LCM - Promotion of a Crystal Report

Hello together,
I am trying to promote a Crystal Report object from a dev system to a production system. Therefor I created a promotion job (Source- and Destination System are configured).
The problem which I have is, that when I am trying to add the object to my promotion job, I am not finding any Crystal Report (*rpt) in the popup window which opens when I click on "Add object". I am missing the point "folders and objects". I do not understand that - also because I actually do have all rights to see all objects. Do I need to configure somewhere a connection or anything similar in the CMC to see "folders and objects"?
I am quite new to this entire topic and would be very glad if somebody is maybe able to help me with any advice.
Thanks in advance
TN

Hi,
I am pretty sure, that the report is not stored under my favourite folder. I checked the CMC and there I have the points "All folders" and "Personal folder". My reports I'm finding under "All folders". I thought this is also the public area.. Any idea?
Thanks in advance
Thomas Nuarb

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LCM can not map Crystal Report connection properly

Hi,
We are using LCM to transport Crystal Report files from Devlopment server to Quality. The transports are successful, we can also see that connections (to source) also has been changed properly.
These Crystal Reports have 3 parameters. Our requirement is to refresh the report with two parameters having no value (it will produce record for all values). And it works fine in our development system.
But it is not refreshing and scheduling fails also. Error message is 'Information is needed before this report can be processed'. But if I put some value to all 3 parameters, then it refreshes properly.
But I need the report to be refreshed with one parameter vale (other will remain empty) as it works in deveopment system.
Can you please help me out?
Regards,
Avijit

Hello Dutta,
if you keep the parameters blank why not removing them ?
But thats rights, this should be a setting in your CR instead something with LCM.
Regards
-Seb.

LCM Error in promoting Crystal Reports using Dynamic Cascading

Hi,
I am having one Crystal report, developed in CR XI R2 ,it is using one Dynamic cascading prompt.The DB is Oracle Server.
The report is working fine on standalone desktop as well as Dev server .
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thanks
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In the destination system there is another report with the same name but different CUID, can you confirm?
- Maheshwar

Crystal Reports 2013 java-error "java.lang.ClassCastException: class com.crystaldecisions..." when promoting

Hi,
when promoting "Crystal Report 2013" report (with data connectivity BW MDX Query) from BO DEV to BO PROD with BO Promotion Mgmt (LCM), we get the following error message in LCM jobs history:
Resolution Status=Overwritten, Dependency Status=All the required dependencies are included.,
Commit Status=Commit attempted and failed.,
Promotion Status=Failure : Object promoted. Update failed.
Error: java.lang.ClassCastException: class com.crystaldecisions.sdk.occa.report.lib.ByteArray:java.net.URLClassLoader@1d634758 incompatible
with class com.crystaldecisions.sdk.occa.report.lib.PropertyBag:java.net.URLClassLoader@1d634758
The report itself is present on BO PROD, but the overwrite (BW DEV MDX Query-> BW PROD MDX Query) is not applied, so report connectivity still points to the BW Query on the development system :-( .
Moreover, the overwrite itself is detected when the job is "test promoted" ("active overwrite").
Before, we successfully were able to transport crystal reports 2013 with overwrite (the connection then pointed to BW PROD). No idea yet what suddenly changed that...
Any ideas what causes the error and what can fix it (no posts found, no SAP note, google also no hits)?
Best regards
Florian Pitschi

Update:
After more investigation, it looks as if the BO Server "CrystalReports2013ReportApplicationServer"
from time to time has an issue - not only when promoting, but also when viewing publications that contain Crystal Report documents or when executing them, the java class error or similar issue is thrown.
Did sb face similar behaviour and knows what is the root cause for "CrystalReports2013ReportApplicationServer" not working probably and throwing the java-class error? - it was running fine for several months, now, the class error showed up twice in one month.
We need to find out what is causing the issue (aleady checked tomcat and BO-logfiles...).
Best Regards
Florian

BI 4.1 - How do you update a Crystal Report already on server?

We recently upgraded to SAP Business Intelligence 4.1 SP05. I have saved quite a few reports to the new server and began scheduling them to test how they will perform on the new server. They were saved by using the CMC - create the folder, right click on the folder, click Add, click Local Document, browse the network to find the Crystal Report to add.
My question is: Now that they are on the server, how will I update them with any changes that may need to be made to the Crystal Report?
In other words: So far, I can only find how to add new reports. How would I update a report that is already out on the server?
Seems like I should have been able to find this somewhere on the internet or users guide, but I just can't seem to find it. Beginning to feel like I've got the wrong idea on how this all works. Any help would be greatly appreciated!

"Now that they are on the server, how will I update them with any changes that may need to be made to the Crystal Report?" Supposed that you have newer version of Crystal Reports on the DEV environment, you'd need to use Promotion Manager; formerly LCM, to promote the updated version code to the PRODUCTION. Check out the Promotion Manager in the BI4.1 SP05 Administrator guide for detail. You can find most of BI4.1 documentations on http://help.sap.com/bobip41#section8.
Hope this helps,
Jin-Chong

How to create a report using XML data source from Crystal Report Designer

Hi,
Iu2019m having Crystal Report Designer XI R2 SP4. Iu2019m trying to create a report using XML data source stored on disk. This is a customer order report and the xml is structured in such a way that it has an order details header part (master) and then it has several order lines (detail). One order line can have several order line characteristics (detail-detail). So what I need to know is now I can design this layout from the designer. If this was done using views I can do it with sub-reports but using xml data this seems to be different. Can you help me to design this layout? I have included the xml and xsd as well.
Thank you in advance.
Regards,
Chanaka
XML
<?xml version="1.0" encoding="UTF-8"?>
<CUSTOMER_ORDER_CONF_REP_REQUEST xmlns:xsi="http://www.w3.org/2001/XMLSchema" xmlns="urn:ifsworld-com:customer_order_conf_rep">
    <CUSTOMER_ORDER_CONF_REP>
        <ORDER_NO>D555809</ORDER_NO>
        <PRINTED_DATE>2009-03-26T08:52:54</PRINTED_DATE>
        <AUTHORIZE_NAME>Chanaka</AUTHORIZE_NAME>
        <CUSTOMER_NO>CU-1473-INV</CUSTOMER_NO>
        <CUST_NAME>Mr.Johan Matts</CUST_NAME>
        <SHIP_ADDR_1>93,Main Street</SHIP_ADDR_1>
        <SHIP_ADDR_2>Negambo Road</SHIP_ADDR_2>
        <SHIP_ADDR_3>Watthala</SHIP_ADDR_3>
        <SHIP_ADDR_4>SRI LANKA</SHIP_ADDR_4>
        <BILL_ADDR_1>93,Main Street</BILL_ADDR_1>
        <BILL_ADDR_2>Negambo Road</BILL_ADDR_2>
        <BILL_ADDR_3>Watthala</BILL_ADDR_3>
        <BILL_ADDR_4>SRI LANKA</BILL_ADDR_4>
        <CUSTOMER_PO_NO>112984638</CUSTOMER_PO_NO>
        <CUSTOMER_FAX>112984639</CUSTOMER_FAX>
        <CUSTOMER_EMAIL>abcbababab</CUSTOMER_EMAIL>
        <ORDER_LINES>
            <ORDER_LINE>
                <LINE_NO>1</LINE_NO>
                <CUSTOMER_PART_NO>NW-IP11</CUSTOMER_PART_NO>
                <CUSTOMER_PART_DESC>iPod</CUSTOMER_PART_DESC>
                <SALE_UNIT_PRICE>1200</SALE_UNIT_PRICE>
                <PRICE_TOTAL>1200</PRICE_TOTAL>
                <DISCOUNT>0</DISCOUNT>
                <PRICE_QTY>1</PRICE_QTY>
                <ORDER_LINE_CHARACTERSTICS>
                    <CHARACTERISTIC_ITEM>
                        <CHARACTERISTIC_ID xsi:nil="1"/>
                        <CHARACTERISTIC_VALUE xsi:nil="1"/>
                    </CHARACTERISTIC_ITEM>
                </ORDER_LINE_CHARACTERSTICS>
            </ORDER_LINE>
            <ORDER_LINE>
                <LINE_NO>2</LINE_NO>
                <CUSTOMER_PART_NO>NW-IP24</CUSTOMER_PART_NO>
                <CUSTOMER_PART_DESC>XGA Projector</CUSTOMER_PART_DESC>
                <SALE_UNIT_PRICE>500</SALE_UNIT_PRICE>
                <PRICE_TOTAL>1500</PRICE_TOTAL>
                <DISCOUNT>0</DISCOUNT>
                <PRICE_QTY>3</PRICE_QTY>
                <ORDER_LINE_CHARACTERSTICS>
                    <CHARACTERISTIC_ITEM>
                        <CHARACTERISTIC_ID>1</CHARACTERISTIC_ID>
                        <CHARACTERISTIC_VALUE>Free Instalation</CHARACTERISTIC_VALUE>
                    </CHARACTERISTIC_ITEM>
                </ORDER_LINE_CHARACTERSTICS>
            </ORDER_LINE>
            <ORDER_LINE>
                <LINE_NO>3</LINE_NO>
                <CUSTOMER_PART_NO>NW-IP02</CUSTOMER_PART_NO>
                <CUSTOMER_PART_DESC>Sony DVD Player</CUSTOMER_PART_DESC>
                <SALE_UNIT_PRICE>1000</SALE_UNIT_PRICE>
                <PRICE_TOTAL>1000</PRICE_TOTAL>
                <DISCOUNT>0</DISCOUNT>
                <PRICE_QTY>1</PRICE_QTY>
                <ORDER_LINE_CHARACTERSTICS>
                    <CHARACTERISTIC_ITEM>
                        <CHARACTERISTIC_ID>1</CHARACTERISTIC_ID>
                        <CHARACTERISTIC_VALUE>Free 5 DVDs</CHARACTERISTIC_VALUE>
                    </CHARACTERISTIC_ITEM>
                </ORDER_LINE_CHARACTERSTICS>
            </ORDER_LINE>
            <ORDER_LINE>
                <LINE_NO>4</LINE_NO>
                <CUSTOMER_PART_NO>NW-IP99</CUSTOMER_PART_NO>
                <CUSTOMER_PART_DESC>Flatscreen TV</CUSTOMER_PART_DESC>
                <SALE_UNIT_PRICE>1500</SALE_UNIT_PRICE>
                <PRICE_TOTAL>1350</PRICE_TOTAL>
                <DISCOUNT>10</DISCOUNT>
                <PRICE_QTY>1</PRICE_QTY>
                <ORDER_LINE_CHARACTERSTICS>
                    <CHARACTERISTIC_ITEM>
                        <CHARACTERISTIC_ID>1</CHARACTERISTIC_ID>
                        <CHARACTERISTIC_VALUE>Free Delivery</CHARACTERISTIC_VALUE>
                    </CHARACTERISTIC_ITEM>
                    <CHARACTERISTIC_ITEM>
                        <CHARACTERISTIC_ID>2</CHARACTERISTIC_ID>
                        <CHARACTERISTIC_VALUE>1 year additional warranty</CHARACTERISTIC_VALUE>
                    </CHARACTERISTIC_ITEM>
                </ORDER_LINE_CHARACTERSTICS>
            </ORDER_LINE>
            <ORDER_LINE>
                <LINE_NO>5</LINE_NO>
                <CUSTOMER_PART_NO>NW-IP56</CUSTOMER_PART_NO>
                <CUSTOMER_PART_DESC>Sony MP3 Player</CUSTOMER_PART_DESC>
                <SALE_UNIT_PRICE>200</SALE_UNIT_PRICE>
                <PRICE_TOTAL>400</PRICE_TOTAL>
                <DISCOUNT>0</DISCOUNT>
                <PRICE_QTY>2</PRICE_QTY>
                <ORDER_LINE_CHARACTERSTICS>
                    <CHARACTERISTIC_ITEM>
                        <CHARACTERISTIC_ID>1</CHARACTERISTIC_ID>
                        <CHARACTERISTIC_VALUE>Free carry belt</CHARACTERISTIC_VALUE>
                    </CHARACTERISTIC_ITEM>
                    <CHARACTERISTIC_ITEM>
                        <CHARACTERISTIC_ID>2</CHARACTERISTIC_ID>
                        <CHARACTERISTIC_VALUE>Free promotional 4GB memory bar</CHARACTERISTIC_VALUE>
                    </CHARACTERISTIC_ITEM>
                    <CHARACTERISTIC_ITEM>
                        <CHARACTERISTIC_ID>3</CHARACTERISTIC_ID>
                        <CHARACTERISTIC_VALUE>No warranty on memory bar</CHARACTERISTIC_VALUE>
                    </CHARACTERISTIC_ITEM>
                </ORDER_LINE_CHARACTERSTICS>
            </ORDER_LINE>
        </ORDER_LINES>
    </CUSTOMER_ORDER_CONF_REP>
</CUSTOMER_ORDER_CONF_REP_REQUEST>
XSD
<?xml version="1.0" encoding="UTF-8"?>
<?report module="ORDER" package="CUSTOMER_ORDER_CONF_REP" ?>
<xs:schema targetNamespace="urn:ifsworld-com:customer_order_conf_rep" xmlns:xs="http://www.w3.org/2001/XMLSchema" xmlns="urn:ifsworld-com:customer_order_conf_rep" elementFormDefault="qualified" attributeFormDefault="unqualified">
<xs:element name="CUSTOMER_ORDER_CONF_REP_REQUEST">
<xs:complexType>
<xs:all minOccurs="1" maxOccurs="1">
<xs:element name="CUSTOMER_ORDER_CONF_REP">
<xs:complexType>
<xs:choice minOccurs="0" maxOccurs="50">
<xs:element name="ORDER_NO" nillable="true" minOccurs="0">
<xs:simpleType>
<xs:restriction base="xs:string">
<xs:maxLength value="2000"/>
</xs:restriction>
</xs:simpleType>
</xs:element>
<xs:element name="PRINTED_DATE" type="xs:dateTime" nillable="true" minOccurs="0"/>
<xs:element name="AUTHORIZE_NAME" nillable="true" minOccurs="0">
<xs:simpleType>
<xs:restriction base="xs:string">
<xs:maxLength value="2000"/>
</xs:restriction>
</xs:simpleType>
</xs:element>
<xs:element name="CUSTOMER_NO" nillable="true" minOccurs="0">
<xs:simpleType>
<xs:restriction base="xs:string">
<xs:maxLength value="2000"/>
</xs:restriction>
</xs:simpleType>
</xs:element>
<xs:element name="CUSTOMER_PO_NO" nillable="true" minOccurs="0">
<xs:simpleType>
<xs:restriction base="xs:string">
<xs:maxLength value="2000"/>
</xs:restriction>
</xs:simpleType>
</xs:element>
<xs:element name="CUST_NAME" nillable="true" minOccurs="0">
<xs:simpleType>
<xs:restriction base="xs:string">
<xs:maxLength value="2000"/>
</xs:restriction>
</xs:simpleType>
</xs:element>
<xs:element name="SHIP_ADDR_1" nillable="true" minOccurs="0">
<xs:simpleType>
<xs:restriction base="xs:string">
<xs:maxLength value="2000"/>
</xs:restriction>
</xs:simpleType>
</xs:element>
<xs:element name="SHIP_ADDR_2" nillable="true" minOccurs="0">
<xs:simpleType>
<xs:restriction base="xs:string">
<xs:maxLength value="2000"/>
</xs:restriction>
</xs:simpleType>
</xs:element>
<xs:element name="SHIP_ADDR_3" nillable="true" minOccurs="0">
<xs:simpleType>
<xs:restriction base="xs:string">
<xs:maxLength value="2000"/>
</xs:restriction>
</xs:simpleType>
</xs:element>
<xs:element name="SHIP_ADDR_4" nillable="true" minOccurs="0">
<xs:simpleType>
<xs:restriction base="xs:string">
<xs:maxLength value="2000"/>
</xs:restriction>
</xs:simpleType>
</xs:element>
<xs:element name="BILL_ADDR_1" nillable="true" minOccurs="0">
<xs:simpleType>
<xs:restriction base="xs:string">
<xs:maxLength value="2000"/>
</xs:restriction>
</xs:simpleType>
</xs:element>
<xs:element name="BILL_ADDR_2" nillable="true" minOccurs="0">
<xs:simpleType>
<xs:restriction base="xs:string">
<xs:maxLength value="2000"/>
</xs:restriction>
</xs:simpleType>
</xs:element>
<xs:element name="BILL_ADDR_3" nillable="true" minOccurs="0">
<xs:simpleType>
<xs:restriction base="xs:string">
<xs:maxLength value="2000"/>
</xs:restriction>
</xs:simpleType>
</xs:element>
<xs:element name="BILL_ADDR_4" nillable="true" minOccurs="0">
<xs:simpleType>
<xs:restriction base="xs:string">
<xs:maxLength value="2000"/>
</xs:restriction>
</xs:simpleType>
</xs:element>
<xs:element name="CUSTOMER_FAX" nillable="true" minOccurs="0">
<xs:simpleType>
<xs:restriction base="xs:string">
<xs:maxLength value="2000"/>
</xs:restriction>
</xs:simpleType>
</xs:element>
<xs:element name="CUSTOMER_EMAIL" nillable="true" minOccurs="0">
<xs:simpleType>
<xs:restriction base="xs:string">
<xs:maxLength value="2000"/>
</xs:restriction>
</xs:simpleType>
</xs:element>
<xs:element name="ORDER_LINES" nillable="true" minOccurs="0">
<xs:complexType>
<xs:sequence minOccurs="0" maxOccurs="unbounded">
<xs:element name="ORDER_LINE">
<xs:complexType>
<xs:choice minOccurs="0" maxOccurs="39">
<xs:element name="LINE_NO" nillable="true" minOccurs="0">
<xs:simpleType>
<xs:restriction base="xs:string">
<xs:maxLength value="2000"/>
</xs:restriction>
</xs:simpleType>
</xs:element>
<xs:element name="SALE_UNIT_PRICE" type="xs:float" nillable="true" minOccurs="0"/>
<xs:element name="PRICE_TOTAL" type="xs:float" nillable="true" minOccurs="0"/>
<xs:element name="DISCOUNT" type="xs:float" nillable="true" minOccurs="0"/>
<xs:element name="PRICE_QTY" type="xs:float" nillable="true" minOccurs="0"/>
<xs:element name="CUSTOMER_PART_NO" nillable="true" minOccurs="0">
<xs:simpleType>
<xs:restriction base="xs:string">
<xs:maxLength value="4000"/>
</xs:restriction>
</xs:simpleType>
</xs:element>
<xs:element name="CUSTOMER_PART_DESC" nillable="true" minOccurs="0">
<xs:simpleType>
<xs:restriction base="xs:string">
<xs:maxLength value="4000"/>
</xs:restriction>
</xs:simpleType>
</xs:element>
<xs:element name="ORDER_LINE_CHARACTERSTICS" nillable="true" minOccurs="0">
<xs:complexType>
<xs:sequence minOccurs="0" maxOccurs="unbounded">
<xs:element name="CHARACTERISTIC_ITEM">
<xs:complexType>
<xs:choice minOccurs="0" maxOccurs="6">
<xs:element name="CHARACTERISTIC_ID" nillable="true" minOccurs="0">
<xs:simpleType>
<xs:restriction base="xs:string">
<xs:maxLength value="2000"/>
</xs:restriction>
</xs:simpleType>
</xs:element>
<xs:element name="CHARACTERISTIC_VALUE" nillable="true" minOccurs="0">
<xs:simpleType>
<xs:restriction base="xs:string">
<xs:maxLength value="2000"/>
</xs:restriction>
</xs:simpleType>
</xs:element>
</xs:choice>
</xs:complexType>
</xs:element>
</xs:sequence>
</xs:complexType>
</xs:element>
</xs:choice>
</xs:complexType>
</xs:element>
</xs:sequence>
</xs:complexType>
</xs:element>
</xs:choice>
</xs:complexType>
</xs:element>
</xs:all>
</xs:complexType>
</xs:element>
</xs:schema>

Hi Sourashree,
Thank you for the response and ideas you have given me so far. I can get the fetch the data from the data source without any problem. That is I do the following,
1.     New Report
2.     From Create New Connection-> XML
3.     Provide the u201CLocal XML Fileu201D and have u201CSpecify Schema Fileu201D checked -> Next
4.     Provide the u201CLocal Schema Fileu201D -> Finish
Then I can see the following under XML
+ CUSTOMER_ORDER_CONF_REP_REQUEST
        CUSTOMER_ORDER_CONF_REP_REQUEST
     CUSTOMER_ORDER_CONF_REP_REQUEST/CUSTOMER_ORDER_CONF_REP
     CUSTOMER_ORDER_CONF_REP_REQUEST/ CUSTOMER_ORDER_CONF_REP/ORDER_LINES
     CUSTOMER_ORDER_CONF_REP_REQUEST/ CUSTOMER_ORDER_CONF_REP/ORDER_LINES/ORDER_LINE
     CUSTOMER_ORDER_CONF_REP_REQUEST/ CUSTOMER_ORDER_CONF_REP/ORDER_LINES/ORDER_LINE/ORDER_LINE_CHARACTERSTICS
     CUSTOMER_ORDER_CONF_REP_REQUEST/ CUSTOMER_ORDER_CONF_REP/ORDER_LINES/ORDER_LINE/ORDER_LINE_CHARACTERSTICS/CHARACTERSTIC_ITEM
And from here if I add the following three I can get all the fields I need to the report
     CUSTOMER_ORDER_CONF_REP_REQUEST/CUSTOMER_ORDER_CONF_REP
     CUSTOMER_ORDER_CONF_REP_REQUEST/ CUSTOMER_ORDER_CONF_REP/ORDER_LINES/ORDER_LINE
     CUSTOMER_ORDER_CONF_REP_REQUEST/ CUSTOMER_ORDER_CONF_REP/ORDER_LINES/ORDER_LINE/ORDER_LINE_CHARACTERSTICS/CHARACTERSTIC_ITEM
Then I come to the Linking section. Here I canu2019t link anything. There is a common field called u201CInternal_IDu201D but I canu2019t link using it. So I get a message when I click Next. From here I add all the fields.
For this point onwards only I need help. How do I group, add fields and design the layout so I can get an report output as follows.
Date
Order number                                   Authorized code
Customer No
Name
Phone
Fax email
Shipping address 1                              Billing Address 1
Shipping address 2                              Billing Address 2
Shipping address 3                              Billing Address 3
Shipping address 4                              Billing Address 4
Order Line 1 detailsu2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026                      LINE_NO     CUSTOMER_PART_NO          CUSTOMER_PART_DESC     SALE_UNIT_PRICE     PRICE_QTY     DISCOUNT     PRICE_TOTAL
Characteristic details belonging to Order line 1       CHARACTERISTIC_ID 1 CHARACTERISTIC_VALUE1
                                       CHARACTERISTIC_ID 2 CHARACTERISTIC_VALUE2
                                       CHARACTERISTIC_ID 3 CHARACTERISTIC_VALUE3
Order Line 2 detailsu2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026
Characteristic details belonging to Order line 2
Order Line 3 detailsu2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026
Characteristic details belonging to Order line 3
Order Line 4 detailsu2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026
Characteristic details belonging to Order line 4
Order Line 5 detailsu2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026u2026
Characteristic details belonging to Order line 5
How can I achieve this kind of a layout using the give xml and xsd? Should I use grouping if so how should I do the grouping?
I have included the full xml and xsd in the first mail I posted but I canu2019t see it now. I can include that again if you want.
Regards,
Chanaka

Crystal Report Integration Problem with VS 2012 Ultimate

I installed Crystal Report (Support Pack 13 v.13.0.13.1597) for VS 2012 Ultimate. When I create a crystal report, the Crystal Reports Gallery didn't pop up. Instead it just jump to *.rpt file and shows one hell of a hex codes
Did anyone faced the same issue, like mine?
Pliz, help me out.

Hi MisterEpic,
Welcome to the MSDN forum!
First,
I recommend you verify the ISO checksum for Visual studio 2012. You can download the File Checksum Integrity Verifier (fciv.exe) described at
following locations.
http://support.microsoft.com/kb/841290/en-us
The CRC and SHA1 hash values of the ISO should match these:
CRC: 68068922
SHA-1: 4F1E90E5FDE85AD636233A812A140E89E11A7DEA
Detail from:
http://www.microsoft.com/en-in/download/details.aspx?id=30678
Then, you can use the .NET Framework Setup Verification Tool to verify the installation state of one or more versions of the .NET Framework
Download from :
http://blogs.msdn.com/cfs-file.ashx/__key/CommunityServer-Components-PostAttachments/00-08-99-90-04/netfx_5F00_setupverifier_5F00_new.zip
If the verification tool finds any issues, there is a .NET Framework Repair Tool that can be found at the following locations:
http://support.microsoft.com/kb/2698555
More information is in the blog at the following locations.
http://blogs.msdn.com/b/astebner/archive/2008/10/13/8999004.aspx
Best regards.
Samson sun
MSDN Community Support | Feedback to us
Develop and promote your apps in Windows Store
Please remember to mark the replies as answers if they help and unmark them if they provide no help.

Invalid Key code Error while installing crystal report server 11

While installing crystal report server 11,i am facing an erro which says Invalid Key code Error.I had raised this issue to SAP customer support and attaching the conversation that we had.PLEASE HELP me to resolve the issue.
MAILS--Dear Mohit,
Thanks for the patience.
We have received the below update from the Licensing Team.
You received your permanent key in respect of these licenses - the key is for Crystal Reports Server XI.
You did not purchase these licenses for Crystal Reports Server, but purchased it for Crystal Reports and a 5-named user license for Crystal Reports was included as a special offer. The software included was version XIR2, but you elected to use version XI instead and received key .
You would need to enroll the licenses in maintenance if you want to upgrade them.
In case of any queries please create a ticket via the Service Market Place.
Regards,
Jessy
Customer Interaction Center
SAP Active Global Support
Hello Jessy,
The customer received their permanent key in respect of these licenses - the key is for Crystal Reports Server XI.
They did not purchase these licenses for Crystal Reports Server, they purchased Crystal Reports and a 5-named user license for Crystal Reports was included as a special offer. The software included was version XIR2, but they elected to use version XI instead and they received key .
They cannot decide to upgrade now - they must enrol these licenses in maintenance if they want to upgrade them.
Kind regards,
Rosemary
From: BOSAPASIA
Sent: 29 September 2009 05:49
To: Savage, Rosemary
Subject: FW: Crystal Reports Server Installation Issue
Importance: High
HI Rose ,
Need your assistance on the below issue.
Customer purchased Crystal Report Server XI R2 in 2005. When he is trying to install it now, he is getting an Invalid Key code Error.
He has provided us the Scanned copies of the Key code and the registration number.Can you please help and check if he can be provided with a Keycode.
Regards,
Jessy
CIC Team Lead
Customer Interaction Center
Global Support Centre India
SAP Labs India Pvt Ltd
Hi,
Providing you with the required details to proceed further
Registration Number-
Registration Email Address-taxmantra.support
And also please find attached the scanned copy of the Registration key we got for the Crystal report server.
Dear Mohitk,
Thank you for your information.
I checked with the concerned colleague and received the below update:
Please check from where you got this key code. If from a paper, please scan it to us. Please let them track to the original paper or email.
If you have registered the key code, please provide us the registration number or registration email address so that we will try to check for you.
If you did not register before, as the promotion is over so the key code could not be replaced.
I request you to kindly check the same at your end and revert with the details.
Moreover, there are two ways for Crystal Report customer to get support.
One is customer with bundled product such like BOE and under maintenance. These customers will have an S-user ID and password to log a case in service market place via http://service.sap.com/message
A learning map was provided, listed on left column.
The other is customer with only Crystal report product, the support is via SDN.
http://service.sap.com =>Crystal Reports and Xcelsius Support=>Crystal Reports and Xcelsius Forums
Customers can first check whether other customer has got the same issue and find the reply from our engineers.
You may also post your own thread for support.
Anything else I could help, please do not hesitate to contact again.
Hi,
I am providing you with the details required to resolve the issue related to Crystal report installation,for reference of the issue please refer the mail below.
Please find attached the Scanned Document containing the details as per the details required by you.
Hope to see a quick resolution for the issue.
Dear Mohit,
Thank you for your e-mail.
As discussed, I understand that youu2019ve procured Crystal Reports Server 11 in 2006. However youu2019re facing issues with key codes while reinstalling the same. We request you to kindly provide us with below details for further assistance.
Your customer number:
Your customer name and address:
Purchase order number:
Any other products purchased along with Crystal Reports Server 11
Any S-User Id:
Any old case ID:
Please feel free to contact us if any further queries.
Hi,
I am raising this concern on behalf on Taxmantra project (Tata Consultancy Services noida).
We have bought licensed Crystal Reports Server 11 near by 2006.We are trying to install the crystal server but while installing ,we have encountered with an error message that:-
"The product key code you have entered is incorrect"
We are facing the same issue in 2006,I am attaching with this email the conversations that was held in 2006 to get the correct key code.
Please help us to resolve the issue as early as possible.
My contact number:
If you need any further information do let me know

Ajit,
By design, the product is not able to be installed under the superuser account.
1. Create a new user and specify a home directory for the user without a quota set.
2. Copy or move the installation files to a directory that the new user can read. I suggest you move the installation files directly into the new user's home directory.
3. Logon as the new user (or su - newuser)
4. run the installation shell script using that new user's account.
NOTE: Ensure the system meets the requirements from the supported platforms documents.
.Tony

Crystal Report Universe Connection

Hello,
I have a Crystal report developed based on Universe as the data source. Say this report is in Dev environment. Suppose I need to promote this report to Test environment to UAT or production then how is it possible?
I have used import wizard using this I am able to move my report from one environment to another. report is successfully moved from source to destination but when I go to refresh the crystal report, an error is thrown (both in Crystal Report designer and Info view) :
"Failed to open the connection.
Details:
Update of the SQL command from the Universe failed. This report cannot be
refreshed unless the SQL command is updated from the Universe."
As such the Dev copy works fine. Please suggest me how to move a report from 1 environment to another.
If I changes connection manually in UAT Database --> Set Database location -->update then same report work fine,
But I have multiple reports I cannot manually edit connection of each report.
Useful details as below.
Crystal Reports 2008 (Service Pack 1)
Business Objects 3.1
View the connection details in report.
Set database location
Expand Universe connection
Properties - It will show server details of connection- user name - universe name- path of universe
Kindly advice.

This is the same as: Migration of Crystal Report
Please do not cross post as this is against the SCN Rules of Engagement.
If this is a critical issue, you should be able to create a phone case - I suspect for you this would be free as you have BI / BO(?). If you are not sure how to, see your admin.
I will be locking this post now. Please continue on the above link.
- Ludek
SCN Moderator

Integrating Crystal reports with Java Portal (test=pluto,Prod=Vignette

Hi,
Crystal reports is new to me...so please don't mind if i sound outright silly, and would love a shove in the correct direction.
This question might have been asked here (I tried searching for this.)
Problem: We have some old CR9 reports with us which we want to migrate to our Portal installation Vignette Portal.
I have seen some Portal integration kits but after having a look at them it seems it is ir-relevant to us...as it requires some server running...we don't have that.

Update:
After more investigation, it looks as if the BO Server "CrystalReports2013ReportApplicationServer"
from time to time has an issue - not only when promoting, but also when viewing publications that contain Crystal Report documents or when executing them, the java class error or similar issue is thrown.
Did sb face similar behaviour and knows what is the root cause for "CrystalReports2013ReportApplicationServer" not working probably and throwing the java-class error? - it was running fine for several months, now, the class error showed up twice in one month.
We need to find out what is causing the issue (aleady checked tomcat and BO-logfiles...).
Best Regards
Florian

What are crystals reports

Hi Experts,
I works on web Dynpro JAVA and i want to know what is crystal reports, and how can i use them with web dynpro jAVA
Regards
Upendra

Hello Upendra,
To be start with, I would like to explain you something about crystal report.
-Crystal Reports is designed to work with your database to help you analyzeand interpret important information.
-Crystal Reports makes it easy to create simple reports, and, it also has the comprehensive tools you need to produce complex or specialized reports.
-Crystal Reports is designed to produce the report you want from virtually any data source.Formulas, cross-tabs,
subreports, and conditional formatting help make sense of data and uncover important relationships that might otherwise be hidden.
-Geographic maps and graphs communicate information visually when words and numbers are simply not enough.
-The flexibility of Crystal Reports doesnu2019t end with creating reports u2014 your reports can be published in a variety of formats including Microsoft Word and Excel, E-mail and even over the Web.
-Advanced Web reporting lets other members of your workgroup view and update shared reports inside their web browser.
-Application and web developers can save time and meet their users needs by integrating the report processing power of Crystal Reports into their database applications.
-Support for most popular development languages makes it easy
to add reporting to any application.
-Whether itu2019s the web master in IT, the promotion manager in marketing, the database administrator in finance or the CEO, Crystal Reports is a powerful tool designed to help everyone analyze and interpret the information thatu2019s important to them.
Thanks,
Chinmay

If image file not exist in image path crystal report not open and give me exception error problem

Hi guys my code below show pictures for all employees
code is working but i have proplem
if image not exist in path
crystal report not open and give me exception error image file not exist in path
although the employee no found in database but if image not exist in path when loop crystal report will not open
how to ignore image files not exist in path and open report this is actually what i need
my code below as following
DataTable dt = new DataTable();
string connString = "data source=192.168.1.105; initial catalog=hrdata;uid=sa; password=1234";
using (SqlConnection con = new SqlConnection(connString))
con.Open();
SqlCommand cmd = new SqlCommand("ViewEmployeeNoRall", con);
cmd.CommandType = CommandType.StoredProcedure;
SqlDataAdapter da = new SqlDataAdapter();
da.SelectCommand = cmd;
da.Fill(dt);
foreach (DataRow dr in dt.Rows)
FileStream fs = null;
fs = new FileStream("\\\\192.168.1.105\\Personal Pictures\\" + dr[0] + ".jpg", FileMode.Open);
BinaryReader br = new BinaryReader(fs);
byte[] imgbyte = new byte[fs.Length + 1];
imgbyte = br.ReadBytes(Convert.ToInt32((fs.Length)));
dr["Image"] = imgbyte;
fs.Dispose();
ReportDocument objRpt = new Reports.CrystalReportData2();
objRpt.SetDataSource(dt);
crystalReportViewer1.ReportSource = objRpt;
crystalReportViewer1.Refresh();
and exception error as below

First: I created a New Column ("Image") in a datatable of the dataset and change the DataType to System.Byte()
Second : Drag And drop this image Filed Where I want.
private void LoadReport()
frmCheckWeigher rpt = new frmCheckWeigher();
CryRe_DailyBatch report = new CryRe_DailyBatch();
DataSet1TableAdapters.DataTable_DailyBatch1TableAdapter ta = new CheckWeigherReportViewer.DataSet1TableAdapters.DataTable_DailyBatch1TableAdapter();
DataSet1.DataTable_DailyBatch1DataTable table = ta.GetData(clsLogs.strStartDate_rpt, clsLogs.strBatchno_Rpt, clsLogs.cmdeviceid); // Data from Database
DataTable dt = GetImageRow(table, "Footer.Jpg");
report.SetDataSource(dt);
crv1.ReportSource = report;
crv1.Refresh();
By this Function I merge My Image data into dataTable
private DataTable GetImageRow(DataTable dt, string ImageName)
try
FileStream fs;
BinaryReader br;
if (File.Exists(AppDomain.CurrentDomain.BaseDirectory + ImageName))
fs = new FileStream(AppDomain.CurrentDomain.BaseDirectory + ImageName, FileMode.Open);
else
// if photo does not exist show the nophoto.jpg file
fs = new FileStream(AppDomain.CurrentDomain.BaseDirectory + ImageName, FileMode.Open);
// initialise the binary reader from file streamobject
br = new BinaryReader(fs);
// define the byte array of filelength
byte[] imgbyte = new byte[fs.Length + 1];
// read the bytes from the binary reader
imgbyte = br.ReadBytes(Convert.ToInt32((fs.Length)));
dt.Rows[0]["Image"] = imgbyte;
br.Close();
// close the binary reader
fs.Close();
// close the file stream
catch (Exception ex)
// error handling
MessageBox.Show("Missing " + ImageName + "or nophoto.jpg in application folder");
return dt;
// Return Datatable After Image Row Insertion
Mark as answer or vote as helpful if you find it useful | Ammar Zaied [MCP]

Sales quote layout rows doubled in crystal report layout

Dear All,
Sales quote layout rows doubled in crystal report layout.
In sales quote layout the rows are doubled. Even in the standard layout. If the quote contains only two rows. Then it is doubled as 4 rows in the crystal report layout.
It is happening in the particular database. Other database are working fine. I request you people to help me to overcome this issue.
Regards,
Siva

Hi Siva,
If this is regarding CR in SAP B1 then please repost to the SAP Business One Application space.
-Abhilash

Sale Order Query Print layout/Crystal Report Query required

Hi Experts,
I created a Sale Order. Items included in it are service and material.
(I created a BOM, bound the child material item to the parent service item. Moreover child item will have unit price where as parent item will not have unit price)
I need the report on it please let me know how i can do it.
I tried with below query
select a.DocEntry, a.DocNum, a.CardCode, a.CardName, b.DocEntry,b.ItemCode, b.Dscription, b.Quantity, b.Price, b.LineTotal, a.DocTotal, a.VatSum
from ORDR a inner join RDR1 b on a.DocEntry = b.DocEntry
--and b.TreeType <> 'N'
where a.docnum = '14240621'
output of above query is
DocEntry
DocNum
CardCode
CardName
DocEntry
ItemCode
Description
Qty
Unit Price
Line Total
DocTotal
Tax Amount
621
14240621
CDR0001
ABCDEFGH
621
302010001
PROVIDING & LAYING
17.62
2493.76
43940.05
354652
18888.46
621
14240621
CDR0001
ABCDEFGH
621
MT0001
Material for PROVIDING & LAYING
17.62
2800
49336
354652
18888.46
621
14240621
CDR0001
ABCDEFGH
621
305010005
BM CM INCLUDING CEMENT
10.055
1980
19908.9
354652
18888.46
621
14240621
CDR0001
ABCDEFGH
621
MT0002
Material for BM CM INCLUDING CEMENT
10.055
1650
16590.75
354652
18888.46
621
14240621
CDR0001
ABCDEFGH
621
302040001
P/APPLYING
65
116.5
7572.5
354652
18888.46
621
14240621
CDR0001
ABCDEFGH
621
MT0003
Material for P/APPLYING
65
65
4225
354652
18888.46
621
14240621
CDR0001
ABCDEFGH
621
301000001
P& FIXING
2.233
31625.05
70618.74
354652
18888.46
621
14240621
CDR0001
ABCDEFGH
621
MT0004
Material for P& FIXING
2.233
44000
98252
354652
18888.46
621
14240621
CDR0001
ABCDEFGH
621
306010001
PROVIDING RMC
3
3593
10779
354652
18888.46
621
14240621
CDR0001
ABCDEFGH
621
MT0005
Material for PROVIDING RMC
3
4847
14541
354652
18888.46
and my desired output is
Unit price of both child item and parent item should be display in single column. ie. cumulative in Unit Price Column and Linetotal respectively.
DocEntry
DocNum
CardCode
CardName
DocEntry
ItemCode
Description
Qty
Unit Price
Line Total
DocTotal
Tax Amount
621
14240621
CDR0001
ABCDEFGH
621
302010001
PROVIDING & LAYING
17.62
5293.76
93276.05
354652
18888.46
621
14240621
CDR0001
ABCDEFGH
621
305010005
BM CM INCLUDING CEMENT
10.055
3630
36499.65
354652
18888.46
621
14240621
CDR0001
ABCDEFGH
621
302040001
P/APPLYING
65
181.5
11797.5
354652
18888.46
621
14240621
CDR0001
ABCDEFGH
621
301000001
P& FIXING
2.233
75625.05
168870.7
354652
18888.46
621
14240621
CDR0001
ABCDEFGH
621
306010001
PROVIDING RMC
3
8440
25320
354652
18888.46
please let me know the update on this.
with regards

Hi Nagarajan,
thanks for reply..
1) Yes, i.e i have taken into BomType: Template
2) i did not get any helpful output by using treetype by keeping 'S' and 'N', i kept in comment.
3) Actually MT0001-05 - these are material item- unit prices are fixed. see in attached image
     for parent item, unit prices are not fixed. I give the price for them in Sale Order.
     I want unit price for parent and child should be summed/cumulative for Sale Order print.
     (in my above post, first matrix exactly same as sale order line items plz check it)
Please help me, how i can achieve this by query(for PLd or Crystal report)
With Regards

SQL Connections remain open after Crystal Report closes

I am wirting an interface to use the crystal report viewer to print reports, connecting to a Progress Open Edge 10.1B database. From our application we declare the application, report, exportoptions and connectionproperties objects and pass these to the crystal reports viewer. Once the report is printed we release the objects and set their variables for null. However we are finding that the SQL connection to the database is remaining connected and we can only release the connection by manually going in a disconnecting.
I have read in forums that people use .dispose or .close to release the connection, however we do not have access to these methods as we do not use .NET. Are there any methods we can use to disconnect these sql connections?

Hi Dean,
Moved to the Legacy Application forums. Likely using the RDC as your report engine.
You should still be able to close and dispose of the report objects. They are not specific to .NET.
In VB it would look something like these lines::
    crReport.Close
    Set CrystalActiveXReportViewer1.ReportSource = Nothing
    Set crReport = Nothing
Once the report is closed it should disconnect from the DB. If you close the application does that disconnect?
Have you looked on 4GL's site for info on how to?
Thank you
Don

LCM - Promotion of a Crystal Report

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