Layer Mask trouble

Hello,
   I'm a student assistant for a beginning Digital Art class, we teach the basics of Photoshop to create artwork. We recently upgraded to CS4 and are now having trouble with the layer masks. Instead of showing the normal window were you can see what exactly is being masked, we only see the layer mask icon. (The square with the white circle in the middle)
Does anyone know why that is? On my own laptop it's fine, it's just on the school computers that we see the icon instead of the mask itself. (perhaps a preference setting?)
Thank You
Melanie

Thanks,
You know what is weird is that I tried on my laptop to recreate the same icon with it, (by choosing none for the thumbnails) and it made me realize. I can see the images of the layers at school with the mask icon next to it. With this none option you can't see either, interesting...
We'll school's tomorrow and we will definitely try it out. Thank You for getting back so fast!!!
Melanie

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    I am not qualified to comment on technical issues; I'm just a user whose son in IT is my 'technical support department.' (But he's not much of a PS user.)
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