Latest itunes install and cd drive not recognized

I'm wondering if anyone else besides me is having this problem:
I've managed to correct the download issue with iTunes using the uninstall/reinstall instructions, several times over, but I've noticed that each time I install iTunes, my cd/dvd writer drive suddenly goes missing in windows. I've had no issues with this drive in the past, have never had a reason to update or reinstall drivers and other software etc. related to this device, the device has always worked fine for as long as I've had the laptop. After the latest update to iTunes, this device no longer appears at all under "My Computer" and I get this status message in the Device Manager:
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
I have been around and around with this since updating iTunes this past weekend and it's beginning to drive me crazy. I'll get itunes up and running, the cd writer will disappear and I'll have to do a system restore just to use it again. Then I'll have to go back and reinstall itunes all over again in order to use it, after which the cd drive will become unusable again. I just want them both back and working properly at the same time again. Very tempted to just do a complete wipe and reinstall of windows if I can't get this fixed. So any helpful advice that someone could give would be very greatly appreciated. Thanks.

I had a similar problem and solution no. 3 at:
http://support.apple.com/kb/TS2308
fixed my problem. I did not have the old GEAR drivers installed--I looked for them and they weren't there so I did not have to mess with the registry to delete them.
Here is what I did:
1) uninstall itunes
2) download and install the new Gear drivers from the link given in the above Apple document
3) download a new itunes installer (it WAS a slightly different size from the one 2 weeks ago, although claimed to be the same version, hmmmmm) and installed itunes anew
4) everything worked fine
Good luck.

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HT1420 Just tried to download and install latest Itunes update and it would not load correctly. Keep getting a warning that file MSVCR80.dll is missing. I have reinstalled Itunes but did not correct. I have a PC with Windows XP. Itunes ran great prior to

Just tried to download and install latest ITunes update and it would not finish update. I aborted the update and then my ITunes will not open. I keep getting and error stating that file MSVCR80.dll not found. I reinstalled my original ITune file but this did not clear this error. Any ideas.

Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
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TS3694 I am unable to restore my iPhone4, I have iOS6 and latest iTunes installed and when trying to sync or back up it comes up with Error −54. How or what do I do to fix this?

I am unable to restore my iPhone4, I have iOS6 and latest iTunes installed and when trying to sync or back up it comes up with Error −54. How or what do I do to fix this?

== Error -54 ==
From an OS9 reference, error -54 is a software lock on a file or a permissions error. (Some of the old codes still apply to OSX although there is no formal list of OSX error codes.)
First, try simply restarting your computer.
iTunes Library cannot be saved (Error -54) - https://discussions.apple.com/thread/1912814
Unknown error (-54) while syncing ipod - https://discussions.apple.com/thread/1082953 - problem was locked files
Why does iTunes keep showing a -54 error when I sync my iPad? - https://discussions.apple.com/thread/3727114
Error -54 possibly related to Touch Copy - https://discussions.apple.com/thread/3727114 - cleared by deleting preferences on iPad.

I have downloaded Flash and it says sucessful install and yet is not recognized when I go to YouTube

I have downloaded Flash and it says sucessful install and yet is not recognized when I go to YouTube

Flash Player Help | Installation problems | Mac OS
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Mylenium

I just purchased a 120gb iPod classic 6th generation from a friend. I have the latest iTunes installed and the software on the iPod is also current. My problem is whenever I'm syncing the iPod and iTunes freezes between the 250- 300th song...

I just purchased a 120gb iPod classic 6th generation from a friend. I have the latest iTunes installed and the software on the iPod is also current. My problem is whenever I'm syncing the iPod and iTunes freezes between the 250- 300th song... I have to manually reset the iPod for the iTunes to run correctly, but then my music isn't added and iTunes tells me I have to restore the iPod... I've done this numerous times only to no avail... Someone please help!!!

Here is what worked for me:
My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc.

Memory modules and hard drive not recognized

I removed and reinserted the factory installed Satellite L505D-LS5007 laptop hard drive and memory modules just as practice for installing a hard drive upgrade and an 8GB memory upgrade. The problem is obviously with the memory and not with the hard drive.
After the first practice try, one memory module was recognized. Also for a few seconds after the first practice try, I ran the PC with the battery installed, but no memory installed. I did not look in the User's Guide first to see that I should have removed the battery before removing the memory.
Now the System Indicator Lights for the HDD Activity and Memory Card Reader do not light up. The PC turns on and the display is solid black with no messages.
Before buying new memory modules, what possible ways might there be to get the PC to recognize the factory installed memory modules and hard drive again?
Solved!
Go to Solution.

When troubleshooting, I always change one variable at a time. I would hate to miss a solution by being in a hurry. In this case, you may have damaged either the RAM or the RAM slot. I would stick with the Toshiba specifications for the RAM, making sure it is the correct size, speed and type recommended. I also recommend that when you replace the RAM that both modules be from the same manufacturer, size, and specification. Try one RAM module in one slot and then the other. And then try both RAM modules in both slots. After the testing you should be able to figure if this is a RAM problem or a RAM slot problem.
In the case of hard drives, the real test is whether or not the Bios sees the hard drive. If the Bios doesn't see the hard drive, it's not going to work. The Bios should see the hard drive whether or not the hard drive is partitioned, formatted or has data on it. My experience has been that many Toshiba laptops will work fine with larger capacity hard drives provided they are the same speed in RPMs, have the same interfacing connection and physically the same size.
Again, prior to doing any work on your computer, make sure that both the AC power has been disconnected and the battery has been removed. Be careful out there. A blown repair job by a non-Toshiba tech is NOT covered under warranty.

I downloaded the latest itunes update and it will not play my music and the sound on my computer has been disabled.

I downloaded the latest itunes update on my HP desktop with Windows Vista and it will not play my music and has disabled the sound on my computer?

Good Morning jsacc38,
The resource below will help you with the issues you are having with the iTunes for Windows update on your PC:
If you can't install or update iTunes for Windows - Apple Support
http://support.apple.com/en-gb/HT201668
Learn what to do if you can’t install or update iTunes on your Windows PC.
If you can’t install iTunes on your Windows PC, or if you see “error 7” or “error 2” after you install the software, follow the steps below in order.
If you see a different error when trying to launch iTunes, follow the steps in iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues.
Make sure that you're logged in to your computer as an administrator.
If you're not sure if you have an administrator account, read Windows 7: How do I log on as an administrator? You can also refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
Install the latest Microsoft Windows updates.
To download the latest updates, visit the Microsoft Windows Update website. iTunes for Windows requires Windows XP, Windows Vista, Windows 7, or Windows 8, with the latest Service Pack installed. If you can’t install the updates, refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
Visit the iTunes download page. Click Download Now to download the iTunes installer. When prompted, click Save (instead of Run).
Right click on iTunesSetup or iTunes64Setup (the installer you downloaded in step 3).
If you have Windows Vista, Windows 7, and Windows 8: Choose "Run as administrator."
If you have Windows XP: Choose Open.
If you've previously installed iTunes, the installer will prompt you to repair the software.
After the repair is complete, restart your computer and try launching iTunes.
If iTunes fails to install or repair, it might be necessary to remove components left from a previous installation of iTunes and then reinstall.
Remove and reinstall iTunes and other software components for Windows XP.
Remove and reinstall iTunes and other software components for Windows Vista, Windows 7, or Windows 8.
Songs you bought from the iTunes Store or imported from CDs are saved in your My Music folder by default. Deleting iTunes won’t delete your music.
Disable conflicting software.
Some background processes can cause issues that prevent applications like iTunes from installing.
If you installed security software and are having issues installing iTunes for Windows, you might need to disable or uninstall security software to resolve the issues.
Restart your computer.
After the restart, and adjusting the software running on your PC, install iTunes again.
Get more help
If the steps in this article don't help you resolve the issue, you might be able to find a solution through a search of the Microsoft support website.
If you receive errors regarding inaccessible registry keys during installation, try the steps found in "Could not open key" message when installing iTunes or Apple components for Windows.
Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Risks are inherent in the use of the Internet. Contact the vendor for additional information.
Last Modified: Feb 2, 2015
Have a good weekend!
- Judy

Reinstall of OS: iTunes Library on external drive not recognized

I've always had my iTunes library on my external drive. Now that I reinstalled my OS iTunes will not open the library. I've navigated to the correct library using the advanced preferences but that's not doing it. I've tried discarding the existing library in the music folder. Can't seem to find the answer.
Thanks

JS,
I had some trouble following macmenno's instructions, but have had almost complete success. If you DO have your original itunes library file, this should work for you too.
Background, my situation:
My harddisk was failing but warned me, so i copied the ENTIRE itunes folder to an external drive. The iTunes folder includes the "itunes library" file, the music folder, and the xml file. This was suggested in a book i have on iLife as the best way to backup itunes to an external HD to preserve playlists, et al. But the book failed to say how to copy the folder back if needed.
So the first time i naively just copied the entire folder back to the imac (new HD) but itunes failed to "find" it, even though it was exactly where i had deleted the equivalent default (empty) files/folder. Playing around i managed to get itunes to find the music but not the playlists and ratings...i.e., it was not finding the library file.
Macmenno's instructions:
I started all over: With Itunes closed, I deleted all three items from the itunes folder: the library file, music folder, xml file. to be safe, i also emptied the trash since itunes seemed to be following the files. But i left the itunes folder in place, albiet empty. Per macmenno's instructions, i then copied ONLY the itunes library file and the xml file from my external HD to the imac itunes folder. I then opened itunes, checked the preferences to be sure it was pointing in the right direction. I then dragged the Music Folder from the ext-HD and dropped it on the library icon in the itunes program window.
That worked. i have my playlists, ratings, comments, et all.
Only problem is i now have duplicate listings of all music songs -- one with an exclamation point that doesn't play (apparently came from my itunes library file before i dropped in the songs), one that does play.
So macmenna, if you are still with us, how can i delete the 3,000 song titles with exclamation points? I tried to click on the column head to sort them all together, then block-mark and delete... but apparently we can not sort on that column head.
Or did i miss something in your instructions?
Thanks. and good luck to you JS.
SB
imac G5 Mac OS X (10.4.7) itunes 6.0.5

Downloaded the latest itunes update and now can not upen itunes. Help.

Downloaded update for itunes about a week ago, and now cannot open itunes. How do I fix this? Bob G.

Eureka, I found the problem with not being able to open itunes after last update. This evening received a prompting for an apple update for Quick time player. At first almost deleted it in my digust with apple since last update, but figured hey, could mess things up any worse, and so clicked yes. Apparently problem was with quick time which was also updated with last itunes update, as after that my itunes opened up. Appears to be lots of changes, but hey, can always learn them now that it is working.

Installed latest itunes update and computer tried to burn a playlist to CD and realized computer no longer recognizes my CD/DVD drive. This is an APPLE Itunes issue. Help!. HPPavillion DV6 64 bit, windows 7

Installed latest itunes update and computer tried to burn a playlist to CD and realized computer no longer recognizes my CD/DVD drive. After doing some data mining, found out from community this is an long standing APPLE problem- which doesn't get much tech support in terms of fixes. I have an HPPavillion DV6 64 bit, Windows 7 OS . After reading an earlier complaint from 2009 in the support community, I ran diagnostics from ITunes which gave the following result. Can someone please help? (I'm not enough of a techie to know what I'm doing or how to locate /reinstall CD drivers. I am searching for driver disc but cannot locate.)
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Hewlett-Packard HP Pavilion dv6 Notebook PC
iTunes 10.6.3.25
QuickTime 7.7.2
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
VoiceOver Kit 1.4.2 (222093/222742)
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0043AC7C0368E428
Current user is not an administrator.
The current local date and time is 2012-07-24 23:43:08.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., AMD M880G with ATI Mobility Radeon HD 4250
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.3.25 (x64) is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.

Doublechecking ... did you have CD/DVD drive tests checked when you ran those diagnostics? (I'm not seeing the CD/DVD test results down the bottom of the results where I'd expect to see them.)
For example, here's what I get:
Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)
Acer Aspire X3400
iTunes 10.6.3.25
QuickTime 7.7.2
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 003CAD7C0A1258F8
Current user is not an administrator.
The current local date and time is 2012-07-26 10:42:53.
iTunes is not running in safe mode.
WebKit accelerated compositing is disabled.
HDCP is supported.
Core Media is not supported. (16008)
Video Display Information
ATI Technologies Inc., AMD Radeon HD 6570
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: d6a87ba725121aa1240b1ce936c23470
iPodService 10.6.3.25 (x64) is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
E: ATAPI DVD A DH16ABSH, Rev YA12
Data or MP3 CD in drive.
Found 1 songs on CD, playing time 255:57 on CDROM media.
Track 1, start time 00:02:00
Get drive speed succeeded.
The drive CDR speeds are: 4.
The drive CDRW speeds are: 4.

HT1926 I just tried to update to latest iTunes version and received an error 7 (Windows error 1114) that "iTunes was not installed correctly. Please reinstall iTunes." How so I go about this without losing my library contents (which are not backed up on c

I just tried to install latest iTunes version and install failed. A pop-up stated "iTunes was not installed correctly. Please reinstall iTunes. ERROR 7 (Windows error 1114)." I have a decent-sized iTunes library that is not backed-up to the cloud. How can I either get back to the previous iTunes version that was functioning OR install a new version without losing the Library?

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

HT1923 I downloaded the latest iTunes version and now get the following error message: "This copy of iTunes is corrupted or is not installed correctly. Please re-install iTunes." Can anyone provide suggestions on what I should do next?

I downloaded the latest iTunes version and now get the following error message: "This copy of iTunes is corrupted or is not installed correctly. Please re-install iTunes." Can anyone provide suggestions on what I should do next?

Let's try a repair install of iTunes first.
Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", click "Change" and then click "Repair".
Can you launch your iTunes now?

Vista and ipod nano driver not recognized?

My computer (vista) won't recognize my ipod nano second generation. It tells me driver not recognized?
So when I plug in my ipod a little screen pops up and tells me that No drivers are installed for this device. Where can I download a driver
Thanks,
[Income For Life|http://www.website.ws/freedombucks]
Message was edited by: komrad

Apple has release a new version of iTunes 8, in responce the issues with Vista.
1.Unistall iTunes via StartMenu\Control Panel\Programs and Features
2.Delete all previous iTunes installers.
3.Download iTunes 8 from the Apple website.
4.Makes sure you close Outlook and Explorer and all non-essential programs, as it seems to prevent the install at certain points.
5.Install iTunes 8.
6.After the Install is complete, Open iTunes 8 before attaching your iPhone.
7.Unlock your iPhone if it is lock with a pass code.
8.Attach your iPhone, after a few seconds you should see that it has installed a driver for your iphone, then the iPhone will appear in iTunes.
I hope this helps, as I did spend some time with this issue myself.

My iPod and iPhone are not recognized in Windows 7 iTunes. I've reinstalled iTunes and restarted windows. Now iPod briefly displays, then device manager mass storage shows a yellow exclamation point. iPhone doesn't display in iTunes at all. Please ad

My iPod and iPhone are not recognized in Windows 7 iTunes. I've reinstalled iTunes and restarted windows. Now iPod briefly displays, then device manager mass storage shows a yellow exclamation point. iPhone doesn't display in iTunes at all. Please advise

Try Andrei Cerbu's post here, JF Fourie's post here, or see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, forcing a driver update. See also TS1363: iPod: Appears in Windows but not in iTunes.
tt2

Some data DVD's and External Hard Drives not recognized by Leopard only.

1] Some data DVDs that were burned under Tiger do not show up in Leopard. Only a dialog box asking what I want to do with the blank DVD comes up when I insert the disk. On my Tiger computer, the disk shows up perfectly fine. It is a DVD+R being used on a MBP 2ghz... and was burned on that very machine in Tiger and would load fine in Tiger. Now nothing on the same computer in Leopard. I'm going to reburn the disk on my Mac Mini on a DVD-R, but still wanted to know any ideas or input as to why it won't recognize the disk.
2] I also have an external USB2.0 HD. I formatted the disk using my G4 Mac Mini (which has Tiger) and it is not recognized on my MBP. In Disk Utility I try to reformat the drive, but it says that it cannot do so because the "resource is busy". I plug the drive back into the mac mini and it works perfectly fine. Why would this be and how do I correct it?
Full updates on both OS's. No other problems with either computer that I know of.

Unfortunately, commercial DVDs that you have bought 99.9% of the time will be copy protected and Apple's forum terms prohibit discussion of circumventing the copy protection. In various places circumventing digital copy protection is potentially illegal even if you own and intend to keep the DVD. Hence Apple do not wish DVD rippers etc discussed here.
Another problem is that AppleTv cannot play back DVDs copied to an external drive as it does not understand the format. So even if you can 'copy' your DVDs you then need to convert to h264 format to play on AppleTV.
Video formats for AppleTv are limited. They also do not support DVD like menu structures (thogh AppleTV 1 did with itunes Extras movies).
If you have unprotected video you wish to convert eg home video on DVD, then something like Handbrake or MPEGStreamclip with Apple's MPEG2 component might do the job. These programs are not DVD rippers but can process unprotected MPEG2 video.
AC

Latest itunes install and cd drive not recognized

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