Lazerjet P1102w, Printing all black on pages

Hi my HP 1102 is a great printer but now has a problem printing all black on anything i print
thanks

Hi @chloana ,
I see that you are having issues with the pages all printing black. I would like to help you out today.
Most likely it would be caused by the toner, hardware issue with the printer or the fuser.
Are you using Genuine HP Toner?
Make sure the printer is connected directly to a wall outlet. (don't use a power hub or a surge protector) This ensures the printer is receiving full power and may help this situation.
Inspect the toner cartridge for damage:
1. Remove the toner cartridge from the product and verify that the sealing tape has been removed.
2. Check the memory chip for damage.
3. Examine the surface of the imaging drum on the bottom of the toner cartridge.
CAUTION: Do not touch the roller (imaging drum) on the bottom of the cartridge.
Fingerprints on the imaging drum can cause print-quality problems.
4. If you see any scratches, fingerprints, toner or other damage on the imaging drum, replace the toner.
5. If the imaging drum does not appear to be damaged, rock the toner cartridge gently several times and reinstall it. Print a few pages to see if the problem has resolved.
I have provided a document for Troubleshooting Print Quality Issues.
What kind of paper are you using?
If you need further assistance, just let me know.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Hoep you are doing well and sorry to learn that you are having this issue;
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So from my understanding, only printing from the acrobat software from one PC to 2 different HP Laserjets causes the pages to come out black.
Test pages print ok?
pages from other applications print ok?
It's likely an adobe issue, probably some kind of conflict with an update or something, have you tried slowly rolling back the windows updates to a date where the printer was working?
The only other off the wall thing I can think of is a really funky network issue or bad cable but that should theoretically effect all applications.
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insert signature here

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