Launching adobe creative cloud, spinning timer

Like others below, my Adobe Creative Cloud is spinning and will not let me download apps. I've tried to follow instructions below to the OOBE folder and cannot find it. I've made it to the Adobe Applications Manager folder?

There were a few posts earlier today about the same spinning wheel issue and this was the solution for them:
App doesn't open | Progress wheel spins continually
http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
Other related threads:
http://forums.adobe.com/message/5468864 (spinning blue wheel)
http://forums.adobe.com/message/5469306

Similar Messages

  • Can't sign in Adobe Creative Cloud second time.

    Ok the first time it work and later I sign-out and the next day I try to sign in I try to sign-in the Adobe Creative Cloud but the page said "you've been sign out" I am using Window 7. Also please put it step by step of how to fix it.

    Hi Pawin Chang,
    Please specify which OS are you using?
    The same has been discussed in below mentioned links:
    http://forums.adobe.com/message/6186207
    http://forums.adobe.com/message/5805005
    Let us know if this helps,
    Regards,
    Gurleen

  • Unable to launch adobe creative cloud

    The top icon keps displaying in gray and the loading icon keeps showing.
    I tried to uninstall the Creative Claoud app but the following massage appears: 'Unable to shutdown Creative Cloud. Quit creative Cloud and try again'

    Hi Jeroen,
    Kindly follow the below mentioned steps.
    If you have any CC 2014 app installed, please open any of them and try to sign in.
    Go to help > Sign in
    If it still doesn't work, uninstall, https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.
    Kindly share the results one done.
    Thanks,
    Atul Saini

  • Adobe Creative Cloud crashes immediately on launch, won't run on a new iMac 5K / Yosemite.

    Adobe Creative Cloud installer (/Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app) crashes immediately on launch, so I can't install CC on a new iMac 5K running Yosemite. Launching the app to fetch the rest of the CC programs crashes, saying "Creative Cloud quit unexpectedly."
    I have an old CS3 Photoshop install, a newish Lightroom install, and now I need to install Premiere from my work Adobe ID. I think this may be the crux of the problem. If the CC Cleaner app worked as advertised, I could wipe the old Photoshop install and just use the new CC Photoshop and everything would be cool, but the CC Cleaner doesn't work. It looks like it works, but the problem persists. In fact, Adobe support told me via twitter that Adobe's installer basically doesn't work on migrated Macs (new Macs where old data has been set up from backups). They called it an OS conflict, but I pointed out that everything else works, so it's pretty much Adobe's conflict.
    It seems like a permissions issue, and Adobe thinks it's a permissions issue blocking the ACC applet, yet I've repaired HD permissions and did Disk Repair, run Adobe's CC Cleaner multiple times, attempted to install CC in another admin account on the machine, attempted to install CC from Root, and repeated all this after reinstalling OS X via rebooting with Cmd+R, always end with the same result: Creative Cloud quit unexpectedly.
    They also suggested I install on a clean disk, one that hasn't been migrated. To do that, I supposed I have to bring it back to Apple, since I have neither a Yosemite install disc, nor a drive to put one in.
    I found an article called "CC applications close immediately after launch" but this tip doesn't work because Creative Cloud applet is the app I can't launch.
    https://helpx.adobe.com/photoshop/kb/cc-applications-crash-immediately-launch.html
    They sound like they're trying to help, but the responses sound like utter BS, and, like the support website, i'm going around in circles. I'm sure I'm not the only person who's had this problem, right? RIGHT?? I'm sure the answer is buried here someplace...
    Thanks in advance!

    There doesn't seem to be an uninstaller for CS3, and I've tried the CC Cleaner tool several times. It doesn't work and it is not correctly documented anywhere. For example, there is no log file at "/Users/[user name]/Adobe Creative Cloud Cleaner Tool.log" as one of the Adobe pages states. For example, there is no log file at "/Users/[user name]/Adobe Creative Cloud Cleaner Tool.log" so I can't find any success or error states of the tool.
    There is a log file at "/Users/[me]/Library/Logs/ACC.log." Would there be anything in there that could shine light on install issues vs. uninstall issues?
    Regardless, running Cleaner and then attempting to install ACC repeatedly leads to the error "Creative Cloud quit unexpectedly" upon launching it or rebooting (which launches it automatically). I've been trying various things for weeks to no avail yet.

  • Adobe Creative Cloud installer crashes on launch

    This is my scenario:
    1. Sucessfully installed and ran CC with PS, Lightroom etc in OSX 10.8
    2. Cloned the disk since I was switching to a new SSD
    3. CC or any of the Adobe apps did not launch any more
    4. Removed all adobe apps with the app "Adobe Creative Cloud Cleaner Tool"
    5. Repaired disk permissions
    6. CC Installer crashes on launch
    Crash report:
    Process:         Creative Cloud Installer [632]
    Path:            /Volumes/VOLUME/Creative Cloud Installer.app/Contents/MacOS/Creative Cloud Installer
    Identifier:      com.adobe.Creative-Cloud-Installer
    Version:         2.0.0.181 (2.0.0.181)
    Code Type:       X86 (Native)
    Parent Process:  launchd [136]
    User ID:         502
    Date/Time:       2013-07-07 20:50:29.778 +0200
    OS Version:      Mac OS X 10.8.4 (12E55)
    Report Version:  10
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Application Specific Information:
    /Volumes/Creative Cloud Installer/Creative Cloud Installer.app/Contents/MacOS/Creative Cloud Installer
    terminate called throwing an exception
    abort() called
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   libsystem_kernel.dylib             0x9848c3ba __kill + 10
    1   libsystem_kernel.dylib             0x9848b4bc kill$UNIX2003 + 32
    2   libsystem_c.dylib                  0x9729051b abort + 215
    3   libc++abi.dylib                    0x95ed07e0 abort_message + 151
    4   libc++abi.dylib                    0x95ece249 default_terminate() + 34
    5   libc++abi.dylib                    0x95ece289 safe_handler_caller(void (*)()) + 13
    6   libc++abi.dylib                    0x95ece2f1 std::terminate() + 23
    7   libc++abi.dylib                    0x95ecf3e6 __cxa_throw + 110
    8   com.adobe.Creative-Cloud-Installer     0x001c008f 0xea000 + 876687
    9   com.adobe.Creative-Cloud-Installer     0x001c01d6 0xea000 + 877014
    10  com.adobe.Creative-Cloud-Installer     0x001bf8de 0xea000 + 874718
    11  com.adobe.Creative-Cloud-Installer     0x001bf94c 0xea000 + 874828
    12  com.adobe.Creative-Cloud-Installer     0x001bfc0a 0xea000 + 875530
    13  com.adobe.Creative-Cloud-Installer     0x001bfda6 0xea000 + 875942
    14  dyld                               0x8fefccda ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 230
    15  dyld                               0x8fefcfde ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 64
    16  dyld                               0x8fef9268 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 356
    17  dyld                               0x8fef90ba ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 62
    18  dyld                               0x8feeae05 dyld::initializeMainExecutable() + 211
    19  dyld                               0x8feeeadb dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 3050
    20  dyld                               0x8feea376 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 704
    21  dyld                               0x8feea077 _dyld_start + 71
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x00000000  ebx: 0xbff15b74  ecx: 0xbff15aec  edx: 0x9848c3ba
      edi: 0x97290451  esi: 0xbff15b24  ebp: 0xbff15b08  esp: 0xbff15aec
       ss: 0x00000023  efl: 0x00000286  eip: 0x9848c3ba   cs: 0x0000000b
       ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
      cr2: 0xac9e4000
    Logical CPU: 0
    Binary Images:
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      0x237000 -   0x2e2fff  libcrypto.0.9.7.dylib (106) <041B3399-5033-3395-9A71-6693F3A33D94> /usr/lib/libcrypto.0.9.7.dylib
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    0x9000c000 - 0x90013fff  libsystem_dnssd.dylib (379.38.1) <4F164CA8-4A4F-3B27-B88A-0926E2FEB7D4> /usr/lib/system/libsystem_dnssd.dylib
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    0x95e8f000 - 0x95e9bff8  libbz2.1.0.dylib (29) <7031A4C0-784A-3EAA-93DF-EA1F26CC9264> /usr/lib/libbz2.1.0.dylib
    0x95ecd000 - 0x95eeffff  libc++abi.dylib (26) <3AAA8D55-F5F6-362B-BA3C-CCAF0D3C8E27> /usr/lib/libc++abi.dylib
    0x95ef0000 - 0x95ef0fff  libkeymgr.dylib (25)  /usr/lib/system/libkeymgr.dylib
    0x95efc000 - 0x96055ffb  com.apple.audio.toolbox.AudioToolbox (1.9 - 1.9) <8BF022FC-C38A-34AA-8469-D98294094659> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x96056000 - 0x96498fff  com.apple.CoreGraphics (1.600.0 - 332) <67E70F21-A0F1-356F-90B7-4B90C468EE2C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
    0x96499000 - 0x964abff7  libdispatch.dylib (228.23) <86EF7D45-2D97-3465-A449-95038AE5DABA> /usr/lib/system/libdispatch.dylib
    0x964ac000 - 0x964b6ffe  com.apple.bsd.ServiceManagement (2.0 - 2.0) <9732BA61-D6F6-3644-82DA-FF0D6FEEFC69> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
    0x964b7000 - 0x964baffc  libCoreVMClient.dylib (32.3) <35B63A60-DF0A-3FB3-ABB8-164B246A43CC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
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    0x964e0000 - 0x964f2fff  libbsm.0.dylib (32)  /usr/lib/libbsm.0.dylib
    0x96595000 - 0x96595ffd  libOpenScriptingUtil.dylib (148.3) <87895E27-88E2-3249-8D0E-B17E76FB00C1> /usr/lib/libOpenScriptingUtil.dylib
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    0x96e15000 - 0x96ec9fff  com.apple.coreui (2.0 - 181.1)  /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
    0x96ed8000 - 0x970c0ffb  com.apple.CoreFoundation (6.8 - 744.19)  /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x970c1000 - 0x971b2ffc  libiconv.2.dylib (34)  /usr/lib/libiconv.2.dylib
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    0x971dd000 - 0x97241ff3  libstdc++.6.dylib (56)  /usr/lib/libstdc++.6.dylib
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    0x97301000 - 0x97320ff3  com.apple.Ubiquity (1.2 - 243.15)  /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
    0x97321000 - 0x9732dffe  libkxld.dylib (2050.24.15)  /usr/lib/system/libkxld.dylib
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    0x97483000 - 0x974cbff5  com.apple.opencl (2.2.19 - 2.2.19) <968DD067-49D0-3B71-A96B-B3579698D992> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
    0x974cd000 - 0x974d4ffb  libunwind.dylib (35.1)  /usr/lib/system/libunwind.dylib
    0x974d5000 - 0x974d9fff  com.apple.IOSurface (86.0.4 - 86.0.4) <6431ACB6-561B-314F-9A2A-FAC1578FCC86> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
    0x974da000 - 0x975e7ff3  com.apple.ImageIO.framework (3.2.1 - 850)  /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
    0x975e8000 - 0x97615ffe  libsystem_m.dylib (3022.6) <9975D9C3-3B71-38E3-AA21-C5C5F9D9C431> /usr/lib/system/libsystem_m.dylib
    0x97616000 - 0x97751ff7  libBLAS.dylib (1073.4)  /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
    0x97752000 - 0x9777eff7  libsystem_info.dylib (406.17)  /usr/lib/system/libsystem_info.dylib
    0x9777f000 - 0x97785fff  libGFXShared.dylib (8.9.2)  /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
    0x97786000 - 0x977c5ff7  com.apple.bom (12.0 - 192) <0637E52C-D151-37B3-904F-8656B2FD44DD> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
    0x977c6000 - 0x977cdff3  com.apple.NetFS (5.0 - 4.0) <1F7041F2-4E97-368C-8F5D-24153D81BBDB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
    0x977d9000 - 0x977effff  com.apple.CFOpenDirectory (10.8 - 151.10)  /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory
    0x977f0000 - 0x9780eff3  com.apple.openscripting (1.3.6 - 148.3)  /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
    0x9796d000 - 0x97971fff  com.apple.OpenDirectory (10.8 - 151.10)  /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
    0x97972000 - 0x97a70ff7  libFontParser.dylib (84.6) <7D3EB3CC-527E-3A74-816A-59CAFD2260A4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib
    0x97a71000 - 0x97af6ff7  com.apple.SearchKit (1.4.0 - 1.4.0) <454E950F-291C-3E95-8F35-05CA0AD6B327> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
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    0x98070000 - 0x9812eff3  com.apple.ColorSync (4.8.0 - 4.8.0)  /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
    0x98131000 - 0x9816cfef  libGLImage.dylib (8.9.2) <9D41F71E-E927-3767-A856-55480E20E9D9> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
    0x9816d000 - 0x9816fffd  libCVMSPluginSupport.dylib (8.9.2)  /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dylib
    0x981a1000 - 0x981c5fff  com.apple.PerformanceAnalysis (1.16 - 16) <1F963AEF-27CF-3FEB-BE9C-4C15AFE56DEA> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAnalysis
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    0x981d5000 - 0x981d5ffd  com.apple.audio.units.AudioUnit (1.9 - 1.9)  /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x9823d000 - 0x982a5fe7  libvDSP.dylib (380.6) <55780308-4DCA-3B10-9703-EAFC3E13A3FA> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
    0x982dc000 - 0x982e3fff  liblaunch.dylib (442.26.2) <310C99F8-0811-314D-9BB9-D0ED6DFA024B> /usr/lib/system/liblaunch.dylib
    0x982e4000 - 0x98332ff3  com.apple.SystemConfiguration (1.12.2 - 1.12.2) <15B4EFFC-22D1-3517-BE8C-7947DAA24729> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
    0x98333000 - 0x9833fff7  com.apple.NetAuth (4.0 - 4.0) <4983C4B8-9D95-3C4D-897E-07743326487E> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
    0x98340000 - 0x98384ff7  libGLU.dylib (8.9.2)  /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
    0x983dc000 - 0x98477fff  com.apple.CoreSymbolication (3.0 - 117) <2BBBE224-301D-3931-AEF2-DD967A6E9172> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolication
    0x98478000 - 0x98492ffc  libsystem_kernel.dylib (2050.24.15) <9E58DCC0-D5FF-37E1-AA7F-F2206719E138> /usr/lib/system/libsystem_kernel.dylib
    0x98493000 - 0x9884bffa  libLAPACK.dylib (1073.4) <9A6E5EAD-F2F2-3D5C-B655-2B536DB477F2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
    0x9884c000 - 0x989c4ff5  com.apple.QuartzCore (1.8 - 304.3)  /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x99410000 - 0x9952cffb  com.apple.desktopservices (1.7.4 - 1.7.4) <782D711D-7930-324A-9015-686C2F86DBA3> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
    0x9952d000 - 0x9956ffff  libauto.dylib (185.4) <3098A75E-438E-3F18-BAAC-CD8F1CC7C2F7> /usr/lib/libauto.dylib
    0x997de000 - 0x997feffd  com.apple.ChunkingLibrary (2.0 - 133.3)  /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
    0x997ff000 - 0x99814fff  com.apple.ImageCapture (8.0 - 8.0)  /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
    0x9985d000 - 0x998befff  com.apple.audio.CoreAudio (4.1.1 - 4.1.1)  /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x9995d000 - 0x999d9ff3  com.apple.Metadata (10.7.0 - 707.11)  /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
    0x999da000 - 0x999e8ff3  libsystem_network.dylib (77.10) <7FBF5A15-97BA-3721-943E-E77F0C40DBE1> /usr/lib/system/libsystem_network.dylib
    0x99a15000 - 0x99d35ff3  com.apple.Foundation (6.8 - 945.18)  /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x99d36000 - 0x99d39ff7  com.apple.TCC (1.0 - 1) <437D76CD-6437-3B55-BE2C-A53508858256> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
    0x99d3a000 - 0x99d3cffb  libRadiance.dylib (850) <83434287-A09E-3A3F-A1AC-085B563BA46D> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
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    0x99e8c000 - 0x99e9fff9  com.apple.MultitouchSupport.framework (235.29 - 235.29) <451701B6-03CE-3F26-9FF0-92D8DA1467EE> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport
    0x99ea0000 - 0x99ea1fff  liblangid.dylib (116)  /usr/lib/liblangid.dylib
    0x99ea2000 - 0x99ee4ffb  com.apple.RemoteViewServices (2.0 - 80.6)  /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServices
    0x99f28000 - 0x99f35ff7  com.apple.AppleFSCompression (49 - 1.0) <166AA1F8-E50A-3533-A3B5-8737C5118CC3> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/AppleFSCompression
    0x99f36000 - 0x99f36fff  com.apple.Accelerate.vecLib (3.8 - vecLib 3.8) <908B8D40-3FB5-3047-B482-3DF95025ECFC> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
    0x99f37000 - 0x99f50fff  com.apple.Kerberos (2.0 - 1) <9BDE8F4D-DBC3-34D1-852C-898D3655A611> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
    0x99f51000 - 0x99f51fff  libsystem_blocks.dylib (59) <3A743C5D-CFA5-37D8-80A8-B6795A9DB04F> /usr/lib/system/libsystem_blocks.dylib
    0x9a1ed000 - 0x9a202fff  com.apple.speech.synthesis.framework (4.1.12 - 4.1.12)  /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    0x9a203000 - 0x9a204fff  libquarantine.dylib (52.1) <094A1501-373E-3397-B632-8F7C5AC8EFD5> /usr/lib/system/libquarantine.dylib
    0x9a217000 - 0x9a21bffc  libGIF.dylib (850) <45CD8B8F-7324-3187-B01C-8E16C04F33FA> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
    0x9a21c000 - 0x9a268fff  libcorecrypto.dylib (106.2) <20EBADBA-D6D6-36F0-AE80-168E9AF13DB6> /usr/lib/system/libcorecrypto.dylib
    0x9a269000 - 0x9a56eff7  com.apple.CoreServices.CarbonCore (1037.6 - 1037.6) <4DB4B0C9-1377-3062-BE0E-CD3326ACDAF0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
    0x9a56f000 - 0x9a67c057  libobjc.A.dylib (532.2)  /usr/lib/libobjc.A.dylib
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    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 1
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 512
        thread_create: 2
        thread_set_state: 0
    VM Region Summary:
    ReadOnly portion of Libraries: Total=115.1M resident=65.7M(57%) swapped_out_or_unallocated=49.4M(43%)
    Writable regions: Total=19.5M written=252K(1%) resident=540K(3%) swapped_out=0K(0%) unallocated=19.0M(97%)
    REGION TYPE                      VIRTUAL
    ===========                      =======
    MALLOC                             11.3M
    MALLOC guard page                    48K
    Memory tag=35                      7480K
    Stack                              64.0M
    VM_ALLOCATE                         932K
    __DATA                             5224K
    __DATA/__OBJC                       164K
    __IMAGE                             528K
    __LINKEDIT                         30.4M
    __OBJC                             1528K
    __OBJC/__DATA                        64K
    __PAGEZERO                            4K
    __TEXT                             84.7M
    __UNICODE                           544K
    mapped file                        83.9M
    shared memory                        12K
    ===========                      =======
    TOTAL                             290.4M

    After a full day of reading forums to no avail, Apple Support actually solved this issue.  In OS 10.8.4, no Abode Cloud app would launch.  The splash screen would appear and that's it.  This solved it -
    This how you repair/reset a user's permissions and ACLs in Lion. You need to run theresetpassword utility.
    Restart Lion holding down CMD+R.
    This brings up the Repair Utilities screen. On top, in the Menu Bar click the Utilities item then select Terminal.
    In the Terminal window, type resetpassword and hit the return key.
    The Password reset utility launches, but you’re not going to reset the password.Instead, click on the icon for your Mac’s hard drive at the top. From the drop-down below it, select the user account where you are having issues.
    At the bottom of the window, you’ll see an area labeled ‘Reset Home Directory Permissions and ACLs’. Click the Reset button there.
    The reset process takes a couple of minutes. Repeat for all accounts and then restart.

  • Adobe Creative Cloud / Desktop App / Home Screen: Constant Spinning Wheel

    Adobe Creative Cloud:
    Home Screen / Constant blue spinning wheel
    Mcc OSX LION
    I had the same problem: ........ went on for weeks...
    Fixed by logging out of all my Adobe Creative Cloud Assets....
    Restarting machine and resigining in.....
    everyyyyy where......
    Seems kool now.....
    Cheers,
    Kai

    There were a few posts earlier today about the same spinning wheel issue and this was the solution for them:
    App doesn't open | Progress wheel spins continually
    http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
    Other related threads:
    http://forums.adobe.com/message/5468864 (spinning blue wheel)
    http://forums.adobe.com/message/5469306

  • What time does adobe creative cloud auto update

    what time does adobe creative cloud auto update

    Hi There,
    There is no specific time for the update, whenever there is an update released and your machine is online it will  notify/try to update the app.
    Latest version of creative cloud has an option to always keep Creative Cloud up to date.
    However, you can disable it to manage it yourself, follow the step mentioned below.
    Launch creative cloud
    click on the gear icon to top left corner
    go to preference
    check always keep Creative Cloud up to date.
    Thanks,
    Atul Saini

  • Adobe Creative Cloud (Desktop) does not work properly. The application is blocked : it could not be launch neither stopped. I'm on MAC Yosemite OS, does anyone know how to remove it properly or to force its stop. It does not appear in the launched applica

    Adobe Creative Cloud (Desktop) does not work properly. The application is blocked : it could not be launch neither stopped. I'm on MAC Yosemite OS, does anyone know how to remove it properly or to force its stop. It does not appear in the launched applications.

    I received no error message. The application was just trying to find applications unsuccessfully.
    I am using MAC OS 10.10.1
    I tried to uninstall the application  but it seems that a kind of deamon is still installed thus providing me to reinstall properly. Do you know where are the elements to remove in order to get my machine just like before ?
    Otherwise I would have to reinstall everything and this would be a pain.
    Thanks for your help.

  • Adobe Creative Cloud Desktop is showing a blank screen at every launch (have tried multiple CleanerTool and OOBE-related methods)

    **Background:** My computer, installed with Windows 7 is 2 weeks old. Yesterday I installed Creative Cloud Desktop, Premiere Pro and After Effects on my computer and everything went *absolutely* smoothly, not a bump. I did about ten hours work using these programs. Later that night, when I was about to go to sleep I went to my room and pressed the power button on my PC thinking I had left it on (just my memory, it had no lights on or anything) but it started turning itself on. Being tired, I immediately pressed the button again (I'm fairly sure the interval wasn't long enough for it to start updating).
    This morning, I turn it on and Startup Repair appears, which recommends that I System Restore. So I do. It starts up fine this time, but said programs are gone and briefly I freak out about having lost all my work but the kind people in the reddit techsupport IRC chat here reminded stupid me of what I had forgotten, files stay in a System Restore.
    **Problem:** So, I go to reinstall Adobe Creative Cloud Desktop. First of all, it fails to initialises (I had to go into Safe Mode to find out exactly what the problem was) but I used the Cleaner Tool and it completed the install eventually. But, when I start up the program, it briefly shows the loading symbol before going to a *completely* white screen, nothing on it at all. I have since used the Cleaner Tool again after the program being quite adamant about not being uninstalled, restarted and reinstalled and still, same problem. Then I searched through https://forums.adobe.com/message/5553596#5553596 and performed every solution in there, including changing the name of the opm file, changing the name of the OOBE folder and deleting the OOBE folder (all while the Creative Cloud app is not running including all processes killed). I uninstalled using the Cleaner Tool and reinstalled in-between all of these attempted solutions.
    This has basically eaten up my workday so far.

    I took another look at the creative cloud cleaner instructions and realized I wasnt running it correctly. I read the instructions too quickly. I got it up and running. I had forgotten to run as administrator.

  • I have had adobe creative cloud for 6 mos...but as of today when i try to open it to download lightroom a blue gear in the middle just spins forever and the apps never come up

    i have had adobe creative cloud for 6 mos...but as of today when i try to open it to download lightroom a blue gear in the middle just spins forever and the apps never come up..i have rebooted laptop and that didnt work, the blue gear in the middle just spins forever

    Hi there,
    Please try the solution posted here App doesn't open | Progress wheel spins continually
    ^Ani

  • I can't launch the adobe creative cloud on my PC.

    Hi,
    I just having problem with launching the Creative Cloud.
    It was OK few days ago.
    I was trying to uninstall and install again as an Administrator but no luck.
    Any idea what happened and what should I do?
    Thanks.

    first try, CC applications close immediately after launch
    if that doesn't help:
        Un-install Adobe CC desktop app.
        Go to: C:\Program Files (x86)\Common Files\Adobe and find SLCache and delete it.
        Go to: C:\ProgramData\Adobe and find SLStore and delete it.
        Restart.
        Install Adobe CC.
        Restart.

  • How many times can I download from Adobe Creative Cloud, and on how many computers

    I just purchased a one month plan from Adobe Creative Cloud and already downloaded several programs.  Unrelated to Adobe, I reinstalled the operating system on my computer today.  I just downloaded the programs again.  Is there a limit on how many times I can download Adobe software?   I also am planning on purchasing another computer down the road.  How many computers can I download Adobe software from my current Adobe Creative Cloud membership. 
    Thanks-

    You can download and install it as many times as you like but you must activate it in order to use it.
    You can only activate the software on a maximum of two computers at any one time.
    You can deactivate on a computer via Help > Deactivate and re-activate via the same step.

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    When installing Adobe Creativ Cloud, gives error code: 205! Why? Have downloaded numerous times. Dmg!

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    Hi I can't access my old behance account and every time I tried to log in it took me straight to Adobe creative cloud.

    If you have a login questions - please contact Behance support directly. Behance is transitioning all logins to Adobe IDs this Spring 2014. If you signed up for Behance post April 10, 2014, your Behance login matches your Adobe ID exactly. If you signed up before this and are having trouble logging in, visit this section for more help, or contact Behance support. Please do not comment on this forum with login questions, as we're able to provide much faster, one-on-one support elsewhere.

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