Latest update for iphone failed. Asking me to connect but already plugged in.

Device not recognised. Tried a 2nd PC. Downloaded update but that failed. Tried factory restore but that failed too. Error 4000. Now phone invisible. Image of itunes and plugin with an arrow on the screen.

On plugging it into the 2nd pc, it finds it and gives me the choice of an update or factory reset. Once the s/w is extracted the above message is displayed.

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