Le module d'importation a signalé une erreur générique ?

Bonjour,
Je viens d'acheter PREL 11 et je cherche à récupérer des montages faits avec PREL 9 mais pas encore publiés. Mais à chaque fois le programme semble incapable de récupérer un petit fichier audio mp4 (qui fonctionne pourtant normalement) et il m'indique "Le module d’importation a signalé une erreur générique"
Pouvez-vous m'aider ?
Cordialement
Jacques

Jacques 84 wrote in French
(Google Translate)
The import module has reported a generic error?
Hello,
I just bought PREL 11 and I try to retrieve packages made with PREL 9 but not yet published. But each time the program seems unable to recover a small audio mp4 file (which normally works yet) and it says "The import module has reported a generic error"
Can you help me?
Regards
Jacques
My Reply In French
(Google Translate)
Il est toujours préférable de réaliser un projet dans la version dans laquelle il a été créé. Mais avec tout ce que dit ...
1. Ai-je raison de penser que vous tentez d'ouvrir un Premiere Elements 9.0/9.0.1 projet dans Premiere Elements 11 (supposé à la fois sur un ordinateur bits de Windows 7 ou 8 64)?
2. Quelles sont les propriétés de ce fichier "petite. Mp4 audio"? Quelle est son origine?
3. Où en êtes-vous ce message d'erreur ... quand le 9 projet de version s'ouvre en version 11 ou autre? Si lorsque vous ouvrez la version 9 du projet en 11, avez-vous essayé de supprimer l'audio du projet et l'importer via Ajout Médias / fichiers et dossiers de son disque dur emplacement de sauvegarde?
Nous nous réjouissons de votre suivi.
Je vous remercie.
ATR
English Version Of My Reply
It is always better to complete a project in the version in which it was created. But with all that said...
1. Am I correct in understanding that you are trying to open a Premiere Elements 9.0/9.0.1 project in Premiere Elements 11 (assumed both on a Windows 7 or 8 64 bit computer)?
2. What are the properties of this "small .mp4 audio" file? What is its origin?
3. Where are you getting this error message...when the version 9 project opens in version 11 or other? If when you open version 9 project in 11, have you tried deleting the audio from the project and importing it via Add Media/Files and Folders from its hard drive save location?
We look forward to your follow up.
Thank you.
ATR

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    Comment solutionner ? :Le module d'importation a signalé une erreur générique

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    Sorry if it took me some time to get back to you.
    Frankly I gave up on this issue, it is getting too much  complicated for me, however see what I have found and what seems to be  my real issue.
    After reading all that and more, The Toshiba DVR630 recorder, is not properly  fitted to record DVD and be imported into editing programs, such as Adobe,
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    A.T. Romano(https://forums.adobe.com/message/2117743#2117743">DVD - VOB Files - The Lowdown 
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             5. Re: DVD - VOB Files - The Lowdown  
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    I am a big fan of the Canopus ADVC-300 A-D bridge, but their much less expensive unit, the ADVC-110, or the similar unit, the ADS Pyro AV Link, can do all that you would want. The only real advantage of their 300 model is with the Timebase corrections for color balance and gamma correction, plus other corrections. However, it's more expensive and all of those corrections can be done in PrE, though they do take some work and time. For me, being able to do them at the time of capture saves me time.
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    Best regards and thanks for your help anyway.
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    Le 22/04/15, "A.T. Romano" <[email protected]> a écrit :
       Comment solutionner ? :Le module d'importation a signalé une erreur générique created by Premiere Elements - View the full discussion(https://forums.adobe.com/message/7468710#7468710)   
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    Thanks for the replies with details.
    From what you wrote you should not be having the problems described.
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    Samuel G. | Application Engineer Team Leader
    Certified LabVIEW Developer
    National Instruments France
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    Été de LabVIEW 2014
    12 présentations en ligne, du 30 juin au 18 juillet

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