Latest Premiere Pro CC update 7.2.2 Update Failed on New Mac Pro.

I can't get the latest 7.2.2 Premiere Pro CC to update on the new Mac Pro computer. Is it not compatible?
"Update Failed. Update could not be applied."
CC Manager says I am currently updated to the latest version. When I check my Premiere CC Version I am only on 7.0. I tried manually downloading 7.2.2 .dmg file and it fails.

Same problem here on a previous-gen MacPro tower running 10.7.
PPro CC won't update
Have yet to find a useful suggestion.

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HT1209 I have a music collection on my iPod (160GB Classic). I have that collection on my old Mac Book. Now I have a new Mac Pro and want to transfer the collection to the new Mac Pro, is that doable?

I have a music collection on my iPod (160GB Classic). I have that collection on my old Mac Book. Now I have a new Mac Pro and want to transfer the collection to the new Mac Pro, is that doable?

Thanks roaminggnome. Can I do that transfer wirelessly or do I have to get a large jump drive to copy and transfer. I presume that I cannot use my iPod right?

Premiere Pro CC and the New Mac Pro (2014)

I'm expecting delivery soon of a new Mac Pro, nicely loaded, which I purchased mainly because of all the work I do with video. Yet, I read in a review that Adobe Premiere Pro isn't optimized to take advantage of the new Mac Pro, won't run faster, and I'm better off using Apple's Final Cut.
1. Is this true?; and
2. If so, will Premiere Pro be updated any time soon to run best on a 2014 Mac Pro?
My new Mac Pro will have the following configuration:
3.5GHz 6-core with 12MB of L3 cache
32GB (4x8GB) of 1866MHz DDR3 ECC
1TB PCIe-based flash storage
Dual AMD FirePro D700 GPUs with 6GB of GDDR5 VRAM each

My main problem is that when i export using gpu open gl it crashes hard boot the mac pro. A 3 min timeline with 4k footage n a bunch of color grading. I get lucky if the timeline is shorter. But i think it is a gpu issue n my mac must be fixed. Currently under apple tech support. N my case is unique. No one has had the same issue and that makes it harder for me to figure the isse and to apple figure the issue.
If i export using software only mercury then the export goes smoothe no mattrr how long. But that defeata the point of owning a mac pro with 2 GPUs
Enviado desde mi iPhone
El 29/03/2014, a las 01:51 p.m., BanksMeador <[email protected]> escribió:
Re: Premiere Pro CC and the New Mac Pro (2014)
created by BanksMeador in Premiere Pro - View the full discussion
I have had my 12 core 2014 Mac Pro for a couple of weeks now, and I'm not very impressed with Premiere CC performance with 4K R3D on a 1920 x 1080 timeline.
I understand that there may be an update soon that will take adantage of the CPU's and GPU's when it comes to the complex task of de-bayering the R3D footage, but it's just not there now.
I get similar playback performance to what I experienced on my 09 Mac Pro tower.
Any insights on getting better playback performance in this scenario would be greatly appreciated.
Thanks!
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Adobe 11 won't update on either my Mac Book Pro or new Mac Pro (both Mavericks)

Trying to update Adobe After Effects on both my new Mac Pro and older Mac Book Pro. Both running Mavericks 10.9.4.
Oddly, After Effects 11.0 runs on my Mac Book, but won't open at all on the new Mac Pro. When I try to update to 11.0.2, in both cases it says "Update Failed. ....This update does not apply to you."
What else can I try?

I am currently also having the same issue with After Effects on my macbook pro and I am trying to install 11.0.4, but I keep getting an error.
My software is student and teacher license, which I got the fall of 2012. This is the only adobe program that will not open on my computer and every time I open adobe bridge and look at update it says the programs are up to date.
I also have tired uninstalling the after effects I currently have on my computer but it won't let me do that either.
Is there anything I can do to fix this problem?

New mac pro (2014) specs for production company help

Hey guys new to the forum!
I work for a production company that makes mainly online corporate video and motion graphics, lots of character animation, typography pieces and bits and pieces of 3D work with cinema 4d r14. We currently work on 2009 mac workstations which have the following specs:
Model Name:          Mac Pro
Model Identifier:          MacPro3,1
Processor Name:          Quad-Core Intel Xeon
Processor Speed:          3.2 GHz
Number Of Processors:          2
Total Number Of Cores:          8
L2 Cache (per processor):          12 MB
Memory:          16 GB
Bus Speed:          1.6 GHz
Chipset Model:          ATI Radeon HD 2600
I've been asked to get some specs because we plan on buying the new mac pro and I have been reading some articles regarding performance with After Effects but in all honesty i really don't understand what sort of specs i need because i'm good at designing and animating but it when it comes to CPU, GPU talk it's all very confusing!
My boss wants faster previews, faster render times and an all round better performance than what we have now, and with the possibility of outputting 4K in the near future i have to bear that in mind as well.
If you guys could give me a helping hand choosing a new mac pro i would be eternally grateful!
Thanks,
Mark

The new Mac Pros are, without a doubt, amazing machines. But are they value for money?
A significant cost in these machines is the high end AMD GPUs, which is utilised very well by Apple in their own software like Final Cut Pro X, Compressor and Motion. If you use those a lot, it's a no brainer. Place your order.
Premiere Pro CC has support for the GPUs (one GPU during playback, but can utilise both during renders.)
There has been no pledge from Adobe for After Effects support. AE's ray-traced 3D render engine has been virtually abandoned by Adobe, so there will never be support for AMD CPUs for it. They are now more focussed on integration with Maxxon's Cinema 4D as a 3D alternative, but Cinema 4D exclusively renders with the CPU – no GPU benefit.
The AE team are hinting about substantial multi-processing enhancements in the next major update, so it seems After Effects users will continue to be better off with faster multi-core CPUs, rather than expensive GPUs. With more CPU cores comes the need for more RAM.
Some third party vendors of AE plugins, like VideoCopilot's Element 3D and Optical Flares, have pledged support for the Mac Pro GPUs. But the problem with intertwining CPU-dependent software with GPU-dependent plugins is you need to turn off multi-processing to get the best results, negating the value of your powerful Mac Pro CPU.
Photoshop and Indesign rarely need the balls of a machine like the new Mac Pro. The new high-speed SSDs will certainly make them run faster than your average iMac, but it's not a HUGE leap for the cost difference.
The benchmarks I've seen on media encoding for the new Mac Pros are a little underwhelming, to be honest. They're fast, yes, but not twice as fast as a $4000 iMac, despite a high-end machine being twice (or more) expensive.
So, as a primarily Adobe user, I'm a bit torn. Personally, I think my money will be better spent buying a high-spec iMac for now. I can always on-sell it in 6 months if Adobe prove they are really coming to the party with Mac Pro support. But right now I'm not seeing proof of the benefits (from Adobe) in buying a $6K+ machine.
If you are determined to buy the new Mac Pro, and After Effects and C4D are your primary tools, get the most powerful CPU you can afford, make sure you have at least 3-4GB of RAM for each CPU, and keep the lowest-specced GPUs.

IMac vs the new Mac Pro for video editing in FCPX?

Hi.
I am currently using a macbook air for all my editing and rendering of videos in FCPX. The editing process is reasonably smooth when dealing with shorter clips, but when I tried to edit multicam clips, things started to slow down. Also, the rendering and compression processes are tedious. I am planning to edit and process a much larger number of videos in the next years to come, so I have decided to do a serious upgrade of my system.
For the moment, I am torn between a maxed out iMac 27", which would be the cheapest alternative, and the 6 core Mac Pro or 4 core Mac Pro.
When I look at benchmarks of the new Mac Pro's in Geekbench, the iMac is never very far away in terms of performance. Does tests like this tell anything about how well the Mac Pro will perform in FCP? Does the hardware in the Mac Pro have features which makes it superior to the iMac, in other ways than for example the "pure power" of the CPU and GPU?
Christopher.

FCP X 10.1, Motion 5.1 Updates w/Dual GPU Support (new Mac Pros) (from Thursday)
Apple released Final Cut Pro X 10.1 Thursday with support for Dual GPUs in the new Mac Pro and more.
Long list in the Final Cut Pro X 10.1 Release Notes that also links to info on How to back up important FCP X 10.0.x files before updating. (Today's Apple docs listing also has more related to Final Cut Pro X 10.1.)
Also out today are Compressor 4.1 and Motion 5.1. Full release notes below but here's a clip from the App store Motion 5.1 changes:
Optimized playback and rendering using dual GPUs in the new Mac Pro
FxPlug 3 with custom plug-in interfaces and dual-GPU support
Faster project loading, especially for complex projects
Share directly to YouTube at 4K resolution
Spanish language localization
Dual FirePro Dxxx Rendering FCP-X
http://www.barefeats.com/tube05.html
Intel Xeon processors are designed to run 24/7 and stay cool and under load.
Mac Pro so far hold up strongly for years, easy to add and upgrade RAM and processor, and maybe, hopefully, even the twin GPUs. Thunderbolt2 for all your projects and storage as well.
6 or 8-cores is going to walk away from iMac which is breathing hard and not designed for constant heat. Haswell was designed to conserve and reduce.

New Mac Pro won't stay asleep

Hi everyone. I took delivery of my new Mac Pro a few days ago. It's the highest spec model (12 core, 64gb memory, 2 x 6gb graphics and 1TB SSD). It's connected to two 30" screens and networked to a Windows storage server.
The problem I have is that it won't stay asleep. Basically after being asleep for a couple of minutes the screens suddenly come back on and the login window appears as though somebody has pressed a key. After a minute or so it goes back to sleep and then it wakes up again and continues in a cycle.
I have tried making sure all programs are closed and nothing is running at all but it still happens.
I just wonder if anyone else has had this issue or might know a solution?

Okay thanks for all the help guys, I've discovered what the problem is but not how to fix it.
I unplugged everything but the bare minimum and the computer stayed asleep just fine. I then plugged everything in one thing at a time and tested. The culprit was one of my screens! I have an NEC Spectraview Reference 301 screen. It worked just fine on my old Mac Pro but when this screen is powered up the new Mac Pro will not stay asleep for more than 1 minute. My other screen is an Apple Cinema display and this works just fine on its own.
The solution for now is that I have to remember to hit the power button on the NEC screen before I leave the computer. This is fine but I'd love to find out what's causing this issue so I don't have to remember every time! I'm thinking maybe the NEC has some built in power settings so I'm going to fiddle with them now. If anyone else has any further ideas I'd love to hear them!

New Mac Pro major issue's with Premiere CC 14

I bought the latest Mac Pro with top spec but it runs like a pig with Premiere cc 14, Adobe's video shows the Mac works perfectly. However mine takes forever to render, and has a jerky image on full quality playback with some clips, tried multiple setting, also been on the forum about open cl and open gl and other forums saying it's a mac issue and other saying it's adobe issue
Has anyone got a solution.
Would Adobe like to comment on the issues with the new Mac Pro's

I add to Jason's response with this: If you are having any suspicious behavior with Premiere Pro CC 2014 running OS X 10.9.4, please update your permissions to Read/Write first. Your permissions may be set to Read Only (this happens when you update, rather than clean install OS X). See this link: fixing permissions problem that impedes start of Adobe applications | After Effects region of interest
This forum post details the process: Re: Premier Pro 2014 is very sluggish
Thanks,
Kevin

New Mac Pro / Premiere Pro CC / Open CL - Known issue??

Hi all
I've been using Premiere Pro CC on a new Mac Pro since it was delivered in January. After some initial teething issues and system crashes everything was running VERY nicely until the last update (build 33) but since then I have been encountering all kinds of issues.
PP is now constantly freezing and crashing not only the software itself but the entire system requiring a reboot. Whenever I need to render I get all kinds of weird and wonderful glitches in the images and I've had to turn off GPU accel through Open CL just to get the system workable again.
So my question - are these known issues with build 33 or is something else going on??
Another issue unrelated to Open CL (i think) is that XML import / export now appears to be bugged to the point of being unusable. Very very frustrating!

Hi simonspear,
Please check the forum discussion which states the same issue. Hope it helps.
Render & Export Glitching
Regards,
Vinay

Premiere pro cc and new mac pro 2013

There is so much being written about Adobe CC (Premiere Pro) not working well on the new mac pro that I just want a final clarification from Adobe:
1. Does Premiere Pro work well on the new machines and is the software set up to make use of the new machine elements- like dual GPUs etc??
2. If not is this in the pipeline for Premiere Pro CC updates and any estimates on when?
Thanks
David

Zomid wrote:
There is so much being written about Adobe CC (Premiere Pro) not working well on the new mac pro that I just want a final clarification from Adobe:
You do realize that, for the most part, this is a User forum, not a Support one? We have participation from various Adobe employees due to good will more than anything. They don't and won't share road map stuff with us until they're ready to announce it to the whole world.
I think you're asking the wrong question on the wrong forum.
Pr CC and AME CC are both set up to make use of the dual GPUs on the new Mac. Several of us have already shared our experience with CC on the new Mac Pro; for the most part it's very favorable. A few folks are still having some difficulty with it; hopefully they've opened support cases with Adobe to get that straightened out.

Premiere Pro CC continuous crash and extremely slow renders on a new Mac Pro.

Hello,
recently we changed our editing machines with the new Mac Pro with this configuration:
- CPU 3,5 GHz 6 core Intel Xeon E5
- 32 GB RAM
- 2x AMD FirePro D700 6 GB
we work on a server connected to the Mac Pro in Dual Ethernet configuration.
The rendering of a sequence at 1920x1080 with 3 video tracks (video footage converted at ProRes 422 LT, a title on a linked After Effects Comp and a PSD graphic overlay of a small logo) of the length of about 3 minutes it takes about 4 hour... when it doesn't crash.
When it crash, usually when i simply scroll the timeline, i receive an error message very long (if you want I can send you a rtf file about it, it's too long to paste it here).
These are my system information:
- Premiere Pro CC 8.2.0 (65)
- I've installed every updates available at this time
- OS X Yosemite 10.10.2
Thank you very much in advance, and sorry for my bad english.

Thanks Andrea for your assistance in reporting that additional information. You have come across an intermittent bug which has been reported by other users with no reliable repro steps for us to follow in house. So it appears to be mainly system specific, but we're not even sure which sorts of systems demonstrate it yet.
One other thing to try is clearing your media cache files (from preferences > media panel). In the meantime,e the best thing to do is make sure you submit those crash logs to adobe whenever you get them. This helps us identify common thread among various users who may be experiencing the same problem. Also, if you have time, please file a bug report describing the steps that caused the issue in your case: http://adobe.ly/ReportBug
Please be as specific as possible when describing your steps. Without a repeatable case, a bug like this is very, very difficult to fix. Thanks again for your support.
To work around the sloe render for AE comp problem, please try right clicking on the comp in the timeline and then choose the "Render and Replace" command to transcode it out to a more easily handled format. This should help a lot with your performance slowness, and you will still have the ability to restore the original comp files if needed.

I intend to buy new mac pro, is it better to wait for the new OS X mountain, or can buy it and we can update it without affecting its performance?

I intended to buy new mac pro, is it better to wait for new OS X moutain or can buy it now and update it later as it will not affect its performance???

khalid.mktaka76 wrote:
I intended to buy new mac pro, is it better to wait for new OS X moutain or can buy it now and update it later as it will not affect its performance???
If you can wait about a 3 months after 10.8 is released this summer and upon new hardware you should be in excellent shape to have not only a fastest latest machine, but a OS X version that all the bugs have been worked out. Plus the three free months of Apple hand holding while they figure out what they did wrong with the new OS version.
If you need a new machine now you'll have to get what you need obviously, but 10.8 should run on it just fine. However know that Apple tweaks things with more currently sellling hardware first, then later gets to the previous released models.
It's been my guestimation that your good for about two year old hardware with very recent OS X release, three years or older hardware you may want to reconsider sticking with the previous OS X version as your hardware is getting dated and likely has only a year left to go anyway (4 year average), so why bother mucking it up, slowing it down and having to buy all new/updated software and third party hardware because they won't make drivers for your new OS version?

Installed my logic 9.0.0 on my new mac pro, updated it to 9.1.5, it accepts my serial, but then asks me for an "original serial" that I don't have..? What should I do ?

Please Help !
I bought Logic studio, with logic pro 9.0.0 last year, worked perfectly on my macbook pro.
Just got a new mac pro, with macos 10.7 Lion.. I install the software, serial works,
then I update the software,because 9.0.0 can't open in os 10.7, and after accepting my serial,
it asks me for an "original serial" that I have no idea about..
sry for the english..
Please HELP, I cant survive without logic more than an hour !

I think this is a known problem with Lion and some installs of Logic, I've seen it mentioned before.
Contact Apple.
Here is a related thread.
https://discussions.apple.com/thread/3218471?start=0&tstart=0

I have a mac pro with OS X 10.5.8., I have a mac pro with OS X 10.5.8. How do I update to a more advanced version of OS X with a download?

I have a mac pro with OS X 10.5.8., I have a mac pro with OS X 10.5.8. How do I update to a more advanced version of OS X with a download?

You need to go through 10.6.3 and 10.6.8 to get to 10.7 or 10.8. If you find that 10.6.8 isn't enough, open the Mac App Store and try purchasing Mountain Lion 10.8. If you get told it's incompatible, choose About this Mac from the Apple menu, check if the computer has at least a Core 2 Duo(not Core Duo) or better CPU with at least 2GB of RAM, and if it does, phone the online Apple Store and order a download code for Lion 10.7.
(85026)

Premiere Pro CC crashing on brand new Mac Pro (late 2013)

Such a big disappointment, yesterday our brand new Mac Pro (Late 2013) with OS X version 10.10.2 was installed and Premiere Pro CC is constantly crashing. One of the problems is that when I open a brand new project and before I add any content to a new sequence I just want to position the video track higher so I can see more audio tracks, the program crashed. I did it several times (new projects, new sequences) every time the same crashing program.
Deinstalled Premiere Pro and reinstalled it again, but no luck.
Tomorrow I created a whole new account with administrator rights on the Mac, the issue as described above was gone but at some point in time the program crashed again, and when I reopen the project, with two sequences open (one with footage and one empty) and I want to close the empty one, Premiere is crashing again. So I can't continue my work on this project and need to start over again....
This is the error report that I'm getting....
I hope somebody can help me on this because it's very frustrating...
Thanks in advance

Hi tschreiber10,
Thanks for posting on Adobe forums,
Please follow this document http://helpx.adobe.com/creative-cloud/kb/ame-premiere-crash-launch-export.html
Regards,
Sandeep

Latest Premiere Pro CC update 7.2.2 Update Failed on New Mac Pro.

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