Latest PS6 update won't download

Latest (13.0.2) PS update, for Creative Cloud only, will not completely download, much less install.  All other Cloud programs (e.g., Illustrator) download and update without a problem.  I've been on the phone or chat with Adobe techs for at least 15 hours, without any improvement or change in the situation.  I have an open case on this issue but do not get any contact from Adobe unless I initiate it--which is a major time suck, of course.
Am running Windows 7.  Have tried download wired and wireless.  Have de- and re-installed PS at least 4-5 times.  This installs original version 13.0.  I had been running version 13.0.1 and can update to it, but that no longer runs properly.  Have removed ALL Adobe software and files and re-installed.  Have updated video driver.   Have "updated" App Mgr several additional times.
Can't think what else to try, and am not looking forward to another fruitless 4-hour phone call to Adobe help.
I'd obviously appreciate any ideas.  Thanks.
Gail

Sorry to be so short--was in car with only phone.  Thanks for the thought.
I spent hours and hours with a senior tech at Adobe.  He cleaned out
everything once, and worked only on PS several times.  He did several of
the downloads at his end.  No one seems to know what the problem is, and it
is a problem only for Photoshop/Cloud update.  The program itself seems ok,
but the first update doesn't work right (e.g., can't open original of
photos from LR4.3 into PS or copies with LR adjustments).  The second, most
recent, update won't download past 99%.  "Tis a mystery.

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