Layer thumbnails in Layers palette empty

One of our users sometimes can't see the contents of the thumbnails for each layer in the layer palette.
Looks like this:
Any ideas on why and how to fix it?
User is on Mac Pro (Mid 2010) with 16 GB RAM, Mac OS X 10.6.8, Photoshop 12.0.4.

I would try:
zapping the prefs: http://adobe.ly/PS_Prefs
and elimating any third party conflicts: Troubleshoot plug-ins (Photoshop CS5 and CS4): http://adobe.ly/PSPlugIn
http://kb2.adobe.com/cps/409/kb409112.html

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Greetings -
Thanks for your response (below) which caused me to do some
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"Always read stuff that will make you look good if you die in the
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- P. J. O’Rourke

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Howdy.
Where are you clicking on the layer?
Did you try to reset your preferences by holding CTRL+ALT+Shift as soon as your start Photoshop?

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We have checked for this issue and it is reproducible on our end too.
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I would post that one on the PowerBook forum, but I suspect that you may have reached a limit of a 5 year old software that predates HD tv.
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I've tried google and searching the forums here to no success. If there is an easy answer to this please link.
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Thanks for the screenshots, now I'm think I see what's going on.
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Cs6 photoshop layer thumbnail missing

The cs6 photoshop layer thumbnail is missing when I work with layers. The background layer shows, but when I use duplicate or new adjustment layer it's a white blank. This just started. Help?

This feature will available to you on June 17th when Photoshop CC launches along with the rest of the new CC apps.
Sorry to get you all excited about these new features, only to leave you hanging with a month-long wait.

Layer thumbnails in Layers palette empty

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