Layer Pallet issues with CS5 files in CS6

Opening Illustrator CS5 files in CS6 causes the visibilty icons, layer names, and layer thumbnails to disappear  from the layers pallet. Objects are still there as are the layers and sub layers but I am unable to identify them in the layers pallet (see screen shot of CS6 panel and CS5 layeers panel). Have tried changing Panel Options. Have also tried changing the file names which it lets me do but disappear as soon as I leave the pallet. Also have tried pasting into a new document with "paste remember layers" but they arive in the new document the same way. The only thing that seems to work is pasting one layer at a time into a new document, and naming it at that time. This also provides the layer thumbnail. This is not a small issue as I have thousands of CS5 files which I will need to work with.
I am on a iMAC, running OS X 10.6.8

Try turning off the "Do not print" for this layer
Do you have the Verdana italic font properly installed on your machine?

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