Launching Remote Desktop trouble...

When choosing ARD off of my dock it takes me through a quick install process before laucnhing into the actual application.
It is in the Applications folder, so there's no issue there, I'm just wondering if there is another step that I am missing that would allow the app to launch immediately after choosing it on my dock.
Thoughts?

It sounds like the "self repair" code is running. Is there any indication of what it is trying to install?

Similar Messages

Windows Embedded 8.1 Industry Pro Application Launcher Remote Desktop Services Feed VDI with Windows Store Remote Desktop Client

I wanted to make kiosks which are joined into a domain and set up with an Remote Desktop Web Feed with VDI Desktops (to support Single Sign On and minimize configuration needs on the client side). And I wanted to lock those Clients to launch only the Remote
Desktop Windows Store application. And if somebody clicks on a Desktop Pool then connect to the choosen Pool. But instead of doing this the Remote Desktop application opens the Pool within the old mstsc.exe and right after connecting the OS switches the focus
back to the Remote Desktop Windows Store application. And nobody can work in the office with this configuration.
So how can I correct this problem? Any other solutions? What is the official way to doing this?

Hi,
Based on my test, we cannot associate .rdp files with the Remote Desktop Windows Store App. Therefore, you may have to use MSTSC or configure the setting in the Remote Desktop
Windows Store App manually.
Best Regards.
Jeremy Wu
TechNet Community Support

Apple Remote Desktop Errors on Application Startup.

I'm having an issue with Apple Remote Desktop 3.2.1 on OSX 10.6.8 basicly the software installes correctly to all defaults. But when i go to start the Application I get an error "The Remote Desktop Administrator Software Failed to start due to and unexpected error. The remote Desktop Software may not be installed correclty or the computer may reguire a restart." Ok some background info on the issue. I restarted the mac (start with the easy stuff first right) this did not fix the issue. I then reinstalled the application. This did not fix the issue.
So know I'm here looking for more options.

Don't worry. you can get it working NOW!!!
Apparently you can get the current version of ARD up and running on MacBooks. For more details see this post: http://discussions.apple.com/thread.jspa?threadID=405454&tstart=60
To save you the trouble of reading all the replies, here is a quote from "gmsmith" which seems to be the solution:
1. Delete or move the folder /System/Library/CoreServices/RemoteManagement - you'll need to be root to do this.
2. Launch Remote Desktop Admin. It ran through a quick install process and re-created the /System/Library/CoreServices/RemoteManagement folder. The admin then closed on my machine.
3. Re-open the ARD admin, and it should work.
Note: he refers to the fact that you need to be "root to do this." If you do not know what this means, look in apple support for articles on "root user" or "authenticating as root". I haven't done the search myself, but it should be easy to find. Or just post a topic asking how to "log in to your mac as the root user". Basically, the "root user" has god like privileges to delete files on your mac, and is actually a higher level user than admin accounts set up when you first configed your mac

Remote Desktop - The Remote Desktop administrator software does not match the installed client software version.

Hi,
I just upgraded to Mavricks and get this when I try to launch Remote Desktop:
The Remote Desktop administrator software does not match the installed client software version.
I tried removing the application and reinstalling it to no avail. Any suggestions?
Thanks.
-David J. Eisen

Hi coold88!
I have an article for you that addresses your issue:
Remote Desktop 3: How to install Remote Desktop Administrator software after the client software has been updated
http://support.apple.com/kb/HT3596
You will want to make sure you have the latest version of the software as well:
About Apple Remote Desktop 3.7
http://support.apple.com/kb/HT5896
Thanks for using the Apple Support Communities. Have a good one!
-Braden

Cannot get Remote Desktop to work on Windows 7

Ok. I am having issues trying to connect remotely using RDP. From what I know, the network was pre-configured from another IT group and was able to get it up and running. My company was commissioned to migrate his old PC (WINXP) to Windows 7. I have gone
through the steps of allowing remote desktop and following instructions:
To configure remote access, follow these steps:
1. In Control Panel, click System And Security, and then click System.
2. On the System page, click Remote Settings in the left pane. This opens the System Properties dialog box to the Remote tab.
3. To disable Remote Desktop, select Don’t Allow Connections To This Com¬puter, and then click OK.Skip the remaining steps.
4. To enable Remote Desktop, you have two options. You can:
Select Allow Connections From Computers Running Any Version Of Remote Desktop to allow connections from any version of Windows.
Select Allow Connections Only From Computers Running Remote Desktop With Network Level Authentication to allow connections only from Windows 7 or later computers (and computers with secure network authentication).
5. Click Select Users. This displays the Remote Desktop Users dialog box.
6. To grant Remote Desktop access to a user, click Add. This opens the Select Users dialog box. In the Select Users dialog box, click Locations to select the computer or domain in which the users you want to work with are located. Type the
name of a user you want to work with in the Enter The Object Names To Select field, and then click Check Names. If matches are found, select the account you want to use and then click OK. If no matches are found, update the name you entered and try searching
again. Repeat this step as necessary, and then click OK.
7. To revoke remote access permissions for a user account, select the account and then click Remove.
8. Click OK twice when you have finished.
One thing that I found odd when he launched Remote Desktop from his home laptop is the IP entry:
Computer> [Public Router IP]:49250
Login> Domain\Admin
Password> *****
From the odd port number I would assume that was for port forwarding so I logged into his router and found exactly that. In port forwarding, he had the in/out as 49250 TCP to 192.168.30. I went into the firewall and enabled Remote Desktop in the inbound
rules.
As of right now, I can use Remote Desktop to remote into the server, and withing their server, I cam use Remote Desktop to remote into the workstation. I just can't remote into the workstation directly using the port 49250. Any suggestions on this, something
I have missing?
He has Norton Security installed on this computer and I tried adding Inbound/Outbound rules to its 'Smart Firewall' to allow remote desktop and the port.

Thanks for the reply.
When I use Remote Desktop and use the Public IP of the router without the port number (49250), I am able to get into the server. However, when I try to use RDP with the [Public IP]:49250, it will not connect to the 192.168.0.30 workstation.
Right now the router is program to forward port 49250 requests to the 0.30 workstation.
I am going to work on the Inbound/Outbound Firewall settings today and see if this will resolve the issue.

Have to kill ARDAgent each time I start Remote Desktop

If I quit Remote Desktop and then try to launch it again later, I usually get the following error message:
"The Remote Desktop Administrator software failed to start due to an unexpected error.
The Remote Desktop software may not be installed correctly or the computer may require a restart."
If I kill the ARDAgent process from Terminal, a new one starts and I am able to launch Remote Desktop again. This is getting rather tiresome. Has anyone else encountered this problem and found a solution?

I'd suggest removing ARD using the instructions here and then reinstalling. Make sure that when you next start up the ARD admin app that you're in a Mac OS X user account that has administrator privileges.
Hope this helps.

UAG SP4 and Windows 8.1 Remote Desktop Connection 8.1

Hello,
I found on the description of SP4 for UAG the following: "Remote Desktop: Forefront UAG SP4 supports the Remote Desktop Connection (RDC) 8.1 client." Does that apply to the publication of servers using "TS Client Tunneling
(Windows Vista/Windows XP)"?
When I use my Windows 8.1 32bit client to connect to the portal, I can see the published application, click on the icon that is on the portal and it start the SSL Application Tunneling and the SSL icon appears at the Taskbar. Then it opens the "Remote
Desktop Connection" client. However when I type the name or IP of the machine to what I want to connect, it fails. Is something wrong? Or this is not working on Windows 8.1? My windows 7 cliesnt have no problem to connect using this application.
Thank you!

Hi Rob,
Let's confirm some situation:
Did you mean connect to Windows 7 from Windows 8.1 computer?
Did you mean the printer connect to another Windows 8 computer at home, and shared to that Windows 8.1 or the printer connect to that Windows 8.1 directly?
Firstly double check your settings:
1. Launch Remote Desktop Connection.
2. Click Options, and then click the Local Resources
tab.
3. Under Local devices and resources, select the Printers check box.
After that make sure that the proper printer driver version is installed on the remote computer.
Meanwhile, refer to this thread to check the port:
http://answers.microsoft.com/en-us/windows/forum/windows_7-networking/win-7-remote-desktop-and-local-printing-not/544acb1b-a259-4170-bc05-2c6dbfd0ca05
Karen Hu
TechNet Community Support

Trouble with Remote Desktop Connection to work PC

Note that I am trying to log into my work PC from my mac at home. My company recently announced we could log in from home with a mac into our work PC. they can't get it to work so I thought I'd try here. We use a mobile site on Safari to obtain a network connection - it launches a program called network connection and I appear to have that network connection (although very little data is being sent and received). I am then supposed to launch a program called Remote Desktop Connection (this program was installed from steps I ran through the first time I logged in through the mobile site, it is version 1.0.3), but when I do, it will not connect and the error message is that remote connection is not enabled, network is too busy, etc). However, the guys at the support desk using PCs can log into my work computer. The only info that's mandatory to input on the Remote Desktop Connection is my work computer name. I don't think this is the issue, because if I purposefully use an incorrect name for my work computer, the error message is different, stating it can't find my (work) computer. I also installed the most recent version of Java for 10.3.x The only issues I can think of are a) this won't work with 10.3.9, although I doubt this is it as the Remote Desktop Connection program appears a few years old, OR there is some firewall issue on my mac. I doubt that this is it, as I assume the mac's firewall protections are to prevent others from remotely logging into my mac, not prevent me from using my mac to remotely log into my work PC. Also, I don't use any third party firewall or other protection stuff on my mac other than whatever comes stock. if you've read this far, thanks, and any comments appreciated! am trying to log in using my dual 1.8 g5 with 1.5g memory using 10.3.9

Are you by any chance with a major retailer? My company just did the same thing. We used to connect via a Virtual Drive connection, but they took that away and went to RDC.
I had problems at first logging in as well. It was acting as if my password was wrong, but I knew that wasn't the case. I finally typed the password in the UserName area and found the problem!
I had two special Characters followed by a capital letter. For instance !@Axxxxxxxx. When I typed the password, I would push and hold the 'shift' key for the first three letters. When typing that in the "user name" field, it showed as !2axxxxxxx. You have to release the 'shift' key and repress it for each letter.
I hope this helps you!

Having trouble maintaining remote desktop connection with Mavericks. What is this about needing RDC 3.7.1 with Mavericks. I downloaded RDC 3.7.1 but it does not replace RDC 2.1.0 previously installed.

Having trouble maintaining remote desktop connection with Mavericks. What is this about needing RDC 3.7.1 with Mavericks. I downloaded RDC 3.7.1 but it does not replace RDC 2.1.0 previously installed

Lucky you, it did not work for many users (which as it should be) so MS produced a new version, for ML and Mavericks.
It's in the App Store, for free.
FYI, I assume that you were attempting to post a picture, no one can see it (except maybe you) because it is on your computer rather than the forum server.
file:///Users/dbrant/Desktop/About%20Apple%20Remote%20Desktop%203.7.1.webloc
Use the small camera icon in the editor toolbar to post it.
It also looks like you attempted to use Apple Remote Desktop, which does not do Windows.

Remote Desktop crashes on launch.

Hi all,
I'm stuck as to why I'm getting this problem: when I launch Apple Remote Desktop, it crashes right away. I trashed the old ARD app, emptied trash, rebooted my Mac, installed ARD 3 from CD, updated ARD 3 to the latest version available today, repaired permissions on my local HD using Disk Utility, but no change.
In Console, I get:
09/04/30 17:56:20 com.apple.launchd[175] ([0x0-0x2c02c].com.apple.RemoteDesktop[400]) Exited abnormally: Bus error
And also:
09/04/30 17:56:32 com.apple.launchd[175] ([0x0-0x2d02d].Remote Desktop[407]) Exited abnormally: Bus error
Any ideas?

You might try removing the copy of ARD you've installed using the instructions here and reinstalling. Make sure you update to the latest version before you attempt to launch ARD for the first time, particularly important if your disk of ARD installs a version prior to 3.2.
Hope this helps.

Trouble Printing to Network Printer via Remote Desktop Connection

Specs:
Macbook Pro, early 2013,
Mavericks (10.9.2),
Microsoft Remote Desktop Connection v.8.0.5 (latest),
Connecting to Windows Server 2008 standard
Printer, HP LaserJet P2035n, connected via the network
When on the Mac connected to the server, the printers from the Mac are redirected so you're supposed to be able to print from Remote Desktop to the HP printer. However, when you select something to print, the job goes to the print and keeps printing over and over and over again until you cancel the print job, which it usually allows you to do, or turn off the printer, which you have to do when it won't let you cancel the job.
Any advice on how to get the printer connection running normally?

What you haven't told us is what method you use to connect/setup the printer on Windows. There are two ways - Bonjour for Windows (free software from Apple), and TCP/IP raw port 9100. If you have a problem using one, try the other.

Apple Remote Desktop asks to setup every launch

I was trying to fix the crashes I was having running UNIX commands and deleted everything Apple Remote Desktop related except the app itself.
Now, everytime I open the app - it asks to be setup.
Anyone else having this issue? Anyone know of a fix?

Remote Desktop will do that if you are logged in with a user that does not have admin privileges.

Troubles connecting remote desktop win 8

I had stable connection until recently. Recent Changes made include new office management software updates for online bookings with some modem modifications and setting static IP address with 4 blocks. Will these changes intefere with the previous
remote desktop settings? Thanks
Nick

Hi Nick,
Can you ping the remote computer successfully?
Are you remote connecting using IP address or Hostname? Please try with your static IP address and check result. Also please check firewall setting\rule whether anything is blocked under that which can’t allow remote desktop. You can check the below article
for information.
Remote Desktop Connection: frequently asked questions
http://windows.microsoft.com/en-us/windows/remote-desktop-connection-faq#1TC=windows-8
Hope it helps!
Thanks.
Dharmesh Solanki
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Trouble with REMOTE DESKTOP

I have a home network set up with a desktop wired into my wireless router and my laptop connecting through the wireless connecton. My desk top is XP media edition and my laptop uses Vista premium. I can use the remote desktop either through my home network as well if I connect via the web at home using the same wireless router. When I try to connect from work which is also wireless I get the error message explorer unable to connect. Can anyone give me help with this. I am assuming that I may need to make adjustments to the router at work. Even if I disable all firewalls I get the same problem. I am using my own laptop at work so why does it work at home and not anywhere else???
Thanks for the help!

Sreeve wrote:
...wireless I get the error message explorer unable to connect. .
Why are you using Internet Explorer?
Are you using the web remote desktop?
Why not use the actual app instead?
You will need to forward port 3389 to the pc you want to remote into.
You're better off setting a static ip on that pc also. That way the ip address of the pc will not change as it can if its set to dhcp.

I am having trouble installing and using remote desktop client and admin on the same imac. I need help?

Can you give me a step by step on getting the client and the admin part of remote desktop to work? I am new to this and I need for remote desktop to work to install the Faronics Deepfreeze enterprise console on the new imac in office. The OSx version is 10.8.3 Any help will be greatly appreciated. Also, when I go to install the admin, it says that the remote desktop client is not updated and I cant get mac app store to show any updates. May be doing something wrong.

This is what I usualy do to setup ARDclient on a client computer.
on the client computer
go to menu bar (white bar at top of the screen)
click on the apple menu
chose system preferences
click show all button
click Users & Groups
click the lock to unlock
click + to create a new account
chose new account: type "administrator"
name the user some thing applicable like "ARDuser"
set a secure password
click create account
click show all button
click sharing
set the computer name to some thing descritpive that identifies the computer
check remote login
click on remote login
set allow access for: "only these users"
click the +
chose the ARDuser from the list
click select
check remote management
click on remote management
set allow access to "only these users"
click the +
select the ARDuser from the list
click select
check: observe, control, genereate reports, open & quite applications, delete and replace items, start text chat or send messages, restart & shutdown, copy items
click ok
click the lock to lock system preferences
click show all
quite system preferences
At this point you should be able to connect to the client using Apple Remote Desktop using the ARDuser setup above. Make sure the client and the ARD computer are on the same network the same way. IE both on ethernet or both on wifi. On the same internet conenction, if your were trying to conenct to a client over the internet there is more involved.
on the ard computer:
open apple remote desktop
from the left column select discover
make sure the list is set to bonjour
the client computer should show up on the list, with the name set above
select the client from the list
click control
you will be prompted for the user/pass to log into the computer. that's the ARDuser setup in the steps above.

Launching Remote Desktop trouble...

Similar Messages

Maybe you are looking for