Launch button in personas is not working and i get attached error

Dear Experts ,
i have just configured my sap screen personas successfully and i can launch it from recommended path : /sap/bc/bsp/persos/mainapp/
i can copy a flavor and work with it fine but my issue is that the launch button is not working and it gives the attached error image
i followed the configuration guide step b step
can you help me solving this issue as i don't know what i'm missing ..
regards ,
Yasser Afify

Three people reporting a problem hardly qualifies as "quite a bunch". Actually, it is rather common that such issues turn out to be caused by a configuration or installation error.
If you double-checked and are 100% certain that ALL the notes are properly implemented and everything is configured correctly according to the configuration guide, then open an OSS incident so the support team can take a look at your system. There is no "easier approach".

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