Latest issues since software update

Since latest software update (do not like new menus, not clear, delete process now awful as goes to top one first regardless, no red button, poorer picture quality 720p instead of 1080 so picture quality worse than before, some upgrade! ) the BT Vision Box keeps failing any type of record either single or series. Keeps freezing. Get black screens. Tried all the usual tired old suggestions, have you turned it off then on again, rescans of channels, cancel and re-entry of recordings etc to no avail. I read on one forum entry software updates on the way. Do you know when?

Hi Kim and welcome
If you've still only got 720p and not 1080i as an option on your box, then you're not on the latest middleware version.
Even if you were, the bits I've highlighted in bold remain for some of us
kimharrington wrote:
Since latest software update (do not like new menus, not clear, delete process now awful as goes to top one first regardless, no red button, poorer picture quality 720p instead of 1080 so picture quality worse than before, some upgrade! ) the BT Vision Box keeps failing any type of record either single or series. Keeps freezing. Get black screens. Tried all the usual tired old suggestions, have you turned it off then on again, rescans of channels, cancel and re-entry of recordings etc to no avail. I read on one forum entry software updates on the way. Do you know when?
-+-No longer a forum member-+-

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    64 bytes from 66.102.7.147: icmp_seq=5 ttl=241 time=2211.268 ms
    64 bytes from 66.102.7.147: icmp_seq=6 ttl=241 time=1961.048 ms
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    64 bytes from 17.254.0.91: icmp_seq=4 ttl=240 time=2025.381 ms
    64 bytes from 17.254.0.91: icmp_seq=5 ttl=240 time=1593.362 ms
    64 bytes from 17.254.0.91: icmp_seq=6 ttl=240 time=1460.536 ms
    64 bytes from 17.254.0.91: icmp_seq=7 ttl=240 time=1449.835 ms
    64 bytes from 17.254.0.91: icmp_seq=8 ttl=240 time=1560.768 ms
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    64 bytes from 17.254.0.91: icmp_seq=4 ttl=240 time=1452.485 ms
    64 bytes from 17.254.0.91: icmp_seq=5 ttl=240 time=1497.111 ms
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    64 bytes from 17.254.0.91: icmp_seq=8 ttl=240 time=1485.677 ms
    64 bytes from 17.254.0.91: icmp_seq=9 ttl=240 time=1504.615 ms
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    64 bytes from 17.254.0.91: icmp_seq=3 ttl=241 time=1477.354 ms
    64 bytes from 17.254.0.91: icmp_seq=4 ttl=241 time=1557.461 ms
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    64 bytes from 17.254.0.91: icmp_seq=6 ttl=241 time=1470.410 ms
    64 bytes from 17.254.0.91: icmp_seq=7 ttl=241 time=1490.254 ms
    64 bytes from 17.254.0.91: icmp_seq=8 ttl=241 time=1477.955 ms
    64 bytes from 17.254.0.91: icmp_seq=9 ttl=241 time=1497.614 ms
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    64 bytes from 17.254.0.91: icmp_seq=2 ttl=241 time=1669.007 ms
    64 bytes from 17.254.0.91: icmp_seq=3 ttl=241 time=2108.521 ms
    64 bytes from 17.254.0.91: icmp_seq=4 ttl=241 time=1798.268 ms
    64 bytes from 17.254.0.91: icmp_seq=5 ttl=241 time=1698.021 ms
    64 bytes from 17.254.0.91: icmp_seq=6 ttl=241 time=1568.465 ms
    64 bytes from 17.254.0.91: icmp_seq=7 ttl=241 time=1918.039 ms
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    Frank

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