Latest version crashes MSVCR80.dll missing
When I installed the latest version of iTunes it would not install properly. I get an error message saying that MSVCR80.dll is missing. Try reinstalling the program. I get the same message the second attempt. I removed the software and tried again. Still same problem
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99416)
Similar Messages
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Tried to download latest i tunes version. After install, I can't bring the program up. Keeps telling me MSVCR80.dll missing. Un installed and then re installed but same message.
Got it done. Uninstalled all apple programs. Did a complete defrag. Downloaded itunes and went to completion.
Go to HTTP://support.apple.com/kb/HT1923 for procedureGo to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
Updating to latest version of i tunes but stopped by this error message MSVCR80.dll missing, what can i do?
This happened to me today as well post installing the latest version of itunes. I did a search on google for the error and came across a recommendation to :
Note: Start Windows in Safe Mode to complete any of the following steps if you're unable to access Windows normally due to the msvcr80.dll error.
If, and only if, you're receiving the msvcr80.dll is missing error when you open Apple iTunes, do the following: (skip this step if your msvcr80.dll error is occurring with a different program)
Uninstall from Windows the following five programs in this order: iTunes, Apple Software Update, Apple Mobile Device Support, Bonjour, and finally Apple Application Support. If you have iCloud, remove it as well.
Uninstalling these programs in Windows is done from an applet in Control Panel called Programs & Features (in Windows 8, 7, or Vista) or Add or Remove Programs (in Windows XP).
Note: Songs and playlists in iTunes will not be removed when you uninstall the iTunes program or any of the other, already-mentioned Apple programs. If you'd still like to back them up, they're usually located in the My Music folder in Windows.
Download the latest version of iTunes from Appleand note the location you're saving it to so you can find it once it's done.
Run the iTunes installation as an administrator. If you're not sure how to do that, see How Do I Open an Elevated Command Prompt? for help. That procedure shows you how to open the Command Prompt program as an administrator, but the steps are essentially the same for anything, including the iTunes installation package you just downloaded.
A general overview of removing and reinstalling iTunes can also be found here on Apple's site but the above procedure seems to work better in this particular situation. -
I have tried installing new version of itunes on my pc (windows 7 64 bit) but I keep getting an message saying MSVCR80.dll missing. Can amyone tell me how to resolve this please?
I've just (finally) managed to fix this problem today. I checked the Apple Support forums, and it seems a lot of people are having the same problem.
I rang the Apple Support line, and the very helpful man (thanks Alan!) talked me through it stage by stage. If you go to the following page on the internet: http://support.apple.com/kb/TS5376 it takes you through the process. WARNING - it takes a little time!
Basically, the first thing you have to do is go to your Program Files and double click on your iTunes folder. There'll be a number of files with the suffix .dll - you need to move all the .dll files from that folder to your desktop - you can simply click and drag them on the desktop..
Next, uninstall iTunes - go to Control Panel / Add/Rempve Programs and when the list comes up remove iTunes. This will take a few minutes... Then reboot your computer.
Next, go back to Control Panel / Add Remove and Remove - IN THIS ORDER -
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot again!
Next, check in your Program Files that the iTunes folder is completely gone - if it has, great: if it hasn't, right-click on the folder and press Shift and Delete - it will say "Are you sure you want to completely remove the folder "iTunes"? Click on "Yes".
Reboot!
Then go to the iTunes download page and voila! It should download iTunes without any problems... well it did for me.... Good luck! -
after getting the latest update I recieve an error about MSVCR80.dll Missing, has anyone found the solution as uninstalling and then installing doesnt seem to work
Doublechecking. Have you tried the following user tip?
Troubleshooting issues with iTunes for Windows updates -
I can't open .pdfs ever since loading the latest version. Core dll is missing. Help!
There are a number of similar topics in this forum over the last few days. There are indications that this problem may be caused by a rootkit infection.
Google "scan for rootkits" to find if your machine is infected. -
Attempting to install the latest update, received = this program cannot start "MSVCR80.dll Missing". What should I do?
Click here and follow the instructions.
(98820) -
I use Windows 7 and can't get itunes to start due to msvcr80.dll missing.
I use Windows 7 and can't get itunes to start due to msvcr80.dll missing. I downloaded and installed latest version of itures and can't get it to start. Any suggestions?
Hi, I followed others yesterday with the same problem and removed all Apple Inc programs, rebooted and reloaded iTunes appears to of sorted this issue but as others have found OUTLOOK now takes ages to load and open ??
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I need help! I cannot access my iTunes from my window's. I keep getting message "error 7" and also MSVCR80.dll missing. I do not know how to access this?
I tried downloading the latest version of iTunes, but it does not sync to my windos 7 HP because of the previous messages. Any feedback would be greatly appreciated.
Thank you,
ElsaV73Hope this article helps you:
http://support.apple.com/kb/TS5376
Pleas reply with any further questions. -
Windows error code: "msvcr80.dll missing"
I just upgraded to the latest Itunes and now get the error "msvcr80.dll missing". Can anyone help? I'm running a windows 7 Sony Vaio laptop
Setag wrote:
Hi,
I'm using Windows 7 64bit and the problem was solved in one step. Simply "Restore" Windows to a time prior to your installing the iTunes update.........It fixed everything, my library was there and I had access to iTunes.
One thing to remember, when you restore and open iTunes DON'T choose to update iTunes
I just did the exact same thing as you did after spending about an hour trying to fix it. iTunes updates drive me insane!!! I wish they would quit trying to "improve" what was never broken in the first place. -
after I-Tunes update I receive an error MSVCR80.DLL missing please reinstall I-Tunes, I did a few times but it is not working
Okay! Thanks for the tip, David. I did what you did too, and that fixed my Apple Software Update thing. I downloaded the latest update using that program and installed using the program, and everything was fixed!
I think it was when I had a problem installing using Apple Updater that began the problems, and installing manually just added fuel to the fire. But now everything's fine! Thanks, man! -
After iTunes update, iTunes.exe System Error - msvcr80.dll missing. Followed the support suggestion & uninstalled then re-installed iTunes 5 times & still no good so followed Apples advice & uninstalled again then went into programme files & manually deleted the files re-installed again & now getting iTunes.exe System Error - icudt49.dll missing. I give up, anyone out there help ?
I've just (finally) managed to fix this problem today. I checked the Apple Support forums, and it seems a lot of people are having the same problem.
I rang the Apple Support line, and the very helpful man (thanks Alan!) talked me through it stage by stage. If you go to the following page on the internet:http://support.apple.com/kb/TS5376 it takes you through the process. WARNING - it takes a little time! The main purpose of this is to remove any trace of the old version of iTunes from your computer...
Basically, the first thing you have to do is go to your Program Files and double click on your iTunes folder. There'll be a number of files with the suffix .dll - you need to move all the .dll files from that folder to your desktop - you can simply click and drag them on the desktop..
Next, uninstall iTunes - go to Control Panel / Add/Rempve Programs and when the list comes up remove iTunes. This will take a few minutes... Then reboot your computer.
Next, go back to Control Panel / Add Remove and Remove - IN THIS ORDER -
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot again!
Next, check in your Program Files that the iTunes folder is completely gone - if it has, great: if it hasn't, right-click on the folder and press Shift and Delete - it will say "Are you sure you want to completely remove the folder "iTunes"? Click on "Yes".
Reboot!
Then go to the iTunes download page and voila! It should download iTunes without any problems... well it did for me.... Good luck! -
When I open iTunes I get an error message "MSVCR80.DLL missing". I downloaded this .dll and installed in C:\Windows|System32. I then scanned my computer to fix registry errors.I uninstalled iTunes and reinstalled and got the following error message "Apple Mobile Device failed to start".
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
I installed iTunes update on my pc running windows vista and now it will not open. Error message MSVCR80.dll missing???
First try updating to iTunes 11.1.5.5, using an installer downloaded from the Apple website:
http://www.apple.com/itunes/download/
If you still get the errors after that, try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
Re: "MSVCR80.dll Missing" Thanks to mspanner and others for you help. Followed your advice, which worked.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features(Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (If this won't uninstall press on)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2
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