Latest iTunes update fails, Uninstall / Re-Install solution fails
Hello All,
Katrina, b noir ....
Several days ago after the last iTunes update failed, crippling iTunes connection to the iTunes Store, I came to the support pages for answers.
I started following the step by step instructions to uninstall and re-install iTunes 10.4.1.10, first hitch...Bonjour refused to go completely leaving stubborn files behind, I had to download LSPFIX.exe to finally clean its folder
As instructed by the apple support article, orderly deleted all the other files and folders, used msicuu2.exe, restarted the PC, and using rar extracted the individual .MSIs to continue with standalone installations.
Got two new errors, Apple Application Support will not install due to "A later version of Apple Application Support is already installed on this computer" and,
Apple Mobile Device Support failed to install when the AMDS stalled and displayed a 1053 error,
Tried to start the AMDS service many times without luck, I read somewhere that NETframework service pack 1.1 had resolved that 1053 error in the past...I am logged as admin on a Windows XP machine
Most of what I did successfully was learned from reading the posts and answers to/from other members.
I would really appreciate your assistance.
Thanks and best regards.
For some reason when I try to download iTunes from the Apple site the file is flagged as dangerous.
That suggests that the installer is getting damaged during the download.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?
Similar Messages
-
I installed the latest itunes update, 11.4.0.18. Now itunes crashes every time I try to open it.
I installed the latest itunes update, 11.4.0.18. Now itunes crashes every time I try to open it.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
You could also try working through
TS1717: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
tt2 -
iphone 4 not recognized and will not sync after latest itunes update. I have done recommendedl trouble shooting and uninstalled and reinstalled itunes to no avail. Can I go back to earlier version of itunes or restore computer to fix?
'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
HT1926 Problems synchronizing iPod touch after installing latest iTunes update
After having installed the latest iTunes update I can't sync my iPod touch with iTunes anymore. Error message reads: Attempting to copy to the disk "Acer" failed. The device is not connected." I already re-installed iTunes completely. Another error message says: "iTunes could not back up the iPod because the iPod is disconnected". But the iPod was connected. What can I do?
Temporarily disable any security software on the computer.
-
the latest itunes update on my vista laptop brings up R6034 runtime error - after rebooting - uninstalling - reinstalling i have NO itunes access. please correct in your updates. there are others with the same error message thank you!!
'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
I've been bitten by the "Missing MSVCR.dll file" problem when downloading the latest iTunes update, 11.4.62 (on a PC w/ Win-7 & Outlook-2007#. 'Have followed Apple's instructions of un-installing all Apple software, and re-installing it (Ugh). First result Outlook couldn't find my 1,385 item contact file in iCloud, although the outlook distribution lists were there. Second result, upon installing iCloud again, I have two iCloud contact files shown in outlook - "iCloud" & iCloud, within iCloud". 1,332 & 1,385 contacts respectively.
Plus an iCloud installation error message saying iCloud moved 6,835 files to a "deleted items folder" somewhere. This is NOT fun at 72-yrs old...!!
So, how do I make sure I haven't lost anythying from Outlook? Russ-AZInteresting response, Kappy - Back to original post: "First result: Outlook couldn't find my 1,385 item contact file in iCloud, although the outlook distribution lists were there (therefore, initially I had lost my contact file from Outlook). Second result, upon installing iCloud again, I now have two iCloud contact files shown in Outlook - "iCloud" & iCloud, within iCloud". W/ 1,332 & 1,385 contacts respectively.
Plus an iCloud installation error message saying iCloud moved 6,835 files to a "deleted items folder" somewhere. This is NOT fun at 72-yrs old...!!
So, how do I make sure I haven't lost anythying from Outlook? Russ-AZ"
You can safely assume that I have tried using it! So, to make things a little clearer:
1) I now have two iCloud "contacts files", w/ a different total count. What's the difference? Why the different toatl count?
2) Since re-installing the Apple software (part of the MSVCR" recovery instructions) "couldn't possible affected Outlook", why am I getting an iCloud installation error message saying iCloud moved 6,835 files to a "deleted items folder" somewhere. What's in those files? And where are they?
Probably more important questions get down to:
3) Why is a basic Apple product upgrade "screwing-up Outlook"? This iTunes upgrade, failing to install properly forced Outlook 2007 into a 2-min start-up cycle. Which was fixed with this "Goat-Rpdeo" of re-installing MSVCR80.dll.
4) And under the latest release of iOS-7.0.4 on our iPhones, why is Apple now forcing us to use the iCloud to back-up our contacts, calendars & tasks, vs. allowing these files to be backed-up directly on our PC's via the USB cable?
Thanks again for your interest and comments. - Russ-AZ -
Missing msvcr80.dll message when trying to install latest ITunes update
I downloaded the latest Itunes update-Jan 2014- and it will not complete, getting ITunes 7 error, windows 126 error that says it is missing msvcr80.dll. Have uninstalled and reinstalled Itunes many times without success. Am
running Windows Vista....Apple Support said its a windows problem. Did not have any problems with the previous version.Solution For Error 126:-
- Recover missing or deleted DLL File
- Expand DLL file image from Windows 7 Installation disc
- Repair Windows Registry
- Register again the DLL File
- Delete Registry entry related to SQL Server
- Uninstall and reinstall the concerned program
Source:-
http://www.error126.com/
Solution For MSVCR80.dll Issue:-
- Reinstall Microsoft Office
- Resolve Corrupted MSVCR80.dll Related Registry Entries
- Restore Deleted MSVCR80.dll File
- Check the Status of System Files
- Restore the System
Source:-
http://www.sorcim.com/knowledgebase/MSVCR80.dll-Missing.html -
I am on Windows XP. Updated to latest iTunes but it would not install. Tried again and the system hung. I did a restart and iTunes had completely vanished from my system. Tried to do a new install but it won't finalise. Can anyone offer any suggestions?
OK, lets do a complete overhaul to make sure it's working ok.
First to check your Windows system file for any corruption:
Go to command prompt (START/ALL PROGRAMS/ACCESSORIES right mouse click "command prompt" and choose "Run as Administrator"
type in
sfc /scannow
let Windows fix any system files that need to be repaired.
Restart the computer.
Start iTunes and see if it is ok.
If it doesn't, will have to go through the whole process of uninstalling and installing acccording to the following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
(Referenceinstructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components)
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch -
Installed latest itunes update and computer tried to burn a playlist to CD and realized computer no longer recognizes my CD/DVD drive. After doing some data mining, found out from community this is an long standing APPLE problem- which doesn't get much tech support in terms of fixes. I have an HPPavillion DV6 64 bit, Windows 7 OS . After reading an earlier complaint from 2009 in the support community, I ran diagnostics from ITunes which gave the following result. Can someone please help? (I'm not enough of a techie to know what I'm doing or how to locate /reinstall CD drivers. I am searching for driver disc but cannot locate.)
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Hewlett-Packard HP Pavilion dv6 Notebook PC
iTunes 10.6.3.25
QuickTime 7.7.2
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
VoiceOver Kit 1.4.2 (222093/222742)
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0043AC7C0368E428
Current user is not an administrator.
The current local date and time is 2012-07-24 23:43:08.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., AMD M880G with ATI Mobility Radeon HD 4250
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.3.25 (x64) is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.Doublechecking ... did you have CD/DVD drive tests checked when you ran those diagnostics? (I'm not seeing the CD/DVD test results down the bottom of the results where I'd expect to see them.)
For example, here's what I get:
Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)
Acer Aspire X3400
iTunes 10.6.3.25
QuickTime 7.7.2
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 003CAD7C0A1258F8
Current user is not an administrator.
The current local date and time is 2012-07-26 10:42:53.
iTunes is not running in safe mode.
WebKit accelerated compositing is disabled.
HDCP is supported.
Core Media is not supported. (16008)
Video Display Information
ATI Technologies Inc., AMD Radeon HD 6570
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: d6a87ba725121aa1240b1ce936c23470
iPodService 10.6.3.25 (x64) is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
E: ATAPI DVD A DH16ABSH, Rev YA12
Data or MP3 CD in drive.
Found 1 songs on CD, playing time 255:57 on CDROM media.
Track 1, start time 00:02:00
Get drive speed succeeded.
The drive CDR speeds are: 4.
The drive CDRW speeds are: 4. -
I am trying to download the latest iTunes update; keep getting error message that says "The folder path 'My Documents' contains an invalid character". This also happens when I try to uninstall iTunes. HELP!
OK, never mind! I saw another question on the right side that addressed the problem, and it worked perfectly! Went to Major Geeks' page, downloaded the Windows Installer Cleanup Utility, and was able to reinstall the updated version of iTunes! This community is super!
-
ITunes no longer shows my iPhone after I installed the latest iTunes update.
I agreed to install the latest iTunes update and went through all the steps including rebooting. My phone then asked if I trusted the computer and I clicked "trust". It asked again and I clicked "trust". iTunes never opened automatically and when I opened iTunes, I saw that my iPhone5 was not listed; therefore, I can no longer sync. Then I rebooted my (Windows 7) computer again and experienced the same problems. I moved my phone to a different USB port but experienced the same problems.
I have an AT&T Uverse email account that keeps saying I have an "incorrect user name or password."
Perhapse it's the same issue since the Uverse e-mail is through Yahoo. -
I installed the latest itunes update and now I can't play most of my songs. A box pops up that says it cannot be located and asks me if I want to locate it and when I click on Yes it gives me all my files on the computer (dropdown box) and I don't know how to find them. Some of my songs will still play.
turingtest2 wrote:
The "missing file" thing happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout, or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then say no when asked to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions. I can provide a step by step guide if you give me the two paths.
In some cases iTunes may be able to repair itself if you go through the same steps and locate the lost track. It may then offer to attempt to automatically fix other broken links. Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes.
tt2
Having the same issue.. All of playlists were deleted as well as the majority of my music can't be located. It seems the only music that can be located is the music I have purchased directly through itunes/iphone.
The location where itunes thinks my music file is:
"file://localhost/C:/Users/MY NAME/Music/iTunes/iTunes Media/"
The actual location where my music file is:
"C:/Users/MY NAME/My Music/iTunes/iTunes Music/"
This is weird because I have not moved my music and it was working fine before I upgraded to the new iTunes...
My steps:
1) update itunes to latest version
2) plug in old phone take backup in itunes
3) plug in new phone and restore from that backup
I didn't notice the issue until I looked on my phone and all of music was missing from my phone along with playlists (minus the music I purchased directly from iphone/itunes.
Then I looked in itunes in my music library and saw itunes can't locate my music files. I also tried replacing the previous itunes library file as noted in the support link above but didn't do anything..
Any help would be greatly appreciated!
Thanks, -
While attempting to install the latest iTunes update, version 10.5.3, I encountered an issue. I was forced to download this update manually which, after restarting my Windows 7, did not install properly. How do I get it to install this update?
The installer should have gone into your Apple Software Update folder:
C:\USERS\<user name>\AppData\Local\Apple\Apple Software Update
Right mouse click the msi file and select INSTALL -
How do I fix error 126 in installing the latest itunes update?
How do I fix windows error 126 in installing the latest itunes update?
http://support.apple.com/kb/TS3694#error3014
-
Just tried to download and install latest ITunes update and it would not finish update. I aborted the update and then my ITunes will not open. I keep getting and error stating that file MSVCR80.dll not found. I reinstalled my original ITune file but this did not clear this error. Any ideas.
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99732)
Maybe you are looking for
-
Error in executing pl/sql 's xml code
I have the following code for giving me clob as an output. The procedure is been created successfully without any error. Evev though when i am trying to execute it, it does not give any error, but when i am trying to print this variable it gives me f
-
I set up iCloud on my PC so i DO NOT have iTunes. How do I get the music files from my PC into my iCloud? Please help. I have a Mac at home but my OS isn't compatible with iCloud and for some reason it won't update. So any help would be appreciated,
-
Editing Nikon D300s footage in Final Cut Pro
Hello everyone, Here's my situation. I am editing D300s, 720p, 24fps video in Final Cut Pro 5.1.4. I am having dropped frames after about 10 seconds of playback. My easy setup is for HDV - 720p24. This gives me the correct aspect ratio and audio play
-
Why is my lexmark printer suddenly not printing?
This is what pops up: /Library/Printers/Lexmark/filter/CUPSDriver.app/Contents/MacOS/CUPSDriver failed Please help!
-
What's with the Keynote 6 file format?
Uploading Keynote 6 files to our box.com storage environment (or to Dropbox for that matter) fails when done through a browser. In fact all browser uploads of Keynote 6 files destroys the file and makes it into a folder. I there ANY way around this e