Latest problem - can't import using card-reader

In Bridge>File>Get Photos from Camera.....
App recognises there is card reader and card and amount of photos and then when asked to "get Photos", I get this message:-
"Adobe Bridge CS3 cannot obtain files from this device. Please ensure that the device is connected properly, or that the battery is charged, and try again."
What does this mean? - I am using a card reader, there are no batteries! There is never any problem when I import using Capture One Pro or iPhoto or LightRoom or Aperture with this method, so why now?
Any thoughts?
Cheers
Frances

First check if you have the latest version for Bridge CS3 (it should be 2.1.1.9)
Then restart Bridge holding down option key to refresh the preferences. Then set the preferences again to your wishes and try again.
You should prefer a card reader for downloading images instead of directly from the camera. there are several threads with the reason why this is a better method.
Photodownloader can do this job, don't forget to explore the advanced settings :-)

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