Layout in CIC0 transaction

Hi experts,
I'm new to CRM 4 and I'm working on Support to users. New user accouants were created but the layout of CIC0 is different for them. Old users have a layout more user friendly and contains more functionalities.
Anyone konws how to set the layout of this transaction to new users?
Thanks in advance

HI,
Start transaction ppoma_crm, select org. unit (for users who have different profile).
Go to extended settings via SAP menu and you can see assigned WinClient profile.
Denis.

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Message was edited by: Pedro Rodrigues

Layout in CIC0 transaction

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