Leaving Adobe products because of upgrade policy

My spouse and I spent big bucks for the creative suite CS3 a few years ago and now cannot upgrade and need to buy new to get the latest version. OK we got a few years of use for our bucks but even if we had CS5 we could'nt upgrade! Wow!
And if we buy new now we will need to spend money again in 2 years or have to buy new again after that.
We are double-income-no-children and could afford to spend money on an upgrade. But we don't like feeling taken advantage of. We are not professional photographers, so this is pure discretionary spending.
My spouse already has Nikon Capture (we have the money to buy Nikon) and just downloaded Gimp which should be good enough for a hobby.
We will deal with a little less convenience and quality in the software rather than be insulted by obnoxious corporate behavior.
Inputting in the forum seemed to be the only way to communicate since the web site does not seem to favor user interaction exactly beyond what it wants.
You have lost us as customers.

Your advice could be useful if I wanted to invest in cloud computing but I just made the choice to invest in a PC tower with a graphic card. I don't feel comfortable with paying cloud computing yet. I love it for MOOCs. But it sort of makes you a permanent ($) client and your performance is hostage to what they want to give you in the cloud. The cloud is a technical achievement but it is also marketing.
For your info, I am not kidding about Gimp. Here is the Syllabus of a MOOC class I am enrolled in on Coursera, the median section being about Photoshop... or Gimp as an alternate (https://class.coursera.org/cdt208-001/wiki/view?page=syllabus). All exercises can be done with Gimp. I wanted the upgrade for HDR but Gimp has a plug-in for that. I don't know how well it works though.
Perhaps I will still buy Photoshop if I can get it at a competitive price, maybe through work. Of course Photoshop is better. I do think there is a valid point about the upgrade policy. Adobe is saying we have a monopoly. I'm an IT programmer not a pro photographer or graphic artist, so people like me count and it's my money.

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My old system died today, so I quickly finished the new system I was building to get up and running as quickly as possible. I tried to re-install my 2 year old copy of CS5 on the new machine, and see at the licenseing step that I had to have either CS3 or 4 extended serial numbers, or a CS2 number. I had CS2 many years ago, but that's long gone. I still have my standard copy of CS3--which was good enough for upgrading when I bought CS5 and originally installed itunder current upgrade terms at the time. Now it seems it's not good enough even to reinstall on a new box. And to top things off, Adobe takes weekends off, so I can't even get this resolved until Monday. How much is Adobe paying these days for lost time when they lock you out of your legally owned and licensed Adobe product? Why can't I even go from CS3 to CS5? I thought that was going to be the new, revised requirement, but I can't even do that.
Can you tell I'm a bit upset? I need access to PS and Bridge NOW, and I can't do anything. I've been told Adobe is far from customer friendly these days, but I had no idea just how true that is.
Is there some sort of work-around, or am I just out of luck until Monday? Thanks...

Thanks for responding, guys. (Yes, this is actually Hilstudio1--I seem to have logged in with an old email address I used to use--but not on the forums--and Adobe wanted me to choose a screen name. Couldn't find a way to log out and then rejoin with the Hilstudio1 email, so now I have two names!)
Anyway, the old machine died with a corrupted OS (long story, but my fault) and my repair guy came by, spent about 2 hours (but only charged me for one), and said forget this machine, just finish the new one. That's what I did. of course, this meant I was not able to deactivate PS before I installed a fresh copy of CS5 on the new box. When I tried to enter the license, I started having issues, long before getting to the activation point.
I originally upgraded two years or so ago to CS5 from CS3, and that was not an issue. And Saturday, I was able to enter the CS5 license ok, but when I entered the CS3 license as the upgraded product, I was told it wasn't an eligible product to use for an upgrade to CS5. It had to be either CS2, or CS3/4 extended. If CS3 standard was good enough to upgrade to CS5 standard two years ago, why not now? I was finally able to find my CS2 registration here on the Adobe site, and it did accept that license. So, I finally got licensed, but I still don't understand the issue that causes the CS3 licence to be ineligible now.
And today, even though I was able to *initially* activate CS5 on the new machine, I'm getting an inelligible for activation message, because it's already installed on two computers. True, but I can't inactivate the old one 'cause it's dead and gone. Why not have a 'button' to push that will start some process in events such as mine--or maybe just keep customer service hours that are comparable to most other large software companies? The inability to deactivate a copy of PS because of a dead computer can't be all that uncommon. I'm so happy that Adobe finds they can maintain banker's hours for customer support while their efforts to protect against even a quarter's worth of potential illegal software use goes on 24/7, affecting even legally licensed users doing nothing wrong. (Yeah, I'm still just a tad upset! )
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Hello my name is jose quant, and let me know how I can use CAMERA RAW adobe bridge because the bridge use and want to open a camera raw image, I get a message that says: MAIN BRIDGE aplicaion NOT ACTIVATED. BRIDGE REQUIRES A PARTICULAR PRODUCT HAS BEGUN A

Hello my name is jose quant, and let me know how I can use CAMERA RAW adobe bridge because the bridge use and want to open a camera raw image, I get a message that says: MAIN BRIDGE aplicaion NOT ACTIVATED. BRIDGE REQUIRES A PARTICULAR PRODUCT HAS BEGUN AT LEAST ONCE TO ACTIVATE THIS FEATURE. I wonder what that means?
I use a lapto (windows 7) 64-Bit operating system.
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my email is: [email protected], if you send me the answer to my query

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Mylenium

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Please ask Adobe to re-think upgrade options for Suite owners

I have sent emails, called and tweeted this same message and I hope you will too:
Adobe please stop locking us into Suites. Please let us upgrade from a suite to an individual product if we choose.
I own CS3 Design Standard and I only want PS CS5 and AI CS5. I don't need all the other programs that come with the suite and I can save over $100 by purchasing them separately at upgrade prices.
As it stands now, I will not be upgrading to CS5 because of this policy--it is too expensive.
If you are in the same position, please let Adobe know that they are losing sales due to this policy.

BobLevine wrote:
I disagree with you but I understand your feelings. This has been discussed since Adobe introduced the suites in 2003.
If you have a CS3 suite, you might want to read through this article on my website which might help you save a few bucks on the suite upgrade.
http://www.theindesignguy.com/purchase-advice.shtml
If you don't feel like reading the whole thing, scroll down to the "What's the Bottom Line?" section.
Bob
Although I am not personally interested in updating a single program from a suite, I believe it could be in Adobe's best interest to do so.
Adobe could handle a single or two 'suite' program update to the individual programs in exactly the same way they handle a cross platform exchange/upgrade, i.e. one relinquishes all claim to the original suite by certifying that it has been destroyed and is issued the 'upgrade' in a full package. With a single program or even a two program 'upgrade' of this sort from the 'suite' of programs Adobe would have income they may not otherwise receive and the customer is happy. If it were a three or more single program upgrade then updating the suite would generally be cheaper--as it should be--that's what suites were designed for.
I agree that updating without relinquishing the original suite is not in Adobe's best interest for several reasons.

Leaving Adobe products because of upgrade policy

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