Layer Masking Issue

I recently purchased the Abode Creative Suite 6 Design & Web Premium. I am pretty familar with Photoshop in general, and masking also. But I am having a problem with them now. After applying the layer mask when I use black to take away what I want it looks as if I had the opacity turned down and it does not erase it 100%. I am struggling to figure out what is wrong, I have tried many options, such as opacity settings, blend modes, etc.
I have attached two test photos to show what is wrong, one is un edited, and the other has a mask applied.
Thanks for your help!

One can change the foreground color inadvertently when applying Adjustments for example.
To make sure that one does indeed work with black and white when editing Layer Masks it can be useful to occassionally hit D to reset the fore- and background color.

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        Hello APVzW, we absolutely want the best path to resolution. My apologies for multiple attempts of replacing the device. We'd like to verify the order information and see if we can locate the tracking number. Please send a direct message with the order number so we can dive deeper. Here's steps to send a direct message: http://vz.to/1b8XnPy We look forward to hearing from you soon.
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  • Why is my Layer Mask filling with Grey

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    Gsmith98 wrote:
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    Can anybody say why In the layer menu, the background color is white when opening a layer mask, and why does it automatically turns black by simply opening the layer mask properties menu? The vector mask is white anyway.

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    That field is not for attempting to fit your entire question in there.
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    A lot more information about your hardware and software is needed.
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    If you give complete and detailed information about your setup and the issue at hand,
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  • I cannot paint or use gradients correctly in layer mask mode

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