LeagueAthl​etics app not finding Device ID to sign in

I purchased the LeagueAthletics Mgr program (sports team management) and when I attempt to Log In it tells me that it cannot conntect.  Options to connect are BIS and WiFi.  In the authorziation step it fails.    I have been in contact with League Athletics and they are not finding a solution. 
The app uses the blackbery PIN as the ID to log into the App and connect with the club site. For some reason the app is not locating the PIN.  There is an about screen on the APP that give a field for Device ID but the field is left blank.  I assume it is blocked or having issues locating the Device ID which sould be the PIN.  There is no way to manually edit this data or manually provide the Device ID. 
I checked all my permissions and I can't find any options that would block an app from locating the PIN.  Anyone have any ideas on this??
Thanks

That is not verification email, that is security warning and if you didn't download it - you need to protect account. There are only two reasons for not receiving verification email
1. your apple id is misspelled or different from email address that you used
2. your email server blocks apple mail and/or puts is in junk/spam folder.

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