Latest Verizon Messages web update lost contact names?

I use Verizon Messages all the time on my phone and the web. Last night's update for the web client has removed the capability of assigning a contact name to the people in a conversation. When you click on the down arrow next to the phone number, there is no longer the capability of adding this number as a contact.
Help?!?! Who remembers phone numbers anymore. I need to be able to assign at least a first name to my conversations. The sync'ing of all my contact info doesn't work with backup assistant because I keep my contacts in Google Contacts, not on my phone directly.
Can we please get manual contact name assignments back?

Contact names came back! Wonderful.
Thank you.

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Verizon Messages Web App times out?

My Verizon Messages web app just started timing out after being inactive for a bit. It will give me a warning, but then it times out if I don't do anything. I like to keep it open in a tab on my browser while I work, so that desktop notifications pop up if I get a text. It only started timing out recently (in the past few days), and I'm wondering if this is a setting I can change?

Well, you might can find a browser extension that will auto-refresh your page. I use another app called Mighty Text that syncs with my Android and has a browser window that refreshes automatically as well as allows me to respond via small pop up window when not in browser and lets me dismiss notifications on the phone from the PC.
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Verizon Messages web app refresh

In Verizon Messages web app, is there a way to increase the frequency of the refresh? Texts are taking an inordinate amount of time to display after I hear them come in on my phone. Mostly, I have to do a manual browser refresh. I've tried Chrome and Firefox. Any suggestions?

Well, you might can find a browser extension that will auto-refresh your page. I use another app called Mighty Text that syncs with my Android and has a browser window that refreshes automatically as well as allows me to respond via small pop up window when not in browser and lets me dismiss notifications on the phone from the PC.
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Verizon Messages - Web Version

this morning, I logged in to the web version and all of my texts are there, but the names that I'd previously assigned them are not. How do I associate names with the numbers in the web version of verizon messages

Hello blueyez_760,
Help is just a posting away! Let's get your messages documented accurately. May I ask are these messages originated from the device or the website? Also, what names are associated with the messages? For example, are the names random or from other contacts on your device? As you share the details then we can assist.
Thank you…
ArnettH_VZW
Follow us on Twitter @VZWSupport

Verizon Messages web app sent messages not showing up on phone app

When I send a message from the Verizon Messages website on my pc the sent message does not sync with my phone (Samsung GS4). I just started using this a few days ago, so it is the latest version. Sent and received messages from my phone show up on my phone and one the website, and sent and received from the website show up on the website, but sent messages from the website don't show up on my phone. Any ideas?

nrkpt14,
Oh no, I am sorry to hear you are not seeing the messages sent from the web on your phone. Are you looking for the messages on the actual Verizon Messages app? Is the phone properly setup?
KarenC_VZW
Follow us on Twitter @VZWSupport

My Verizon Messages web page

So I activated the my verizon messages app. yet my son when he texts back automatically go to the apple IPHONE app and not to my my verizon web app page, nor the verizon application either. is that because he and I might have the enhanced apple texting application (forget its name) turned on?

Hi Ktjensen,
Messaging is important! Let's get this resolved. What version of Verizon Messages application are you using http://vz.to/18gEcSk? Is the application downloaded to both iPhones? Try turning iMessage off, this will force all messages to through regular sms. Then test to see if the messages will appear on the Verizon Messages page. Keep me posted.
Thanks,
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Tweet us @vzwsupport

Verizon Messages web app appears to be down.

I noticed a few other posts with Verizon Messages troubles in the past few weeks, but tonight it looks to be straight unavailable.
I tried connecting through Chrome (the page itself times out) and IE (the Verizon page loads but the web app itself just has a spinning wheel, forever) on two different computers (a Windows 7 desktop and a Windows 8.1 tablet) and my cell phone (Windows Phone 8.1). My internet connection is Verizon Wireless 4G LTE, so it would be a bit bizarre if it were an ISP issue; the rest of Verizon's site, including My Verizon, all loads just fine.
I have used it in both browsers, on multiple devices, as recently as yesterday without any issue. I tried clearing all browsing data (cache, passwords, security certificates, etc.) and restarting but I still get the same thing. All other internet traffic is, obviously, coming through just fine.

verizon says online messaging is a courtesy
I don't know how much of a credit I would expect, but saying it's a courtesy is kind of a slap in the face.
Don't get me wrong, I love my service; but if VZ Messages is a courtesy, it's the only courtesy I've ever seen with apps on Android and iPhone, a Desktop client, a web app, a support page, its own set of terms and conditions with an express license to use the "courtesy" (which isn't called that anywhere in any of these places), and a privacy policy. I guarantee they have used online messaging in marketing for their service.
Yeah, I know Verizon can terminate the service any time without notice. That doesn't mean they should.
If this is a "courtesy," so is everything else Verizon provides. Duly noted.

IOS4 update = lost contacts, apps crash and cannot sync my music need help

I like many had no problems with updating in the past. I even enjoyed the days off an update just to get to grips with new features. This experience has been abolished with the IOS4. I’ve had my 3G for just over a year (just). I came to update to the IOS4. The update took a long time but I got there in the end. However when iTunes sync came into play is where Im having problems my apps moved across no problems but then I got iTunes couldn’t back up my iPhone because the computer wouldn’t allow. I googled this and came to apples support guide on the matter. which was just delete the back up file in preferences (before I did this I did get a text from someone I know but his name wasn’t coming up just the number I feared then Id lost my contacts) so I did delete my back up. but then the next problem was iTunes couldn’t backup because of an unknown error (-20) (I’ve researched this unknown error and I can’t find anything on it) so I restored the software on iTunes and still I get this error
so now Im left with a iPhone with no music, no contacts, no saved app data even apps crash on start. I read on softpedia (http://news.softpedia.com/news/Apple-Knew-iPhone-3G-Owners-Would-Run-Into-iOS-4- Upgrade-Problems-Customer-Claims-145332.shtml) that an apple employee suggested that apple knew this was going to be a problem and there will be a fix at a later date after the iphone4 and IOS4 rollout and either to wait for this, or buy an iphone 4. To simply buy an iPhone 4 is not an option I bought my phone outright on a payandgo and Im disgusted that an apple employee can even suggest that. now that I know Im not alone on this I want to know just what apple are going to do to fix this asap (for the money I paid I could off got a decent laptop with Skype) I expect and demand a resolution to my problem that isn’t going to cost me more time and money than it already has.

just an update,
after reading that some people who are contacting customer support were having some success in fix/getting the iphone replaced. I decided to do the same after going through some testing with the customer care assistant. he told me that I should uninstall itunes and other apple software and reinstall itunes.
uninstall itunes, quicktime, Apple Software Update, Apple Mobile Device Support, Bonjour, Apple Application Support in that order
it didnt help me but I have now a referance number and I have to ring back tomorrow. the funny thing was that when the customer support guy was putting me on hold to find this resolution he told me that 'this is strange because we have not had this problem or any problems with our update on this phone'.........
I corrected the man and told him 'well, with respect if you was to go on your support forum you will find page after page of people with similar problems not getting answered'
and now im seeing people are having problems with the iphone4 lmfao

Why is the Verizon Messages Web App not loading properly?

I use the Web App daily, but for the last two days the "loading" symbol just keeps spinning.... I've tried it in both Chrome and IE, but have not been able to get it to load. I've signed in without any issue.

perryfarms,
That certainly is not something we would expect to happen! Let's wake this up and get you moving with your messages! Do you have this same issue with a different computer? Have you tried deleting your computer's cookies and cache? When was the last time you were able to successfully view this messages page?
SandyS_VZW
Follow us on Twitter @VZWSupport

My text messages show number not contact name

Does anyone have any hints on how to fix?

Is the person texting you in your Cntacts list? If not you'll only see the number.
If they are in your Contacts, check their contact to make sure the number they are texting you from is listed in their contact.

Copy iphone 5 contacts to Verizon messaging

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Lindsey:
Thanks for your response. I do not have a Verizon Cloud account as I have both MS Cloud accounts (One Drive) and an iCloud account. The iCloud account does an excellent job of syncing all our contacts across four IOS devices and a WIN8 computer running Outlook 365. I really would prefer not to add yet another cloud account but if the Verizon cloud account will sync the contacts WITHOUT ANY ADVERSE EFFECTS such as dropping contacts, adding duplicates, etc., I would consider it. If I cannot obtain that assurance from the Verizon cloud account, I would prefer to simply copy my contacts files periodically.
Thanks for looking at this issue.
Terry Maher
Terry Maher
[email protected]<mailto:[email protected]>
Phn: (425) 688-3939
Fax: (206) 888-4605
Sent from my MS Surface Pro II

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Is there any way I can get my phone to do this either by adding software or choosing various phone options?
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hi hadimassa,
what is this " E63-1(260.02) RM437 V: 200.21.012"
i see these from my mobile :
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I have a mid 2013 macbook air, purchased in spring 2014, ever since it was new it would not always display a contact name in the message app, sometimes it would just display a phone no as the only form of identification for a particular message thread. some message streams would have proper ID, IE a name, others would just have the contacts phone number, it was a bit hit or miss.. this has recently gotten much worse, now 95 percent of my message streams have no contact name, only a number showing.. an Apple tech told me its because phone/macbook integration is only a few months old, and this is basically the state of affairs at the min, it may improve over time. he also told me that my macbook can glean a certain amount of contact info from my phone, if it is on the same wi fi etc.
The reason i am enquiring here, as to the veracity of the above answer i got from Apple, is not so much lack of faith, usually their tech guys are very good in my experience, BUT, i have seen other people with this same problem asking for help on various forums, and people have posted replies on HOW TO FIX THIS ISSUE, which made me wonder if it is indeed a fixable issue.. interestingly, none of the fixes mentioned has worked for me so far, so as a last resort, can any of you tech genius's suggest a fix???
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After speaking to more than one Apple Genius who struggled to fix the above, i visited my local store and spoke to a dude who i believe was more of a sales asst/supervisor than a 'Genius', he quickly found that my hotmail and icloud contacts did not match, and this was causing the issue, he advised me to ensure all of my contacts from both of the aforementioned, were entered into my macbook contact app and thus icloud, then to switch off hotmail contacts in my settings.

TS2755 I cannot see contact names in messages and I cannot send or receive messages. This started last night. I have updated the latest software. I have rebooted several times.

I cannot see contact names in messages and I cannot send or receive messages. I have downloaded the latest software. This started yesterday.

What system is your mail in? Corporate Exchange? GMAIL?

Latest Verizon Messages web update lost contact names?

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