Latest Software Update will not let me power up
I decided to update my MBP - the older one -
once it shut it for a Restart, it will no longer Restart. It's shut down. So I go to power up with the button, and it tries to start, gives me 2 circles of the spinning clock, and shuts right back down again.
I tried and tried, it refuses to power up and start.
Any ideas? How do I fix this when I can't get into it?
Thanks
I'm at the Apple Store.
Total corruption. The HDD won't mount, Disk Verify/Repair did not work -
had to Erase and Reinstall everything.
Thank goodness I had backed it up.
Similar Messages
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4s with latest software update will not power off, text will only vibrate, iPod only works with earphones. When I sync it with iTunes it works until power save mode starts, then back to not powering down, making text sounds, or playing iPod out loud.
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first... -
Beware latest itunes update will not let you keep your old password.
updates are stupid. The letest apple itunes update will not let you keep your old password.
Probably pertains to those of us who have kept same password for apple id since inception. New rules make you do all sorts of stupid characters instead of keeping it simple.sam it sounds like ur password has a low level of security and new update wants to to make it stronger
when it askes to to make ur password just put ur old one back in but replace some letters with caps and numbers
i got them same thing when i updated mine to the new version -
Latest software update will not install
I have a MacBook Pro running 10.6.8 and the latest updates do not want to install. It downloads fine looks like it installs, but end up with a "An Undexpected Error Occurred." I've had this machine for 3 years now and have never encountered an update problem before. Is anyone else haveing this problem?
I've run Disk Repair and results were there were no problems.
Mickeymaces
MacBook Pro, Mac OS X (10.6.8)Sorry last post was wrong.
Jul 2 16:24:39 MacPro Software Update[177]: Package Authoring: my.result.title and my.result.message not defined or empty
Jul 2 16:24:41 MacPro Software Update[177]: Package Authoring: my.result.title and my.result.message not defined or empty
Jul 2 16:24:53: --- last message repeated 4 times ---
Jul 2 16:24:53 MacPro Software Update[177]: JS: 10.6.8
Jul 2 16:24:54 MacPro Software Update[177]: Package Authoring: my.result.title and my.result.message not defined or empty
Jul 2 16:25:10: --- last message repeated 5 times ---
Jul 2 16:25:10 MacPro Software Update[177]: JS: Firmware is up to date.
Jul 2 16:25:12: --- last message repeated 1 time ---
Jul 2 16:25:12 MacPro Software Update[177]: JS: 10.6.8
Jul 2 16:25:19 MacPro Software Update[177]: Package Authoring: my.result.title and my.result.message not defined or empty
Jul 2 16:25:21 MacPro Software Update[177]: JS: model = MacBookPro6,2
Jul 2 16:25:22 MacPro Software Update[177]: Package Authoring: my.result.title and my.result.message not defined or empty
Jul 2 16:25:27 MacPro Software Update[177]: JS: 10.6.8
Jul 2 16:25:27 MacPro Software Update[177]: Package Authoring: my.result.title and my.result.message not defined or empty
Jul 2 16:25:34: --- last message repeated 3 times ---
Jul 2 16:25:34 MacPro Software Update[177]: JS: 10.6.8
Jul 2 16:25:37: --- last message repeated 1 time ---
Jul 2 16:25:37 MacPro Software Update[177]: Package Authoring: my.result.title and my.result.message not defined or empty
Jul 2 16:25:51: --- last message repeated 4 times ---
Jul 2 16:25:51 MacPro Software Update[177]: JS: 10.6.8
Jul 2 16:25:53: --- last message repeated 1 time ---
Jul 2 16:25:53 MacPro Software Update[177]: Package Authoring: my.result.title and my.result.message not defined or empty
Jul 2 16:26:02: --- last message repeated 4 times ---
Jul 2 16:26:02 MacPro Software Update[177]: JS: 10.6.8
Jul 2 16:26:09 MacPro Software Update[177]: Calculated need 1578 MB; 218570 MB free.
Jul 2 16:26:10 MacPro installd[182]: PackageKit: ----- Begin install -----
Jul 2 16:26:10 MacPro installd[182]: PackageKit: request=PKInstallRequest <9 packages, destination=/>
Jul 2 16:26:10 MacPro installd[182]: PackageKit: packages=(\n "PKLeopardPackage <file://localhost/Library/Updates/041-0259/AirPortUtility.pkg>",\n "PKLeopardPackage <file://localhost/Library/Updates/041-5550/JavaForMacOSX10.6.pkg>",\n "PKLeopardPackage <file://localhost/Library/Updates/041-5550/JavaSecurity.pkg>",\n "PKLeopardPackage <file://localhost/Library/Updates/zzzz041-6245/AppleMobileDeviceSupport.pkg>",\ n "PKLeopardPackage <file://localhost/Library/Updates/zzzz041-6245/CoreFP.pkg>",\n "PKLeopardPackage <file://localhost/Library/Updates/zzzz041-6245/CoreFP1.pkg>",\n "PKLeopardPackage <file://localhost/Library/Updates/zzzz041-6245/iTunesX.pkg>",\n "PKLeopardPackage <file://localhost/Library/Updates/zzzz041-6245/iTunesAccess.pkg>",\n "PKLeopardPackage <file://localhost/Library/Updates/zzzz041-6245/iTunesLibrary.pkg>"\n)
Jul 2 16:26:15 MacPro installd[182]: PackageKit: Extracting file://localhost/Library/Updates/041-0259/AirPortUtility.pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Jul 2 16:26:19 MacPro installd[182]: PackageKit: Extracting file://localhost/Library/Updates/041-5550/JavaForMacOSX10.6.pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Jul 2 16:26:24 MacPro installd[182]: PackageKit: Extracting file://localhost/Library/Updates/041-5550/JavaSecurity.pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Jul 2 16:26:25 MacPro installd[182]: PackageKit: Extracting file://localhost/Library/Updates/zzzz041-6245/AppleMobileDeviceSupport.pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Jul 2 16:26:26 MacPro installd[182]: PackageKit: Extracting file://localhost/Library/Updates/zzzz041-6245/CoreFP.pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Jul 2 16:26:27 MacPro installd[182]: PackageKit: Extracting file://localhost/Library/Updates/zzzz041-6245/CoreFP1.pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Jul 2 16:26:31 MacPro installd[182]: PackageKit: Extracting file://localhost/Library/Updates/zzzz041-6245/iTunesX.pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Jul 2 16:26:43 MacPro installd[182]: PackageKit: Extracting file://localhost/Library/Updates/zzzz041-6245/iTunesAccess.pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Jul 2 16:26:44 MacPro installd[182]: PackageKit: Extracting file://localhost/Library/Updates/zzzz041-6245/iTunesLibrary.pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Jul 2 16:26:44 MacPro installd[182]: PackageKit: Executing script "./preinstall" in /private/tmp/PKInstallSandbox.fWmfnZ/Scripts/com.apple.pkg.AirPortUtility.qA3bv h
Jul 2 16:26:45 MacPro eddie[186]: Running Install Scripts . . .
Jul 2 16:26:45 MacPro eddie[188]: Begin script: aaa_AlertAll.pl
Jul 2 16:26:45 MacPro installd[182]: ./preinstall: 2012-07-02 16:26:45.467 AlertAll[191:907] Looking for applications at
Jul 2 16:26:45 MacPro installd[182]: ./preinstall: 2012-07-02 16:26:45.489 AlertAll[191:907] --(null)
Jul 2 16:26:45 MacPro installd[182]: ./preinstall: 2012-07-02 16:26:45.504 AlertAll[191:907] img:1
Jul 2 16:26:45 MacPro installd[182]: ./preinstall: 2012-07-02 16:26:45.511 AlertAll[191:907] >> timerMethod
Jul 2 16:26:45 MacPro installd[182]: ./preinstall: 2012-07-02 16:26:45.511 AlertAll[191:907] >> updateTable
Jul 2 16:26:45 MacPro installd[182]: ./preinstall: 2012-07-02 16:26:45.641 AlertAll[191:907] >> applicationShouldTerminate
Jul 2 16:26:45 MacPro installd[182]: ./preinstall: 2012-07-02 16:26:45.705 AlertAll[191:907] >> applicationWillTerminate
Jul 2 16:26:45 MacPro eddie[197]: End script: aaa_AlertAll.pl
Jul 2 16:26:45 MacPro eddie[198]: Begin script: cleanlocs
Jul 2 16:26:45 MacPro eddie[200]: End script: cleanlocs
Jul 2 16:26:45 MacPro eddie[201]: Begin script: deleteAssistant.sh
Jul 2 16:26:45 MacPro eddie[203]: End script: deleteAssistant.sh
Jul 2 16:26:45 MacPro eddie[204]: Begin script: stopAPD.sh
Jul 2 16:26:46 MacPro installd[182]: ./preinstall: launchctl: Dubious permissions on file (skipping): /System/Library/LaunchAgents/com.apple.AirPortBaseStationAgent.plist
Jul 2 16:26:46 MacPro installd[182]: ./preinstall: nothing found to unload
Jul 2 16:26:46 MacPro installd[182]: ./preinstall: launchctl: Dubious permissions on file (skipping): //System/Library/LaunchAgents/com.apple.AirPortBaseStationAgent.plist
Jul 2 16:26:46 MacPro installd[182]: ./preinstall: nothing found to unload
Jul 2 16:26:46 MacPro eddie[210]: Error stopAPD.sh: 256
Jul 2 16:26:46 MacPro installd[182]: PackageKit: Install Failed: PKG: pre-install scripts for "com.apple.pkg.AirPortUtility"\nError Domain=PKInstallErrorDomain Code=112 UserInfo=0x105b63c00 "An error occurred while running scripts from the package “AirPortUtility.pkg”." {\n NSFilePath = "./preinstall";\n NSLocalizedDescription = "An error occurred while running scripts from the package \U201cAirPortUtility.pkg\U201d.";\n NSURL = "AirPortUtility.pkg -- file://localhost/Library/Updates/041-0259/041-0259.English.dist";\n PKInstallPackageIdentifier = "com.apple.pkg.AirPortUtility";\n}
Jul 2 16:26:46 MacPro Software Update[177]: Error: An error occurred while running scripts from the package “AirPortUtility.pkg”. (PKInstallErrorDomain code 112)
Jul 2 16:27:35: --- last message repeated 2 times --- -
Safari is not working on the Mac. Internet is fine. mail, App Store etc all working and connecting to Internet fine. Done the latest software update, still not working. When selecting a web address from bookmarks or typing in search bar, partial blue bar only and coloured wheel appears.
From the Safari menu bar, select
Safari ▹ Preferences ▹ Extensions
Turn all extensions OFF and test. If the problem is resolved, turn extensions back ON and then disable them one or a few at a time until you find the culprit.
If you wish, you may be able to salvage the malfunctioning extension by uninstalling and reinstalling it. That will revert its settings to the defaults.
If extensions aren't causing the problem, see below.
Safari 5.0.1 or later: Slow or partial webpage loading, or webpage cannot be found -
The apple software updater will not update
the apple software updater will not update the following apps
iTunes
Quicktime player
iCloud
<Re-Titled By Host>There is a tech note on what to do when an install or update fails.
Often due to prior copies and cache of those on your system.
Some you have to uninstall but it will leave behind files and folders that then have to be manually removed.
Clone Windows just in case.
Run chkdsk
Cleanup
Use CCleaner or similar and repair the Registry might help too.
I just did a clean install Windows 10 Preview, and the one app I most feared installing installed and seems to be fine, iTunes 12.01+
http://www.apple.com/support/itunes/install/ -
My Apple iPad is stuck on the update in iCloud will not let me sign out of it or do anything in icloud. How can I get it to stop running. I have tried everything that I have looked up online and nothing works. Every time I put in my apple ID it disables me. Ugg I am frustrated!
Have just seen the answer to this in a another thread.
Gilly -
OSX software updates will not install
Softward updates will not install on my MacBook Air (OSX 10.7.4). The updates download, but then during the installation process a message pops up saying that an error occurred and that nothing was installed. I've tried it 5 times with the same result each time.
Any suggestions (for a non-technical person)?Hello, macrmj.
Thank you for visiting Apple Support Communities.
Here are a couple troubleshooting articles I would recommend going through that may help resolve this issue.
Using Disk Utility to verify or repair disks
http://support.apple.com/kb/ht1782
About Disk Utility's Repair Disk Permissions feature
http://support.apple.com/kb/ht1452
Cheers,
Jason H. -
I purchased the Acrobat XI Pro license in June, 2013. I have a license key. It worked yesterday. Now it says I need to license it for $20/mth. It will not let me open my installed Acrobat XI Pro.
So I guess that was lucky on my part, but is potentially an issue for you. If you bought a copy for each OS, then you have 4 installations you could use for yourself. I have asked before and never gotten an answer of why the MAC and PC S/Ns are different. It would be great to have the same S/N for both systems to ease situations like yours. I seem to remember hearing that the Adobe folks may have a solution for that, but like everything else it is probably hard to find, if it exists.
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Restored iPod Touch Software Update will not appear
Hello Today I restored my iPod Touch as it was acting strangely, mail app freezes etc. After I restored in Synced with my computer but the January Software update would not install. I hope this restore did con me out of 20 dollars and I am hoping someone can assist me.
Did you restore the iPod on the same machine that you bought the software upgrade?
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Software updates will not install...?
Hi all,
I have a number of updates I wish to install but am having some difficulty. The updates include itunes 8.2, J2SE 5.0, Quicktime & security updates.
I am getting the following message - "None of the checked updates could be installed - A networking error has occurred: timed out (-1001). Make sure you can connect to the Internet, then try again"
My internet connection is fast & stable, my hard drive has 11.46gb available..
Is there anything else I should be trying? Any tips/ ideas?? All help is appreciated!Have you tried starting the computer in SafeBoot mode,
by holding the Shift key down on startup, throughout
the duration until a login window appears, then after a
desktop finder window is steady, use Go in the Finder
menubar to go into Utilities Folder. Then launch Disk
Utility from there; click on Macintosh HD & click on the
little button in the utility named 'repair disk permissions.'
After Disk Utility's 'repair disk permissions' has run and
the permissions on the volume are repaired, quit the
utility and restart the computer normally. This may help.
Over the course of time, doing nothing to maintain the
Mac OS X system may result in odd behavior; some-
times months or years after running a computer, a few
odd issues may come up. In the case of Mac OS X, to
repair disk permissions before and after software update
and security update, and installations of applications, is
a form of preventative maintenance. Helps it work better.
A free downloadable utility interface tool such as OnyX
from Titanium Software's web page, can also help in
doing several kinds of maintenance. This can be set up
to run in an Automation mode and you can checkbox
several items, and in the utility's own Preferences, one
of them allow you to have the utility restart the computer
when the items in Automation are completed. This is
one of a few great freeware/donationware utility tools.
A side question: How was the last step in your iBook's
OS X version arrived at? Was it a small file update to
the latest numbered step or was it a larger Combo file?
If not the larger file, perhaps to repair disk permissions
and then get and install the large Combo 10.4.11 (etc)
over the existing similar version/step, then repair disk
permissions on the system on restart after installing it.
Not seeing the computer or trying the simple things
first (easier to do and show how, than to tell about)
makes these discussions sometimes a bit wary...
There is also a chance you may have to start the
computer from the Installer Disc and then use a
special Disk Utility version accessed within the
Installer's menu bar, prior to actually running the
Installer itself. The menu bar looks like the Finder
but says Installer in the upper left hand corner; so
the menu bar has drop down items. At some step
in the process, there is no menu bar, be watchful.
You do not need to run the installer, just Disk Utility.
You can repair disk, repair disk permissions, and
verify either. Choose repair on both counts, since
that will also verify and repair. And also note if
the drive SMART status verification says passed.
To boot from the installer disc, you have to hold
the C key down on startup until you see a screen
indicating you have a new window, and then the
second screen in 10.4 shows the menu bar on top.
If you need to go that far... Of course, the Installer's
booted Disk Utility can be used for further and more
advanced processes including totally erasing drives,
formatting, archive/installing, & other utility functions.
Knowing when to need to use some of these, and how
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time and money by getting a handle on the basics first.
Good luck & happy computing! -
3 Beeps After Software Update, Will Not Start
Late 2012 Mac Mini. Updated OS X with Software Update, upon restart it is instead beeping 3 beeps in a row, silence, then 3 beeps in a row again, for hours. It's getting hot near the power cord. Screen is black. I finally powered down successfully by holding power button.
I've seen older posts saying this signals faulty RAM in Powerbooks. I did upgrade the RAM to 16 GB myself when I bought the Mac mini, it has always worked fine (apart from snowy screens when it first awakes or starts which eventually go away and I understand this update was supposed to address...).
Have I voided my warranty by installing the RAM myself?
What to do?John, thanks. I ran the Apple Hardware Test, and the memory tested fine. The three beeps at start up has not returned since the original restart after the software update, so who knows what it was...
John Galt wrote:
Run Apple Hardware Test. Run the extended tests. If it fails OWC will replace it at no charge. A failure could be temperature related but in any event OWC memory is guaranteed for life. Remove and re-seat each of the modules to verify they are properly installed.
Rember, the free GUI front end for memtest is another memory test utility to consider.
The display may or may not be related to anything. It will be difficult to draw any conclusion without another display to substitute.
Tommy Boyo wrote:
And concerning RAM, I've noticed I can't get the Mac to ever utilize even half of it... so I don't understand what the benefit is.
Correct, there is no benefit of additional RAM unless and until your system and what you do with it requires more than you have. OS X manages its resources efficiently, and there is no way to change how it does that.
I'm still getting snow when starting or awakening the Mac when the monitor has not been recently on, so there may be some interaction between the monitor and the Mac mini. (MultiSync LCD2470 monitor.) Because when the monitor has been running for a while I can restart the Mac without getting snow, usually. Turning the monitor off and on about three or four times usually gets rid of the snowy image and I get a picture. Every now and then it will abruptly turn to complete snow after having been on for hours, so who knows... I understood the snow problems were a common problem with the Intel integrated graphics and the recent software update(s) were meant to address it. It didn't help in my case.
At least I'm back to the original functionality from before the software update... -
Latest Flash update will not function in my XP.
I use Win XP SP3 with Chrome, Catalyst 6.11. After my last web prompted update, I have lost the ability to scroll horizontally. I stuck with left view and some things cut off. I use this old system on my TV.
Same damn problem I was probably having...When using IE and
deleting temporary internet files it disables/corrupts/removes
proper function of the adobe flash player....You can reinstall all
night long and it will claim a "successful" installation but, it is
not....YOU MUST FIRST UNINSTALL ADOBE FLASH PLAYER USING THE ONLY
TOOL THAT WILL DO THIS WHICH IS THE FLASH PLAYER UNINSTALLER FROM
THE ADOBE WEBSITE....BE SURE AND SAVE IT TO YOUR DESKTOP BECAUSE
YOU WILL BE USING IT FOREVER.....Once you have used the uninstaller
program you can then successfully and truthfully download the
latest adobe flash player..............
Adobe
Uninstaller at bottom of page
Further description of the problem: When you clean out your
temporary files and/or temporary objects some critical part of the
Flash9 goes with it and your flash will NOT operate...you can try
and reinstall it all night long...your dead...nothing....you must
FIRST GO TO THE ADOBE UNINSTALLER (hyperlink shown above) and run
that program to uninstall COMPLETELY the flash9....Having done
that, you can now install the flash and this time it will
take......
Another answer in addition to the one described above is to
upgrade your IE to IE7. This seems to eliminate the problem
concerning the functionality of the Flash9 and PC
maintenance….keep your fingers crossed.
Let me know the results……….. -
Safari, iTunes, Software Update will not connect...
I'm piggy-backing on an issue that Parajanov posted at 7:10AM today: I'm having almost the exact same issues, but I've tried everything noted in that post and have not been able to connect with either Safari v2.0, iTunes v7.0, or Software Update.
When I open Safari I get: Safari can't connect to the server. Safari can't open the page "http://www.website.com/" because it could not connect to the server "www.website.com". That same message holds true for every website I attempt but one: my bank. My bank's 24-hour online service is the only thing I can access on Safari.
A little background: This started last week when I was browsing and in the middle of my session, quite possibly to my online bank, when I tried to go back home I got the first message. Sadly, I didn't document the problem as it happened because I thought it was a simple problem. I quit Safari, restarted my computer, and still nothing. Then when I tried to view my history, I saw that all of my previously visited site entries had been replaced with something like "dot607," like a total of 50 entries all the same. Like I said, I didn't document the problem when it happened, so don't take my "dot607" verbatim, but it was something like that. Totally puzzling.
Next, I opened iTunes and Software Update and they both dialog box me and said that it's a network problem. I'm defintely connected because I've been using Firefox for the past few days with no issues whatsoever.
I've attempted to trash com.apple.quicktime.plugin.preferences. plist, as suggested by Mactechguy, no luck. I've attempted to trash com.apple.safari.preferences.plist, no luck. I've attempted to use Disk Utility and restart, no luck.
This is the first time I've ever had anything like this happen and it's really aggarvating. Help me out Mac Tech community, please!
800MHz Power PC G4 Mac OS X (10.4.7)Sorry, Eme. That too, did not work. Anyone else have any insights or suggestions?
Np; ), I am sorry for this predicament you are in, & nothing is helping,
do search in the Safari forum for redirects, there is a situation going on with this.
I think there is one right on the first page here.
I however, have found the DNS #s are needed in the TCP/IP tab.
I could only browse to earthlink without them however that was last year I have used them since, they were not volunteered.
Did you do a restart, of your mac?
Have you tried a test account to see if Safari works there
System pref.-> Accounts-> Login Options use the + to add one. Log out of your username account & into the test account.
Worth a shot, imo.
I will look for the other topics on this similar issue.
Message was edited by: Eme~
http://discussions.apple.com/thread.jspa?threadID=520807&tstart=0
http://discussions.apple.com/message.jspa?messageID=3086643#3086643messageID=308 6643#3086643
The issue may be different for you, this is what Daver said he did but there is no articulation on what exactly
http://blogs.earthlink.net/2006/08/handlingdead_domains1.php
Info on your router, connection method etc, could help. Also if the test account works & if you have ichat set up does that work ? -
After software update, will not boot up past blue screen
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Thanks, I was able to fix my problem. It was a software issue. Luckily I did a pretty good backup...I just forgot to back up 2 of my most used applications: iPhoto and Appleworks. They were on my laptop before I did the erase and install, and now they are gone. I thought they would be on the iBook install discs or the OSx software install disc...but no. They had to come from somewhere and I just cannot find them! I know I didn't pay for them. Any thoughts on where they may be? I am so mentally exhausted from these computer woes...I can't think anymore!!! Please help me!
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