Latest update failed, computer won't even start up
Downloaded the latest update (don't know which one, it was just a few days ago; system update and iTunes). The update failed and locked up. Upon shutdown, the computer will not start up. All that comes up is the grey apple and the spinning circle of lines (for hours). It's a 3 month old 27" quad-core iMac. I have tried starting up from the DVD and re-installing the system, but it fails saying there are essential files that it can't install. Disk Utilities says that it appears the disk is fine. Repair permissions had an error that it couldn't fix. Also, tried resetting PRAM. Disk Warrior DVD didn't start it up. Do you have any suggestions? I am not Terminal savy. Thanks.
G'day Blaise,
Do you have a Time Machine (or other) backup of your System from just before the update?
If so, then you can boot from the installation DVD, and then select ["Restore System From Backup"|http://docs.info.apple.com/article.html?path=Mac/10.5/en/15638.html].
If not, then you may be forced to Erase your disk and fully reinstall OS X using the installation DVD. Follow [these instructions|http://support.apple.com/kb/HT3910] if you wish to do that. (Note that it will delete your data).
Cheers,
Rodney
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Thanks so much for reading a long message.marissa07, welcome to the forum,
marissa07 wrote:
......snip..
================================================================================
The device driver got stuck in an infinite loop. This usually indicates problem with the device itself or with the device driver programming the hardware incorrectly.
Please check with your hardware device vendor for any driver updates.
==================================================================================
Have you tried updating your graphics driver?
Error message in Windows XP: "STOP 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER"
You can find the latest driver for your system here. Another option would be to run ThinkVantage System Update, which is hopefully on your system, if not you can find it here.
I'm not saying this is the solution or ruling out a hardware problem, (which the flickering suggests), but it's a good place to start
Let us know
Andy ______________________________________
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http://docs.info.apple.com/article.html?artnum=107120
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