Le programme d'installation n'a pas pu accéder à un fichier ou un répertoire essentiel. Veuillez relancer l'installation.(Code d'erreur : 43)

Question

got this today when trying to update my Adobe Creative Cloud... Le programme d’installation n’a pas pu accéder à un fichier ou un répertoire essentiel. Veuillez relancer l’installation.(Code d’erreur : 43) Contacter le service clientèle
Any idea... ?
JF

Answer 1

Thanks Jeff,  but no success with this
It's Adobe CC which is hanging, not one of the application that seems all well installed. I've checked Premiere pro CC log.gz, and there's no "error" or "fatal"
06/23/14 18:00:56:823 | [INFO] |  | OOBE | DE |  |  |  | 29986 | :: END TIMER :: [Payload Operation :{007C1806-2DF8-4E28-ADC0-DA19ED537050}] took 1113 milliseconds (1.113 seconds) DTR = 60463.6 KBPS (59.0465 MBPS)
06/23/14 18:00:56:893 | [INFO] |  | OOBE | DE |  |  |  | 29986 | User specified overrideFile:
06/23/14 18:00:56:907 | [INFO] |  | OOBE | DE |  |  |  | 29986 | Successfully updated the csu inventory for Adobe Premiere Pro CC 2014_AdobePremierePro8en_USLanguagePack 8.0.0.0 {007C1806-2DF8-4E28-ADC0-DA19ED537050} return values 0:0
06/23/14 18:00:56:907 | [INFO] |  | OOBE | DE |  |  |  | 29986 | Calling the custom action code for post-install for payload Adobe Premiere Pro CC 2014_AdobePremierePro8en_USLanguagePack 8.0.0.0 {007C1806-2DF8-4E28-ADC0-DA19ED537050}
06/23/14 18:00:57:129 | [INFO] |  | OOBE | DE |  |  |  | 29986 | No operation.  We're done:
06/23/14 18:00:57:130 | [INFO] |  | OOBE | DE |  |  |  | 29986 | Updating driver data - Action: Remove driver entry
06/23/14 18:00:57:132 | [INFO] |  | OOBE | DE |  |  |  | 29986 | Updating driver data successful. Driver entry was added. ARP estimated size 1878306KB
06/23/14 18:00:59:136 | [INFO] |  | OOBE | DE |  |  |  | 29986 | Successfully installed 2 components:
06/23/14 18:00:59:136 | [INFO] |  | OOBE | DE |  |  |  | 29986 |  - Adobe Premiere Pro CC 2014_AdobePremierePro8en_USLanguagePack
06/23/14 18:00:59:136 | [INFO] |  | OOBE | DE |  |  |  | 29986 |  - Adobe Premiere Pro CC 2014
06/23/14 18:00:59:136 | [INFO] |  | OOBE | DE |  |  |  | 29986 | Successfully repaired 2 components:
06/23/14 18:00:59:136 | [INFO] |  | OOBE | DE |  |  |  | 29986 |  - Adobe Player for Embedding 3.4
06/23/14 18:00:59:136 | [INFO] |  | OOBE | DE |  |  |  | 29986 |  - AmericanEnglishSpeechAnalysisModels
06/23/14 18:00:59:136 | [INFO] |  | OOBE | DE |  |  |  | 29986 | Total components removed: 0
06/23/14 18:00:59:136 | [INFO] |  | OOBE | DE |  |  |  | 29986 | Call PostSession Custom Hook
06/23/14 18:00:59:136 | [INFO] |  | OOBE | DE |  |  |  | 29986 | :: END TIMER :: [Total Timer] took 35378 milliseconds (35.378 seconds) DTR = 55226.2 KBPS (53.9318 MBPS)
06/23/14 18:01:00:139 | [INFO] |  | OOBE | DE |  |  |  | 29986 | Exit Code: 0 - No error.
06/23/14 18:01:00:139 | [INFO] |  | OOBE | DE |  |  |  | 29986 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/23/14 18:01:00:139 | [INFO] |  | OOBE | DE |  |  |  | 29986 | END - Installer Session
06/23/14 18:01:00:139 | [INFO] |  | OOBE | DE |  |  |  | 29986 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*