Latest version Adobe Muse does not open

Question

I get the error (see picture) I have installed a clean version of Adobe Air, a new version of Muse, restarted the computer and still get this.
Can someone help I am working on a site at this moment and I need to use Muse.
Thank you
Jean Luc

Answer 1

In case others run into this problem:
One of the folders Muse needs to write to become read-only. To fix on a mac:
In the finder, select Go->Go To Folder, and enter "~/Library/Preferences/com.adobe.AdobeMuseCC.2014.3/" (Without the quotes, including the tilde). Once there, click on File->Get Info, which brings up the info dialog. At the very bottom is a section called "Sharing & Permissions" - click the turn-down to view the section. There should be a table of users and privileges, so make sure that your user is listed. If it is listed, make sure that the privileges are set to "Read & Write". If it isn't listed, click on the little plus button, and add your user. Then set privileges to "Read and Write" as above. Once that is done, take the same steps on the "Local Store" folder that is inside the AdobeMuseCC2014.3 folder.
On Windows, paste "%appdata%/com.adobe.AdobeMuseCC.2014.3/Local Store" into an Explorer window.  Right-click, and select Properties. In the properties window, make sure the "Read-Only" checkbox is unchecked. Then, go to the security tab, make sure your profile is in the "Group or user names" section and that when your username is highlighted that "Full control" is checked in the lower window. Do the same for the "Local Store" folder here as well.
Once these permissions are set, this problem should be resolved.