Lcked my apple id trying to find my security question answers how can i solve rhis problem?
How can i unlock my apple id account and how am i going to reset my security questions cause i cant find my answers and i do not have apple care here in greece to contact them...
1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for support
and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
Similar Messages
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i have dowloaded the newest version of IOS 7.1.1 today and i forgot the initial apple ID that was used to setup my phone, how can i solve the problem?
Hi Ghassan8727,
If you have forgotten the password to the Apple ID that was used to set up your iPhone, you may find the following article helpful:
Apple ID: If you forget your password
http://support.apple.com/kb/ht5787
Regards,
- Brenden -
How I reset the security itunes questions when the link is missed?
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
An alternate email address isn't the same as a rescue email address.
(114278) -
HT1918 i forgot my security question answers how can i find it or change it ?
i forgot my security question answers
You will only get the option to send reset info if you have a rescue email on your account - from that linked page :
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
You will need to contact iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down that page to add a rescue email address for potential future use, or you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
im trying to change my password for my apple id but its says that my account has been disabled for security reasons, how can i solve this problem?
Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If it then works on your computer's iTunes but not your phone/iPad then try logging out of your account on the phone/iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it -
Hi, I bought Apple tv traying to rent a movie but there problem with itunes, and there is on apple tv don't have my country. could you help me please how can I solve this problem?
Whinston,
I live in Azerbaijan. Recently I bought apple tv in New York. When I come back to my country tried to rent movies from my country but couldn't find my country name on apple tv menu, so there is a problem I don't know how to fix it. is there have another way to take a rent movies? -
my iphone is on recovery mode and i can´t turn on it, when i try to recover it from itunes i get: unknown error (36), i´ve tried to do lot of things but i can´t solve my problem. please help!!
Hi, i had the same problem. Try to find the file "apple" or "itunes" don't know it anymore exactly. Ahm well you need to delet any information or just plug in your iphone into an other computer. important is that your iphone never has been pluged in this computer before. This was what i did, and it worked!
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I'm trying to buy something on the App Store but I don't remember my Security questions answers what can I do
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100016) -
I can't find an option to add a recovery email for the purpose of resetting my security questions. There is also no option when I am in the "manage my account" area that lets me reset my security questions. How can I reset them?
1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for support
and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane -
I can't remember my security questions. How can I find the answers in order to purchase my first app?
Go to: expresslane.apple.com
Under product categories choose iTunes
Then iTunes store
Then account management
Press continue.
Now choose iTunes store security and answer the bullet questions and click continue.
Sign in with your appleid and press continue
Under contact options fill out the information and advise iTunes that you would like your security/challenge questions reset. Click send.
iTunes will respond to you within 24 hours by email. -
My Apple TV states in general menu "Activation: failed". What does that mean and how can I solve the problem?
Hello MichaMuc,
I found some steps to help resolve the "Activation: failed" error messsage you are getting on your Apple TV:
Restart your base station or router. Sometimes this is done by turning the router off for a few seconds, and then on again, but check the documentation provided by the manufacturer.
To restart your Apple TV, press and hold Menu and Menu down/scroll ( - ) for about 6 seconds and then choose Restart from the menu.
If the issue continues after restarting, reset your router or base station and Apple TV to factory settings
Reset your base station or router. Use the documentation provided by the manufacturer to reset to factory settings.
To reset your Apple TV perform a factory restore.
You can find the full article here:
Apple TV: Troubleshooting wireless connections
http://support.apple.com/kb/ht1595
Thank you for posting in the Apple Support Communities.
Best,
Sheila M. -
How can i find my security question answer i dont have rescue email
How can i find my security question answer i dont have rescue email
Alternatives to Reset Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Start here to find your country, and how you can contact Apple:
Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Support in your country and ask to speak to Account Security.
Customer Service: Contacting Apple for support.
How to Manage your Apple ID: Manage My Apple ID -
my apple id is not working when i sign in from my laptop it works but when i sign in from my iphone4 then its not working it gives the message of "your aapleid or password is incorrect"? how can i solve this problem please help
Hey nocillado,
Thanks for using Apple Support Communities.
It sounds like you have 2 things you want to address. These articles can help you use iCloud with your existing Apple ID.
Get help activating your iPhone
http://support.apple.com/kb/ts3424
Using your Apple ID for Apple services
http://support.apple.com/kb/ht4895
Using the same Apple ID for Store purchases and iCloud (recommended)
Have a nice day,
Mario -
I bought an Apple TV and when I rent a movie, I get a display saying that no HDCP is available. How can I solve this problem?
Have you verified that your TV is HDCP compliant? Consult manual and/or post model so someone can check.
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Hi this is alamzeb , i have purchased OS X mountain lion from apple store and installed it on my macbook with the expect ion of making my macbook faster but it become more slow by installing os x , how can i solve this problem
alamzeb wrote:
Hi this is alamzeb , i have purchased OS X mountain lion from apple store and installed it on my macbook with the expect ion of making my macbook faster but it become more slow by installing os x , how can i solve this problem
Have a read under the threads on the Right hand side of this page under 'More Like This'
Pete
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