Latest version of Flash (10.3) seems to have caused loss of ALL sound!

First, here are my specifics: I have a HP 2140 Notebook (32-bit system) running Windows XP, Firefox 5.0.
Here is what I did: yesterday, I downloaded the latest version (10.3) of Flash. I didn't do anything else differently.
Sometime later (the problem did NOT happen immediately), I realized that I had NO sound at all on my computer--i.e, not just Flash sounds, but no alerts, no startup/shut-down sounds, no NOTHING!
Hours & hours of research and trial & errior have led me to connect this problem to Flash. I have actually restored the sound TWICE--I believe through deleting & reinstalling Flash as well as delecting Macromedia cookies, etc.--but both times, after a period of time in which I didn't do ANYTHING else, the sound went away again.
As you might be able to tell, I am extremely frustrated at this point! Right now, I have uninstalled Flash and left it off, but still, no sound. This can't be a problem with my computer or my sound card--the drivers are updated, all components are reported to be functioning normally, etc.
Someone, please help! I am fairly computer-savvy about the basics, but not about technical stuff, so please, if you know what the issue might be, step-by-step instructions would be awesome, and I would be extremely grateful!!!

That's the problem--my computer is NOT a Pavillion machine. However, after I replied last night, I realized that instead of the using the model number (HP 2140), I could use the product number which was also located on the bottom of my machine (a longer, more random string of numbers). When I did this, the correct HP Notebook 2140 came up, even though this model is not otherwise listed on the site. After that, I was able to access the driver info.
Unfortunately, by that time it was almost midnight, and I had to work today! But I will try to download the appropriate driver as soon as I get home this afternoon.
You said you are not convinced that the audio drivers are the problem--is there something else that you can think of? Do you think that my problem is related to Flash as I suspected? What about the fact that I DID actually restore sound on two separate occasions--wouldn't that suggest at least that my speakers are working?
Thank you again for sticking with me on this!!!

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Welcome to Adobe Forums.
As you don't have internet on computers, you can download offline installers for Flash Player 11.4 from here :
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Latest version of Flash (10.3) seems to have caused loss of ALL sound!

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