Latest OS update10.2.1.3062
I have updated to the latest OS on my Q10 and now my notifications aren't working right. I have it on vibrate only and now it won't vibrate when I get an email. I haven't adjust or changed anything. I'm also getting email notifications for emails when I'm in an app for the same email over and over again. It won't stop until I go into my email and open it.
You could try disabling all notifications, restart the phone then enable them again.
Similar Messages
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Why can't I install itunes latest software update
Trying to download latest Itunes update10.6.1 I get a message The feature I am trying to install is on a network resource that is unaviable. what do I do?
The feature I am trying to install is on a network resource that is unaviable.
Which particular .msi file does the message go on to say cannot be found? (Several different .msi files can be mentioned in this context: itunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.) -
Hello,
I am new to Blackberry and have just started using Q5 (it is brand new), I have had it for a week and unfortunately it switches off every 10-12 hours. I am not using the phone at all so it is mainly on standby, I do not understand what is draining the battery.
I have not downloaded any new apps and have even switched off the wireless in case that is impacting the battery life with no success.
I have upgraded the ios to the latest version (10.2.1.3062) yesterday and it is still having the same issue.
Any idea what I need to do with this phone, I am sure something is not right here as my partner has a z10 and is constantly using it but he doesn't need to charge his phone as frequently as I do.
Your help is much appreciated.Hello,
I am new to Blackberry and have just started using Q5 (it is brand new), I have had it for a week and unfortunately it switches off every 10-12 hours. I am not using the phone at all so it is mainly on standby, I do not understand what is draining the battery.
I have not downloaded any new apps and have even switched off the wireless in case that is impacting the battery life with no success.
I have upgraded the ios to the latest version (10.2.1.3062) yesterday and it is still having the same issue.
Any idea what I need to do with this phone, I am sure something is not right here as my partner has a z10 and is constantly using it but he doesn't need to charge his phone as frequently as I do.
Your help is much appreciated. -
Premiere Elements 11 - preview screen white
Hi, I recently downloaded the new PRE 11 but each time I've added a file to the timeline and tried to watch it through the preview screen I get the audio fine but the preview screen itself is white. If I click on the preview screen I can see the video but the video stops immediately.
I've had a search of the web and of this forum for similar issues and tried:
- updating my graphics drivers
- updating PRE 11
- deleting Baddrivers file
- I have the current versions of Windows Media Player & Quicktime
But had no success so far. I haven't tried hooking my camera up and adding the files direct from the camera yet but have tried adding other files already on my hard drive that are from the same camera along with various different file types also from my hard drive. My incredibly limited knowledge on these things would lead me to think its some kind of display/graphics problem but not at all sure.
If anyone has any suggestions or can help in any way I'd be very appreciative!
Not sure what kind of details you incredibly clever people need but heres some basics:
Lenovo
Windows 7 Home Premium 64 bit
Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz 3.00GHz
4gb RAM
Intel(R) HD Graphics 2000 (with latest driver 9.17.10.3062)
440Gb Hard drive with 202Gb freeHeadingley1895
With regard to your video card driver...please confirm that you have been to the Intel web site and found the latest driver
For: Intel HD Graphics 2000, Windows 7 Home Premium 64 bit
Is dated 3/21/2013 with the version given as 15.28.15.64.3062.
https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Graphics&Product Line=Laptop+graphics+drivers&ProductProduct=2nd+Generation+Intel%C2%AE+Core%E2%84%A2+Proce ssors+with+Intel%C2%AE+HD+Graphics+3000%2f2000
and that you have deleted the BadDrivers.txt file found in the computer path
Local Disk C
Program Data
Adobe
Premiere Elements
11.0
and in the 11.0 Folder is the BadDrivers.txt file that you delete.
I believed that you have said that in prior thread, but I am just double checking.
In a prior thread, I asked if you were having this problem in the Edit Mode Monitor as well as in the Preview Window with has Set In and Set Out points. What was your answer to that question?
You say that your file is AVCHD with a .m2ts file extension. What happens if you rename just the file extension of that file and then import that into Premiere Elements 11 new project?
Examples
.m2ts to .m2t
.m2ts to .avi
.m2ts to .mov
.m2ts to .mpg
you say that your AVCHD.m2ts file is 1920 x 1080 16:9. Is this interlaced or progressive video? What is the frame rate? And, what are you or the program setting as the project preset? (Please refer to Edit Menu/Project Settings and the readings for Editing Mode, Timebase, and Frame Size.)
Thanks.
ATR
Add On...I did not see your latest post until after I had submitted this one. So, please disregard any questions in this post that you have already answered in your latest post. Thanks. -
New software version installed in Z10
After having installed the latest version 10.2.1.3062, in my Z10, I have experienced several unprovoced shut downs. Have anyone else had this experience.
Solved!
Go to Solution.I have that version and issue free, however I did get a corrupt update last year and did a security wipe which fixed my problem.
You may want to consider doing a CLEAN RELOAD or a SECURITY WIPE (RESET TO FACTORY) -
Hello- I have seen many posts for this problem. Thecall volume (UP) does not work on my Q5. Stuck with low volume and managing somehow by switching on the speaker. I see not resolution being posted for this issue. I have updated the software to latest version 10.2.1.3062. The problem still persists. Help needed. Thanks
Hello, The most common thing to do after an update that results in issues is to perform an OS reload. Sometimes, the update processes have errors and such...with a reload often curing the issues. The official methods, which will be controlled as to what exact OS versions you are offered:http://supportforums.blackberry.com/t5/BlackBerry-10-Functions-and/How-to-Reload-your-Blackberry10-O...The unofficial methods, which are cleaner, and allow you to choose an OS version that perhaps your carrier (or whoever it is controlling your offers) has been slow to approve:http://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Upgrading-OS10-devices-using...http://forums.crackberry.com/bb10-leaked-beta-os-f395/bb10-os-archive-943672/Of course, before you start any of this you will want a good backup via LINK, a manual copy of your Device Memory to your PC, and full documentation of your configuration (account credentials, added apps, configurations, etc.). Sometimes, restoring from a backup returns to the device the very corruption one needs to eliminate, and reconfiguring from scratch can resolve that. Good luck and let us know!
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My setup said that my Q10 OS is the latest version, but actually is not
when I check the new update on my Q10, the system said that I have the latest available device software (10.2.1.3062).
so I can't update to ver 10.3.
why is that ?antodharsono wrote:
when I check the new update on my Q10, the system said that I have the latest available device software (10.2.1.3062).
so I can't update to ver 10.3.
why is that ?
Your carrier controls when you will receive the update, if ever. Only for those devices purchased directly via ShopBB does BB control the release.
You can move beyond it if you choose. But there are many problems via some of the methods. Therefore, I am down to just one recommended method to install this OS version.
I suggest you try the very clean and very forceful AutoLoader method:
http://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Upgrading-OS10-devices-using...
Beware that it is completely destructive...the device will be "like new"...no data, no apps, no accounts, etc. Be sure you take a full backup first, as well as make full manual documentation of all apps, accounts, configurations, etc. Sometimes a restore reintroduces the very corruption one is trying to eliminate, and manual reconfiguration is necessary.
You can also use this to fall back to a prior OS if you desire...you can install any OS level for which you can find an AutoLoader. (Hint...search over on the CB site!)
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
Cant get OS10.3.x because latest software already installed??!!!
I had installed OS 10.3 on my BB10 before loosing all my data and having to restore to the previous 10.2.1.3062 version.
Since, I keep getting the same message when trying to update to the 10.3 version: my phone already has the latest software...
I tried trhrough BBLink with the same result.
I think BB uses the serial number in order to determine if you already got the latest version or not, which is really stupid, I dont see any other reason...
Is it a known issue? Can you help out please?Hello,
Actually, it may be something completely different. LINK simply checks your device's installed OS version against what your carrier currently sanctions...if what you have is older than what is current, then it offers the upgrade. It does not store any history of upgrade, and later forbid it if you attempt again.
What I rather think has happened is that your carrier has pulled the OS from their sanctioned list...we are seeing reports of some carriers doing so while all of the issues with it get sorted. If your carrier indeed did pull it, then what LINK or the on-device OTA method is telling you is completely accurate -- from your carrier, you are running their currently sanctioned version (or better).
Of course, only your carrier can answer if indeed they have pulled that OS from their list of sanctioned versions.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
After receiving an error when I try to install the latest update of OS-X, I took my laptop to oour schools IT dept. They tried to run the update in safe mode and then they got an error saying the system could not find the hard drive. Now they want to run a clean install which loses 1000's of docs and pictures. I have Block I exams in med school next Monday and all of my notes and slides are on that hard drive.
The IT dept took the hard drive out and tried to back it up and they said they other computer could not connect or find my hard drive.
Major panic....
I have Norton antivirus and have never found any viruses on the system. I also have a program called ExamSoft which some other students here have noted they had similar crashes. Not sure if that is the issue...Several take home messages here:
always back up before you update.
always back up anything you don't want to lose. Kind of like flossing. Only floss the teeth you don't want to lose.
Norton is very, very bad software, and you should get rid of it.
You don't need antivirus software on your mac. Antivirus software on macs causes more trouble than it is worth.
Your hard drive may be failing and thus may not be salvageable.
You could try booting into the recovery partition and seeing if you can repair your hard drive.
If that doesn't work, then there is a small chance that a third party utility (like Disk Warrior or TechTool) might be able to fix your drive (if it is not failing).
If that doesn't work, you may be able to send your drive and a lot of cash to a drive recovery service and see if they can get your files off it.
In the mean time, get notes and slides from a (smart) friend. -
I have a problem with wifi in my iphone 4s, i already try everything and download latest version 7.1(11D167) but wifi switch is not working, its my humble request to Apple support team that pls resolve this problem as soon as possible because its a prestiage of Apple Company.
Pls inform me how can i resolve the problem of wifi.You have to go to autherized iPhone agent.
-
When I try to open some of my documents, the message "you need a newer version of Pages" appears; yet, I have installed the latest/newest version. How do I clear this up? Thanks.
You have 2 versions of Pages on your Mac.
Pages 5.2 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.01 can not open Pages 5.2 files and you will get the warning that you need a newer version.
Pages 5.2 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Once opened and saved in Pages 5.2 files can not be opened in Pages 5.
Anything that is saved to iCloud is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed over 95 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
Peter -
iPod 4,1 will not update to iOS 7. I updated my iMac to 10.9.1 (maverick). Latest Numbers version on iMac is not compatible with Numbers on iPod. Ideas? Can I go back a version with Numbers? I downloaded old version of Numbers 2.0.1 from DVD but with both versions the 2.0.1 will not open. So both versions are present but only the new version functions. I tried to drag the new version to the trash but the old version still runs error message and will not open. I did not try to restart with the new version in the trash.
Maybe. See:
Reverting to previous version of Numbers -
I am on windows 7 and I upgraded to the newest verison of firefox and now it will not open. I have removed firefox completely and uploaded it again and that did not work. I then made sure it could get through my firewall and that did not work. So my latest attempt I removed firefox 10 again and uploaded the beta version hoping that would do it and once again nothing. It will not open at all. Please help - is there a live chat or a number to talk to someone at Firefox?
I think when uninstalling you may also have to choose (tick) to delete the preferences and other personal data like the bookmarks, stored passwords etc. to erase completely. If you are installing afresh, please try right-clicking on the file and '''Run as administrator''' to install. And when uninstalling, please also make sure choose to delete all data and also manually delete any '''Mozilla''', '''Mozilla Firefox''' or '''Firefox''' from %appdata%, %localappdata% and %programfiles%. You can open a location by typing for eg. %appdata% in the '''Run''' box (Windows key + R). You may also have to check the '''VirtualStore''' folder in %localappdata%. Files in the VirtualStore can be problematic. I think a clean installation may help.
[https://www.mozilla.org/en-US/firefox/new/ Firefox]
[http://kb.mozillazine.org/Installation_directory Installation Folder]
[http://kb.mozillazine.org/Profile_folder Profile Folder]
Please note that using system restore would usually damage the Firefox installation. -
I have a brand new HP dv8t laptop that is straight from the manufacturer 2 days ago.
Last night, I attempted to download and installed the latest version of Firefox. After installing, it worked great for an hour or so (3.4 different sessions).
Then, this morning when I came back to the computer, Firefox crashes at startup and gives me the option of finding a solution online or quitting the program.
How aggravating!
I have installed this same version on 2 other computers that I own, without any issue.
I have attempted to uninstall Firefox from the dv8 and reinstalling, to no avail.
I cannot find the crash report, but I do this see this message once the app crashes:
Problem signature:
Problem Event Name: APPCRASH
Application Name: firefox.exe
Application Version: 1.9.0.3399
Application Timestamp: 49f1091d
Fault Module Name: StackHash_5701
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: 4000001f
Exception Offset: 046b75ba
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 5701
Additional Information 2: 5701071bdc29491833a7ab96965d1870
Additional Information 3: c8d0
Additional Information 4: c8d0e80632ad4cc967a76f7e9c35ca44
Please help! I cant stand iE anymore and I'm so lost without Firefox!You might try using the add-on 'NoSquint' which allows numerous zoom options specific to each page you visit & keeps your settings - https://addons.mozilla.org/en-US/firefox/addon/nosquint/
If you want to go back to 3.6x, you will find it here:
http://www.mozilla.com/en-US/firefox/all-older.html
In most cases you can simply "upgrade" (meaning downgrade) directly from the installation. It would be a good idea to save your passwords & bookmarks just to be on the safe side. -
Office 2013 latest update broke new profile creation on all network computers
Hi,
Reporting a bug here!
Setup details:
We're using samba 3 as our backend and all workstation are Windows 7 Pro x64.
Office 2013 Home and Business Retail (en-us) Click 2 Run version
Context:
Deployed to the whole network of one of our client using the Office Deployement Tool.
We update their base update (no updates) to the latest update 15.0.4569.1508
Everything was working alright after initial Office 2013 installation with no updates. After updating the all the PCs to the latest version as of 31/03/2014, the user profile creation broke for newly created user.
Symptoms and causes:
Trying to log on as a new user on the machine would give the following error on Logon before automatically loging off because it cannot copy the following file to the new user profile:
D:\Users\Default\AppData\Local\Microsoft\Windows Live\Bici\_00.sqm
D:\Users\Default\AppData\Local\Microsoft\Windows Live\Bici\_01.sqm
D:\Users\Default\AppData\Local\Microsoft\Windows Live\Bici\_02.sqm
The Bici folder has Read and Execute permissions for everyone but the _XX.sqm files inside only have permissions (Full Control) for SYSTEM and Administrators and LOCAL SERVICE with the all permissions EXCEPT:
- FULL CONTROL
- TRAVERSE FOLDERS/EXECUTE FILES
- CHANGE PERMISSIONS
- TAKE OWNERSHIP
Solution:
I gave "everyone" Read and Execute permission on those files and the new user could log in and his profile got created alright.
The files with broken permissions time stamp shows they've been modified during the Office 2013 update and Bici seems to be a OneDrive related service. This bug should get fixed ASAP.
Event log error:
Windows cannot copy file \\?\D:\Users\Default\AppData\Local\Microsoft\Windows Live\Bici\_01.sqm to location \\?\D:\Users\TEMP\AppData\Local\Microsoft\Windows Live\Bici\_01.sqm. This error may be caused by network problems or insufficient security rights.
DETAIL - Access is denied.
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-User Profiles General" Guid="{DB00DFB6-29F9-4A9C-9B3B-1F4F9E7D9770}" />
<EventID>1509</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2014-04-04T07:15:51.922563800Z" />
<EventRecordID>9615</EventRecordID>
<Correlation />
<Execution ProcessID="940" ThreadID="1764" />
<Channel>Application</Channel>
<Computer>F00241D1DAAAD</Computer>
<Security UserID="S-1-5-21-1582357797-4105456612-768596941-1206" />
</System>
- <EventData Name="EVENT_COPYERROR">
<Data Name="Source">\\?\D:\Users\Default\AppData\Local\Microsoft\Windows Live\Bici\_01.sqm</Data>
<Data Name="Target">\\?\D:\Users\TEMP\AppData\Local\Microsoft\Windows Live\Bici\_01.sqm</Data>
<Data Name="Error">Access is denied.</Data>
</EventData>
</Event>Hi dude,
I appreciate that your sharing your experience and solution here. And, I would report it through our internal channel. Thanks again.
Tony Chen
TechNet Community Support
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