Latest itunes softwer 10.7. this problem...itunes could not connect to this iphone. An unknown error occured (0xE8000012). how to solve this..
i have iphone 4 firmware 5.1.1.
Sign out of your account, restart the iPad and then sign in again.
1. Settings>Store>Apple ID.
2. Tap your ID and sign out.
3. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off.
4. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and then try to download again.
Similar Messages
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itunes could not connect to the iphone an unknown error occurred 0xE8000003 please help me with this error any one have idea ?
http://support.apple.com/kb/ts3221
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I can't seem to sync my iPhone to my computer; I keep getting this message: "iTunes could not connect to the iPhone because an error occurred while reading from this device." I get the same message with my iPad, even though they all share the same account. What can I do?
This could be caused by a USB connection issue. Make sure the iPhone is directly connected to the Mac using the USB cable it came with. Also, try disconnecting all other USB devices.
If you haven't already try resetting the iPhone by holding the Home and Sleep/Wake buttons until you see an Apple logo as described here:http://docs.info.apple.com/article.html?artnum=305743 -
i am trying to sync iphone 5 to itunes but it says "iTunes could not connect to the iphone as an error occured while reading from the device " and the iphone is not seen on itunes........
First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. And then reboot your computer.
See if that fixes your problem. -
Items in the Itunes library were not copied because of one or two errors occurred. How to fix this problem?
Hello mobyash,
Have you tried converting each of these 8 tracks to a different file format and seeing if they will then sync to your iPod. See this Apple support document for information and instructions on how to convert a song to a different format.
iTunes: How to convert a song to a different file format
B-rock -
Trying to purchase music and received this message: Could not purchase "Wish List". An unknown error occurred (5002) in the iTunes store. Try again later. I have tryed multiple times and still keep getting this error message. I have the downloaded the latest iTunes version. What is the answer?
So you already followed these steps?
This alert is often the result of an issue with verifying your billing.
Quit iTunes.
Open iTunes.
Test the issue.
If it persists, sign in to store.apple.com using your iTunes account
Click on Change account information
Modify or remove your credit card information.
Click Continue.
Test the issue.
If you have I'd try calling AppleCare back and telling the it is error 5002 and already tried troubleshooting steps as listed in TS3297 and that you have already tried to email iTunes support and have yet to recieve a response. -
I get error message iTunes could not sync calendars to iPhone because an error occurred while merging data on my wifes phone how do you correct problem without losing calendars info on phone.
One thing that might help.
1. open itunes preferences from the edit menu and click on the devices tab.
2. check the box to disable syncing for iphones connected to itunes and click ok.
3. Then click the button to reset sync history.
4. Now click ok to close the preferences window.
5. connect the iphone to itunes and go to the info tab.
6. scroll to the bottom of the info page and check the box to replace the ical data on the iphone.
7. then click apply on the bottom right of itunes.
This will overwrite any events on the iphone, including any events that has become corrupted.
Hope this helps -
Error Message: iTunes could not back up the iPhone because an error occurred
Error Message: iTunes could not back up the iPhone because an error occurred.
The thing is - I have no idea what error have I encountered!
Usually, I would assume the previous backup file is corrupted and I will proceed to delete the old backups. I did the same this time round, and it's still unable to sync. Now I have no more backup files!
I have tried -
1. Deleting old backup files.
2. Restarting iPhone 4S & iMAC.
3. Remove
I am using iOS 5.1 on iPhone 4S, and iTunes 10.6.1 on Mac OSX Lion. My phone is not jail-broken in the first place.
Does anyone face the same problem?
I need to back up my files!!!Unfortunately, "because and error occured" doesn't give you much to go on. Some general things I would try if you haven't already:
Use Disk Utility on your mac to repair disk permissions, then reboot and try backing up again.
Use Finder to go to ~/Library/Application Support/MobileSync/, then control-click on the Backup folder and select Get Info, then check Sharing & Permissions at the bottom and make sure your username has read & write priviledges
Try closing all apps, then reset your phone: double-tap the home button, tap and hold the apps at the bottom until they wiggle, tap the minus sign on all apps to close them. Then reset your phone: hold the on/off and home buttons until you see the Apple logo (ignore the off slider that appears first), and release
Try a different usb to dock connector cable; ensure that your case isn't interfering with a good connection to the dock connector at the bottom of your phone; clean the dock connector at the bottom of your phone (e.g., with a dry toothbrush); troubleshoot your usb connection (http://support.apple.com/kb/TS1286)
I know this looks like a laundry list, but unfortunately it's hard to isolate the problem without a clear error message. If the problem persists, you might try posting in the iMac or iTunes forums for other ideas. -
When I attempt to purchase a song from itunes, I keep getting the following error message: Could not purchase "song name". An unknown error occurred (-42408). There was an error in the itunes store. Please try again later
Can anyone help solve this problem?I've done a search on here and haven't found any solutions posted for it for windows computers. You could try posting in the iTunes For Windows forum and see if you get any suggestions in there (are you able to download other items from the store e.g. a free app ?) - I use a Mac, the only things that I could think of to suggest trying is see if you get the same error on a different iTunes library :
creating and/or opening a different iTunes library : http://support.apple.com/kb/HT1589
or using a different user account on your computer in case it's a problem with that user account.
But you may want to try the iTunes For Windows forum first, apart from anything else you are likely to get better help for the above -
Message "iTunes could not sync contacts to iPhone because an error occurred while committing data"
Hello all. I recently replaced the HD in my MacBook Pro. Just after, I retrieved my old files from the Time Machine backup, which I made just before the replacement. During the first sync of my iPhone via iTunes and while I was trying to sync my contacts I saw the message "iTunes could not sync contacts to iPhone because an error occurred while committing data". After that, I lost my iPhone contacts (I have them only from iCloud). The only problem is contacts, all the others (Calendars, Apps) are normally syncing. Does anybody has a solution? Thanks in advance!
hello,
There was a similiar posting that I have seen from others and they found out that the back up was bad. https://discussions.apple.com/message/6139533#6139533
I would use a previous backup (earlier one) to the one you have tried to just do. -
ITunes could not copy [song title] because an unknown error occurred (-54)
For the past month or so I've been unable to sync it with iTunes. When I do, it starts but after a few hundred songs, I get the error that "itunes could not copy [song title] because an unknown error occurred (-54). When I click OK, it then says "synching" but nothing is actually happening, and the only way to even get my browser working again is to restart my pc. I have deleted the song in question, but it will just do it again with a different song. I have uninstalled and reinstalled iTunes to the most recent version, reset the iPod Touch numerous times, As well as deleting the iTunes files off of my computer and reloading all the muisc to it. To make things more interesting, it does all of this on my laptop pc as well as my desktop. Now. all of this may have started before upgrading the software, but that was the last time in months that I tried to sync it, so there may or not be a correlatoin there.
Any help is greatly appreciated, and thanks in advance.Try:
https://discussions.apple.com/message/18687758#18687758
https://discussions.apple.com/message/19573110#19573110
https://discussions.apple.com/message/20050391#20050391 -
Previously posted troubleshooting doesn't work for my error message "iTunes could not back up the iPhone because an error occured". What other options do I have to backup my iPhone data properly?
Hi there kchagape,
You may find the troubleshooting steps in the article below helpful.
iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/ts2529
-Griff W. -
Itunes could not back up your iphone because an error occurred
I am using an iPhone 4 running iOS 7.1.2 and am trying to back up the device onto a Window 7 pro (64bit) (4GB RAM, Core 2 Duo E6600 CPU) machine using iTunes 12.0.1.26 using the USB connection. iTunes and iOS are currently up to date. There are a few (less than a month's) updates outstanding for Windows. When I try to back up the iPhone, iTunes gives the following error: 'iTunes could not back up the iPhone "Mike's iPhone" because an error occurred'. Hmm ... no error code! So, I searched on the Internet for solutions or even for potential problems. I have deleted all of the photos on the iPhone. I rebooted the iPhone and PC. I am not using a USB hub. I tried disconnecting from the Internet and disabling all anti-virus software. The iPhone is not jail-broken. I tried backing the iPhone up using an old PC running Windows XP pro, with a fresh installation of iTunes. I still got the same error message. So, I tried installing CopyTrans Shelbee version 1.013 software for managing iPhone backups. This also gave me an error message, albeit a somewhat cryptic one: 'Your device returned an unknown error (open_dprotected_np error: Too many levels of symbolic links (62) at path "/var/mobile/Applications/28EF45E0-435A-4777-823F-8E286739B7ED/Documents/Locati onToCoreData.sqlite" )'. Has anyone had anything similar or have any idea how I might get around the problem? From the Shelbee error message, it looks as though the iPhone itself is having a problem generating the information for the backup rather than the PC application having problems making sense of that information. Failing any solution with iTunes or Shelbee, are there any other backup solutions I might try?
mike.robins,
We've an article that details a number of troubleshooting steps that can help get a backup successfully created in iTunes.
If you can't back up or restore your iPhone, iPad, or iPod using iTunes
http://support.apple.com/en-us/HT203271
Cheers,
Allen -
TS3694 Error message "Itune could not copy 'song' because of an unknown error occured"??
I purchased a couple of albums from Amazon and downloaded to Itunes. I have done this many times in the past. I can play the songs on Itunes but when I try to upload that music to my Ipod I get an error message "Itunes could not copy "song" to the Ipod because of an unknown error has occured. I have purchased many albums and songs from Amazon and even the Apple store and never had this problem. Has anyone had this happened and was there a fix to be able to upload the music to the Ipod??? Any help would be much appreciated!!
1.Update your Quicktime
2.If you have local Admin rights righ click Flash and try "Run as administrator"
When trying to export a MOV file
Are you importing a mov file and having trouble to export to swf/mov
or
do you mean you have an animtion you want to export to Quicktime? -
I've reset all my info including reentering cc info. Have been getting this message all day. Called Apple support. They could not help. Said to contact iTunes support, but I can't seem to get any answers there. Software is up to date: 10.4.
So you already followed these steps?
This alert is often the result of an issue with verifying your billing.
Quit iTunes.
Open iTunes.
Test the issue.
If it persists, sign in to store.apple.com using your iTunes account
Click on Change account information
Modify or remove your credit card information.
Click Continue.
Test the issue.
If you have I'd try calling AppleCare back and telling the it is error 5002 and already tried troubleshooting steps as listed in TS3297 and that you have already tried to email iTunes support and have yet to recieve a response.
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