Latest Update will not install

The latest update of Itunes will not install. When I go to install, I get the message that the installer encountered errors before Itunes could be configured.
I have tried everything at http://support.apple.com/kb/HT1926 and non of these have helped.
Can someone advise, please.

Hello rjohnson
If there is an issue with update or permissions the better, quickest and safest way is to download and install firefox:
1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html
2. '''''Trash''''' the current Firefox application to do a clean install.
3. Install the version that you have downloaded.
Do not select to remove your personal data, your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks or other personal data.
see also: [https://support.mozilla.org/en-US/kb/install-firefox-mac?redirectlocale=en-US&redirectslug=Installing+Firefox+on+Mac Installing Firefox on Mac]
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

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