Latest security download Norton saw cloud 9 virus issue after download Firefox wouldn't open said 'can't find runtime', deleted and reinstall to work XP Pro SP3

Running Firefox 36.0.1 a security update was downloaded on 3.19.2015.
Norton said it found a cloud 9 problem. Afterwards tried to open Firefox,
but instead of opening I received a 'Can't Find Run-Time' error.
Deleted Firefox from programs, installed new and everything worked just fine.
2 days later received a security update downloaded it and the same exact thing happened.
After deleting again, Installed new with 36.0.3 and everything works fine again.
I'm using Win XP Pro SP3

hello, there are [https://community.norton.com/en/forums/problem-firefox-3601-update similar reports] in the norton forums as well. please use the following form to submit false positives to norton so that they can improve their detection systems: https://submit.symantec.com/false_positive/

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