Lead management business process

Hi gurus,
Can any one please send me the Lead management business process with related to activity management.fro example when lead is col what will be the next step, when warm what will be the next process, when hot what will be the next preocess,
points will be rewarded,
regards,
prabhu

Hi Prabhu,
Sounds to like you should have a look at the standard SAP best practices scenario and config guides at http://help.sap.com/content/bestpractices/crossindustry/bestp_crossindustry_crm.htm
For lead management (and follow-ups) configuration please specifically check the marketing processes:
http://help.sap.com/bp_crmv250/CRM_DE/html/C30_EN_DE.htm
http://help.sap.com/bp_crmv250/CRM_DE/html/C60_EN_DE.htm
Hope this helps you further.
Kind regards,
KZ

Similar Messages

Strategy Management Business Process Scenarios in English language

Hi,
Can anybody (in SAP organisation itself , hopefully) help in providing the English version of the file Strategy Management Business Process Scenarios (DE)?
This file is currently available in German only at the service marketplace under SSM 7.5.
Thanks.
With regards,
Milan.

Milan,
The reason that the German version was on the Service Marketplace is because it is currently in production and not available until October.
I was able to go to implementationcontent.sap.com/bpr
- Clicked on SAP BusinessObjects Strategy Management
- Click Strategy Execution
- Click Strategy Management 7.5
- Click BUSINESS PROCESSES
- New window opens with Scenario "Strategy Validation"
- On the Documentation Tab you should see "Display Document"
- Clicking on Display Document opens a new window with the doc
The difficulty with being internal, is that I may have different authorization levels than you and so can't guarantee that this will work for you, but it is there right now in English. And I should mention that it took a long time for the new window with Document Tab to open, again your experience may be different, but be patient.
Regards,
Bob
Edited by: Bob McGlynn on Sep 24, 2009 7:23 AM
Edited by: Bob McGlynn on Sep 24, 2009 7:50 AM

Cash management Business processes - Urgent

Hi ,
Can please someone send me the documents for the business processes in the cash management.
Any help is greatly appreciated and rewarded with the points
thanks

hi
see below link for cash mangement
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/TRCM/TRCM.pdf
nagesh

Warehouse management business process

Hello Sap Consultants,
I have configured the Warehouse management into our system. I have created a purchase order for a material for which the WM is activated in material master. Please tell me the process to carried out with respect to warehouse management while goods receipt, goods issue, transfer posting, Physical inventory, stock transfer etc.
Thanks & Regards,
Aaditya.

Hi,
Please see the very first thread of this Forum for more Inputs.
and Check the book MMWM.pdf from http://www.easymarketplace.de/online-pdfs.php, as well you can see the http://www.sap-img.com/sap-wm.htm.
As well you can see
http://wiki.sdn.sap.com/wiki/display/ERPLO/ERP+WM
It worked for lots of consultant's
Regards,
Ninad Kshirsagar

Solution Manager Business Processes

Hi
Does anyone know where/how to find the most recent Solution Manager functional content?
Regards
Pål Vaagenes

Hello Pål,
In Solution Manager SP15 you will find updated BPR content on the use of Solution Manager. I can recommend using this structure when building your own Solution Manager project.
Hope this is helpful.
Br.
Are

Solution Manager to test business process

Hi all,
Has anbody used solution manager for testing business processes in SRM??if so how??We ahev Solution manager configured for SRM but I dont know how to test the SRM business processess through SM???
Please advise.

Hi Rejin,
You have to first create a Test Configuration for your test script. This you can do by going into your test script from TCODE "SECATT" and follow the menu path Utilities/Test Configuration/Create, this will create a Test Configuration with the same name as your script. Now you can goto to the Solution Manager business process and enter you Test Configuration in the Test Case Tab.
Regards,
Rajnikanth

Business Process Monitoring

Our company is using Solution Manager 3.2 and SAP R/3 Enterprise version 4.7.
We have few transactions that we would like to monitor through Solution manager function: Business Process Monitoring. Since this company had GO-live in January for its subsidiary company, and now we run some transaction manually and record these values in our excel sheet
Few examples transaction that we run:
COOIS, MB51, COGI, VF03 and much more
I want to know how to monitor these transaction in Solution Manager Business Process Monitoring.....
Cam someone please direct me in a right path to do this? where to go next in the Solution Manager?
if any has good documentation on how to do this, can you please share it with me?
Thanks in Advance
Kumar

Hi,
check Wonderful pdf with sample scenario.
https://websmp204.sap-ag.de/~sapidb/011000358700000720012003E.PDF
http://help.sap.com/saphelp_sm40/helpdata/en/9a/e435e7fa6f4e85a70885a36479be4e/content.htm
Also the foll links,
http://www.sap.com/platform/netweaver/pdf/BWP_NetWeaver_BPM.pdf
http://www.sap.com/services/pdf/CS_Airbus.pdf
/people/alan.rickayzen/blog/2006/11/03/business-process-expertise-and-workflow-engineering--distinction-and-overlap
http://www30.sap.com/korea/Company/Events/techday05/img/data_06.pdf
Please reward points.

BUSINESS PROCESS FLOW (BPF) TASK SETUP - CURRENT VIEW OPTIONS

This article explains a few findings regarding the options on Current View Type for setting up Business Process Flow tasks and will discuss BPC for Excel, Data Manager and BPC Web tasks.
Future posts will cover more tasks.
This is valid for 5.x versions only.
IMPORTANT NOTE:
DATA MANAGER PACKAGES
    Data Manager Packages tasks such as Run Specific Package, Run User Package are not integrated
    with the Current View Type selection. Therefore, the options Inherit from Data Region, Inherit from
    Current View or Member Lookup does not work on Data Manager Packages. This is due to the diversity of Data Manager Packages, such as Import, Export, Clear, Default Formulas, each of them requiring a complete different set of parameters, some of them not related to the Current View.
1. INHERIT FROM DATA REGION
Once you choose to Open a BPF from BPC for Excel, you are prompted to choose the Data
Region. Upon setting the desired Data Region, the Current View is changed
accordingly on BPC Web.
    OPEN TEMPLATE / REPORT LIBRARY / SCHEDULE LIBRARY
    If a step is defined as Open Template/Report Library/Schedule Library
    and INHERIT FROM DATA REGION is set to one (or more) of the Data Region
    dimensions, the Current View on BPC for Excel should change to match
    the settings done Data Region settings, being the same as the one on BPC Web.
    SET WORK STATUS
    Same as above.
2. INHERIT FROM CURRENT VIEW
    OPEN TEMPLATE / REPORT LIBRARY / SCHEDULE LIBRARY
    If a step is defined as Open Template/Report Library/Schedule Library and INHERIT FROM
    CURRENT VIEW is set to one (or more) dimensions, the report will pickup the Current View
    from BPC Web and BPC for Excel should change to match the Current View,
    being the same as the one on BPC Web.
    Example:
    1. Log on to BPC Admin on ApShell -> Manage Application Sets;
    2. Go to Business Process Flows -> Budgeting Process;
    3. Grant access to the BPF to your test user;
    4. Check Sub-Step 1 of Step 1 - Check Budget Data. This steps has a
       INHERIT FROM CURRENT VIEW setup (ENTITY).
    5. Log on to BPC Web on ApShell;
    6. Go to Open a Business Process Flow and choose Budgeting Process;
    7. Choose the desired Data Region;
    8. On BPC Web, verify the value setup for ENTITY on the Current View;
    9. Open the Check Budget Data;
    10. The ENTITY on the Current View will be set up accordingly to what
        was set on BPC Web.
    SET WORK STATUS
    Same as above.
3. MEMBER LOOKUP
    OPEN TEMPLATE / REPORT LIBRARY / SCHEDULE LIBRARY
    If a step is defined as Open Template/Report Library/Schedule Library and MEMBER LOOKUP
    is set to one (or more) dimensions, the report will set the Current View
    on BPC for Excel to the member that was configured.
    Example:
    1. Log on to BPC Admin on ApShell -> Manage Application Sets;
    2. Go to Business Process Flows -> Budgeting Process;
    3. Grant access to the BPF to your test user;
    4. Check Sub-Step 1 of Step 1 - Check Budget Data. This steps has a
       MEMBER LOOKUP setup (CATEGORY).
    5. Log on to BPC Web on ApShell;
    6. Go to Open a Business Process Flow and choose Budgeting Process;
    7. Choose the desired Data Region;
    8. On BPC Web, verify the value setup for CATEGORY on the Current View;
    9. Open the Check Budget Data;
    10. The CATEGORY on the Current View will be set up accordingly to what
        was set on the Task configuration, in other words, there should be BUDGET set
        on the Current View.
    SET WORK STATUS
    Same as above.
REFERENCES
This is an unofficial addendum for the SAP BPC 5.1 ADMINISTRATION USER'S GUIDE on:
PAGE 54 - Managing Business Process Flows
PAGE 57 - Adding new business process flows -> To add a step -> Select the current view type
SAP BPC 5.1 ADMINISTRATION USER'S GUIDE can be found on [BPC Instalation Guides and User Guides|http://service.sap.com/instguidescpm-bpc].
Edited by: Gustavo Bortoloti on Dec 15, 2008 6:48 PM

Hi Gustavo Bortoloti,
That's right, the SAP BPC version 5.x SP x not have the specific setting.
Thanks,
Wandi Sutandi

Business Process Documentation

Dear All
Business Process Documentation
I just want to know foloowing thing sabout Business Process Documentation.
do yuo know where there any documents about Business Process Documentation and system log ?
Edited by: Koji Watanabe on Feb 16, 2012 1:52 AM

Hellow Watanabe-san
Could you explain little bit mroe about what you are looking
for ?
Are you looking for the way to document Business Process in SolMan ?
Or
Are you looking for the way to monitor your business process in
the backedn system ?
The link that vasanthgobi mentioned is the SAP help on business
process monitoring.
Documentation topic
In SAP Solman, you can document your business process in following
2 area. Project area and Solution area. Project area is mainly used
for implementation phase or initial documentation. Solution area is
used for operation phase.
And to support the documentation, SAP Solman provides several
supporting tools for project area (you can copy the document in
project area to solution later).
In SolMan 7.1, if you want to document your business process,
you may have following possibility.
(General motivation for the documentation, please refer to the
this blog http://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/27054.
And service Market Place
http://service.sap.com/esacademy (login in english)
=>meet the expert =>Replay Library.
=>SAP Solution manager =>Solution Documentation )
1.Upload via EXCEL (initial upload) and adjust in project area
<Create templete via project, and create excel content locally
and upload to project area>
2.Maintain business process by using Business Blue print function
<Using more graphical instead of SolMan screen>
Also refer to these blogs
http://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/28304
http://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/27212
And service market place link (webinar)
http://service.sap.com/esacademy (login in english)
=>meet the expert =>Replay Library.
=>SAP Solution manager =>Business Process Blueprint
3.Start initial documentation using RBPD content and adjust it in
project area
<SAP and IBIS develop analysis content based on the business
process repository. By using this content, you can execute
analysis for ERP and can get process utilization info.
And you can create initial process from this>.
Also refer to these blogs
http://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/26074
And service market place link
http://service.sap.com/rbpd
4.Document manually in project area
(Also ARIS integration is possible).
In above case, if you use RBPD content, yes, you have some step
related to the backend system (collecting process execution statistic
in ERP). But in other case, you do not have any activity to ERP.
For RBPD, it collects the data by using job, and you can control
the number of WP to be used. The runtime will be depending your
ERP system size.
Business Process Monitoring topic
In SolMan, there are business process monitoring functionality.
Actually, it is not only the monitoring, but also you can use it
for business process improvement.
Basically in business process monitoring related tools,
there are 2 main tools
1.Business Process Monitoring tool - Monitoring
2.Business Process Analytics tool - Analysis & benchmarking
(Also there are dashboard).
Business Process Monitorings enables monitoring of your core
business process from technical and application side.
The tool can monitor specific job(normal job/BW process chain),
interface(IDoc, tRFC, qRFC etc), performance, and also different
types of transaction document like sales order, delivery,
purchase order, production ordet etc.
For transaction monitoring, there are pre-defined template
(best practice).
Also it allows to monitor any table (z/y-table also).
And the Analytics tool is the tool based on the BW.
By using this, you can do benchamarking, trend analysis,
backlog analysis.
In more, I highly recommend to check the series of blog
by Volker. And FAQ document.
http://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/u/251688346
http://wiki.sdn.sap.com/wiki/display/SM/FAQBusinessProcess+Monitoring
There are configuration document in service market place also.
http://service.sap.com/bpm
Hope this helps you.
Best Regards
Keiji Mishima

Travel Mgmt Implementation business process

Hello SAP gurus,
Hope you all doing fine.
I am new to SAP Travel Mgmt module and looking for implementation process/business requirements/configuration/ suggestions/advise and documents. Please let me know and your valuable inputs.
Looking forward to hearing from you guys.
Regards,
Sapdav

Hi,
Please refer this links:
http://help.sap.com/bp_bl604/BL_US/html/index.htm
on this link go to Techinal information -> Content Library -> Travel Managment Business Process Documentation on Best Practice.
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/FITVPLAN/FITVGENERIC.pdf
Regards,
Pramitha.
Edited by: pramitha on May 16, 2011 6:21 AM

BPM process to manage business data vs Business Data in RDBMS

Hi all,
I have so far seen BPM as a pure business process tool rather than a data management one even thought BPM provides for managing data. If in case, we have a nice Business Process, which also collects plenty of related business data, what would be the suggestion?
1. To store Business Data in RDBMS and provide BPM with just enough info. for the process.
(or)
2. To store Business Data in BPM Business Catalog & do away with RDBMS (ofcourse BPM uses RDBMS for dehydration )
In our project, we are discussing this and some points in favour of approach (1) are:
i. For web based applications with multiple UI forms to collect data, storing data in RDBMS is way better on performance than accessing/storing in BPM business catalog
ii. Data Retention of Business Data in BPM needs special consideration which may lead to dumping data eventually in RDBMS
iii. UI frameworks help build UIs quick with a known data model rather than over APIs exposed by BPM
iv. Reporting over an RDBMS data model is easier than over a Business Catalog in BPM
Are these points valid or is approach (2) having other advantages to consdier?

I think I'm just backing up what you had on your original post, but here's what we typically tell customers when this comes up.
This has long been a best practice recommended by Oracle. In Oracle’s Performance Tuning for Oracle Business Process Management Suite 11g document , on page 17 it states:
"Minimize the amount of data stored in the process instance. Obviously, there is a tradeoff between the cost of storing data locally compared to storing keys and retrieving data for use within the process, which needs to be considered.
A reasonable starting point would be to model the process state to hold only values that are needed to control the process flow and keys to get any other (external) data on an ‘as needed’ basis. If retrieval is too frequent/slow, or the systems holding that data are not always available, then move more data into the process."
You touched on this, but decoupling the process payload and the underlying data for these reasons:
1. The underlying data and the processes typically have different lifecycles and need to be independent of one another
There is a need to maintain each at different times
They are typically modified by different groups of people with differing skills
The data stored in a database is typically the “source of truth” that sometimes must be able to be accessed and easily manipulated by applications outside of Oracle BPM; if stored as process instance data, instead of SQL extracting data from a database, the outside applications would need to access it through Oracle BPM APIs they are not necessarily familiar with
2. Lightweight process data persistence improves performance
The underlying message contract between the process instance and the engine that persists the payload should leverage key values where possible (think primary keys / relational keys from classic DBMS design patterns), rather than defining instance variables for every data element. The performance of the Oracle BPM engine is improved and the data for the instances are rendered faster.
The process instance is carrying the necessary process payload, rather than a bloated payload. Only the information germane to the current activity should be retrieved and rendered. This allows the application server to run more efficiently.
At each step in the process, the process payload is hydrated and then dehydrated (read from the engine’s underlying database tables and then written back to the tables). If this information is stored in an external database, there is no need for the overhead of this hydration and dehydration of large amounts of data to occur.
At each step in the process, if stored externally in a separate database outside of Oracle BPM, only the data required is read and / or updated when it is required to do so.
3. Decoupling helps speed development
Oracle BPM was built with the Decoupled Model View Controller (MVC) pattern in mind
One of its strengths is the architecture‘s business services layer that can make the source of the data transparent. Given a single key value stored in the process instance payload, services can be invoked from the process and the human steps in the process that represent the “real source of truth” that the business needs.
The MVC pattern’s model layer assumes that given the process’s key value, it is then possible to easily access underlying business data from a variety of sources including databases, EJBs and web services. Although storing all of the information inside the process payload can be considered one of the model’s business service sources, the overhead of using this in production systems is not recommended.
Once exposed, the business services can be reused by any business process needing the information.
User interfaces created with Oracle’s Application Development Framework (ADF) have out-of-the-box components and operations that take advantage of this MVC pattern. Some examples of these out-of-the-box patterns that do not have to be programmed include:
Database table information can easily displayed using Next and Previous that automatically retrieve the next or previous sets of rows
Similarly, scrolling in a table with many rows up and down renders data automatically
Both server and client side validations and rules
Database dropdowns and cascading dropdowns
Forms automatically created with Master / Detail patterns
4. Decoupling reduces the complexities arising from data synchronization
When orchestrating various external systems into a process, care must be given to account for “Systems of Record” and the purview these systems have over data values
Decoupling process instance data so that only key values are in the payload allow the Systems of Record to continually update the subservient element values without fear of stagnant data in the process
Participants in the process receive the most current data values when dealing with process instances
When data objects span several process instances, finding and updating data is easier if stored in a databaseExample: Process instance based on Orders. Several process instances may involve orders for a single customer. When the order changed, no problem, just find the process instance using correlations and updated it. When customer info changed, you need to synchronize any number of process instances. Placing the data in an RDBS made the solution simple. Simply updated the customer tables and all orders now have the latest info. No need to find related process instances and update them.
Some BPM events don’t carry sufficient information and need enrichment to process events. With data stored in the payload, there is no easy way to enrich the event data. This is especially true with ACM events. Events in ACM do not have instance information. Storing data in the database will prevent a costly work around using a dedicated process and correlations to get the info needed.
5. Decoupling facilitates the data capture for reporting and archiving
Keeping data in the BPM payload takes away the option to do custom reporting (outside of BAM) and archiving of business data.
Storing data in the RDBMS makes possible to create custom reports (outside of BAM) which would be not be possible or hard to do if all data lived in the BPM payload. Also, if you wanted to capture custom data changes or progressions thru a BPM and/or BPEL instance, RDBMS tables have a clear advantage over payload information. Payload (in most cases) would not have the data progression captured, and also reading data progression from the logs is not a recommended option.
Many organizations have data retention policy, which requires data to be archived and be accessible. Archiving and data accessibility is very limited if data is stored in the BPM payload.
6. The need for process Intelligence goes beyond the instance life cycle
Instances get cleaned up from process database and many organizations are interested in not only keeping the business data but also all the BPM related intelligence related to audit trail, KPIs etc. BAM data getting to BI cubes is one of the ways to ensure that intelligence lives on, but viewing process audit maps, audit trails and knowing what attachments were part of the process is a very common use-case. For the latter, the common patterns used are the use of UCM or other ECM products to store the correlated set of documentation that can be brought together in a Webcenter like content portal for historical research and auditability purposes. That, couple with an application database strategy to keep correlated application data would paint the full picture for the business users.
Hope this helps,
Dan

Business process management

Greetings all
Hello everybody ! Whats going on? Today i am going to tell you something most important thing about business process management. Its help to growing your business market. If you wish to know more i can suggest you a site. The site is leading Business Process Managementsolution for faster and flexible
process automation. A powerful yet intuitive BPM Suite designed to make your business more agile.
So if you want to know more about business processes management please there site. Thank you all.
Edited by: 1005811 on May 14, 2013 4:32 AM

Does Bizagi have the capability to perform simulation prior to deployment?
Can Bizagi perform the process prior to deployment similar to Oracle BPM Process Player feature?

How to downloadin Business Process Repository in Solution Manager?

Hello,
Does anybody know how to download whole Business Process Repository from solution manager?
I know how to download BPR, that are related to project, to excel file, but I want to download all the scenarios,processes are inbuilt to the Solution Manager business blueprint.
Can anybody help me?
Thanks,
Mahantesh

Hello Mahantesh,
I suppose that your idea behind this question is that you would like to browse the contents of the BPR. For this specific pupose, SAP will deliver a new web dynpro application with SAP Solution Manager 4.0 SP 12 and the respective stack coming out mid June 2007 which allows you to browse all BPR contents in your SAP Solution Manager system. So you no longer have to create a seperate project and select the contents via F4 value help in SOLAR01 in order to access the contents.
For further updates, please check the news mid June:
<a href="http://service.sap.com/solutionmanager">http://service.sap.com/solutionmanager</a>
Media Library -> Technical Papers. It will probably be called: "4.0 Support Package Stack <latest stack> [probably stack 12]"
However, please note that an individual download of the entire or partial BPR structures into MS Excel will not be possible.
Best regards,
Doreen Baseler

Business process management (BPM)

How do business process mangement implmentation related to SAP BASIS guys.

Hi,
If you are talking about Solution manager BPM(Business Process Monitoring), its upto you how much you can relate, generally we used to do configuration on based upon inputs from fuctional consultants, so in case you dont have any solution mnaager consultant , you can collect the busness scenario related information and map the business process in solman setup , finally need to configre monitring based on scopes.Maximum input should come from business users to map.
Hope it will clear ,
Regards,

Webinar: Unified Business Process Management

SAP NetWeaver Know-How Network Webinar:
Unified Business Process Management
Wednesday 28 July 2004
11 a.m. EDT
On Wednesday 28 July, George Yu hosts the webinar titled Unified Business Process Management as part of the ongoing SAP NetWeaver Know-How Network Webinar Series.
Heres how George describes his webinar presentation:
In the famous SAP NetWeaver refrigerator, we have seen two Business Process Management (BPM) execution products: the Ad-hoc Workflow for People Integration and Cross-Component BPM for Process Integration. In addition, we have business process monitoring in SAP Solution Manager and business process modeling in ARIS for SAP NetWeaver (just released). SAP has a plan to form a BPM lifecycle including modeling, model-based configuration, execution and monitoring, with a shared repository and a consistent appearance. This is our Unified BPM. We will give a detailed discussion on this subject in the coming Webinar on July 28, 2004.
SDN invites you to post your questions to the presenter prior to the webinar and continue the online discussion afterward.
How to Participate
(Please go to the SDN Events page to see the article and download the PDF presentation)
Dial-in Information:
Date: Wednesday 28 July 2004
Time: 11 a.m. EDT
Within the U.S., call: +1.888.428.4473
Outside the U.S., call: +1.651.291.0618
Password: NetWeaver04
WebEx Information:
Topic: SAP NetWeaver Know-How Network
Date: Wednesday 28 July 2004
Time: 11 a.m. EDT
Meeting Number: 742391500
Meeting Password: netweaver04 (lowercase)
WebEx Link: sap.webex.com
Replay Information:
A recorded replay of this call will be available for approximately three months after the webinar. Access this recording by dialing the appropriate number and using the replay access code 720151.
Toll-free: +1.800.475.6701
International: +1.320.365.3844
About the SAP NetWeaver Know-How Webinar Series
The SAP NetWeaver Know-How Webinar Series is driven by the SAP NetWeaver Regional Implementation Group (RIG), part of the SAP Development organization. The mission of the SAP NetWeaver RIG is to enable customers, employees, and partners to successfully implement the SAP NetWeaver solution. This SAP RIG has expertise in BI, EP, XI, and WebAS. They contribute their implementation expertise to the SDN implementation forums as well as to the SAP NetWeaver Know-How Webinar Series.
Disclaimer
SDN is not responsible for any changes to the webinar schedule. The webinar schedule may be changed or cancelled without prior notice.

Sasmit wrote:
can any1 please reply to this questionWell I couldn;t reply sensibly so i didnt .....
Patience is a virtue
Virtue Makes a saint
Saints are a football team
Who think Pompey ain't.
Brandye is probably best suited to answer this ..... and it is currently the weekend......
So please make the hard working Brandye have the weekend for her enjoyment!
(Of course she may be on vacations for all I know and you will have a 2 week wait!)
In practice this will come live 10 to 13 weeks after the beta ( I think 13 or just over is more common ...) ... could be a little later due to it being the holiday season for most people.

Lead management business process

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