Lcd/display iPhone 5 broken. How can I unlock the device?
I need to unlock it or even restore to factory setting in order to sell it. It keeps saying I should turn off "Find My iPhone" before it can be restored. But I can't, even from my icloud account control panel or from itunes on my pc, on which I have back ups. The buyer wants to be sure it is only the display which is broken, so I wanted to restore from my itunes, and set it up as new, so we can test if it can recieve calls. How do I get around this without the replacing the display?
Can you login to iCloud.com from your computer, locate the phone, then erase it? But, if the phone is running iOS 7.0., you will still need to do the following:
http://support.apple.com/kb/ht5661
If you can't, the phone will not be able to be re-activated without knowing your Apple ID/Password.
I'm afraid you're gonna have to get the phone fixed first. Many Apple stores, in the US, will replace the screen/digitizer for US $149.
Similar Messages
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My phone was run over. It still works enough to see some of the screen but not the number pad. I cannot unlock the phone because I activated find my iphone. How can I unlock the phone so I can save my photos? Is there a way to unlock it from find my iphone. It was not backed up in iCloud. When I plug it into my computer, the computer tells me that I have to unlock it first. Help?
No I haven't synced my iPhone with the computer I'm currently using. The computer that I normally sync my iPhone with is being repaired.
I read a nearly identical question to mine (in which you answered) and I found my the answer. Thanks!
Now I have a few more questions: If I mail my broken iPhone to Asurion, will I be able to get my data off of my iPhone once Asurion has it? And what will happen to my old iPhone and the data on it if I activate my replacement iPhone? Will my broken iPhone just become de-activated and will the data be erased or lost or something? Could I still sync it (with the computer ir originally synced with) and back up the data?
Thanks. -
Kid locked ipod. New CP at home. Unable to sync to itunes. how do i unlock?????
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
My iPad is constantly displays 'find my iPad alert OK' after my daughter was playing with the find iPhone app. How can I unlock the iPad?
My iPad is constantly displays 'find my iPad alert OK' after my daughter was playing with the find iPhone app. How can I unlock the iPad?
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I have lock iPhone 5 from Japan, i don't know from which carrier it is belongs to. currently I am in Saudi Arabia, how can i unlock the phone and use here)
<Personal information edited by Host>You can't.
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I got a Iphone 4S internet like free(UNLOCK) but is not... This Iphone is lock with Orange (SPAIN) How can I unlock the Iphone now¿?
"Ok, but Whats happen if the carrier said that I need the first contract personal information.."
Then you need the first contract personal information.
" I Know that all the companys have to unlock de phone... ¿?¿?"
Not true.
"Apple could help me then¿?¿? unlocking the Iphone beacuse Apple always have the last word...
No. Apple has no part in the decision ot lock or unlock at all. Lock/unlock is 100% the decision of the carrier. Apple has nothing to do with this decision. -
I use find my iphone but by mistake I locked it so how can I unlock the phone
I use find my iphone but by mistake I locked it so how can I unlock the phone.
If it has been Disabled after entering the wrong passcode - http://support.apple.com/kb/HT1212.
Unfortunately, you must restore it in iTunes on your computer. There is no way to retrieve a forgotten pass lock code.
You will need to Restore your device from the same computer that you most recently synced to. See - http://support.apple.com/kb/HT1414.
If it has been Disabled after entering the wrong passcode - http://support.apple.com/kb/HT1212. -
How can I unlock the iPhone 3G?
Sorry, But i Have a question for you, my iPhone is unlocked but it says that if I update iOS, the iPhone will be lose the unlock. In this Case how can i unlock the phone?
Only the carrier to which the phone is originally locked can unlock the phone.
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How can we unlock the iPhone?
Only the carrier your phone is locked to can authorize such. There is no other way to get your phone officially unlocked.
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I have 2 ipod touches. I backed up the new one with old's info. The old one will not unlock with the password I had wrote down and I tried my new ones password. How can I reset the old ipod without affecting the new one and how can I unlock the old one?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software -
I have the iPhone locked How can I open the SIM-lock
I have the iPhone locked How can I open the SIM-lock
Contact the carrier that the phone is locked to. Only the carrier can unlock your phone.
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How can i unlock the iphone4 that i bougth it from south korea
How can i unlock the country lock of my iphone4 that i bought from South Korea
It is a carrier lock (not country) and only the carrier who has locked the iPhone can unlock it
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HT4113 how can i unlocked the ipod disabled after too many wrong attempts
how can i unlocked the ipod disabled after too many wrong attempts
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
James5wins, you do not have to restore as new. Restoring from backup does NOT restore the screen-lock passcode. -
How can i unlock the home screen
how can i unlock the home screen
Press the Home button and then "slide thto unlock". Enter the passcode if you have one.
If you forgot the passcode, connect the iPod to yur computer and restore via iTunes. If necessary, place the iPod in recovery mode. For recovry mode:
iPhone and iPod touch: Unable to update or restore -
HT201269 How can I unlock the password of my iPod touch without having to lose data?
How can I unlock the password of my iPod touch without having to lose data?
You see, I'm trying to transfer the data from my iPod touch to my iPhone and I can't unlock the password of my iPod because it's cracked and I can't use the iPod at all. And the only way to unlock my iPod is by getting rid of everything from my iPod and I don't want that. What should I do? Can anyone help me on this?- Can you create a backup of the iPod by connecting the iPod to the computer and then click on the iPod under Devices in iTunes and select Back Up? If so do that than then restore the iPhone from that backup with all apps already in the iTunes library. The iOS on the iPhone has to be greater than or equal to that of the iPod.
- Otherwise you are out of luck.
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