Latest iTune update (May 2014) - unable to play any videos (movies/TV shows)

After the latest iTunes update to 11.2.2.3 I can no longer play any of my purchased/downloaded videos, be it TV shows or Movies. Video window opens up and then nothing, black screen, nothing happens, doesn't play. Tried skipping ahead and still no video/audio playing. All my iTunes audio music plays fine, just issues with video playback. Any one else having these issues? Any suggestions out there? Apple, what have you done? Help!!

Windows 7 64bit - iTunes 64bit. Open the video - in this case, a TV episode. Sound is great. Picture is black.
Other streamers - HBO, DirecTV, FX, Hulu, Netflix - work great.
If I remote to the computer using RDC, I can see the picture via the remote connection.
I've tried the above instructions and uninstalled everything Apple, in order. I've even removed everything Apple in AppData and removed temp files.
I've rebooted and reinstalled it - and again, in Remote Desktop Connection it's showing the image.
On the computer itself, it works great with the sound, but...
No picture.
I've been looking in the Event Viewer and noticed some errors in the .net framework. Not spotting anything else at this time.

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I downloaded the latest itunes update and it will not play my music and the sound on my computer has been disabled.

I downloaded the latest itunes update on my HP desktop with Windows Vista and it will not play my music and has disabled the sound on my computer?

Good Morning jsacc38,
The resource below will help you with the issues you are having with the iTunes for Windows update on your PC:
If you can't install or update iTunes for Windows - Apple Support
http://support.apple.com/en-gb/HT201668
Learn what to do if you can’t install or update iTunes on your Windows PC.
If you can’t install iTunes on your Windows PC, or if you see “error 7” or “error 2” after you install the software, follow the steps below in order.
If you see a different error when trying to launch iTunes, follow the steps in iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues.
Make sure that you're logged in to your computer as an administrator.
If you're not sure if you have an administrator account, read Windows 7: How do I log on as an administrator? You can also refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
Install the latest Microsoft Windows updates.
To download the latest updates, visit the Microsoft Windows Update website. iTunes for Windows requires Windows XP, Windows Vista, Windows 7, or Windows 8, with the latest Service Pack installed. If you can’t install the updates, refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
Visit the iTunes download page. Click Download Now to download the iTunes installer. When prompted, click Save (instead of Run).
Right click on iTunesSetup or iTunes64Setup (the installer you downloaded in step 3).
If you have Windows Vista, Windows 7, and Windows 8: Choose "Run as administrator."
If you have Windows XP: Choose Open.
If you've previously installed iTunes, the installer will prompt you to repair the software.
After the repair is complete, restart your computer and try launching iTunes.
If iTunes fails to install or repair, it might be necessary to remove components left from a previous installation of iTunes and then reinstall.
Remove and reinstall iTunes and other software components for Windows XP.
Remove and reinstall iTunes and other software components for Windows Vista, Windows 7, or Windows 8.
Songs you bought from the iTunes Store or imported from CDs are saved in your My Music folder by default. Deleting iTunes won’t delete your music.
Disable conflicting software.
Some background processes can cause issues that prevent applications like iTunes from installing.
If you installed security software and are having issues installing iTunes for Windows, you might need to disable or uninstall security software to resolve the issues.
Restart your computer.
After the restart, and adjusting the software running on your PC, install iTunes again.
Get more help
If the steps in this article don't help you resolve the issue, you might be able to find a solution through a search of the Microsoft support website.
If you receive errors regarding inaccessible registry keys during installation, try the steps found in "Could not open key" message when installing iTunes or Apple components for Windows.
Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Risks are inherent in the use of the Internet. Contact the vendor for additional information.
Last Modified: Feb 2, 2015
Have a good weekend!
- Judy

After updated to the latest iTunes version, it is unable to connect any of my devices.

May someone please help me with this issue? I have many important files for school need to be sync to my iPad. Also songs that I love to hear are needed to be synced to my iPod. Before anyone give me advices, I would like to tell you all what I have done or tried to solve the issue.
When I found out iTunes doesn't recognize my devices anymore, I tried to disconnect the USB from the devices then connected again after rebooting my PC. that method didn't work. Next is to reinstall iTunes. Reboots the PC after installed it. I then connected the devices but still not working. Next attempt was to uninstall the latest iTunes and sola it with the older version of iTunes (or the pervious version). Unfortunately, this method did not work either.
Before I updated to the lasted iTunes, the previous iTunes was working normally. Now I have tried to reinstalled the previous version, it is still not working. Everyone please help me or people with the same issue. I hope Apple takes a glance at these discussions. It is very bothersome. I or we try to have the latest system, but it always encounters a problem. Every problem that I or we have encounters regarding iTunes are not easy to solve. It takes for ever.
My PC system
Windows 8.1 64bit
Brand HP-All in 1 touch screen PC
* Small reminder: all devices were able to connect to iTunes before updated iTunes.

Try going into the control panel, add/remove programs. Uninstall iTunes, Apple Mobile device service, apple application support. THen redownload and reinstall iTunes.

Itunes freezes when I try to play music video or tv show - bought on Itunes

Hi everyone,
I've been using iTunes since Christmas and it has been working smoothly enough until today.
Today I've had my PC upgraded. I don't know much about computers but apparently there's twice as much space as there used to be and better graphics. I tried testing this by playing a tv show from on iTunes but it didn't work. Whether it's a music video or tv show, anything that requires 'watching' the screen goes black and flickers back and forth between the black screen and a frozen iTunes as if the video is about to play.
Can anyone let me know how to fix this? Has it something to do with the upgrade?
Let me know if I need to provide anymore info.
Many thanks,
YIB

Hello, Welcome to Apple Discussions.
There are some tips below you may wish to try out. One of the things that will help you and the community out is checking your system specs and posting here. And if possible updating this info on your My Settings located to the right hand side of discussions. You can obtain these specs by right clicking on Computer or My Computer and selecting properties.
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421
iTunes for Windows Vista: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717

ITunes closes when I try to play any video file.

I purchased a movie in the iTunes store. Now when I am in iTunes all the audio files work fine (music, podcasts, etc) but any video file takes me to a black screen and a popup that says "iTunes has stopped working". I tried opening the files in Quicktime media player but received an "unknown error". I was able to to download the movie from the cloud and play it with no problems.
Originally this happened whenever I opened iTunes but after reinstalling it the issue was limited to videos.
I have reset proxy settings in case it was an issue with the iTunes store
I have tried various playback resolutions
I am using windows 8 on an Acer Aspire V3
16 GB RAM and 1 TB HDD
I have update iTunes and Quicktime.

Hello, jonahrnhrt.
Thank you for visiting Apple Support Communities.
I understand that iTunes quits unexpectedly. Here is the troubleshooting article that I would recommend going through for this specific issue.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
-Jason H.

ITunes freezes whenever I try to play any videos

iTunes 10.7
Windows 8 64 bit
The moment I try to play a video iTunes locks up. I have to "end task" in the task manager. The only way it will work is in iTunes Safe mode.
I tried disabling Direct3d accel in Quicktime -- did not work.
I completely uninstalled and reinstalled iTunes using Apple's KB. - did not work
I reverted to older version. - also did not work
I reinstalled video drivers - did not work
Checked for plugins - there are none.
iTunes has basically become unusuable for me. I can't watch any videos.
Can anyone help? I have no idea how to troubleshoot safe mode issues and Apple's KB didn't help.

Do you use audio output via HDMI?
Stereo output via HDMI doesnt work, in this case try to use external (for notebooks internal) speakers and set them as your default audio device.

ITunes 11 installed. now unable to play any music in my entire library. Anyone else with this problem?

Upon load of iTunes 11, no music in my entire library will play within iTunes. Reloaded iTunes 11 with no change. iTunes recognizes song files; 'Get Info' can be used and data is accurate. When selecting specific m4p file from windows directly, song will play in QuickTime.

I was able to determine that the SD drive where the iTunes Media is located had some corrupted sectors. Ran chkdsk /f and able to recover all music, podcasts, and other media.

Latest iTunes update moved some (but not all) Music Videos to Film catalogue.

iTunes has moved 1 of my music videos (Gorillaz - Feel Good Inc.) to Films so now it appears in my film list instead of my music list. It had somehow changed some of the detils to match one of the films in my Films list (Simon Peggs 'Paul') including it's name (at first I though it had just replaced Pauls image with one from the Gorrilaz song).
Going into the Get Info menu option to change file types from Film to Music Video is impossible as the 'media kind' dropbox is set to 'Film' and greyed out.
I've tried deleting and re-downloading it from iTunes but it puts it in the same place. Any ideas how to get this to move back to the music list?
I've noticed that a lot (although, not all) of the music that I've purchased through iTunes is now duplicated (with a cloud download icon) and was wondering if it was related to this?

Sign out of the store, sign back in again.
See Empty/corrupt library after upgrade/crash...
tt2

TS3430 iTunes crashes when I try to play any video whatsoever. I disabled direct3d but this did not work. I started iTunes in safe mode and it corrected the problem but when I look in the folders mentioned in the troubleshooter there aren't any plug-ins

It is the latest version of iTunes btw.

The faulting module is photoshop. Report below.
Source
Adobe Photoshop CC 2014
Summary
Stopped working
Date
2/2/2015 4:54 PM
Status
Report sent
Description
Faulting Application Path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 15.2.2.310
Application Timestamp: 5480338c
Fault Module Name: Photoshop.exe
Fault Module Version: 15.2.2.310
Fault Module Timestamp: 5480338c
Exception Code: c000001d
Exception Offset: 00000000049de322
OS Version: 6.3.9600.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 8db4
Additional Information 2: 8db473619c10c0c8b85ce99afe676ed8
Additional Information 3: f06d
Additional Information 4: f06da704bdd5338df2a8d09bde2244bb
Extra information about the problem
Bucket ID: 1fe6d1d4e5765bd348843b981b8ec4d2 (85990875000)

Just installed the latest Version of Firefox and it wont play any videos or games? Help, so tired and frustrated with this web browser.

I just installed the newest version of Firefox version30. It wont play videos on youtube but i figured out what to do to fix that (change to "never activate" on Shockwave Flash add-on in plugins).
But if i leave that setting on then the game that i try to play on Facebook tells me turn on flash and when i do i still get a blank screen on FB. What do i need to do?
Im sure theres a simple answer. Ive tried at least 6 different things by reading others solutions and they have not worked. I dont get why why im still having problems WHEN I JUST FRESHLY INSTALLED THE NEWEST FIREFOX AVAILABLE FROM YOUR SITE!!
These annoyances are exactly the reason I and many others have left Firefox for Chrome after being loyal for many years. Help please!

Try to set the Flash plug to click-to-play by setting the permissions for Flash to "Ask To Activate" in "Firefox/Tools > Add-ons > Plugins". That way you can activate the Flash plugin when you need it via the Lego block icon on the location bar.
Also, I don't even see Flash listed as installed on Firefox. Are you sure you have it installed? Try downloading it from the below site
*get.adobe.com/flashplayer

I have been having a lot of trouble with the latest itunes update and my ipod classic 80Gb i.e. being unable to sync songs, but now i have no files at all on my ipod, it is completely blank when i view it from my computer. I need help, please, anybody.

As it says above, i have been having a lot f trouble with my ipod classic and the latest itunes update, i was unable to sync songs or anything to it and have tried every conceivable 'fix' i could find. i have run an itunes diagnostic and the results are posted below. a major problem is that when i try and view my ipod through my computer it displays nothing at all on the ipod, no files or anything, this may be the problem but i have no idea how it has happened or how i could resolve it.
This ipod holds huge sentimental value and i am loathe to buy a new one! If anybody can help it is greatly appreciated, than kyou in advanced.
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
ASUSTeK Computer Inc. K50IJ
iTunes 11.1.5.5
QuickTime not available
FairPlay 2.5.16
Apple Application Support 3.0.1
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.1.1.3
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0038B8600B98D1E0
Current user is not an administrator.
The current local date and time is 2014-03-21 16:52:39.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 2fd81a1f13cf3ff25a8b4f0e8e725116
**** Device Connectivity Tests ****
iPodService 11.1.5.5 (x64) is currently running.
iTunesHelper 11.1.5.5 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) ICH9 Family USB Universal Host Controller - 2934. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2935. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2936. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2937. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2938. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2939. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.

Here is what worked for me:
My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc.

MSVCR80.dll file missing (after latest iTunes update). Unable to reinstall iTunes either. Fixes?

After installing the latest iTunes update, I am unable to open iTunes (The program can't start because MSVCR80.dll is missing from your computer). Plugging in my iDevices won't prompt iTunes to open, either (they are viewed only as mass storage devices). I attempted to reinstall iTunes, but recieved an error message that said I had insufficient rights to install (I am an administrator). Is anyone else having similar problems? Is there a way to fix it that won't include uninstalling the current version of iTunes? Don't want to lose all my files! Thanks for a rapid response, Community. I appreciate all the help I can get.

Hi bookishwench,
Thanks for using Apple Support Communities. This article has steps you can take for the error you're seeing:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Ari

Can't download the latest itunes update. Can someone help me?

I'm trying to download the latest itunes 11.1.4 but when it gets to the part of the download "Starting services" I get a message saying, "Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services." The only options they give me are to Abort, Retry, and Ignore. Now I've pressed Retry and Ignore but the same message will just pop back up. When I hit Abort it ask me if I want to cancel the Itunes update which closes the update process all togther.Since I wasn't able to complete the latest itunes update I am unable to open itunes on my compute. I need help...How am I suppose to verify whatever they want me to verify?

My issue was solved. This person's solution solved my issue https://discussions.apple.com/message/24604556#24604556

Missing msvcr80.dll message when trying to install latest ITunes update

I downloaded the latest Itunes update-Jan 2014- and it will not complete, getting ITunes 7 error, windows 126 error that says it is missing msvcr80.dll. Have uninstalled and reinstalled Itunes many times without success. Am
running Windows Vista....Apple Support said its a windows problem. Did not have any problems with the previous version.

Solution For Error 126:-
- Recover missing or deleted DLL File
- Expand DLL file image from Windows 7 Installation disc
- Repair Windows Registry
- Register again the DLL File
- Delete Registry entry related to SQL Server
- Uninstall and reinstall the concerned program
Source:-
http://www.error126.com/
Solution For MSVCR80.dll Issue:-
- Reinstall Microsoft Office
- Resolve Corrupted MSVCR80.dll Related Registry Entries
- Restore Deleted MSVCR80.dll File
- Check the Status of System Files
- Restore the System
Source:-
http://www.sorcim.com/knowledgebase/MSVCR80.dll-Missing.html

My Desktop pc & mobile not play any video and in my laptop no problem

i'm using 30 version of firefox in my Laptop, Desktop & Mobile also but in my Desktop pc & mobile i'm unable to play any video and in my laptop no problem.
So if the prob. in my network so it will be not possible.
i think like earlier some time ago flashgot will stop working in firefox now this same mistake is accures again for video.
N yes i've updated my flash player, shockwave, java etc...

With the last Firefox upgrade, some plugins are no longer
enabled until you enable it.
Open the Add-ons Manager by
Pressing the '''Alt''' or '''F10''' key to bring up the tool bar.
Followed by; '''Tools > Add-ons.'''
Hot key; '''<Control> ''(Mac: <Command>)'' <Shift> A)'''
On the left side of the page, select Plugins.
BTW; At the top right is a link to check your plugins.

Latest iTune update (May 2014) - unable to play any videos (movies/TV shows)

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