Latest Premiere Pro CC update (7.1.0) may be the buggiest yet?
I have been using Premiere for thirteen years and the latest update 7.1.0 (141) is perhaps the buggiest most frustrating yet. The list off annoying issues is long. Today I will start writing them down so I can be more spicific in my next post. I just wanted to see if anyone else has notice numerous issues with this update. Expample would be:
-Assets disapearing from the timeline.
-Assets on the timeline not previewing in the program monitor.
-A verticle black bar or void on the right at the end of any clip on a timeline.
-Media encoder takes a very long time to start up with queing from PP.
No crashes, just lots and lots of bugs.
I'm running Mountain Lion on a 2009 Mac Pro w/48gb RAM, Dual 2.66 Quads, 4 internal 10,000rpm drives, and Nvidia Quadra 4000 Mac card.
-A verticle black bar or void on the right at the end of any clip on a timeline.
This is not a bug, it is a new feature. It is called the "End Of Media Indicator". It is described here. https://helpx.adobe.com/premiere-pro/using/whats-new-7-1.html#Other%20enhancements
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Latest Premiere Pro CC update 7.2.2 Update Failed on New Mac Pro.
I can't get the latest 7.2.2 Premiere Pro CC to update on the new Mac Pro computer. Is it not compatible?
"Update Failed. Update could not be applied."
CC Manager says I am currently updated to the latest version. When I check my Premiere CC Version I am only on 7.0. I tried manually downloading 7.2.2 .dmg file and it fails.Same problem here on a previous-gen MacPro tower running 10.7.
PPro CC won't update
Have yet to find a useful suggestion. -
I own an iMac 2011. I am unable to reinstall and launch premiere pro cc. We I attempt to run the program I get a error message saying that the adobe application manager is missing or need to be updated. I reinstalled the manager but I am still unable to launch any of my programs from adobe. I tried to do a trail with a program and I am still getting the same message.
Davinci thank you for the update.
Please utilize any available uninstallers that are located in the Applications/Utilities/Adobe Installers folder. Once all of the available uninstallers have been run you will then want to rerun the CC Cleaner Tool. You can find directions on the use of the CC Cleaner Tool and a download link at Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html. After the CC Cleaner Tool is run then please reinstall the Creative Cloud Desktop application from Creative Cloud Help | Creative Cloud for desktop.
The CC Cleaner Tool is designed to be used after running the uninstallers. Without running the uninstallers first then a complete removal may not be possible. -
Premiere Pro CC Update has Apple Magic Mouse Timeline Scrolling Backwards
I've used the Apple Magic Mouse and for thousands of hours on Premiere Pro versions CS5 and CS6 and I just updated to CC. On the Magic Mouse, I used to press Option and then swipe right on the mouse to zoom in on the timeline and Option + swipe left to zoom out. Now Option + swipe left zooms in and Option + swipe right zooms out. It's backwards and it's so annoying. I've tried searching for a setting to reverse this but no luck. Anyone else having this issue or found a fix to get the Magic Mouse working the same was as in previous Premiere Pro versions?
I also use Logic for my music/audio production. In Logic, if you press Option and swipe right it zooms in, and Option + swipe left to zoom out. Basically the Premiere Pro CC update got this backwards.
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Premiere Pro CC updated - crashes almost immediately on my mac OS X Yosemite 10.10.3. Crashes at startup, crashes with media import, crashes when creating a sequence. NEED HELP FAST> I have tried many troubleshooting solutions I found online nothing has worked.
Hi,
Sorry to hear about the experience. Please provide your computer configuration details.
Memory, Processor, Graphics card, Exact version of Premiere Pro, Error message that you are get. If you can post screenshots of the error report that would be helpful.
Thanks,
Rameez -
Premiere Pro CS 6.exe stays active after closing the program
I am experiencing a problem with Premiere Pro CS 6.03. When I close the program, the second monitor would not return to desktop (it stays a black screen). The premiere pro cs.exe is active in taskmanager. Only after I end the exe process would the second monitor return to desktop. I am not using any third party hardware, only Adobe player for second monitor out. This problem occurs often, but not every time I use Premiere. I have never experienced this problem in Premiere Pro CS 5.03, which is still installed on the same PC. The technical Spec is: Intel 3930K, 32 GB RAM, GTX 560, Windows 7 Professional 64 bit. I have tried to toggle between different NVidia drivers, but with no effect.
Any help would be appreciated!I've had the process stay open after closing the program as well, but only on one of my two machines. For me, the 6.0.3 update seemed to correct the issue. Not sure why it's still happening in your case.
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I can edit on Premiere Pro 6 files, but after a dozen keystrokes, the space bar and cursor keys stop working while the save function, render workspace function, export file are still operational. How can I fix it so I may complete my assignment?
Besides DaVinci Resolve, Adobe Creative Suite 6 is the only software on the machine. I am using Windows 7 Professional 64-bit Operating System on AMD FX 6100 six-Core Processor at 3.31gHz and 32 GB RAM memory. There are two SLI-bridged GTX680 NVidia cards.
The software was very stable for the last six months, working with 720P proxy files from 2.5K masters (Blackmagic Design Camera). I am working on a feature-length project that exceeds 1000 edits. I have broken the file into 2 one hour segments.
I have deactivated the software before reinstalling the entire OS from scratch. PP6 was very stable for 48 hours. Then the freezing space bar returns. After a dozen strokes into the project, same problem. I have made cache files store next to originals, I have deleted preview files if they were corrupted and causing instability. Am I missing something?
I have Microsoft Security Essentials for virus protection. I double checked the memory for damage/defect. Nothing says that the motherboard or other components are damaged.
I am in film competition overseas and need to have deliverables in less than a month's time. I lost the last two weeks troubleshooting and this crisis came at an inopportune moment of the project.
Any assistance would be greatly appreciated.Still getting software freezes but found a way to mitigate for the mean time.
Upon launching Adobe Premiere Pro, hit CTRL-ALT-DEL to launch TaskManager as well.
You will want to highlight Adobe QT32 Server.exe
Right click and select "End Process Tree"
You will get considerable stability in the program, long enough to get timing of cuts done. Be sure to save often.
If the program freezes, do not hit Save. You definitely want to avoid saving the corruption into your TimeLine
CTRL-ALT-DEL to relaunch the TaskManager and highlight Adobe Premiere Pro.exe
Right-click to "End Process"
No need to reboot the whole system; just launch Premiere Pro again and continue with the session. Note that your work reverted to Last Save.
Hope this helps until the bug is fixed. -
Hi i am currently editing clips in premiere pro cc but everytime i go to change the speed not the duration of a clip it will not let me select it - also when i go to effect controls it will not let me select time mapping? please help
savannahp
What version of Premiere Elements and on what computer operating system?
Please review the following that I excerpted from an older post here regarding Adobe's PRE_help comments about Hollywood Effect and mention of
Red Noir. Does any of the following apply to any of what is happening to you.
- Whenever I try to add an effect from the Hollywood Looks menu, it brings up a warning that all my previous effects on that clip will be deleted. However it will let me add those same effects *after* applying Hollywood Looks.
This is because of how the Hollywood Looks are designed to be used. Since these are effect presets (multiple effects in combination) that result in a specific "look"; they are best applied in isolation. If any previous effect is applied and we still allow a Hollywood effect to be applied, we will not be able to see what the effect does clearly. For e.g. if you already have a Gaussian Blur effect applied to your clip, and then we allow you to apply the "Red Noir" Hollywood effect, the fact that the "Reds" in the scenes will be highlighted and the others converted to B/W will not be clearly seen since the content is already blurred out. So any previously applied effects was designed to be removed. This holds good even if you apply a Hollywood look "on top of" another one. The previous one will be replaced. Having said that, you can customize the look further by either tweaking an already applied filter or by adding a newer effect on top. That is the reason you can apply an effect on top of the Hollywood Effects and not vice versa.
Please review and consider and then we can proceed from there if necessary.
ATR -
I want to download the program test premiere pro cc but do not let me in the crative cloud
If it doesn't show up, then your system doesn't meet the requirements. It's as simple as that. Check the Tech Specs on the product page.
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Premiere Pro CC crashes because of volume keyframes in the nested sequence
Hello. Looks like there is a bug in the Adobe Premiere Pro CC 8.2.0(65) Build.
The problem is that Premiere crashes each time I have volume keyframes on the clips inside a nested sequence.
So I have one Master sequence and I put a Nested sequence in it. In the Nested sequence I have few subclips with volume keyframes on them. Premiere crashes each time as I roll the playback head over the Master's timeline with the Nested sequence in it. Everything works fine if i delete all volume keyframes on the subclips inside the Nested sequence.
I also noticed that there is no issues when I roll the playback head over these subclips(with or without keyframes) while I am in the Nested sequece. It only occurs on the Master's timeline and in any place.
Master Sequence is 1280x720. The Nested is 4k. Subclips mediainfo:
Format : XAVC
Codec ID : XAVC
File size : 1.94 GiB
Duration : 5mn 35s
Overall bit rate mode : Variable
Overall bit rate : 49.7 Mbps
Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : [email protected]
Format settings, CABAC : Yes
Format settings, ReFrames : 2 frames
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 5mn 35s
Bit rate mode : Variable
Bit rate : 48.0 Mbps
Maximum bit rate : 60.0 Mbps
Width : 3 840 pixels
Height : 2 160 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 25.000 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.231
Stream size : 1.88 GiB (96%)
Color primaries : BT.709
Transfer characteristics : IEC 61966-2-4
Matrix coefficients : BT.709
Audio
ID : 2
Format : PCM
Format settings, Endianness : Big
Format settings, Sign : Signed
Codec ID : twos
Duration : 5mn 35s
Bit rate mode : Constant
Bit rate : 1 536 Kbps
Channel(s) : 2 channels
Sampling rate : 48.0 KHz
Bit depth : 16 bits
Delay relative to video : 40ms
Stream size : 61.4 MiB (3%)Hello. Looks like there is a bug in the Adobe Premiere Pro CC 8.2.0(65) Build.
The problem is that Premiere crashes each time I have volume keyframes on the clips inside a nested sequence.
So I have one Master sequence and I put a Nested sequence in it. In the Nested sequence I have few subclips with volume keyframes on them. Premiere crashes each time as I roll the playback head over the Master's timeline with the Nested sequence in it. Everything works fine if i delete all volume keyframes on the subclips inside the Nested sequence.
I also noticed that there is no issues when I roll the playback head over these subclips(with or without keyframes) while I am in the Nested sequece. It only occurs on the Master's timeline and in any place.
Master Sequence is 1280x720. The Nested is 4k. Subclips mediainfo:
Format : XAVC
Codec ID : XAVC
File size : 1.94 GiB
Duration : 5mn 35s
Overall bit rate mode : Variable
Overall bit rate : 49.7 Mbps
Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : [email protected]
Format settings, CABAC : Yes
Format settings, ReFrames : 2 frames
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 5mn 35s
Bit rate mode : Variable
Bit rate : 48.0 Mbps
Maximum bit rate : 60.0 Mbps
Width : 3 840 pixels
Height : 2 160 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 25.000 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.231
Stream size : 1.88 GiB (96%)
Color primaries : BT.709
Transfer characteristics : IEC 61966-2-4
Matrix coefficients : BT.709
Audio
ID : 2
Format : PCM
Format settings, Endianness : Big
Format settings, Sign : Signed
Codec ID : twos
Duration : 5mn 35s
Bit rate mode : Constant
Bit rate : 1 536 Kbps
Channel(s) : 2 channels
Sampling rate : 48.0 KHz
Bit depth : 16 bits
Delay relative to video : 40ms
Stream size : 61.4 MiB (3%) -
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Can Premiere Pro CS 5.5 Export an XML to the new final Cut Pro X?
No, it won't. Premiere Pro can only export an XML for FCP7 or earlier. Make a feature request if you like: http://www.adobe.com/go/wish
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Using latest Premiere Pro, opened older version, now all projects have older interface
I have been using the latest version of Premiere. I recently opened a project that was using an older version of Premiere (CS5 perhaps). Now when I open any new projects using that latest version of Premiere, it shows in the older version interface. Does this now mean I have the older version of Premiere Pro or is it showings the interface, yet I still have the latest version? I did not do any thing overt by updating or re-installing, just opening an older version of a project.
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Top 15 Issues/Fixes Needed in the next Premiere Pro release/update (CS6.5 or CS7)
I’m excited for what’s coming next in Premiere Pro CS6.5 or CS7 (whichever update is next). As a former FCP7 user myself, Premiere CS6 was a quick and necessary switch (especially after changing the main keyboard shortcuts back to what I was used to). I’ve since gone back to FCP7 on occasion for certain things and I can tell you that I’m so glad I’ve switched. For all the headaches and serious errors that I still get daily/weekly with Premiere Pro CS6, it’s still definitely a big step up. I'm encouraged by staff members like Mitch W. that have expressed confidence that many of these issues will be resolved in the next release. Here is my personal list of “Top 15 issues/fixes” needed in the current Premiere Pro CS6…
(Adobe STAFF...feel free to print this out and hand it to the engineers responsible for making changes )
1) The infamous multicam FLAW. Needing no introduction…when you are editing your video in the multicam window and you hit pause or stop Premiere has decided that’s a great time to make a cut on your timeline and also switch angles back to the original angle whether you like it or not. You cannot stop ever while editing multicam without Premiere making these unwanted cuts and angle changes. Awful. Multicam in PPro is otherwise pretty nice, but this issue is terribly counter-productive especially when you are editing longer complex multicam sequences. Imagine if every time you hit pause or stop in the regular timeline it made a cut there and switched clips. Ugh. You get my point.
2) The audio meters/levels do not work while in the multicam window. A staff member in the forums (I think it was you) said this was a bug. Hope it will get fixed. The audio levels work in every other window and its essential to be able to keep an eye on the levels while editing multicam.
3) Ticktime.cpp-207 error. Ugh. What a nightmare. I have confidence that it will be fixed soon. Mitch W. from the forums is my new hero for taking on this error. How to replicate it?…simply have 6 (or 7) or more clips with the warp stabilizer effect added on the same timeline as a nested multicam clip and you get this error upon reopening your project. The more warp stabilizers you use, the more times you’ll have to hit “continue” to get through the error before you can open your project or export it to AME. I deal with this every single day because all my projects use these two elements. Most of my projects I have to hit “continue” on the error message upwards of 350-450 times to open my projects. Gets old fast.
4) Icon View order control. When you display all your clips in icon view instead of a list view (In the project window), there is no metadata to allow you to put the clips in order somehow (or at least maintain the order that you have in the list). There are roundabout workarounds, but c’mon.
5) Warp Stabilizer fixes…it is an AMAZING tool (far, far, far better than smoothcam in FCP7) BUT…it has it’s issues. Since I use hundreds of times/week (no exaggeration) I know it’s functions/flaws really well. The issues with Warp Stabilizer:
a) #3 above
b) Toggle OFF the effect after it’s applied and then hit Analyze again and PPro crashes. (easy to avoid but annoying bug)
c) If a clip is in the middle of stabilizing (not just analyzing…but the final step labeled “analyzing”) when Auto-save comes up…most of the time PPro freezes and crashes.
d) The DEFAULT “method” (in the settings for Warp Stabilizer) should NOT be “Subspace Warp”…it should be “Position, Scale, Rotation”. Why? It’s FAAAAARRRR better and more efficient. 95 out of 100 times it causes MUCH less “wobble” in the final stabilized clips AND most importantly 95 out of 100 times it scales the video less. Way better method.
6) The ability to open multiple projects simultaneously. As simple as FCP7 had it…or even better…as cool and efficient as FCPX does it would be nice.
7) The ability to mark a clip and not just a point on a timeline (because if you move the clip, the marker doesn’t go with it). I know you can use “Clip Marker” but it's very limiting, can't be moved, can't add notes, can't advance to the next marker (as far as I know). Also a marker list like FCPX has would be nice so you can see your markers all in a list at a glance and adjust them as needed.
8) Ability to select a clip in the Project window and find out where it’s used in the timeline. I LOVE how you can do the reverse and take a clip in the timeline and “Reveal in Project Window” but it would really help to go the other way around. Dealing with several hundred clips for every project I’ve missed this feature from time to time (FCPX handles this really well).
9) Add a through-edit indicator in timeline and “re-join clips” option. If you cut a clip but keep both clips together it’s just one continuous clip. But I really hope Premiere adds the not only an indicator of some sort (like FCP7′s way of having two small red triangles facing each other on that cut) so you know it’s one continuous clip BUT ALSO the ability to right-click and “re-join” the two clips into one.
10) When clip is double-clicked in timeline, CTI position in source viewer should match location in timeline. This one is pretty annoying and a fix would be incredibly helpful. The way it is now is very counter-productive. Definitely hope this gets fixed ASAP.
11) Better border controls for images/videos. Can’t do much with images right now in PPro. At least allow to customize the color and size/strength of it’s borders and shadows.
12) Better support for Mac/Apple's top end computers/GPU's. I'm still surprised that 2011 top of the line iMac cards (AMD 6970M) that have 2gb of ram are not supported. I’m sure/I hope 2012 iMac’s will be supported with their new Nvidia GPU’s…but I’ll hold out hope that the top iMac (up until 3 months ago) is supported at least at it’s full power. All around better Mac support would be great considering the wave of new users coming over from FCP.
13) Opacity/Transparency issues with EXPORTED videos with Cross Dissolves, etc. For some odd reason videos exported from Premiere CS6 have issues with cross dissolves or minor transparency. I’ll try to explain…in the program window of PPro CS6 cross dissolves look fine. Also, if you take a clip and stack it on top of another clip and put the top clip at say 99% opacity instead of 100 it looks like it should in PPro. But, if you export the clips you’ll quickly see that there are issues. It’s almost like the exported videos dissolve from 5 to 95. They skip the subtle beginning (0-5%) and subtle end (95-100%) of any fade. A clip in PPro as described above that is on top of another but set at 99% will look more like 90-95% in the exported file ESPECIALLY if the two clips are contrasting (eg. top layer dark, bottom layer with bright elements). It’s like the opposit of ease-in/ease-out. I have to ease-in/ease-out of every dissolve to avoid this issue…and even then, it’s not THAT much of an “ease” as one would hope. Another user in a forum once posted a video that shows how abruptly exported videos end their transparency changes…see: THIS SAMPLE VIDEO Perhaps this is a GPU/processing issue with AME vs. Premiere Pro but whatever it is, it should be fixed so videos you export look like the videos you edited!
14) Better control in Creative Cloud over which devices are “activated/deactivated” We have 3 computers and it would be nice if one could log in to their Creative Cloud account and see a list of which devices they have and just toggle on/off which one’s are activated/deactivated. This is especially helpful when you are mobile and forget to deactivate one of your two home/office devices so you’re stuck now until you get back to the home/office to deactivate it. This is not a Premiere thing, but just a general wish.
15) Ability to sync multicam clips automatically using the audio. Plural eyes apparently does this well. Would be nice to have it built into Premiere like FCPX does. Select all the shots you want to sync, One button click, wait a few seconds, done.
That’s my top 15. Everything else is awesome in my opinion for what I do 10 hours a day 6-7 days a week. I’ve included bug reports/feature requests for all of these at one point but if you are someone else reading this go to the following link and ask for these issues to be fixed: FEATURE REQUEST/BUG REPORT
I wish Adobe did smaller updates more often. Because even if they were smaller updates, we’d at least know you are working on fixing some of these issues that have plagued this NLE for years. Holding off fixes for one or two big “updates” every year is tough to deal with in a world of the ever updating apps we live and play with daily on our phones. I realize Premiere is a much larger scale and far more professional than a phone app, but hopefully you get my point. Here’s to hoping the next release (NAB 2013?) resolves all my top 15 issues. Here’s to hoping that these issues will be resolved sooner than later so I can stop raising hell in various forums. I’m honestly ready to start praising and defending Premiere Pro instead of griping about it’s bugs and flaws. It’s a fantastic program “on the way” to being the best. I hope.Nice list, however it does seem a little bit like you may be hoping that Adobe provides the Final Cut 8 package that Apple never delivered on. Having edited primarily with P-Pro for the last decade, I hope Adobe focuses more on getting the next release to run as smooth as CS5x does, strangling and crucifying all the codec and playback bugs that arose in CS6. To me, it appeared that too many of the changes in CS6 were semantic or cosmetic, meant to give a FCP user more familiarity. Why change the name of an edit function from "overlay" to "overwrite" after 15 years? Because it enhances the product, or because that is what Apple called the function in FCP? If Adobe renames the Program Monitor to the "Canvas" with the next release, I think that I might be sick. There were nice additions to the Creative Suite as a whole, but I hope the next Premiere release reverses some missteps made in CS6, and focuses more on stability and enhanced functionality. I also really hope that they have an open ear towards criticism; Apple did not and their users ended up with FCP-X
It saddens me that the fixes I want most in a future release were purposeful changes between CS5x and CS6x.
1) Provide the options for transport controls in the source and program monitors. All of the users at my office hate that the jog and shuttle were removed in CS6. JKL was an option prior to CS6 and if we liked it we would have used it. I keep reading the justification that this change was meant to save space and streamline the UI. I can't express cordially how much this bothers me to look at the empty wasted space in my CS6 UI where the transport controls should be. The experiment has gone on long enough.
2) Restore the 3 Way Color Corrector to its previous functionality. The 3 way color corrector has been effectively neutered in CS6. Where in CS5x and earlier releases one could separately target the input/output levels of Highlights, Midtones, and Shadows, CS6 has only a master input/output level control. Why is less control better? Is it a 3-Way Color Corrector or a 1-Way Color Corrector?
3) Restore Clip and Timeline markers to their previous functionality. I don't even.... I can't. A user shouldn't have to do work arounds to create a modicum of functionality. This again was an attribute that wasn't broken in earlier releases.
4) Simplify the the task of pasting media into a targeted track. As it is now, pasted items will always go to the lowest activated track instead of the targeted track.
Lastly I would like the Adobe Premiere teams to consider what an amazing accomplishment Premiere CS5x was. Upon CS5's release, a good portion of competitor's workflows became obsolete. CS5.5 refined, stabilized, and expanded functionality.
CS6 changed the UI around, moving or deleting buttons, changed keyboard shortcuts, and renamed functions. Oh, and added hoverscrub, you know...like FCPX. In exchanged there was loss of functionality, stability issues and broken codecs.
I really hope the next release is more like CS5x and less like FCPX
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