Launched "Acer Recovery", it's at 11% after 3 hours. Should I turn off the computer ?

Hi, I have purchased an Acer Aspire V Nitro (VN7-791G-758S - Black Edition)I noticed that the Wifi kept turning off every two minutes so I decided to reset the factory settings of my laptop with the Acer Recovery. But now after 3 hours of waiting, the recovery program is only at 11% !Is this normal ? I'm hesistating to turn it off and on again but I'm not sure so I wanted to ask.  Thank you.

You welcome.

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