Latest version of iTunes screwed up everything!
I just downloaded the lastest upgrade to iTunes and it screwed everything up! My library (mixture of loaded CDs and purchased must) no longer shows in iTunes and everything (but a few songs) has been wiped from my iPod Touch 5. The path to the library in Preferences is correct, the music is in that path but nothing shows. I was able to reimport all of my music (4800+ songs) but now they won't sync to my iPod. How do I fix this mess?
I had the same problem yesterday, You would click on the Itunes icon and would get the hourglass and then nothing. I tried to reconfigure the firewall, Nothing. I unistalled Itunes, Quicktime, Nothing!
This is how I fixed it:
Under Norton Internet Security you have an option to remove Norton. I Did that and then went to the Website and re-installed Norton Internet Security. Everything works now. Try this and see if it works for you.
I have Norton 2005. My roomate has Norton 2006 and has no problems with the updates and Itunes.
Similar Messages
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Newest version of itunes screwed up everything!!
I installed the newest version of iTunes from the iTunes website and now I don't have an iTunes on my computer at all. I tried to reinstall from the original disc that came with my ipod and it won't load either. Now i can't put music on my ipod. What the heck happened???
I had the same problem yesterday, You would click on the Itunes icon and would get the hourglass and then nothing. I tried to reconfigure the firewall, Nothing. I unistalled Itunes, Quicktime, Nothing!
This is how I fixed it:
Under Norton Internet Security you have an option to remove Norton. I Did that and then went to the Website and re-installed Norton Internet Security. Everything works now. Try this and see if it works for you.
I have Norton 2005. My roomate has Norton 2006 and has no problems with the updates and Itunes. -
I have ensured I have installed the latest version of iTunes and conducted everything to the point of burning from a playlist to a CD. When I do this the iTunes window states "Disc Burner or Software not found" "CD/DVD doesnt have connectivity to burn via iTunes".
I have checked my drive and it reads a pre-recorded disc correctly. Any help please ???I have the same problem as simtagman. Would you mind looking at my diagnostics?
Microsoft Windows 7 Home Premium Edition (Build 7600)
Dell Inc. OptiPlex 745
iTunes 11.0.1.12
QuickTime not available
FairPlay 2.2.32
Apple Application Support 2.3.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.1.3
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 00**********DA0
Current user is not an administrator.
The current local date and time is 2013-01-30 20:37:00.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is not supported. (16005)
Video Display Information
Intel Corporation, Intel(R) Q965/Q963 Express Chipset Family
Intel Corporation, Intel(R) Q965/Q963 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.0.1.12 is currently running.
iTunesHelper 11.0.1.12 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.3.0),
D: SONY DVD-ROM DDU1615S, Rev EDS3
Audio CD in drive.
Found 12 songs on CD, playing time 47:22 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:58:33
Track 3, start time 08:07:13
Track 4, start time 11:52:03
Track 5, start time 17:18:13
Track 6, start time 20:39:28
Track 7, start time 23:42:71
Track 8, start time 28:40:61
Track 9, start time 32:44:72
Track 10, start time 37:00:26
Track 11, start time 40:09:35
Track 12, start time 43:05:43
Audio CD reading succeeded.
Get drive speed succeeded.
<Edited by Host> -
rigght after i got the ios 7 update i noticed everything from my icloud was on my phone i dont want all that stuff on here so i plugged it into my computer and its saying that i need the latest version of itunes i have downloaded it twice and i am still getting the same error message. So my question is how am i supposed to download the latest version of itunes if its not working. it says for a Windows computer the update is 11.0.5 but i need 11.1 what am i supposed to do ?
you dont need computer. go to settings > icloud and turn off what you dont want like photostream/calendars/contacts. for itunes 11.1 you need to go to itunes.com and download it then install it.
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I am using OS 64 bit Windows Vista Home Premium and recently updated the latest version of iTunes. (I only have this CD burning software on my Laptop). Ever since updating, I received the message 'Registry settings for the iTune drivers are missing for CD burning'. The drivers for Lower and uppper filters in the registry are missingand I now have no optical drive. I have unistalled and reinstalled Itunes and manually entered the filters. Have tried everything including something called GEAR driver installer which was suggested on several technical sites. Everything was working fine in iTunes until I updated it.. It's strange I can still import music but not burn?? Friend s have told me they have ha dthe same problem when updating iTunes but resolved the problem by uninstalling/reinstalling or altering registry keys.
Today I went to use my Epson Printer and now have problems with it not working. I decided to uninstall/ install printer software and still can't get it to work either. I may be wrong but his all seems connected to me?
I have been trying for days to get telephone support and been told today you have to pay
Please can someone help me before I throw the lot out the window!!!!Many thanks b Noir
This is a copy of ONEof the keys in the registry I changed as told by Apple support today. I also have changed others as instructed by GEAR software support to manually delete GEAR drivers (that I had installed but couldn't delete some of the others they mentioned from Windows system 32. Then some bright spark at work told me I need the Gear drivers so I downloaded the software and installed again.
Sorry, just this minute went to insert image and it is giving me a message saying this sort of content is not allowed?.
The most recent key I altered is in: HKey _local _machine. System\class - 4D36E965-E325-11CEBFC1-08002BE10318. Upper Filter data: Upper filter NTIDrvr SiRem GEARAspiWDN.
The GEARsoftware info about manually deleting GEAR drive is from:
http://www.gearsoftware.com/wiki/index.php?title=DRIVERS:_Windows_-_Updating%2C_ removing%2C_64_bit_versions%2C_etc
I hope you can help -
I cannnot get overdrive media to recognize itunes for down loading library books or media. I tried "I think everything" Overdirive say I must download latest version of itunes. I have aremoved replaced downloaded 15 times tried older version. HP could not solve they said call you. Well I searched done the manual thing my computer recognize Overdrive but not you Please help.
You're not addressing Apple here. This is a user to user support forum.
Try helping yourself by doing a search or using the "More Like This" section to the right. -
i am trying to updat to 5.0 i have the latest version of itunes but it bring up the error 3194 and i have tried everything that it suggested includeing removing itues and reinstalling it i did get an error when it updated but dont know why and what for
sorry i was typing fast and didnt check spelling and stuff
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I cannot install the latest version of itunes as I have old versions of bonjour and quicktime. I can't remove these programs either. Help please as I have tried almost everything I have found so far on the the web.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour and QuickTime entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time? -
Everything was fine with my iTunes library until i decided to update to the latest version of iTunes and now I'm getting to arror message "an application has made an attempt to load the c runtime library" what do I need to do to resolve this problem? I already tried to redownload it a couple of times
Hello, see if this helps...
https://discussions.apple.com/thread/5864236?tstart=0
Are you running Windows?
https://discussions.apple.com/message/16458988#16458988 -
I tried to download the latest version of iTunes but failed half way through. It suggested that i reinstall we I tried. However, i now get this message which states "Application has failed to start because MSVCR80.dll was not found. Reinstalling the application may fix the problem"
I have tried this but with no success. I have therefore found that I cannot access my iTunes library at all now.
What should I do.Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99792) -
I just downloaded the latest version of iTunes for Windows and now iTunes crashes everytime I launch it. I have tried re-downloading and selecting Repair with no luck. Any suggestions?
thanksFor general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
tt2 -
After installing latest version of ITunes, can't access ITunes Store
I've recently downloaded the latest version of Itunes (9.2.1.5) as since doing so I cannot access the ITunes Store. Prior to downloading this laterst version, I had no trouble with access. I've tried deleting the download and re-installing it, and I've tried just reinstalling it to "repair" any damaged or fragmented files. Nothing helps. I've tried rebooting, I've tried closing Itunes and re-opening, and I've tried clicking on Podcasts and then on Itunes Store. Again, nothing helps. The error I get is:
"ITunes could not connect to the Itunes Store. Network Connection timed out."
I ran the diagnostic and my connection to the internet was fine, the only red line failure I got was:
"Secure link to Itunes Store failed."
Everything else was fine. Again, I've never had this problem on this machine with any previous downloads.
I performed the download Saturday evening, so I thought that maybe Itunes Store was off line for maintenance or some other reason. But, at mid-day on Sunday, I'm still having the same issue, so I doubt it is the store. I've tried everything I can find on-line, and the bottom line is, nothing lets me have access to the Store.
In downloading the newer version of Itunes, I wasn't able to access it by opening the Itunes application. When I opened Itunes, I would get the dialogue box asking if I wanted to download the latest version of Itunes. When I clicked on the response to download the latest version, the dialogue box disappeared, but nothing was downloaded. So, I went to the Itunes webpage and downloaded from there.
I was doing other things on the computer while Itunes downloaded the new version, and it could have sat waiting for a response for some time. But, I had an active connection to the internet the whole time, and have not been without access since.
Basically, I'd like to know how to regain access to the Itunes Store with this latest version of Itunes. As a fallback, I'd like to revert back to my latest version that worked fine.
I'd be grateful for any help you can offer.
These are my system specs and the results of the last diagnostic.
Thanks
Microsoft Windows 7 Home Premium Edition (Build 7600)
HP-Pavilion GN553AA-ABA m9040n
iTunes 9.2.1.5
QuickTime 7.6.6
FairPlay 1.8.20
Apple Application Support 1.3
iPod Updater Library 9.2d4
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.1.0.62
Apple Mobile Device Driver not found.
Bonjour 2.0.2.0
Current user is not an administrator.
The current local date and time is 2010-08-29 11:22:13.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Video Display Information
NVIDIA, NVIDIA GeForce 8400 GS
External Plug-ins Information **
No external plug-ins installed.
Network Connectivity Tests **
Network Adapter Information
Description: USB Wireless 802.11 b/g Adaptor
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Description: Intel(R) 82566DC-2 Gigabit Network Connection
Lease Expires: Mon Aug 30 11:04:07 2010
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Disabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
Last successful store access was 2010-08-28 19:24:40.
CD/DVD Drive Tests **
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.2.0.1),
F: HL-DT-ST DVD-RW GSA-H60L, Rev DC08
Drive is empty.
Device Connectivity Tests **
iPodService 9.2.1.5 is currently running.
iTunesHelper 9.2.1.5 is currently running.
Apple Mobile Device service 3.1.0.0 is currently not running.
Universal Serial Bus Controllers:
Intel(R) ICH9 Family USB Universal Host Controller - 2934. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2935. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2936. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2937. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2938. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2939. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
LSI 1394 OHCI Compliant Host Controller. Device is working properly.Apparently, security programs like Macafee and Norton view Itunes updates as new programs and block then from access. If you add Itunes to the list of exemptions, it solves the problem.
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I downloaded the latest version of iTunes on my MacBook Pro and now when I open iTunes I can not access the iTunes store; however, I can access the Apps store. I have tried reinstalling iTunes. I have tried changing the pop up/cookie settings in Firefox and Safari. I have logged out and also shut down my MacBook. I have tried changing the Firewall settings on my MacBook. I have googled possible ways to get the iTunes store to work and nothing has helped so far. Please help.
It will never automatically update. You always will ahev to tell it to update. it will never update unless you tell it to.
The pics and music sync is one way - computer to ipod. The only exception is itunes purchases. The ipod is not a backup device.
Cop everything from your backup copy of your old computer to your new one. -
Latest version of Itunes won't download latest version of ipod touch softwa
I have a macbook from April of 2008 which has the latest version of itunes 10.10.01. I have apps that i've purchased from the itunes store (including a $20 german-english translator that i DESPERATELY need for class). I recently restored my ipod to factory settings because I was experiencing issues with it charging properly.
Now i've had the german app for over a year before the restore and it worked just fine. But now my computer and itunes keeps telling me that the app needs the latest version of ipod touch software in order to sync the app. When I click "check for updates" on the ipod screen it claims that my ipod touch software is up to date - but lists it as 2.2.1!!
I know that the lastest version of ipod software is MUCH later than 2.2.1 but I can't seem to convince my itunes of this. Someone help me out please! I've done everything I can think of but my itunes is up to date and i NEED the app.
Much appreciated!!there could be the problem of that u didnt update to 4.0 and r at 3.1.3 and r trying to update to 4.1 u might have to take your ipod to an apple store for them to check it out
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HT1926 Can't install or uninstall the latest version of iTunes
Everytime I go to install the latest version of iTunes I get through most of it, then a window comes up that says "Windows Installer" - "The feature you are trying to use is on a network resource that is unavailable." - "Click OK to try again, or enter an alternative path to a folder containing the installation package 'iTunes64.msi' in the box below."
In the drop down dox below the previously stated there are two options:
1) C:\Users\"Username"\AppData\Local\Apple\Apple Software Update\
2) C:\ProgramData\Apple Computer\Installer Cache\iTunes 10.5.0.142\
Neither of them work and I get the message: "The path 'C:\ProgramData\Apple Computer\Installer Cache\iTunes 10.5.0.142\iTunes64.msi' cannot be found. Verify that you have access to this location and try again, or try to find the installation package 'iTunes64.msi' in a folder from which you can install the product iTunes."
There is an option to Browse for the porgram but I can never find what it needs. Even when I attempt to uninstall iTunes I receive the same messages as above. I have a Windows 7 PC. I have looked through all the possible Troubleshoots on the Apple website and on the iTunes site and none of them helped. My iTunes works perfectly fine and does everything it is supposed to except when I attempt to install iTunes. I have tried every way possible and still nothing works.
Below are the windows that appear when I attempt to install iTunes. Any help would be appreaciated, I just really want to get the latest version of iTunes on my computer, it has been a while since I have.Superb detail, thank you.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?
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