Latest iTunes update problems with repeated error messages every 65 seconds??
After this mornings' update of iTunes. Problems with Applemobiledeviceservices.exe. Error message every 65 seconds - software exception (oxc06d007e) occurred in the application at location 0x7c812fd3.
How do I stop this?
'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?
Similar Messages
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My latest itune update wil not run, error message An
My latest itunes update will not run, erro message reads An application has made an attempt to load the C runtime library incorectly.
Hi,
In addition to what Lewis mentioned, please also take a try with the following suggestions:
Method 1.
Change the settings to "Never check for updates (not recommended)", click OK, and then change it back to "Install updates automatically". After that, click check for updates.
Method 2.
Update Windows Defender first:
1. Make sure time is sync. 2. Update Windows defender first, then click check for updates.
Method 3. rebuild the SoftwareDistribution folder:
Goto start > type services.msc
Scroll down to find Windows Update service
make sure Windows Update service is stopped, else right click and stop it
Go to C:\Windows\SoftwareDistribution\ and delete all files in it
Come back to services.msc and start Windows Update
service
Hope this may help
Best regards
Michael Shao
TechNet Community Support -
I am trying to download the latest iTunes update; keep getting error message that says "The folder path 'My Documents' contains an invalid character". This also happens when I try to uninstall iTunes. HELP!
OK, never mind! I saw another question on the right side that addressed the problem, and it worked perfectly! Went to Major Geeks' page, downloaded the Windows Installer Cleanup Utility, and was able to reinstall the updated version of iTunes! This community is super!
-
Trouble updating to iOS 5 on my wife's iPhone 4 connected to our iM, right before download finishes downloading iTunes comes back with the error message Software corrupted during download. Please check network settings and try again later, however there was no problem updating my iPhone to iOS 5 through iTunes connceted to my dell laptop on the same wireless network. What gives?
Try disabling your firewall; both on your PC and the external Firewall/Router.
-
My iTunes won't recognize my iPod 3GS!!! HELP! I had recently updated my iTunes and now upon plugging in my iPod iTunes comes up with a error message. Leaving me unable to sync anything! HELP!
What is the exact error message you are receiving?
B-rock -
Please help
I'm trying to upgrade to the latest iTunes, but keep getting an error message C:\config.msi\7db625.rbfFor general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
Since downloading updates for itunes I get MSVCR80.dll error message every time I try to start i-tunes. can anybody help please.
Hello aristilus2,
Thank you for the details of the issue you are experiencing with iTunes. I suggest removing and reinstalling iTunes for the issue you described. The following article has steps to do this, and I recommend removing iTunes and all related componenets as outlined in the article:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Thank you for using Apple Support Communities.
Best,
Sheila M. -
My iTunes update install failed. Error message says MSVCR80.dll is missing from my comuputer. What is that and where do I get it?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
i tried to download the latest itunes update, but received an error and now can't open itunes at all. Help?
Hello bajura007,
Thank you for the details of the issue you are experiencing with installing the latest iTunes update. I recommend following the steps below:
Resolution
Follow these steps to resolve the issue:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
When you get to the step to uninstall iTunes, it is important to uninstall iTunes and the related components in the order listed in the link for that step.
You can find the full article here:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Thank you for using Apple Support Communities.
Best,
Sheila M. -
HT1222 When I try to do the iTunes update I get an error message
When I try to do the iTunes update I get an error message "iTunes" has an invalid signature. It will not be installed.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/quicktime/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
After installing latest iTunes, I began getting R6034 Runtime Error messages, found fix of removing 5 Apple programs, reboot and reinstall iTunes. Seemed to work but now getting error message that my iTunes Library (iTunes Library.itl) cannot be read because it was created with a newer version of iTunes. Need Help!!!
Try the following user tip:
Empty/corrupt iTunes library after upgrade/crash -
ITunes update 11.0.2 error message
I have iTunes 11.0.1 and want to update to 11.0.2 but keep getting error message (error is different everytime I try to update). Can I download new iTunes 11.0.2 without loosing all the music I have on 11.0.1? Will the music transfer automatically to 11.0.2?
Try downloading the iTunes installer from the iTunes tab above and see if that will work. If not, post back with as much detail about the error, including at least one of the error messages, as you can. Installing a new version of iTunes will not normally affect any of your content nor settings, though it's always wise to have a backup of your content, particular when things are already going wrong.
Regards. -
Tried to install itunes update software and now error message coming up
I tried to install the itunes update today and now its not working. error message 7 keeps coming up- I have tried to trouble shoot but still not working. uninstalled itunes and reinstalled, still not working. HELP
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
HT203128 my itunes keeps crashing with an error message.
both my windows and itunes are up-to-date. i've checked all the previously suggested methods to solve this issue (completely remove - reinstall itunes, removing QT, etc.) but none helped. any idea? Thanks.
the error message is usually something like this:
Problem Event Name:
APPCRASH
Application Name:
iTunes.exe
Application Version:
12.1.2.27
Application Timestamp:
55236b62
Fault Module Name:
KERNELBASE.dll
Fault Module Version:
6.3.9600.17415
Fault Module Timestamp:
54505737
Exception Code:
80000003
Exception Offset:
00000000000de002
OS Version:
6.3.9600.2.0.0.768.101
Locale ID:
1033Hello pkiss777,
I'm sorry to hear you are having this issue with iTunes. If you continue to have issues with iTunes crashing or hanging, you may find the troubleshooting steps outlined in the following article helpful:
Fix unexpected quits or launch issues in iTunes for Windows - Apple Support
Sincerely,
- Brenden -
whenever I go to an https site, I get this error message. My other browsers are not having the same issue. I deleted cert8.db as one site suggested. Stopped using firefox due to this issue. example: www.comcast.net, once I sign into email, I get this error message. Amazon.com - same issue. So, these are very common sites. This only started in past two weeks.
Does updating to Firefox 18 (which comes out today) help? It fixed a few issues with certificates.
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