Latest upgrade to 3.6.15 failed, no matter what I try to do I keep getting message to restart your computer to complete a previous upgrade of Firefox. I have restarted many times and still get the message and am unable to even uninstall it

unable to use firefox at all now

* Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install.
* Install the new version that you have downloaded.
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

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