Launching adobe digital editions 4.0 - error message "encontered a problem and need to close

Hello,
i've installed ADE for the first time and cannot get it work. WHen I click on the icon I receive a message that it encontered a problem and needs to close.  Where can I get advice how to fix it?
Thanks.

Hi ynotcookit
Please make sure that antivirus has been disabled...
Check the .net framework installed on the machine and update it, if required
Also, Let us know the exact OS that you're using?
Thanks,
Mandeep

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