Latest update causing iTunes to freeze and crash

Just curious as to why my iTunes keeps freezing ever since the latest update...it's driving me crazy!
Anyone have any ideas? My brain is out of ideas...
Thanks in advance!

Whenabouts does it freeze and crash? (When you try to open it, when you try to view video content, sometime else?)

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The latest version of iTunes for Windows is crashing and deleting anything, including purchased or syncronized form iPod music stored in it every time the PC is turned off.
I was unaware of this problem, and continued to authorize the new iTunes on new PC at any request. Now I have still one PC with one iTunes on it, but all authorizations are finished, becouse the iTunes believes that all five more PC's were authorized.
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Hey,
Would this help?
https://discussions.apple.com/message/23432518#23432518

ITunes is freezing and crashing my iBook

Hi
I need help
Got an iPod video for xmas and have just started to use iTunes- it has been on my system since I bought it. Transferred a lot of music into iTunes to load it onto the iPod. System froze (OS 10.3), tried to restart, it could not find the hard drive, waited tried again, same problem. Decided to reload OS, first attempt still could not find the hard drive, it only found the CD Rom drive. Restarted the system without the CD/DVD drive closed, once the system started to boot, closed the drive and it found the hard drive, after about 10 minutes. Attempted to load the music from iTunes to the iPod, after about 100 songs the system froze. The machine does not sound the same, many more scratching sounds coming from the hard drive. Is it my hard drive, the iTunes. Any thing can't hurt at this point. Thanks

Hi, dionnebsmith -
Welcome to Apple's Discussions.
The first thing to do is to determine whether the problem is with the mouse, or with the computer and/or operating system.
To do that, use (borrow one if need be) a different, known-good mouse. Connect it and restart the machine. If the problem does not recur, then you know the issue is with the mouse itself.
Specific issues that can cause problems like this -
• The Apple Pro mouses, like the ones that came with older G4 models, have an inherent defect - the wires inside the cable can fray at the point the cable leaves the mouse body. This can result in random open and/or closed circuits, with resulting bizarre cursor behavior and crashes. If this is the case, replacement of the mouse is the solution.
• The keyboard contains an unpowered hub; some devices, including some optical mouses, can overload that hub's ability to pass power. This can result in hangs of the USB circuits, and cause crashes. The solution for this is to reconfigure the USB connection scheme so that the offending device is not connected to the keyboard (the G4 has two separate USB ports on the back).
Article #58649 - Apple Pro Keyboard: Devices Connected
• Although rarely causing crashes, there is an issue which can cause a general slowdown of Finder -
http://discussions.apple.com/thread.jspa?threadID=121946

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To double check your trouble shooting look at the links
troubleshooting wifi http://support.apple.com/kb/TS1398
reset network connection http://www.apple.com/support/iphone/assistant/wifi/#section_5
wifi greyed out http://support.apple.com/kb/TS1559

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(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
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orange Firefox button (or Tools menu) > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now"
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Freezing and crashing....

Freezing and crashing....
After having read previous posts, it appears that a great many Mac users have experienced the freezing and crashing with Mac OSX.4.11.
Now, Apple™ must have built the OSX.4.11 update with the freezing and crashing element, to cause users to purchase OSX.5. If users experience too many freezes and crashes, users would purchase OSX.5. This would make Apple™ stockholders happy. If your computer does not meet the requirements for OSX.5, then a user would have to purchase a new Mac. This would make stockholders happy.
To prove the above is not the case, then Apple™ should be currently working on an update to fix the freezes and crashes in OSX.4.11. With the amount of American computer engineers in the country, certainly some Mac engineers can work on perfecting OSX.5 and other Mac engineers can work on the fix for OSX.4.11. This would provide American's with jobs.
Many Mac users do not wish to spend an enormous amount of time on the Mac, figuring out why it is crashing or freezing. Many Mac users would prefer having no problems with their machine.
Question
Do software and hardware companies create products with inherent flaws? By doing this, when a company has to fix the product flaw, the new product generates income. Stockholders happy.
The time that one spends trying to find out why the Mac is not operating correctly, reduces one's personal time. It also causes one to seek software and hardware fixes. This generates income for someone. Stockholders happy.
Hacking is the same. If someone spends hours hacking, cracking and damaging computers, this generates income for the one who creates the solution. Stockholders happy.
I do not want to use my personal family time looking at crash logs, and trying to figure out why my Mac is not working. I want my Mac to work with no freezing or crashing. Then I can spend more time with family. There is no current update for OSX.4.11. Now I must spend family time to determine why the freezing, in the middle of an application. Spending too much time on these matters can become an Mac obsession. Stockholders happy.

I share much of your skepticism, like how would an Insurance Company make money if you didn't have trouble ever?
Anyway, How come the majority of Mac OS10.4.10 Users have no problems?
You'd think that with Millions of Users, that even a 1/10 of 1%, you'd find thousands of complaints!
Oh, wait...

Macbook Pro Mid 2014 Hard Freezes and Crashes

So I bought my Macbook about a month ago, and ever since then Ive been having this same issue over and over again. I have tried every solution apple has thrown at me and nothing has seemed to fix it. I have sent it out for a repair, reinstalled the OSX, Cleared the pRam, and various other things. I have not narrowed down the situation myself and cant seem to figure out what is causing these hard freezes and crashes. It always happens randomly at something GPU related it seems. Almost like the video card gets to stressed out at crashes. From scrolling up the page of a website to switching to a different video on youtube, all these little and sometimes big things have caused it to crash. Apple has sent it out for repair and they claimed that they fixed the logic board, but that didn't work because the issue still persists. I have reinstalled the OSX from guidance of a apple care associate over the phone. Ive eliminated almost every possible situation they have given me and nothing seems to fix it. Im not sure if there is a defect in these particular models or I just got a lemon but either way its frustrating. I will post the specs below and provide any other info that is asked.
SPECS:
GPU: Intel Iris Pro
Processor : 2.2 GHz Intel Core i7
Software: OS X 10.9.4
RAM: 16 GB 1600 MHz DDR3

Here is the Diagnostic report from earlier tonight:
Mon Oct 13 22:19:43 2014
panic(cpu 2 caller 0xffffff8002854c66): "a freed zone element has been modified: expected 0 but found 0, bits changed 0, at offset 24 of 32 in zone: kalloc.32"@/SourceCache/xnu/xnu-2422.110.17/osfmk/kern/zalloc.c:461
Backtrace (CPU 2), Frame : Return Address
0xffffff81ef62b970 : 0xffffff8002822f79
0xffffff81ef62b9f0 : 0xffffff8002854c66
0xffffff81ef62ba30 : 0xffffff800285273d
0xffffff81ef62ba90 : 0xffffff8002851dc9
0xffffff81ef62bb90 : 0xffffff800282aa3f
0xffffff81ef62bbc0 : 0xffffff8002c4e7dd
0xffffff81ef62bbf0 : 0xffffff8002c65767
0xffffff81ef62bc20 : 0xffffff8002c63cf3
0xffffff81ef62bc70 : 0xffffff8002c621b5
0xffffff81ef62bcd0 : 0xffffff8002c5268c
0xffffff81ef62bd10 : 0xffffff7f83e2140e
0xffffff81ef62bd40 : 0xffffff7f83e2124e
0xffffff81ef62bd60 : 0xffffff8002c64408
0xffffff81ef62bd70 : 0xffffff8002c5268c
0xffffff81ef62bdb0 : 0xffffff8002c8b903
0xffffff81ef62bdd0 : 0xffffff8002c96241
0xffffff81ef62bde0 : 0xffffff8002cccef8
0xffffff81ef62be20 : 0xffffff80028b24bb
0xffffff81ef62be50 : 0xffffff8002826bc1
0xffffff81ef62be80 : 0xffffff80028139c5
0xffffff81ef62bef0 : 0xffffff800281e013
0xffffff81ef62bf70 : 0xffffff80028c9b8d
0xffffff81ef62bfb0 : 0xffffff80028f3f66
      Kernel Extensions in backtrace:
         com.apple.iokit.IOAcceleratorFamily2(98.22)[0EC64777-94B9-32E3-AC03-A2367895744 B]@0xffffff7f83e05000->0xffffff7f83e68fff
            dependency: com.apple.iokit.IOPCIFamily(2.9)[4662B11D-2ECA-315D-875C-618C97CDAB2A]@0xffffff 7f82ebe000
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f83d74000
BSD process name corresponding to current thread: plugin-container
Mac OS version:
13E28
Kernel version:
Darwin Kernel Version 13.3.0: Tue Jun 3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64
Kernel UUID: BBFADD17-672B-35A2-9B7F-E4B12213E4B8
Kernel slide:     0x0000000002600000
Kernel text base: 0xffffff8002800000
System model name: MacBookPro11,2 (Mac-3CBD00234E554E41)
System uptime in nanoseconds: 563483606094
last loaded kext at 246884990321: com.apple.filesystems.msdosfs    1.9 (addr 0xffffff7f83eeb000, size 65536)
last unloaded kext at 381093543497: com.apple.driver.AppleIntelMCEReporter    104 (addr 0xffffff7f83dc7000, size 32768)
loaded kexts:
com.apple.filesystems.autofs    3.0
com.apple.driver.AppleUpstreamUserClient    3.5.13
com.apple.driver.AppleGraphicsDevicePolicy    3.6.22
com.apple.driver.AudioAUUC    1.60
com.apple.iokit.IOBluetoothSerialManager    4.2.6f1
com.apple.iokit.IOUserEthernet    1.0.0d1
com.apple.driver.ApplePlatformEnabler    2.0.9d6
com.apple.driver.AGPM    100.14.28
com.apple.driver.X86PlatformShim    1.0.0
com.apple.driver.AppleIntelHD5000Graphics    8.2.8
com.apple.Dont_Steal_Mac_OS_X    7.0.0
com.apple.driver.AppleHDA    2.6.3f4
com.apple.driver.AppleHWAccess    1
com.apple.driver.AppleThunderboltIP    1.1.2
com.apple.driver.AppleBacklight    170.3.5
com.apple.driver.AirPort.Brcm4360    842.21.65
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport    4.2.6f1
com.apple.driver.AppleSMCLMU    2.0.4d1
com.apple.driver.AppleLPC    1.7.0
com.apple.driver.AppleCameraInterface    4.26.0
com.apple.driver.AppleIntelFramebufferAzul    8.2.8
com.apple.driver.AppleMCCSControl    1.2.5
com.apple.driver.AppleUSBTCButtons    240.2
com.apple.driver.AppleUSBCardReader    3.4.1
com.apple.driver.AppleUSBTCKeyboard    240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN    1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
com.apple.BootCache    35
com.apple.driver.AppleUSBHub    683.4.0
com.apple.driver.XsanFilter    404
com.apple.iokit.IOAHCIBlockStorage    2.6.0
com.apple.driver.AppleAHCIPort    3.0.5
com.apple.driver.AppleUSBXHCI    683.4.0
com.apple.driver.AppleSmartBatteryManager    161.0.0
com.apple.driver.AppleACPIButtons    2.0
com.apple.driver.AppleRTC    2.0
com.apple.driver.AppleHPET    1.8
com.apple.driver.AppleSMBIOS    2.1
com.apple.driver.AppleACPIEC    2.0
com.apple.driver.AppleAPIC    1.7
com.apple.nke.applicationfirewall    153
com.apple.security.quarantine    3
com.apple.kext.triggers    1.0
com.apple.iokit.IOSerialFamily    10.0.7
com.apple.iokit.IOSurface    91.1
com.apple.iokit.IOBluetoothFamily    4.2.6f1
com.apple.driver.DspFuncLib    2.6.3f4
com.apple.vecLib.kext    1.0.0
com.apple.iokit.IOAudioFamily    1.9.7fc2
com.apple.kext.OSvKernDSPLib    1.14
com.apple.iokit.IO80211Family    640.36
com.apple.driver.mDNSOffloadUserClient    1.0.1b5
com.apple.iokit.IONetworkingFamily    3.2
com.apple.iokit.IOBluetoothHostControllerUSBTransport    4.2.6f1
com.apple.driver.AppleHDAController    2.6.3f4
com.apple.iokit.IOHDAFamily    2.6.3f4
com.apple.driver.AppleBacklightExpert    1.0.4
com.apple.iokit.IONDRVSupport    2.4.1
com.apple.driver.AppleGraphicsControl    3.6.22
com.apple.AppleGraphicsDeviceControl    3.6.22
com.apple.iokit.IOAcceleratorFamily2    98.22
com.apple.driver.X86PlatformPlugin    1.0.0
com.apple.driver.AppleSMC    3.1.8
com.apple.driver.IOPlatformPluginFamily    5.7.1d6
com.apple.driver.AppleSMBusController    1.0.12d1
com.apple.iokit.IOGraphicsFamily    2.4.1
com.apple.iokit.IOSCSIBlockCommandsDevice    3.6.6
com.apple.iokit.IOUSBMassStorageClass    3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily    3.6.6
com.apple.driver.AppleUSBMultitouch    240.9
com.apple.driver.AppleUSBMergeNub    650.4.0
com.apple.driver.AppleThunderboltDPInAdapter    3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily    3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter    1.4.5
com.apple.iokit.IOUSBHIDDriver    660.4.0
com.apple.driver.AppleUSBComposite    656.4.1
com.apple.iokit.IOUSBUserClient    660.4.2
com.apple.iokit.IOAHCIFamily    2.6.5
com.apple.driver.AppleThunderboltNHI    2.0.1
com.apple.iokit.IOThunderboltFamily    3.3.1
com.apple.iokit.IOUSBFamily    683.4.0
com.apple.driver.AppleEFINVRAM    2.0
com.apple.driver.AppleEFIRuntime    2.0
com.apple.iokit.IOHIDFamily    2.0.0
com.apple.iokit.IOSMBusFamily    1.1
com.apple.security.sandbox    278.11.1
com.apple.kext.AppleMatch    1.0.0d1
com.apple.security.TMSafetyNet    7
com.apple.driver.AppleKeyStore    2
com.apple.driver.DiskImages    371.1
com.apple.iokit.IOStorageFamily    1.9
com.apple.iokit.IOReportFamily    23
com.apple.driver.AppleFDEKeyStore    28.30
com.apple.driver.AppleACPIPlatform    2.0
com.apple.iokit.IOPCIFamily    2.9
com.apple.iokit.IOACPIFamily    1.4
com.apple.kec.corecrypto    1.0
com.apple.kec.pthread    1

I just downloaded an update to ITunes this morning, and now I am getting an error message saying iTunes can't start because MSVCR80.dll is missing from my computer. What the heck happened?

I just downloaded the latest update for iTunes this morning, and now I am getting a message saying that iTunes can't start because MSVCR80.dll is missing from my computer. What the heck happened?

Troubleshooting issues with iTunes for Windows updates - MSVCR80

I installed the latest update of iTunes and now my computer is extremely slow and it freezes, What should I do to make it run as usual?

I installed the latest update of iTunes and now my computer is extremely slow and it freezes. When I click on the itunes icon, nothing happens, if it opens is a long time afterwards. Most of the time it does not even open, but the computer is very slow. It is a PC desktop running windos xp.

Hey ArgentoSB!
I have an article for you that can help you troubleshoot these issues:
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1421
Take care, and thanks for visiting the Apple Support Communities.
-Braden

My itunes will not open at all. it occasionally will open but when i plug my iphone into it the program freezes and crashes. please help as soon as possible

my itunes will not open at all. it occasionally will open but when i plug my iphone into it the program freezes and crashes. please help as soon as possible

i think i might have a solution... i have windows vista and after i installed to latest itunes update everytime i tried to open it it would freeze. I tried everything, including uninstalling itunes and all of its components and reinstalled it numerous times. So i went to the itunes folder in my folders, not on itunes, and i deleted my itunes library and playlists. After that it worked just fine, all of my music was deleted but luckily i had my files saved elsewhere.
I hope this helped! I know its frustrating and APPLE/ITUNES NEED TO FIX THE PROBLEM!!!!

I just downloaded the latest version of itunes for Windows and now itunes crashes every time i launch it

I just downloaded the latest version of iTunes for Windows and now iTunes crashes everytime I launch it. I have tried re-downloading and selecting Repair with no luck. Any suggestions?
thanks

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
tt2

I am unable to install the latest update to iTunes, I get constant error messages, even when I attempt to uninstall iTunes completely and start afresh, iTunes is still listed in my program files on my hard drive and the shortcut is still on my desktop!?

Is there a bug with the latest update to iTunes because I am unable to install it, I get constant error messages if I try to open it after installing

Hey there Mambo822,
It sounds like you are unable to open iTunes after installing a recent update. I would recommend the troubleshooting in the following article:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Follow these steps to resolve the issue:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
Thank you for using Apple Support Communities.
Cheers,
Sterling

Latest update causing iTunes to freeze and crash

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