antivirus, stopping print spool, stopping services etc.
    please help me get thru this problem. 

    Hi,
    There are many reasons for the happening of this problem (Bootstrapper has stopped working), like a beta edition of Office exists, antivirus or firewall program or other security software, etc.
    Have you ever attempted to install other Office products on this machine previously? Remnants of old Office installation is a common cause of this issue.
    I see you've mentioned "cleaning registry", not sure how you did this, the recommended way to remove any traces/remnants for the old Office instance from your system is to run
    Microsoft Fix It tool.
    After this, please try again in Windows clean boot and see if issue persists:
    http://support.microsoft.com/kb/929135
    Please feel free to post back with any findings.
    Regards,
    Ethan Hua
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.

  • Microsoft Word 2007 states "Microsoft Office Word Has Stopped Working"

    Microsoft Word 2007 states "Microsoft Office Word Has Stopped Working" after I close any word document, (newly created or old word documents). Functionality of Word appears to be fine, I'm just tired of it crashing everytime I close it. Please HELP!
    I am using Windows Vista, Service Pack 2 and Microsoft office 2007. The funny thing is, that when you are logged in to the other profile that we have created on our computer, Microsoft Word seems to work perfectly fine. The followiing is the exact "problem
    signature":
    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: WINWORD.EXE
    Application Version: 12.0.6541.5000
    Application Timestamp: 4c38f4a9
    Fault Module Name: StackHash_7ea6
    Fault Module Version: 6.0.6002.18005
    Fault Module Timestamp: 49e03821
    Exception Code: c0000374
    Exception Offset: 000afaf8
    OS Version: 6.0.6002.2.2.0.768.3
    Locale ID: 1033
    Additional Information 1: 7ea6
    Additional Information 2: ac730771d80f73e85b4b32dbb839afea
    Additional Information 3: dd03
    Additional Information 4: 741335d7d979867fc01d44e6acd4ebee
    Read our privacy statement:
    http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
    If you can explain the solution in the most simple terms possible, it would help a lot. Thank you in advance.
    --Ty

    Hi,
    This issue may occur due to conflict with certain software\driver such as PDF add-ons or default printer software.
    To resolve your issue, you can follow the methods below to delete the corresponding registry:
    1. Click Start , type regedit in the Start Search box, and then press ENTER.
    2. If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.
    3. Locate and then click the following registry subkey:
    HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data
    4. On the Edit menu, click Delete, and then click Yes.
    5. Exit Registry Editor.
    6. Restart Word
    Hope it helps.
    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”

  • Microsoft bootstrap manager has stopped working in my Lenovo G560!!!

    I recently downgraded my Lenovo G560 to Windows 7 Ultimate from Windows 8 Pro (Werfault.exe error continued to reoccur even after clean installs). However, after reinstalling my drivers and programs, I cannot install any Office programs. I have tried installing Office 2013 and it encounters an error; Microsoft bootstrap manager has stopped working to be particular. I re-tried with Office 2010 and the installation fails to complete citing an error. These two office packages have previously worked in my G560. Used Office 2010 for a while before installing Office 2013 which I have used for two months. Does the recent install of Windows 7 Ultimate 64 bit have anything to do with it? How can I fix it? Any help will be appreciated.

    I'll try that in a few days. I'm currently on the road. Didn't carry my external HDDs with me. Will try it then let you know.

  • My usb ports have stopped working on my iMac

    2 of the 4 USB ports on my imac have stopped working. Has anyone else had the same problem? Anyone know how to get them working again?
    Thanks
    Pammac1

    Hopefully the SMC reset works otherwise it may be a Logic Board issue.
    SMC RESET
    http://support.apple.com/kb/HT3964
    Shut down the computer.
    Unplug the computer's power cord and ALL peripherals.
    Wait 15 seconds.
    Attach the computers power cable.
    Wait another 5 seconds and press the power button to turn on the computer.
    The 5 second timing is important to a successful reset.
    PRAM RESET
    Zap the PRAM
    Shut down the computer.
    Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
    Turn on the computer.
    Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
    Hold the keys down until the computer restarts and you hear the startup sound for the second time.
    Release the keys.

  • USB ports have stopped working on my 975 power up platinum

    For some reason the usb ports on the mb & the front of the case antec p160 have stopped working, I have not added anything new or removed anything, the firewire ports are still working though. I have tried removing the usb root hub  restarting the pc and letting windows reinstall the driversbut it does not make any difference. Does any one have any idea what the problem my be.

    He means what is in the thread labled "If you're having problems with USB ports, read on...  "
    The USB issue has followed several boards. Here is a quote from a post I've made on the subjetct.
    Quote from: Frankeputer
    Check to see if there is a wire running from your Front USB ports to the #10 slot of your USB block which connects to the motherboard header.
    USB connector block layout which corresponds to the pin layout on boards with the Intel spec for USB. Do not cut the pin on the MOBO. You are removing/cutting the wire to the connector block from the case.
    2 4 6 8 10(this wire, #10, not needed)     
    1 3 5 7 9(filled/key)
    If you find a wire leading to the #10 spot on the block, remove that wire. My block has tabs so that you can pull the wire out, or you could snip/cut the wire leading to that position--if you cut the wire, be careful to cut the correct one and cut it in such a way that it may be repaired if you make a mistake.  Make sure you wrap the wire, the exposed end/s, you remove/cut with electrical tape so as not to accidentally cause a short. I actually folded the wire back and wrapped it.
    2 posts to read--Here and Here.
    This seems to be a common issue involving many different case manufacturers. I don't know how it applies to other MOBO manufacturers, but in these forums it is not limited to a specific MSI model or supported chipset(Intel or AMD).

  • My Mac USB keyboard has stopped working

    Hi,
    I have a less than 6 month old fully loaded iMac 3.4 ghz i7.  Overnight my USB (alphanumeric keyboard has stopped working.  Had to dig out a wireless keyboard from another mac to login.  The tried unplugging and moving the USB.  ( All USB ports works and are powered up with other devices )  No change.  Tried full system reset with power cord removed for 5 minutes,  no change.  Tried it all twice,  no cahnge.
    Typing this on wireless keyboard and hoping someone can confirm if Mac has pushed an update that forgets about the keyboard or if there is known issues with the usb wired keyboard that means they have suddenly got a life of less than 6 months?

    Not any updates I know of, but if there were Software Update would offer them. Have you tried and SMC and PRAM reset - sometimes sorts out odd issues?
    https://discussions.apple.com/docs/DOC-3603

Maybe you are looking for

  • Both my CD/DVD Rom and my External speakers need drivers to work. Help!

                               My Compaq Presario CQ56 Notebook needs drivers for my CD/DVD rom and my external Philips speakers.                                                                                                                             

  • Constructor ? best practice

    Hi folks,, this is my piece of my code. i had a doubt on the  initializing the variable inside constructor or else before the constructor.?     private java.net.URL xl = Thread.currentThread().getContextClassLoader().getResource("z.xml");   private s

  • Can't log in using AD accounts in 10.7.2 until logged in locally

    Hello, I have an iMac that was shipped with 10.7.1 but was updated to 10.7.2 because of some serious AD integration issues. Since the system was received, no network users can log into the machine until a local username is logged in, then logged out.

  • Call transaction mb51 : performance issue

    Hi, I have written one report where I am calling Tcode mb51 and getting the records from it and displaying those in my report. Is there any way to have better performance in my report. Since its taking too much time if I select all materials for spec

  • Keyword Search in LR2

    Just started using LR2. In LR 1.4, keyword searches are on the left, just like the metadata, and all the other searches in the library. It worked fine, and was similar to the way I have Bridge configured. In LR2, it appears keywords have been moved t