Latest version downloaded and installed but older version opens

I'm using Firefox on a Mac OS10. I upgraded to 6.1 and installed it but when I log on each day an older version 3.6 opens. So I have to go into downloads and open 6.1 and then close the old version to get 6.1 to open.
Why is 6.1 not opening on startup?

By running in safe mode the plug-ins are not running. The issue may be caused by a plug-in.
http://support.apple.com/kb/TS3430 gives instructions on how to manage/troubleshoot 3rd part plug-ins.
Try the knowledge base and let us know.

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I have a Macbook Pro. I updated to 10.9.4 an downloaded the trial for Creative Cloud. It downloaded and installed but will not open. I shut down and tried reinstalling. Same problem.

I have a Macbook Pro. I updated to 10.9.4 an downloaded the trial for Creative Cloud. It downloaded and installed but will not open. I shut down and tried reinstalling. Same problem.
Thanks.

I stumbled upon the solution. In addition to downloading Creative Cloud, I needed to go back to the website and download trials for the programs I want to use--Photoshop and Lightroom. Once I did that, I was in business. Would save trouble if that was made clear on the download site.
Thanks

PB Apps on BBW Downloading and installing But won't open.

I've just bought a Playbook and installed the lates OS. When I went to Blackberry World to install some apps, they seem to download and install fine but then sit in limbo and won't open. This has happened to 3 free apps now.
Solved!
Go to Solution.

The apps I installed are the Blackberry Tutorial, The Belgium Zip Code Lookup and a Soltaire Game.
The apps are visible on the App World screen as installed. But no icon appears anywhere else. Touching the app in the App World menu only provides a description. There is no loss of functionality with the rest of the Playbook.

How do I find, download, and install an older version of the Netflix app?

I was using the Netflix app when it froze up trying to start playing an episode of a TV show. Rebooting my iPhone 5 didn't unfreeze it, so I deleted the app. When I went into the App Store to download it again, it said I had to update to iOS 7.0 or higher in order to download the Netflix app. In the past, the App Store has given me the option to download an older version of the app and this has always fixed any problems I have had with it. Next, I tried logging into iTunes on my laptop (I'm working in Windows, in case that makes a difference) to see if it would give me the option to download an older version of the Netflix app there, but that didn't work either. Finally, I called Netflix's customer support help desk line, but they told me they have no app link to send me and no control over which old editions Apple chooses to offer in the App Store, and that my best bet was to go ask you fine folks if you have any possible solutions.
(The reason I can't simply upgrade from my current setting of iOS 6.1.4 is that when Apple released iOS 7.0, even with adjustments to the color contrast, the reduced motion feature enabled, and sunglasses on, using my iPhone 5 for more than 5 minutes at a time gave me projectile-vomit-inducing migraines that lasted 24 hours each time. I'm disabled so I use my iPhone for pretty much everything, though I would say about 95% of my usage time is watching movies and TV shows on apps like Netflix for entertainment -- distraction is a huge part of my pain control plan, because so few medications help me -- because it's more convenient than using my laptop in bed, both in terms of distance to available power outlets and in terms of how I'm able to position my disabled body most comfortably. So I'm not just being a stupid stubborn girl here, I just couldn't make iOS 7.0 work for my disabled body and I don't currently have the financial resources to trade my iPhone 5 in and go buy an Android smartphone that does work for me...though I'm increasingly suspicious that this may be my only option.)
I tried downloading older Netflix apps compatible with iOS 6.1.4 in various public forums online as one of my friends recommended, but when I moved the old Netflix app into my iTunes Library, it kept asking me for the password of the original iTunes account that downloaded the app in order to access it and sync it to my iPhone 5. And I haven't been lucky, no one has been using their username or "password" as the password. I have yet to find a download link offer the username/password combo in the details for new downloaders, so if any of you have an old version of the Netflix app that's compatible with iOS 6.1.4 and want to share your username/password combo with me (after which you should change your password for safety, obviously), I couldn't possibly be more grateful.

Have you rendered both iOS 7 and iOS 8 (both of which will work on your iPhone 5) out of the question entirely without trying every possible configuration? The animations can be disabled entirely, if that's the problem. And if the whiter-brighter user interface is the problem, there's reverse-contrast modes that darken everything. You can expose accessibility controls to gain immediate access to these functions to toggle them on and off. I guess my point is you may have decided against upgrading the OS based on an early experience with iOS 7 when Apple has since made changes in later revisions to address some of the usability complaints.
Now, Apple's instructions for downloading older versions of apps is to do so from the Purchased list, not from the app's product page.
See here:
Install the latest compatible version of an app on an earlier version of iOS or OS X - Apple Support
Let us know how that works for you.

I have solved the problem by removing 2012 version 9 and installing an older version. When will it be safe to reinstall version 9 for windows 7 ???

After installing the Firefox 2012 update on my Windows 7 laptop it keeps crashing even after several delete and reinstalls so I searched for an older version and that seems to work OK.

Perform the suggestions mentioned in the following articles:
* [https://support.mozilla.com/en-US/kb/Template:clearCookiesCache/ Clear Cookies & Cache]
* [[Troubleshooting extensions and themes]]
* Update All your Firefox Plugins -> [https://www.mozilla.org/en-US/plugincheck/]
** '''When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)'''
Check and tell if its working.

How to delete ios 5.1 and install the older version

how to delete ios 5.1 and install the older version????

apple stopped signing 5.0.1 and 5.0 fw.
but to answer your question, you can still download old firmwares and then press shift while clicking on the restore button in itunes, point it to the fw and there you (should) go.

TS5376 I'm having a problem with downloading and installing the new version of itunes for windows (11.1.4) I have done everything the troubleshooting article has said and it is still not working properly.

'm having a problem with downloading and installing the new version of itunes for windows (11.1.4) I have done everything the troubleshooting article has said and it is still not working properly. I have even done a repair to see if that works and it has not. Has anyone else found a new way to get it working?

Try Troubleshooting issues with iTunes for Windows updates.
tt2

I found information on how to transfer my library to a new computer. I am going to use an external hard drive for this and transfer my itunes folder to the new computer. I will then download and install a new version of itunes on my new computer. My q

I found information on how to transfer my itunes library to a new computer. I am going to use an external hard drive for this to transfer my itunes folder to the new computer.
I will then download and install a new version of itunes on my new computer.
My question is this. When I do this, will itunes have all my album artwork for all my library? My library has a lot of my own music and I have spent quite a bit of time copying album artwork that itunes did not add. I am really hoping I don't have to do this again!
Thanks for your help!

If you follow the directions in this Link...
Copy iTunes to an External Drive
http://support.apple.com/kb/HT1751
Everything should be carried across...

Pages is saying it has been downloaded and installed but it is not on my Mac Book

I have just downloaded Maverick and Pages, keynote and numbers are all saying that a new version has been downloaded and installed but they have changed the software I had already been installed, I know this because my ipad3 has had the new upgrades and the icons have changed.
Can anybody help me please?

No, the download doesn't change the older Pages 09. The icons on the older pages documents on the Mac changes but not the Pages 09 application. You still have the application in the Application folder.
What you see on the iPad I can only guess. I don't have an iPad.

I downloaded fire fox and installed but its not opening after installation

I downloaded fire fox and installed but its not opening after installation. So what should i do?

Hi, tiger's iphone.
Thank you for visiting Apple Support Communities.
Here are the best troubleshooting resources to go through when experiencing issues updating your iOS device over-the-air.
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
Resolve issues with an over-the-air iOS update
http://support.apple.com/kb/TS4431
You can also update this iPad via iTunes on a computer as an alternative.
Update your device using iTunes
If you can’t update wirelessly, or if you want to update with iTunes, follow these steps:
If you use your device's Personal Hotspot for your computer's Internet connection, update your device wirelessly or connect your computer to another network.
Install the latest version of iTunes on your computer.
Plug in your device to your computer.
In iTunes, select your device.
In the Summary pane, click Check for Update.
Click Download and Update.
If you see an error message while updating your device, you can learn how to resolve iOS update errors in iTunes.
Update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
Cheers,
Jason H.

New pc with windows 8.1, downloaded and installed cs5,no problem open bridge and cs5, but can't read raw file , try to update, can't complete or failed updating, please help

new pc with windows 8.1, downloaded and installed cs5,no problem open bridge and cs5, but can't read raw file , try to update, can't complete or failed updating, please help

Sounds like you somehow got the mac version.
Download the windows 6.7 camera raw update from this link:
Adobe - Photoshop : For Windows : Camera Raw 6.7 Update

Downloaded and installed but there is no icon or access to audition on my desktop

hello,
i have downloaded and installed the trial version of Audition. it says i have installed the app and it is up to date. but the icon is not on my desktop. the general Creative Cloud Icon is there that takes me to the "watch tutorials" but i am unable to access the program. no icon on my computer.
please help desperate to complete a project in one day! thanks!!! kate

If it's a Mac the look in Go>> Applications & if it's Windows then look in C:\Program Files\Adobe or C:\Program Files (x86)\Adobe.
If it is not there that means it wasn't downloaded/installed properly and needs to be installed via Adobe Creative cloud desktop app again.

My business partner signed up for the acrobat xl pro, and added me to the account. it send me an email to download and install, but after it downloads, nothing happens, can't double click on it to open, it just does nothing on the double click. I tried

my business partner signed up for the acrobat xl pro, and added me to the account. it send me an email to download and install, but after it downloads, nothing happens, can't double click on it to open, it just does nothing on the double click. I tried to download again, and still same thing. I am on a mac with latest OS. Does anyone know what I am doing wrong?

he is on a pc, we bought a subscription to the license and was told it's 180 a year or 14.99 monthly per user, on the business plan. So the sales rep on the phone walked us through adding the people who will be added to account who will need a license to use. the sales rep said that we just need to go to that section and add users and it will email the user a link to download the file and install

After I updated to yosemite my iMovie will not open. I have found the folders in the applications for both versions 9 and 10 but neither one opens when I double click on the icon. How do I remedy this?

After I updated to yosemite my iMovie will not open. I have found the folders in the applications folder for both versions 9 and 10 but neither one opens when I double click on the icon. How do I remedy this?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

Updated but no Camera Raw 8.6. Downloaded and installed but still no CR 8.6.?

Updated but no Camera Raw 8.6. Downloaded and installed but still no CR 8.6.? LR 8.6 wants me to install before sending to PS CC 2014. Any thoughts?

See if this thread helps you at all:
Where has Adobe HIDDEN the Camera RAW 8.6 update (again!)?

Latest version downloaded and installed but older version opens

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