Latest OS update 10.2.1.2102

I have updated to OS 10.2.1.2102 on my Z10 and my wife's Q10, no problems at all with the updates nor since.
Question: What is new in this latest update?
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mkatkinson wrote:
I have updated to OS 10.2.1.2102 on my Z10 and my wife's Q10, no problems at all with the updates nor since.
Question: What is new in this latest update?
This list is not an official release by Blackberry.

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Bug of speakers with latest OS update 10.2.1.2102

Hi everyone ?
I have updated my BB Z10 with the latest OS 10.2.1.2102 but since I am facing an issue with the speakers of my device.
Indeed, I cannot get any sound from my BB when I get a call, or any notifications. Same, I cannot listen to the music via the speakers.
However, everything is working well when I plug my earphones in the devices. I can hear all sounds with it. But it is not a solution. I miss many calls because of that.
Anyone is facing such issue ?
Someone could advise how to fix it, please ?
Thanks for your support.

Hi Manu
First, use BlackBerry Virtual Expert (download at BlackBerry World) to test your speaker condition. If the test result tells your speaker is fine but you still can get any sound, reboot your device with battery pull when the device is ON.
Good luck.
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Battery issue in q10 after the latest software update 10.2.1.2102

Hi after i updated the latest software the first issue i had was this error msg "www.bberror.com/bb10-0015" and obviously couldnt switch on my phone, i immediately ran to the service centre and they got it fixed...
But after a few hours my phone started behaving strange,
1> It heats up like crazy without using it at all and
2> My battery drains out within a few minutes without even using it and then again i get to see the same error message "www.bberror.com/bb10-0015"
But when i put my phone on charge after a few seconds it gets switched on, and the battery level shows 0%... Have tried charging it to full 100% and then removing it from the charger but again same result... Have to keep it connected to the charger whole time now, but still my phone gets switched off on its own again and again... Helppppppppppppp

It is possible... and the easiest way to determine if it is, is to get a new battery and find out.
if it the error continues, then we will move to the next troubleshooting step.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

TS1372 After the latest iTunes update iTunes no longer sees either of my ipods. Diagnostics says no ipod connected. However my laptop, which is running Window 8.1 does see the ipod.

After the latest iTunes update neither of my iPods are recognized by iTunes, so I am unable to sync. When I run diagnostics it says no device connected. My laptop sees my iPod so I know it is connected. I have tried all of the recommended iTunes fixes and none work. I tried deleting and reinstalling both an older version and the newest version. The older version would not reconize my music libray. Any thouhts?

I tried deleting and reinstalling both an older version and the newest version.
Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

Installed latest itunes update and computer tried to burn a playlist to CD and realized computer no longer recognizes my CD/DVD drive. This is an APPLE Itunes issue. Help!. HPPavillion DV6 64 bit, windows 7

Installed latest itunes update and computer tried to burn a playlist to CD and realized computer no longer recognizes my CD/DVD drive. After doing some data mining, found out from community this is an long standing APPLE problem- which doesn't get much tech support in terms of fixes. I have an HPPavillion DV6 64 bit, Windows 7 OS . After reading an earlier complaint from 2009 in the support community, I ran diagnostics from ITunes which gave the following result. Can someone please help? (I'm not enough of a techie to know what I'm doing or how to locate /reinstall CD drivers. I am searching for driver disc but cannot locate.)
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Hewlett-Packard HP Pavilion dv6 Notebook PC
iTunes 10.6.3.25
QuickTime 7.7.2
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
VoiceOver Kit 1.4.2 (222093/222742)
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0043AC7C0368E428
Current user is not an administrator.
The current local date and time is 2012-07-24 23:43:08.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., AMD M880G with ATI Mobility Radeon HD 4250
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.3.25 (x64) is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.

Doublechecking ... did you have CD/DVD drive tests checked when you ran those diagnostics? (I'm not seeing the CD/DVD test results down the bottom of the results where I'd expect to see them.)
For example, here's what I get:
Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)
Acer Aspire X3400
iTunes 10.6.3.25
QuickTime 7.7.2
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 003CAD7C0A1258F8
Current user is not an administrator.
The current local date and time is 2012-07-26 10:42:53.
iTunes is not running in safe mode.
WebKit accelerated compositing is disabled.
HDCP is supported.
Core Media is not supported. (16008)
Video Display Information
ATI Technologies Inc., AMD Radeon HD 6570
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: d6a87ba725121aa1240b1ce936c23470
iPodService 10.6.3.25 (x64) is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
E: ATAPI DVD A DH16ABSH, Rev YA12
Data or MP3 CD in drive.
Found 1 songs on CD, playing time 255:57 on CDROM media.
Track 1, start time 00:02:00
Get drive speed succeeded.
The drive CDR speeds are: 4.
The drive CDRW speeds are: 4.

I have been having a lot of trouble with the latest itunes update and my ipod classic 80Gb i.e. being unable to sync songs, but now i have no files at all on my ipod, it is completely blank when i view it from my computer. I need help, please, anybody.

As it says above, i have been having a lot f trouble with my ipod classic and the latest itunes update, i was unable to sync songs or anything to it and have tried every conceivable 'fix' i could find. i have run an itunes diagnostic and the results are posted below. a major problem is that when i try and view my ipod through my computer it displays nothing at all on the ipod, no files or anything, this may be the problem but i have no idea how it has happened or how i could resolve it.
This ipod holds huge sentimental value and i am loathe to buy a new one! If anybody can help it is greatly appreciated, than kyou in advanced.
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
ASUSTeK Computer Inc. K50IJ
iTunes 11.1.5.5
QuickTime not available
FairPlay 2.5.16
Apple Application Support 3.0.1
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.1.1.3
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0038B8600B98D1E0
Current user is not an administrator.
The current local date and time is 2014-03-21 16:52:39.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 2fd81a1f13cf3ff25a8b4f0e8e725116
**** Device Connectivity Tests ****
iPodService 11.1.5.5 (x64) is currently running.
iTunesHelper 11.1.5.5 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) ICH9 Family USB Universal Host Controller - 2934. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2935. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2936. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2937. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2938. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2939. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.

Here is what worked for me:
My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc.

I have downloaded the latest pages update on my iPad, but my iMac still has version 4.3 and I cannot find out how to update it only desktop. When I try to send something from my iPad pages to via email to be opened on my desktop in Pages, it won't open P

I have downloaded the latest pages update on my iPad, but my iMac still has Pages version 4.3, and I cannot find out how to update it on my desktop. When I try to send something from my iPad pages via email to be opened on my desktop in Pages, it won't open in Pages. I get a message that it can't be opened because the version is too old. I sent the document as a PDF and it worked. But I want to be able to use Pages back and forth. HOw do I update the Pages version on my desktop iMac?

The file format used by the iOS versions of the iWork apps can only be read by the new iWork apps on your Mac - i.e. Keynote 6, Pages 5 & Numbers 3. Those versions for the Mac require Mavericks, OS X 10.9. The "too old" error on a Mac comes if you are trying to open an iWork '08 or earlier file in the newest apps. If you do have the newest apps you can open the files from your iPad.
If you can't or don't want to upgrade to Mavericks & the newest iWork apps your best option would be to export/share the files from the iPad to a type an older version of iWork can read such as Word, text, Excel, etc.
Or contact AppleCare. They made this mess, let them fix it.

After updating latest security update for my OSX 10.7.5 one of my usb port is not working now.how do i know what is cause that usb port is not working after security update

one of usb port in my macbook pro havent work after i ve updated latest security update for osx 10.7.5, how do i know what is cause that usb port is good or bad

On a Mac running v10.7.2, the only way to reinstall Safari is to reinstall OS X using OS X Recovery.
Safari 5.1.1 is for Snow Leopard. It will not run on a Mac with v10.7 installed.

Since the latest IOS update, my new iPad Air is freezing and glitching badly. Typing is delayed.

Since the latest IOS update, my new iPad Air is freezing and glitching badly. Typing is delayed.

iPad running slow? How to speed up a slow iPad
http://appletoolbox.com/2012/07/ipad-running-slow-how-to-speed-up-a-slow-ipad/
If You Think iOS 7 Feels Slow Here’s How to Speed It Up
http://osxdaily.com/2013/09/23/ios-7-slow-speed-it-up/
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
 Cheers, Tom

Problems Receiving Emails and some data on WIFI since latest software update.

Problems Receiving Emails and some data on WIFI since latest software update.
My blackberry torch will not receive emails on wifi since the latest software update, I've tried numerous wifi networks and several handsets, even had them replaced and received a brand new. Still the same problem.
When turning off the wifi network on the torch, the phone will stall for 5-10min while it tries to communicate with the network (vodafone) to receive outstanding emails and data.
Can someone please inform Blackberry and get a quick fix on this

Sounds like you have Do NOt Disturb turned on.
settings - do not disturb - off

USB memory card reader not working since latest security update

Hi, I have an iApp CR-e500 multi-format memory card reader; worked great prior to the latest security update. Now every time I plug it in I get the following errors in the console:
Oct 19 03:37:00 dachshund kernel[0]: USBF: 1496.818 AppleUSBEHCI[0x1b4d800]::Found a transaction past the completion deadline on bus 91, timing out!
Oct 19 03:37:00 dachshund kernel[0]: USBF: 1496.826 AppleUSBEHCI[0x1b4d800]::DoIOTransfer - error 0xe000404f queueing request
The reader works fine on my office Windows laptop and my USB pendrive still works on my Mac, so the USB ports appear to be functional; they just don't like this thing anymore.
Was there a USB driver change? If so is there anything I can do to sort this? I suppose I could just buy a new card reader if someone can confirm one that works with the latest security update of 10.4.11, that would be great.
Alternatively if Apple could please loosen up whatever they tightened in their USB drivers that would be nice as well...

Disregard. Looks like it's the memory card I'm trying to mount; not working on the Windows machine either.
Sorry!

HT3728 Does factory reset go back to latest firmware update.

I have resently updated my airport express to latest firmware. The airport express is configured as an extension to my wifi with an Extreme as main device.
Shortly after the firmware update (1-2 days) the express stopped working and status light turned yellow.
I have since then tried to do factory reset several times without getting the device up and running again.
When doing factory reset the status light turns yellow after releasing the button and stays amber with short interval with green (1 second every minute or so)
I have not been able to discover the express from my iPad, iPone or iMac again.
Could the reaons be latest firmware update?
Any advice to get it back to normal?
Thanks,
Per

Does factory reset go back to the latest firmware update.
A Factory Default Reset will not affect the installed firmware.
Shortly after the firmware update (1-2 days) the express stopped working and status light turned yellow.
A solid amber light is unfortunately an indication that the internal power supply inside the AirPort Express is failing, or has failed.
I have since then tried to do factory reset several times without getting the device up and running again.
The AirPort Express has failed, and will need to be replaced.
When doing factory reset the status light turns yellow after releasing the button and stays amber with short interval with green (1 second every minute or so)
This is yet another confirmation that the Express has failed, and will need to be replaced.

Internet stopped working on MBA after latest firmware update. Help please!!!

Internet stopped working after installing the latest firmware update. WiFi still connects to router, our other mac desktop still connects to internet as usual (same network). I can't even re-install the MBA OS since it needs an internet connection!!!
Any ideas?

FIXED.
I swapped our wireless router for a newer one, internet seems to work fine again (we were sent a new one by our internet provider which we never set up until now).

Attempted Iphone 4 update to latest firmware update "failed"

Ive attempted to update the Iphone to the latest firmware update and it has failed 3 times, the final time it looked as though
it worked but stopped and went into new mode to go-back to Restore to old setting. Now it is locked up and asking me for the admin backup password
and everything I've tried is not working.. Not sure what to do at this point.
The laptop I'm using is a Panasonic CF29 and running Windows XP with SP3 installed.
I'm open to any ideas at this point.
Thanks Artman

Then it's pretty hopeless. Normally the error message remains displayed until you click "OK", so it's surprising that you didn't see it. You can try the shotgun approach; just try a bunch of stuff in the hopes that it will work. But first I suggest trying to update it again, and this time watch it. The following list covers the most common causes of update failures:
Open a Command window and type the command "netsh winsock reset"
Reboot your computer
Disable your antivirus and firewall
Launch iTunes
Connect the phone using a USB port directly on the computer, not a hub
When the phone is recognized in iTunes click on it, then click Restore
If the phone is NOT recognized in iTunes, disconnect it, the hold the HOME and SLEEP buttons for exactly 10 seconds until the screen goes black, then release SLEEP but continue holding HOME while you connect the cable and continue holding HOME until iTunes recognizes a phone in recovery mode
If the update completes you are in business
You mentioned being prompted for a backup password. If your backup is encrypted you will need to know the password to complete the restore; if you don't know it you will have to restore as New and manually add your content back. If it is encrypted you really did enter a password for it once, whether you remember doing so or not.

Zen Touch latest Firmware Update...player not connec

I tried installing the latest Firmware update for my Zen Touch (released 2-09).
The player is connected and recognized by Windows and the Media Explorer. However, when I try to install the new Firmware it keeps saying "player not connected".
I tried d/l two different language packages cause I wasn't sure what counted - player language or operating system langauge. Anyway, that didn't make a difference.
So what do I do? I have no idea where to start. It's firmware for the correct device connected through Windows XP.
I have made a firmware update before, which worked fine. After that I updated the media explorer software.
Help is very much appreciated! Thank you in advance.
-tina-Message Edited by tinas on 2-0-2005 08:56 PMMessage Edited by tinas on 2-0-2005 09:00 PM

Perhaps it's worth making sure no software is using the player, so reboot the PC, and turn off the Creative Detector. Then try again.
Are you trying to upgrade to the .0.03 version?

Latest OS update 10.2.1.2102

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