Latest version of iTunes will not launch
I installed the latest version of iTunes 12.1.1.4 as soon as it was available and it was working fine on my Windows 8.1 system. Then about a week ago, suddenly it would not launch with no response whatsoever, no hourglass, no error messages, no error logs, nothing. When I tried to use the safe mode as well as using admin privileges I had the same result...nothing. I followed all of the instructions in HT203206 to uninstall and reinstall twice with the same results. I believe that Windows had a major number of updates between the time I updated iTunes and the time it stopped working, but I can't pinpoint what, if any, issues that caused.
Can someone please help?
Here is an update. I rolled back my system to a date prior to the Windows latest updates and again followed the instructions in HT203206 to uninstall and reinstall. No luck. I then uninstalled that version and installed the x64 version for "older video cards". No luck.
There seems to be a number of support questions regarding this topic with no additional answers other than to uninstall and reinstall per HT203206. When this doesn't work what do I do next, start using Windows media player? This is not the answer I would expect from Apple. There must be an explanation for the program to stop working and hopefully a solution.
As a footnote, my system is Win 8.1 with all updates except the latest March hotfixes, Intel I5 core, 16G memory, Geforce 750xi video and Turtle Beach audio, all device drivers are up to date. No other programs or device driver updates were performed prior to the program not working.
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The latest version of iTunes will not launch
iTunes won't launch no matter what I do. This pops up every single time. WHY WON'T IT OPEN?!
Process: iTunes [664]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 11.0.1 (11.0.1)
Build Info: iTunes-1101012001000000~1
Code Type: X86 (Native)
Parent Process: launchd [91]
Date/Time: 2012-12-22 21:24:55.173 -0500
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 2013843 sec
Crashes Since Last Report: 64
Per-App Interval Since Last Report: 9 sec
Per-App Crashes Since Last Report: 51
Anonymous UUID: 00CFBCCD-6854-4C74-A595-68122B0DF8AD
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000005291dcd0
Crashed Thread: 3
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x91849f24 strcmp + 84
1 libicucore.A.dylib 0x91e1378e udata_setAppData + 1777
2 libicucore.A.dylib 0x91e13f9c udata_setAppData + 3839
3 libicucore.A.dylib 0x91e30d6d ures_getKeywordValues + 3647
4 libicucore.A.dylib 0x91e2e431 ures_getUTF8String + 768
5 libicucore.A.dylib 0x91e2e5d0 ures_getUTF8String + 1183
6 libicucore.A.dylib 0x91e2e81f ures_getUTF8String + 1774
7 libicucore.A.dylib 0x91da826c ures_open + 236
8 libicucore.A.dylib 0x91e188f7 uloc_getISOCountries + 995
9 libicucore.A.dylib 0x91e18fd9 uloc_getAvailable + 299
10 libicucore.A.dylib 0x91e191ec uloc_getDisplayKeyword + 373
11 com.apple.CoreFoundation 0x914a4654 __CFLocaleICUName + 68
12 com.apple.CoreFoundation 0x914a4604 __CFLocaleLanguageName + 36
13 com.apple.CoreFoundation 0x914a4561 CFLocaleCopyDisplayNameForPropertyValue + 881
14 com.apple.Foundation 0x96b32a94 -[NSCFLocale displayNameForKey:value:] + 38
15 com.apple.Foundation 0x96b32013 -[NSUserDefaults(NSUserDefaults) initWithUser:] + 762
16 com.apple.Foundation 0x96b31cc6 +[NSUserDefaults(NSUserDefaults) standardUserDefaults] + 133
17 com.apple.AppKit 0x982d5390 +[NSApplication initialize] + 92
18 libobjc.A.dylib 0x975695af _class_initialize + 380
19 libobjc.A.dylib 0x97569476 _class_initialize + 67
20 libobjc.A.dylib 0x975709bd prepareForMethodLookup + 66
21 libobjc.A.dylib 0x97571c60 lookUpMethod + 86
22 libobjc.A.dylib 0x97569417 _class_lookupMethodAndLoadCache + 40
23 libobjc.A.dylib 0x97568fc3 objc_msgSend + 83
24 com.apple.iTunes 0x00189001 0x1000 + 1605633
25 com.apple.iTunes 0x00188eb1 0x1000 + 1605297
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x9186d382 kevent + 10
1 libSystem.B.dylib 0x9186da9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x9186cf59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x9186ccfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x9186c781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x9186c5c6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x9186c412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9186c9a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9186c5c6 start_wqthread + 30
Thread 3 Crashed:
0 com.apple.CoreFP 0x16040292 fdjkDSAFjklaf2s + 18
1 com.apple.iTunes 0x00cc6891 0x1000 + 13392017
2 com.apple.iTunes 0x00ca71d4 0x1000 + 13263316
3 com.apple.iTunes 0x0018b155 0x1000 + 1614165
4 com.apple.iTunes 0x0018ace9 0x1000 + 1613033
5 com.apple.iTunes 0x00006233 0x1000 + 21043
6 libSystem.B.dylib 0x91874259 _pthread_start + 345
7 libSystem.B.dylib 0x918740de thread_start + 34
Thread 3 crashed with X86 Thread State (32-bit):
eax: 0x01525938 ebx: 0xb01839c9 ecx: 0x00c83232 edx: 0x014cd340
edi: 0xb01839c4 esi: 0x5291dc9e ebp: 0xb0184c98 esp: 0xb018398d
ss: 0x00000023 efl: 0x00010202 eip: 0x16040292 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f
cr2: 0x5291dcd0
Binary Images:
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0x94a32000 - 0x94a74ff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <1AE34B00-8A62-1E51-935F-BB3F0E4BE50F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x94a75000 - 0x94ab8ff7 com.apple.NavigationServices 3.5.4 (182) <FE19D51B-233A-69EC-9E36-B89D0EA438C1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x94ab9000 - 0x94abeff7 com.apple.OpenDirectory 10.6 (10.6) <7E8AFE74-1FA9-7B35-A0E3-545959A9CA73> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x94abf000 - 0x94ac8ff7 com.apple.DiskArbitration 2.3.1 (2.3.1) <AAE0185D-4A47-1833-27A3-03FDF734A3BA> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
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0x94af9000 - 0x94b4cff7 com.apple.HIServices 1.8.3 (???) <1D3C4587-6318-C339-BD0F-1988F246BE2E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
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0x956a0000 - 0x956e6ff7 libauto.dylib ??? (???) <7CB1AB76-50A2-8E56-66E4-CF51CA75B177> /usr/lib/libauto.dylib
0x956e7000 - 0x95703fe3 com.apple.openscripting 1.3.1 (???) <0E6B81D1-C1BD-1B5F-836F-256E6701B5DE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x95982000 - 0x95b64fff com.apple.imageKit 2.0.3 (1.0) <6E557757-26F7-7941-8AE7-046EC1871F50> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x95b65000 - 0x968ddfe7 com.apple.WebCore 6534.57 (6534.57.2) <6AF29D9A-F549-5BE7-3842-CFF75FC46360> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
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0x96923000 - 0x96973ff7 com.apple.framework.familycontrols 2.0.2 (2020) <592738FA-B093-279A-8D4E-3F76A21E2912> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x96974000 - 0x96a30fff com.apple.ColorSync 4.6.8 (4.6.8) <920DD017-8B41-7334-E554-A85DB99EBD5A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x96b29000 - 0x96d9afef com.apple.Foundation 6.6.8 (751.63) <69B3441C-B196-F2AD-07F8-D8DD24E4CD8C> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
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0x96ded000 - 0x97158ff7 com.apple.QuartzCore 1.6.3 (227.37) <E323A5CC-499E-CA9E-9BC3-537231449CAA> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x9716c000 - 0x9717eff7 com.apple.MultitouchSupport.framework 207.11 (207.11) <6FF4F2D6-B8CD-AE13-56CB-17437EE5B741> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x9717f000 - 0x9717fff7 liblangid.dylib ??? (???) <FCC37057-CDD7-2AF1-21AF-52A06C4048FF> /usr/lib/liblangid.dylib
0x97180000 - 0x971a4ff7 libJPEG.dylib ??? (???) <C43FD809-08B6-629D-8980-D7B0ECEA20A9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x971a5000 - 0x971b3ff7 com.apple.opengl 1.6.14 (1.6.14) <82622F67-E032-0BF6-A78D-50B346E8D0FD> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x971b4000 - 0x971bfff7 libGL.dylib ??? (???) <3E34468F-E9A7-8EFB-FF66-5204BD5B4E21> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x971e2000 - 0x9723fff7 com.apple.framework.IOKit 2.0 (???) <482CF2CC-DF02-2B5B-2133-18F5EA0052A8> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x97240000 - 0x9753afef com.apple.QuickTime 7.6.6 (1791) <8E56F3DC-725B-0299-7E62-8599CA6EC4C0> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x97556000 - 0x97562ff7 libkxld.dylib ??? (???) <9A441C48-2D18-E716-5F38-CBEAE6A0BB3E> /usr/lib/system/libkxld.dylib
0x97563000 - 0x97610fe7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <9F8413A6-736D-37D9-8EB3-7986D4699957> /usr/lib/libobjc.A.dylib
0x9763c000 - 0x9763cff7 com.apple.ApplicationServices 38 (38) <EAF1BC8C-4FD4-4300-B8F7-4B24E49125E2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x9763d000 - 0x976f5feb libFontParser.dylib ??? (???) <D2D0C922-5ED1-3AE9-6F99-707C74DF3E62> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x976f6000 - 0x977a2fe7 com.apple.CFNetwork 454.12.4 (454.12.4) <DEDCD006-389F-967F-3405-EDF541F406D7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x97812000 - 0x97857ff7 com.apple.ImageCaptureCore 1.1 (1.1) <F54F284F-0B81-0AFA-CE47-FF797A6E05B0> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x97858000 - 0x97878fe7 libresolv.9.dylib 41.1.0 (compatibility 1.0.0) <8C2B5FA8-2469-21C7-D297-F95A0FFE5F19> /usr/lib/libresolv.9.dylib
0x97886000 - 0x97988fef com.apple.MeshKitIO 1.1 (49.2) <EC52D0C5-5291-441D-F137-8E4DD60F0E25> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itIO.framework/Versions/A/MeshKitIO
0x97ec3000 - 0x97f0affb com.apple.CoreMediaIOServices 142.0 (1497) <8F7F6CD1-A531-8A6D-77BE-7FD392A7FD32> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices
0x97f0b000 - 0x97f19fe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <E1B922F4-23DC-467E-631F-7E1B9C9F51CB> /usr/lib/libz.1.dylib
0x97f1a000 - 0x97f89ff7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) <B3DEACA1-9375-CF8F-0898-AA2C5F8159DC> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x97f8a000 - 0x97febfe7 com.apple.CoreText 151.13 (???) <23F359DA-D845-5C50-4DF3-19E858CF2B2C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x9804c000 - 0x9812cfe7 com.apple.vImage 4.1 (4.1) <AEF800AE-65DA-5E79-5B01-165AF51BAAF6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x9812d000 - 0x98130fe7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x9813d000 - 0x9823ffe7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <015563C4-81E2-8C8A-82AC-31B38D904A42> /usr/lib/libcrypto.0.9.8.dylib
0x98240000 - 0x982d2fe7 com.apple.print.framework.PrintCore 6.3 (312.7) <EE9ED7BE-7D97-B759-C063-1E4B7DBD3775> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x982d3000 - 0x98bb6ff7 com.apple.AppKit 6.6.8 (1038.36) <A353465E-CFC9-CB75-949D-786F6F7732F6> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x98bb7000 - 0x98bbaffb com.apple.help 1.3.2 (41.1) <8AC20B01-4A3B-94BA-D8AF-E39034B97D8C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x98be6000 - 0x98c29ff7 libGLU.dylib ??? (???) <6CC3CE6A-7024-C685-EADA-7F9DC27128E2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x99bba000 - 0x99bbcff7 libRadiance.dylib ??? (???) <5F803B4A-B294-BA94-FB68-E8756EE41B20> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x99bbd000 - 0x99c65ffb com.apple.QD 3.36 (???) <5A93B258-3853-636F-DB26-223642DA2779> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x99c66000 - 0x99c7eff7 com.apple.CFOpenDirectory 10.6 (10.6) <6D726EA4-67D2-E534-13A3-E3767BA59786> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x99c98000 - 0x99da4fe7 libGLProgrammability.dylib ??? (???) <6167CEB0-D8D6-C4D9-DD74-49755ADB540F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x99dbd000 - 0x99e36ff7 com.apple.PDFKit 2.5.1 (2.5.1) <4C374867-71B8-B202-ADDA-9985B4379470> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x99e37000 - 0x99e8dff7 com.apple.MeshKitRuntime 1.1 (49.2) <4B41E225-69AC-6EFA-190E-DC6A4BD8109E> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itRuntime.framework/Versions/A/MeshKitRuntime
0x99f03000 - 0x99f25fef com.apple.DirectoryService.Framework 3.6 (621.15) <F38894EA-2C13-7FC5-C084-94DA0B5B6B68> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x99f26000 - 0x9a1d4fe7 com.apple.JavaScriptCore 6534.57 (6534.57.3) <5B18B308-DBB2-7133-DE56-494C2FA1848B> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x9a1d5000 - 0x9a1d7ff7 com.apple.securityhi 4.0 (36638) <A5F4B929-AEDE-2DFB-E02F-89CEC0940023> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
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0x9a216000 - 0x9a280fe7 libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
0x9a28c000 - 0x9a6a2ff7 libBLAS.dylib 219.0.0 (compatibility 1.0.0) <9D89FCB3-24C9-8FCF-DB49-27B184AC3222> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x9a6a3000 - 0x9a6c4fe7 com.apple.opencl 12.3.6 (12.3.6) <B774CF2D-C067-DFFE-3EE6-90A036E36E06> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x9a6c5000 - 0x9a6cffe7 com.apple.audio.SoundManager 3.9.3 (3.9.3) <DE0E0EF6-8190-3F65-6BDD-5AC9D8A025D6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x9a6d0000 - 0x9a9f0ff3 com.apple.CoreServices.CarbonCore 861.39 (861.39) <5C59805C-AF39-9010-B8B5-D673C9C38538> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x9a9f1000 - 0x9aa01ff7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <E276514D-394B-2FDD-6264-07A444AA6A4E> /usr/lib/libsasl2.2.dylib
0x9aa02000 - 0x9aa03ff7 com.apple.TrustEvaluationAgent 1.1 (1) <06484720-AB50-6FD9-B5BF-05F5A640C9E5> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x9aa04000 - 0x9ab32fe7 com.apple.CoreData 102.1 (251) <0C2636F3-CCB4-5ED9-1D3E-5AE36BE57071> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x9ab78000 - 0x9acb5fe7 com.apple.audio.toolbox.AudioToolbox 1.6.7 (1.6.7) <423BDE4D-5082-B6CA-BB2C-E22A037235A4> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.3 GHz, 4 GB, SMC 1.68f98
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 5.100.198.104.5)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545032B9A302, 298.09 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: FaceTime HD Camera (Built-in), 0x05ac (Apple Inc.), 0x8509, 0xfa200000 / 3
USB Device: Hub, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x821a, 0xfa113000 / 8
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0245, 0xfa120000 / 4
USB Device: Hub, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd110000 / 3well done, oldgoletaboy.
just a thought. when you do the msconfig thing again, perhaps start by doing a select startup with the itunes background processes enabled:
Background processes installed with iTunes 6 for Windows
.. and half the other startup items and services disabled. if itunes runs, you've ruled out 50% of the candidates. if it doesn't, you'll likely have narrowed down the problematic ones to being in the half you had enabled. -
TS1717 Since the upgrade to version 11 ITunes will not launch I'm running Windows 7
Since upgrading to version 11 ITunes will not launch I have removed and reloaded again but it still will not launch.
I was having the same problem. I went into Control Panel and repaired quicktime, and now i am able to open itunes. hope this works for you!
-
TS2363 latest version of itunes will not run in windows 8.1 after download
Just downloaded the latest version of iTunes and it will not open in Windows 8.1. Error is entry point not found.
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
HT203060 Latest version of iTunes will not recognize my ipod devicr
I downloaded the lastest version of itunes and not it will not recognize my ipod device when I connect it. I then removed iTunes and then reinstalled as directed and it still will not synch
Which OS is installed on your computer?
-
The latest iTunes can't access my windows (including Vista 32 & 64bit, nor Windows 7 64 bit and 32 bit versions) "Runtime" library. I've tried reloading the windows suggested .dll as well as doing a system restore and also downloaded the iTunes update and load it manually, but nothing will work. Is Apple aware of the problem and planning to release a fix, or do I have to abandon iTunes and my iPod?
Hello there, Enantiomer.
The following Knowledge Base article provides some recommendations for troubleshooting:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Itunes will not launch, it shows message of "itunes library .itl" can not be read because it was created by a newer version of itunes. I tried opene it in save mode but I had the same problem.
If you still have an issue you may have to see about using the iTunes version (application) included with Snow Leopard 10.6 from the installer or an another one if available online, and see if that will install.
Sometimes you may have uninstall the bits left in your system by the earlier (or later) iTunes installers; as they all leave a trace and these can stop a different version of iTunes from being installed.
Not sure if the following site/link will tell the method...
•Apple - Support - iTunes - install & update:
http://www.apple.com/support/itunes/install/
•Troubleshooting iTunes installation on Mac OS X:
http://support.apple.com/kb/HT2311
Good luck & happy computing!
ps: i see you resolved this issue. it's magic! -
itunes will not launch in XP because: "itunes library.itl.cannot be read because it was created by a newer version of itunes"
Is this an apple problem or a computer problem? If I reinstall itunes will my library still be there?Uninstall and reinstall the Apple software. See the following. That link also has a link for Win7 and Vista.
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP -
Itunes will not launch after latest update 2/2014
Just installed latest update for iTunes on 2/21/2014 on my MBP running snow leopard and after restarting MBP iTunes will not launch.
Thank you
MacBook Pro
Late 2008 unibody running Snow Leopard 10.6.8Yes, first, I would run Disc Utility; Verify Disc, Verify Disc Permissions, & Repair Disc Permissions.
Then I would go here > http://www.apple.com/itunes/download/ for the .dmg file download.
Then I would reinstall iTunes. So, unless you do not have enough free space on your hard drive, that should work.
Otherwise, it may be time for some spring cleaning...
Regards,
mm~ -
After the newest update, itunes will not launch says "itunes library. itl" cannot be read because it was created by newer version. What do I do to correct this?
See Empty/corrupt iTunes library after upgrade/crash.
tt2 -
I just down-loaded your latest iTunes up-grade and now iTunes will not launch
I just down-loaded the most current iTunes upgrade, and now iTunes will not launch. I ran my computer diagnostics and it indicated that the program was incompatable. What should I do from here?
This page has some troubleshooting for problems when updating/restoring the iPad : http://support.apple.com/kb/ht4097
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When I open itunes to play content I've already purchased and while attempting to view trailers for movies in the itunes store, I receive a generic error message from windows, and I'm directed to reinstall the latest version of itunes. Not a fix. Help?
after perusing other subjects with playback issues:
this is the fix:
-Launch Control Panel - Double click Quicktime, If you do not see quicktime, look on the top left side of control panel and switch to classic view. This will then allow you to see Quicktime.
-Now click the advanced tab and click on Safe Mode GDI Only, Apply, then ok. -
Latest version of itunes does not support Quicktime can not play movie from library
Latest version of Itunes does not support Quicktime. I can not play movies out of my itunes. Please fix
I don't usually download video from the iTunes store. I had a couple of long plane rides coming up and thought I might have time to watch the Stanford IOS7 programming class. On the plane I discovered this issue which has gone unaddressed since 2011 and has been worsened in Mavericks. in 2011 the advice was to open iTunes' get info pane and click run in 32 bit. That worked at least for some people. In Mavericks, iTunes will not launch in 32 bit.
For the files you can locate in the finder ( mine are at
/Users/raine001/Music/iTunes/iTunes\ Media/iTunes\ U/Developing\ iOS\ 7\ Apps\ for\ iPhone\ and\ iPad/1.\ Class\ Logistics\,\ Overview\ of\ iOS\,\ MVC\,\ Objective-C.mp4
) you can click on the file in the finder and it will launch in QuickTime. For some reason on the plane I could see the first lecture in the iTunes view but, although I could see all the other lectures in the finder, I could not see the first one.
Ah well, maybe some other year I'll think about getting up to speed on ios7. Heck, maybe by then they will design a decent user experience. -
Any idea why is Bridge latest version not working when trying to open it in Photoshop CC 2014 ? (French version) ? When trying, Creative Cloud app will open to ask if I want to download newest version, which I did numerous times now.
Thank you
Guy Deschenes
Shawinigan (QC) CanadaHi Eric,
Here's how a similar problem was resolved between PS and BR.
The issue was confirmed by ChunXiaYang at Adobe staff and solution put in the forum discussion on June 19 (no. 13). Here's a copy:
I have confirmed that this is a known issue before release. And the workaround is to uninstall and reinstall PS 2014. Then Bridge can be launched by selecting 'Browse in Bridge' in PS2014.
Please try the installation, and let me know whether it works. Thanks!
It woks just fine since I unistalled and reinstalled PS 2014.
Guy
Le 2014-07-17 à 1:13 PM, ericboerner a écrit :
I just installed Photoshop CC 2014, but Latest version of Bridge will not work when I want to open it from PS
created by ericboerner in Bridge General Discussion - View the full discussion
I did this with a fresh install of the entire CC package. As soon as the CC packages updated, CC Bridge broke. Unistalled CC PS, reinstalled again, CC Bridge works, but CC PS updates itself again, and breaks CC Bridge.
You know... The whole move to CC has been a massive cluster... I've struggled with the CC packages for my entire subscription year, and now I'm 1.5 month away from needing to throw down another $720 for no reason what-so-ever, just so we can Beta test your really screwed up subscription services.
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Itunes will not launch, no error message (windows xp, itunes 10.7.0.21)
YeahOK, so i cannot enter into iTunes safe mode, whilst monitoring proccesses in the task manager I noticed that itunes will only stay open if i keep my fingers on shift and control-i dont know if that is worth mentioning- the proccess promptly ends after the release of the said keys, (I tried both the shift control keys on either side of the keyboard-same result) so i am stuck there.
P.S.
This version of iTunes had previously worked before, I uninstalled everything apple related after noticing how many processes (-id est-) /applications, were using up my memory.
afterwards I had need for iTunes, (i needed to wipe my iDevice) I reinstalled and this problem has arisen.
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