Le chemin d'accès de l'application Premiere Pro est défaillante, comment lancer le logiciel??
Lors du lancement de l'application Adobe première pro, un message d'erreur apparait au bout de quelques secondes en indiquant que windows va fermer le programme.
Dans le détail des erreurs il est indiqué que "le chemin d'accès de l'application est défaillante : c:/program Files/adobe/adobe Premiere pro cc/adobe Premiere Pro.exe".
L'ordinateur sur lequel j'ai installé le programme est neuf et correspond aux caractéristiques techniques du logiciel.
Comment utiliser l'application???
merci de votre aide!
Luclie avez-vous reçu des messages d'erreur spécifiques au cours du processus d'installation? S'il vous plaît voir Résoudre les problèmes avec l'installation des fichiers journaux | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html des informations sur la façon d'examiner vos journaux d'installation.
Si vous pouvez également publier en anglais, il serait apprécié que c'est un forum de lanuage anglais. Si vous souhaitez procéder en français alors je vous demanderais s'il vous plaît envoyer votre demande à un forum de discussion français à http://forums.adobe.com/community/international_forums/francais.
Luclie did you receive any specific error messages during the installation process? Please see Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html for information on how to review your installation logs.
If you can also post in English it would be appreciated as this is an English lanuage forum. If you wish to proceed in French then I would ask that you please post your inquiry to the French Discussion forum at http://forums.adobe.com/community/international_forums/francais.
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Bonjour Hans-Günter et Merci pour votre réponse rapide,
Voici ce que j'ai trouvé et ça fonctionne parfaitement.
J'ai copié:
C:\Program Files (x86)\Common Files\Adobe\Helpcfg\fr_fr\ElementsOrganizer_11.0.Helpcfg dans C:\Utilisateurs\Administrateur\AppData\Roaming\chc.4875.........5DF8CE.1\LocaleStore\Help cfg\fr_fr\
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C:\Program Files (x86)\Common Files\Adobe\Helpcfg\fr_fr\reader.Helpcfg dans C:\Utilisateurs\Administrateur\AppData\Roaming\chc.4875.........5DF8CE.1\LocaleStore\Help cfg\fr_fr\
C:\Programmes\Common Files\Adobe\Helpcfg\fr_fr\PremiereElements_11.0.Helpcfg dans C:\Utilisateurs\Administrateur\AppData\Roaming\chc.4875.........5DF8CE.1\LocaleStore\Help cfg\fr_fr\
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Bien Cordialement
Si cette astuce peut servir pour d'autres........................
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