Latest version of Window 7 FireFox came with malware including Unico browser and tons of other malware. Mac version seems to be fine. Has anyone else seen this?
I have been using FireFox for awhile now on both a Mac and Windows 7 computer and have loved it. It has been updated to the latest version by your request many times in both formats with no problems; until now. The Windows computer just asked me to undate to version. I went directly to Mozilla.org and it had 'Firefox Setup Stub 37.0.1.exe. When I opened this, I immediately got a blast of more nasty malware and viruses than I had ever previously experienced. I deleted all those unwanted programs that had downloaded; removed all the malware and viruses. Firefox worked for a minute before all this different malware and pop-ups and viruses started again. I then repeated everything and also removed firefox and the PC worked fine with a different browser.
I then tried a second time to a different Mozilla site that included US firefox in the website name and started over. Same thing happened again. These unwanted programs included Unico Browser and dozens of other that are very nasty. If you click on anything, they download a dozen other programs. If you go to control panel and remove them, they download 6 or eight new unwanted programs. I finally got all the malware, viruses and pop ups removed when I also removed Mozilla Firefox. I can only conclude that the latest version for Windows is corrupted. Any thought or recommendations? For now, I am back to using a different browser on the PC.
Let's try this last thing:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from [https://www.mozilla.org mozilla.org] (or choose the download for your operating system and language from [https://www.mozilla.org/firefox/all/ this page]) and save the setup file to your computer.
#After the download finishes, close all Firefox windows (or open the Firefox menu [[Image:New Fx Menu]] and click the close button [[Image:Close 29]]).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
More information about reinstalling Firefox can be found [[Troubleshoot and diagnose Firefox problems#w_5-reinstall-firefox|here]].
<b>WARNING:</b> Do not use a third party uninstaller as part of this process. Doing so could permanently delete your [[Profiles|Firefox profile]] data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. <u>These cannot be easily recovered unless they have been backed up to an external device!</u> See [[Back up and restore information in Firefox profiles]]. <!-- Starting in Firefox 31, the Firefox uninstaller no longer lets you remove user profile data.Ref: Bug 432017 and https://support.mozilla.org/kb/uninstall-firefox-from-your-computer/discuss/5279 [Fx31] Windows uninstaller will no longer offer the option to remove personal data -->
Please report back to say if this helped you!
Thank you.
Similar Messages
-
I installed the latest update of Photoshop CC two days ago on my Macbook Pro, and now when I try to do focus stacking by opening multiple photos and doing Auto Align and Auto Blend, the blend selects the entire bottom layer instead of selecting the in-focus areas from each layer. I even tried again on a series of images where this worked a week ago and the problem occurs. I have Photoshop on a Windows 8 machine and did not apply this latest update and it works fine. Has anyone else encountered this?
And since installing this same update, my Photoshop is crashing just after starting.
Ashutosh.Nigam suggested me in this forum to change the permissions to SLStore & SLCache Folder, but it did not work.
Ali from french Adobe support told me to delete my Settings files, but it was not enough.
A girl with no name from the same team told me to update my video card driver, but you know I run the latest Mac OS X version and everything is updated, mademoiselle.
Stephane sent me a link to a huge page of things to do :
- Troubleshoot account-specific fonts, but there wasn't any corrupted font
- Delete account-specific Adobe cache files but... guess what...
- Troubleshoot account-specific login items but... yes, that's it, I can see you understand me
- Reset the access settings on the user account's Library folder... oh god, that was fun, I used the Terminal and sudo commands
I did all of these things because when I tried to open PhCC in an other admin session, it worked, so that was an incompatibility between my session and PhCC. But, but, but, when I tried again to lauch the app in the second session, it worked fine but refused to quit. Ha ha ha.
So you can try to delete your Settings files. I wish it'll work for you. If not you can try the long list above... or hope a better answer from the support.
I didn't change anything but Photoshop on my session and they ensure that the bug is due to my session and not to their update. Strange affair.
Good luck,
JLuc -
Fairly often when I'm using Firefox I'll suddenly find that the arrow keys have stopped working. I could be typing something in a text box and using the arrow keys to navigate the cursor, or I could be using the arrow keys to scroll a page up / down, or anything else, or trying to arrow down through the menu bar selection. It doesn't matter; the arrow keys are completely ignored everywhere within the Firefox program -- except for one case: If I press and hold an arrow key long enough for the auto-key-repeat to kick in, then the arrow key will be recognized and the appropriate response will be performed -- but only rapid-fire, and only for as long as I hold down the arrow key.
When this problem occurs, it's only within Firefox. When I switch over to any other programs that happen to be running, the arrow keys behave normally.
The problem happens often, but not necessarily every time I run Firefox.I'm having the same problem. I tentatively blame the Adobe Reader plugin. In the current browsing session, the problem occurred when I opened a PDF. As soon as I disabled the Adobe Reader plugin, it went away. I've disabled the plugin and I'll see how things go. I'm running FF7.0.1 on WinXP SP3 with Adobe Reader 10.1.1.33. (I can confirm I'm not accidentally enabling Caret Browsing.)
-
I was checking my mail and suddenly i get the apple screen with text on the top (like a command prompt). It won't receive phone calls and it doesn't respond to anything. I tried to force shutdown, reset, etc and nothing happened... Now the screen changed to vertical gray lines. I'm attaching a picture of both screen displays. Someone please help!!!!!
Try a reboot by holding both the power and ome buttons until the apple logo appears. If that does not bring it back, take it to an Apple store genius bar and have the technicians test it.
-
Has anyone else seen this behavior with MobileMe since iOS4?
First some explanation. I have two different push mail accounts on my iPhone. A MobileMe account and an Exchange account. They are both receiving push mail, calendar entries, and contacts.
Now, on the Exchange account, when I receive a message, the new message badge shows up on the iPhone. This is good, and the expected behavior. If I then go and read and / or delete that message in say Outlook or through Outlook Web Access, the message status also updates on the iPhone nearly instantaneously, again this is the expected and desired behavior. Any changes made in mail are also pushed to the iPhone in the background and in very short order.
Now, the MobileMe account is NOT doing this. Sure, when I get a new message, that message is placed on the iPhone and the badge is updated. However, if I then read and / or delete that message while using say the MobileMe Web App or the mail application on my Mac, that change is never reflected on the iPhone. So the badge never changes and the messages are not changed or removed from the device. This is NOT the desired behavior, and not what I remember pre iOS 4. It is not until I open the mail app on the iPhone that the inbox finally updates to reflect the changes made in the inbox or other folders.
So, has anyone else noticed this? Can someone else test this to see if they too are having this issue. I tried to report it to MobileMe support, but only got the standard script. The tech tried to help, but was not able to tell me what was going on or could not understand what I was trying to tell him. I suspect this is an issue on either the sync servers for MobileMe or the mail servers for MobileMe or both.
Message was edited by: Richard WesselsYou might get a better response if you ask in the dedicated *MobileMe on iPhone and iPod Touch > MobileMe Mail* forum, as that is where people who are using MobileMe are most likely to see posts relating to it.
http://discussions.apple.com/forum.jspa?forumID=1198 -
McAfee SiteAdvisor is no longer working with my Safari 8.0. I never had trouble using it with Safari before this latest version. Has anyone else had this problem? I contacted McAfee support and they said nobody else is reporting this issue.
Wow, life is certainly tough for you.
S***t happens. That's why there's a warranty. -
I have the latest version of Pages 5.2 but I keep getting a message saying I must download the newest version to open my file, has anyone else had this problem?
You have 2 versions of Pages on your Mac.
Pages 5.2 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.01 can not open Pages 5.2 files and you will get the warning that you need a newer version.
Pages 5.2 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Once opened and saved in Pages 5.2 files can not be opened in Pages 5.
Anything that is saved to iCloud is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed over 95 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
Peter -
I get the following error message after installing the latest version of itunes via auto update: "the itunes Library file cannot be saved. An unknown error occurred (-54). Has anyone ever seen this message and anyone have a suggestion what to do?
Hi pholewinski!
I have a couple of articles for you here that I believe will help you with this issue. The first is an article on advanced troubleshooting, and it can be found here:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
If following that article's steps doesn't take care of the issue, you can try the things listed in this article, which is about permissions issues in iTunes:
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/TS1277
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
Using windows 8 - receive message "ipod detected but cannot be identified properly" when connecting ipod nano 7th gen. Have unisntalled and reinstalled itunes from apple site as advised with no luck. Has anyone else had this problem and resolved it please?
This is how it's displayed: http://i50.tinypic.com/nd7vk7.jpg
And this is what happens when I click properties and 'search for solutions': http://i47.tinypic.com/2iu3vrc.jpg (the box disappears after that, apparently having done nothing, when I search online for software it informs me my computer already has the best/latest installed)
I use a Toshiba Satelite L350-170, my Vista is a 32-bit Thankyou!
Message was edited by: Martha11 -
I have downloaded the new iTunes 10.7 on my computer with windows vista on it. Now every time I try to run a video it shuts off iTunes. Is anyone else having this problem? I have uninstalled and reinstalled the program twice. Is there a fix? Is it possible I am missing part of the program?
I'd start with the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows -
I recently downloaded the most recent version of snow leopard to my imac. Now I can't open any pdf files. I just get a dark gray screen when I try to pull one up. Has anyone else had this problem? Please advise.
See TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5.
tt2 -
My camera just recently went blurry. It was working just fine yesterday but then I went to use it today and the pictures are so fuzzy. Has anyone else had this problem with their iPhone 5?
1st... make sure nothing's covering/smudging the camera lens. then...
Standard troubleshooting...
Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
Remove the Camera app from Recently Used list...
- From any Home Screen, double tap the home button to bring up the Recents List
- Tap and hold any icon in this list until they wiggle
- Press the red to delete the Camera app from this list.
- Press the home button twice when done.
- Restart the Camera app
If still a problem restore with your backup.
If still a problem restore as new, i.e. without your backup. See how it runs with nothing synced to it.
If still a problem, it's likely a hardware issue. -
I recently updated my iTunes to the new version. When I opened it I found that there were no details listed on the SONGS page. On all other pages the relevant pictures/details appear. Although there are no details showing on the songs page, the songs are obviously there as when you click on a line it plays the song that should be listed. Has anyone else had this problem? (I am using a Windows XP Pro system on my Laptop).
Did anyone ever suggest you reset your PRAM?
http://docs.info.apple.com/article.html?artnum=2238
Also might want to try resetting the SMC, although I
doubt there's an issue there.
http://docs.info.apple.com/article.html?artnum=304123
I'm getting tired of people who supposedly know what
they're doing simply guessing that resinstalling the
OS might solve the issue. It's like trying to dissect
a frog with a sledge hammer, and wondering why you
didn't learn anything about anatomy in the process.
These sorts of things, although bizarre, should be
(and probably are) fixable without major surgery.
Thanks for the suggestion... but I think my first question would be why these parameters would need re-setting? This is a new machine... It has never been shut down hard. It is used at most 10 hours per week... mostly using Office 2004 for MAC. I need to figure this out as I will soon need it as a Cs2/CS3 - Aperture workhorse.
I too agree that it is best not to use a sledge when a scalpel is needed... but as a novice to the MAC world I may have been misled by Apple support. I seems to have fixed the symptoms ( some) but appears NOT to have addressed the cause... which is what I am after.
Would TechTool Pro detect a bad HD or RAM?
Thanks.... -
My iPhone 4S will not sync with the music I have selected in iTunes. Has anyone else had this issue and what is the best way to fix it.
Hi,
Setting up syncing
Before setting up syncing you should download and install the latest version of iTunes. Wi-Fi syncing requires iTunes 10.5 or later and iOS 5 or later. You can change your sync options at any time. Each time you sync, content is synced between your iOS device and computer to reflect new, updated, or deleted content.
USB syncing
Open iTunes.
Connect the iOS device to your computer using the included USB cable and select it in iTunes under Devices on the left-hand side. Some tabs may not appear if you do not have corresponding content in your library. For example if you do not have any podcasts in your library, the corresponding Podcast tab will not appear.
Click Apply, in the lower-right corner of the screen, to sync.
Wi-Fi syncing
Open iTunes
To set up Wi-Fi syncing, connect your iOS device to your computer with the included USB cable. Select your device under Devices on the left-hand side.
In the Summary tab, select "Sync with this [device] over Wi-Fi".
Whenever the computer and the iOS device are on the same network, the iOS device will appear in iTunes, and you can sync it. The iOS device will sync automatically when all of the following are true:
The iOS device is plugged in to power
iTunes is open on the computer
The iOS device and the computer are on the same Wi-Fi network
While the iOS device appears in the left-hand column of iTunes, you can select the content tabs and configure sync options.
Click Apply or Sync to sync the iOS device.
Hope this helps -
Photos from my iphone and ipad are going into my photo stream on the devices but aren't going into the folder on my windows PC. They used to but they suddenly stopped. Has anyone else had this same problem?. I have checked all settings and they appear OK
Hi AP_In_Surbiton,
I am really sorry that you have had so much trouble getting your Caller ID up and going. I'll be happy to help you out with this and get it working for you.
Could you drop me in an email please? Use the 'contact us' form in my forum profile under the 'about me' section. You can find it by clicking on my username.
Thx
Craig
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
td-p/30">Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
Maybe you are looking for
-
I don't want autoplay for my slideshow DVD, but I seem to get it no matter what. I have a cool menu and I want the menu to be the 1st thing a viewer sees when they put the DVD in. But as soon as I pop in the DVD, it always goes straight to the full s
-
Colin: How do I open CS4 in 'The Levelater'?
Hey Colin: I did as you suggested and I downloaded 'The levelater'. I grouped the same projects together again to create a new project just like the old one. I am anxious to see how it works. Also I was using a lot of memory doing it frame by frame a
-
HT4859 how to manage photos in icloud?
How to view my photos storage in icloud? also, how to delete there photos in icloud?
-
MATMAS05 - Create Material. Field closed
Hi, I'm trying to create at material sending inbound MATMAS01 to SAP R3. The error that i get is: "Specify a unit of measure" MessType = MATMAS BasicType = MATMAS01 I have tried to strip the idoc to be as simple as possible and now I only sending in
-
ESS - Travel management scenrio
Hi, let me share with you the present scenario and our future need in brief on Travel Management . We use Windows-outlook express for our day to day official communications and invariably all employees of our company use to check their outlook mail b